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售目標。 - 協助家電品牌配合季節檔期，挑品更換素材及受眾，上線第一個月ROAS達9.58。 微軟關鍵字廣告行銷客戶服務專員 Customer Service Specialist • 網訊電通 八月七月 2016・ 1 年 - 於任職第一個月就榮獲部門客戶服務滿意度第一名的成績。 - 累積半年電話客服經驗後

analytical and problem-solving skills, quickly identifying issues and proposing effective solutions. Financial Analysis:Utilizing financial data for industry and company analysis. 02,, 2017 Taipei, Taiwan Financial consultant CTBC BANK Communication Skills : Demonstrates excellent communication skills, with the ability to clearly explain complex financial concepts to customers and establish good communication and trust relationships. Resilience: Be able to handle work-related pressures and remains calm . Professional Integrity: Ethical standards and regulations, ensuring customers' best interests. EducationMing Chuan University ,Taipei,Taiwan Department of Banking and Finance. Year of Graduation: 2012 Skills Project...

relevant regulations and documentation requirements. Relationship Officer • PT PKSS (BRI Group) SeptemberJanuary 2018 Develop and nurture relationships with existing clients, understanding their needs, preferences, and objectives. Act as the primary point of contact for client inquiries, providing timely and accurate responses to their questions and concerns. Proactively reach out to clients to ensure their satisfaction with our products or services, and identify opportunities for upselling or cross-selling. Collaborate with internal teams, including sales, customer service, and product development, to address client needs and resolve issues effectively. Maintain accurate records of client...

matrix of OTD, OTC and Inventory turnover report. Server Kinjo Sushi & Grill., Canada • SeptemberSeptemberKinjo is a reputable Japanese restaurant in Calgary, Canada. There are 3 branches in Calgary so far and they are extending another branch. Our working goals are to meet a challenge and make customers happy. 2. To provide good customer service, take orders, deliver foods , train new comers and deal with customer complains, etc. 3. Rated best busser of the month. 船務兼會計 晉得鋼閥股份有限公司 Valve-Tek

Tsai Ching Hung Senior Software Engineer with Proficient in C#, MVC framework, HTML5, JavaScript, CSS skills. Built Fast ICU referral solving experience at EBM Technologies Software Developer, achieving the system loading takes about 40 seconds, and it is adjusted to 3 seconds to complete the loading and the self-made system helps the customer service staff to increase the efficiency by 40%. Senior Software Engineer [email protected] Github : https://github.com/timSKill Framework .NET Core ASP.NET MVC Web Forms Windows Forms Console Application Front-end framework React

business problems involving large scale data warehousing Design and implement data warehouse solutions for different stage of project Familiar with design, implement and maintain ETL process Abilities Programming Python SQL Dataflow Cloud Pubsub ETL MSBI Hive Airflow Tableau Docker Trinity DW Platforms AWS GCP People/Personal Project Management Leadership Customer Service Proactive Talkative Activity Arrangement Work Experience BTSE Crypto Exchange, Senior BI Engineer, OctCurrent Optimized data integration for enhanced BI insights and decision-making at BTSE Crypto Exchange. Developed BI reports and built a 30% more efficient Airflow data pipeline infrastructure. Produced key metric reports for executive

Assisted 100+ customers weekly by utilizing extensive product knowledge, leading to a 10% increase in customer satisfaction scores. Retail Sales Associate • Hard Rock Cafe Sharm El Sheikh OctoberDecember 2020 • Increased customer retention by 15% by effectively using CRM software to track and manage sales activities, leading to improved customer relationships. • Provided exceptional customer service to an average of 40 customers per day, resulting in AED 26 K in additional revenue. • Collaborated with team to achieve 140% of sales goals for 3 months, utilizing efficient time management skills to stock and organize inventory. • Streamlined team operations