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4-6 years
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Avatar of Fiona 陳郁欣.
Avatar of Fiona 陳郁欣.
商業開發Business Development @匯雲數位股份有限公司
2021 ~ Present
商務開發、專案管理、產品開發
Within one month
供企業客戶系統導入建議。 異業合作,整合內外部資源以利提供企業客戶完整方案。 觀察、瞭解客戶偏好,提供軟體優化建議。 ERP系統導入 ERP系統軟體導入評估,上線規劃及執行。 企業客戶現場作業流程建議。 軟體操作說明及教育訓練。 評估企業客戶
B2B Marketing
Software
Account Management
Employed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
國立台北科技大學 NTUT
資訊與財金管理
Avatar of the user.
Avatar of the user.
Sales Control Coordinator @Bosch Taiwan
2018 ~ Present
Operation Specialist/Logistics Specialist
Within one month
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Tunghai University
外國語文學系
Avatar of 蔡永軒 ShaneTsai.
Avatar of 蔡永軒 ShaneTsai.
Past
客戶諮詢師 @忠訓國際股份有限公司
2023 ~ 2024
品牌宣傳及媒體公關人員、 行銷企劃人員、活動企劃人員、傳播媒體企劃人員
Within one month
.國內外參獎資料規劃與提報。 Planning and reporting of domestic and international award information. 6.協助品牌活動規劃與執行(含社群經營) 。 Assist in brand campaign planning and execution (including community management). 7.外部合作單位洽談、專案執行、行銷資源整合。 Negotiate with external cooperating units, project execution, marketing resources integration. 8.負責主辦公司產學SDGs與USR合作。 Organize SGDs
Word
ERP
Microsoft Office
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
臺北市立大學
環境教育與資源所

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Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
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More than one year
United Kingdom
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Project Manager
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Print
Ye3nwf6gtb13w0ukopqq

Jose Santos

A multi-skilled IT manager with good all-round supervisory and technical expertise. Hands on approach to the job. Very capable with a proven ability to ensure the smooth running of IT systems and to provide IT services that will improve the efficiency and performance of a company. Customer support management. Extensive practical knowledge of complex systems builds, ERP and CRM software implementation and support, network support, technical support.

Support Engineer / IT Manager
Reading, UK

07537 993254
[email protected]

COMPETENCIES

• 2nd Line management. Hands on for following tasks. 

• Over 5+ years of experience 

• Responsible for implementations and maintenance on customer’s site


Skills


  • Windows Server 2003/2008/2012/2012 R2/2016
  • Microsoft Windows XP, Vista, 7, 8, 10. 
  • Office 365 Admin 
  • Active Directory 
  • Exchange 
  • Word, Excel, PowerPoint, Visio, Project 
  • ERP Primavera BSS;


  • Atlassian JIRA Servicedesk 
  • Networking: TCP/IP, DNS, DHCP, Basic Cisco 
  • Virtualisation: VMware, ESXi, HyperV 
  • Storage: Dropbox, SAN, NAS


Work experience

Several Ways – Information systems engineering (Angola) 
IT MANAGER
January 2016 – August 2017 
Customer support manager (Atlassian JIRA service desk) Responsible for the day to day IT requirements of the company costumers such as user management, trouble shooting, help and advice. Maintaining ERP and CRM applications (Primavera BSS; SAGE), local area networks (Microsoft; Cisco) 
 Duties: 
• Customer support management; 
• Managing a team of over 10 administrative & technical staff. 
• Management of ERP and CRM software and associated backup routines. 
• Strengthening the IT infrastructure through to implementing new technologies. Responsible for software installation, maintenance and repair. • Performing routine audits of systems and software. 
• Developing & maintaining the costumers IT systems, software and databases. 
• Recommending and implementing improvements and efficiencies to costumers IT departments. 
• Reporting to the IT Director & Chief Executive. 
• Having excellent time management, confidentiality & communication skills. 
• Having strong IT, commercial, planning and budgeting skills. 
• To evaluate, test, advise, train and support I.T. related projects. 
• Procurement of IT hardware, software and maintenance products & services. 
• Responsible for the recruitment and training of new staff. 
• Writing documentation for IT procedures, security and disaster recovery. 
• Maintaining documentation of changes regarding users, functions & systems. 
• Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony. 

Laufer Construções (Angola) 
IT MANAGER
January 2012 – January 2016 
Internal customer support manager (service desk) Responsible for the day to day IT requirements of the company internal costumers such as user management, trouble shooting, help and advice. Maintaining ERP and CRM applications (Primavera BSS), local area networks (Microsoft; Dlink) 
Duties: 
 • Internal customer support management; 
• Management of ERP and CRM software and associated backup routines. 
• Strengthening the IT infrastructure through to implementing new technologies. Responsible for software installation, maintenance and repair. 
• Performing routine audits of systems and software. 
• Recommending and implementing improvements and efficiencies to IT department. 
• Having excellent time management, confidentiality & communication skills. 
• Procurement of IT hardware, software and maintenance products & services. 
• Writing documentation for IT procedures, security and disaster recovery. 
• Maintaining documentation of changes regarding users, functions & systems. 
• Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony. 


Academic qualifications

ISEP ‐ Instituto Superiror de Engenharia do Porto (Engineering Superior Institute of Porto)

Degree in Civil Engineering, on‐going. 

Language Skills

( Speaking | Understanding | Writing ) 

 English (Advanced | Advanced | Excellent) 

 Portuguese (Native | Native | Native) 


Resume
Profile
Ye3nwf6gtb13w0ukopqq

Jose Santos

A multi-skilled IT manager with good all-round supervisory and technical expertise. Hands on approach to the job. Very capable with a proven ability to ensure the smooth running of IT systems and to provide IT services that will improve the efficiency and performance of a company. Customer support management. Extensive practical knowledge of complex systems builds, ERP and CRM software implementation and support, network support, technical support.

Support Engineer / IT Manager
Reading, UK

07537 993254
[email protected]

COMPETENCIES

• 2nd Line management. Hands on for following tasks. 

• Over 5+ years of experience 

• Responsible for implementations and maintenance on customer’s site


Skills


  • Windows Server 2003/2008/2012/2012 R2/2016
  • Microsoft Windows XP, Vista, 7, 8, 10. 
  • Office 365 Admin 
  • Active Directory 
  • Exchange 
  • Word, Excel, PowerPoint, Visio, Project 
  • ERP Primavera BSS;


  • Atlassian JIRA Servicedesk 
  • Networking: TCP/IP, DNS, DHCP, Basic Cisco 
  • Virtualisation: VMware, ESXi, HyperV 
  • Storage: Dropbox, SAN, NAS


Work experience

Several Ways – Information systems engineering (Angola) 
IT MANAGER
January 2016 – August 2017 
Customer support manager (Atlassian JIRA service desk) Responsible for the day to day IT requirements of the company costumers such as user management, trouble shooting, help and advice. Maintaining ERP and CRM applications (Primavera BSS; SAGE), local area networks (Microsoft; Cisco) 
 Duties: 
• Customer support management; 
• Managing a team of over 10 administrative & technical staff. 
• Management of ERP and CRM software and associated backup routines. 
• Strengthening the IT infrastructure through to implementing new technologies. Responsible for software installation, maintenance and repair. • Performing routine audits of systems and software. 
• Developing & maintaining the costumers IT systems, software and databases. 
• Recommending and implementing improvements and efficiencies to costumers IT departments. 
• Reporting to the IT Director & Chief Executive. 
• Having excellent time management, confidentiality & communication skills. 
• Having strong IT, commercial, planning and budgeting skills. 
• To evaluate, test, advise, train and support I.T. related projects. 
• Procurement of IT hardware, software and maintenance products & services. 
• Responsible for the recruitment and training of new staff. 
• Writing documentation for IT procedures, security and disaster recovery. 
• Maintaining documentation of changes regarding users, functions & systems. 
• Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony. 

Laufer Construções (Angola) 
IT MANAGER
January 2012 – January 2016 
Internal customer support manager (service desk) Responsible for the day to day IT requirements of the company internal costumers such as user management, trouble shooting, help and advice. Maintaining ERP and CRM applications (Primavera BSS), local area networks (Microsoft; Dlink) 
Duties: 
 • Internal customer support management; 
• Management of ERP and CRM software and associated backup routines. 
• Strengthening the IT infrastructure through to implementing new technologies. Responsible for software installation, maintenance and repair. 
• Performing routine audits of systems and software. 
• Recommending and implementing improvements and efficiencies to IT department. 
• Having excellent time management, confidentiality & communication skills. 
• Procurement of IT hardware, software and maintenance products & services. 
• Writing documentation for IT procedures, security and disaster recovery. 
• Maintaining documentation of changes regarding users, functions & systems. 
• Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony. 


Academic qualifications

ISEP ‐ Instituto Superiror de Engenharia do Porto (Engineering Superior Institute of Porto)

Degree in Civil Engineering, on‐going. 

Language Skills

( Speaking | Understanding | Writing ) 

 English (Advanced | Advanced | Excellent) 

 Portuguese (Native | Native | Native)