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4 到 6 年
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曾任
SPV PROJECT @PT.SALTTEK DUMPANG JAYA
2017 ~ 2022
Supervisor/Pengawas
一個月內
Excel
Word
待业中
正在积极求职中
兼职 / 对远端工作有兴趣
10 到 15 年
SMA Neg12 MEDAN
IPS
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SPV Warehouse @PT Solusi Hasil Usaha
2021 ~ 现在
兩個月內
Excel
Communication
Google Drive
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
SMK N MANONJAYA
Teknik Komputer Jaringan
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Procurement Specialist @Visindo citra wardhani
2018 ~ 现在
GET/PROJECT MANAGEMENT/PRODUCTION ENGINEER/PRODUCTION SUPERVISOR/QUALITY ANALYST
一個月內
PT IKPT , fabrikasi dan install Boiler, Fabrikasi dan install pipe line, Fabrikasi dan install Pipe steam, Fabrikasi dan install tangki proses smelting nikel, fabrikasi dan install power plant oil palm, install mesin pabrik gula, fabrikasi dan install struktur gudang, maintenance mesin industri, fabrikasi dan install reaktor resin, Dll. Procurement Specialist CV Visindo citra wardhani Memiliki relasi dan kerjasama (Material konstruksi, mesin industri) vendor, distributor, produsen tingkat nasional dan internasional. Accounting & Tax, Operasional, Legal Contract CV Visindo citra wardhani Mengatur keuangan operasional & produksi, kontrol pajak masukkan keluaran dan pelaporan pajak, Membuat persyaratan kontrak. Project Manager CV Visindo citra
就学中
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全职 / 对远端工作有兴趣
4 到 6 年
Universitas pgri wiranegara
Teknik Industri
Avatar of Nguyen Quan.
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Software Specialist @Elekta
2020 ~ 现在
Senior Software Engineer
一個月內
Nguyen Quan Software Specialist at Elekta Hanoi, Công Hòa Xã Hội Chủ Nghĩa Việt Nam Experience with MS Windows OS as administrator Great experience with Microsoft system internal tools like Office 365 admin, SQL, Azure, support customer and agent of Microsoft. Basic knowledge about Linux. Experience in Support Treatment system (Mosaiq, Monaco...). Experience support end user, Ability of working in team or individually Friendly, keen on sport, music, and travel Looking for a higher duty and more challenging position. Kinh nghiệm làm việc Software Specialist • Elekta thángPresent - Customer Medical support - Troubleshooting software medical
Communication
SQL Server
Troubleshooting Hardware and Software Problems
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
University of Information Technology
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Marketing Specialist @Thang Long Real Group
2023 ~ 现在
Chuyên viên Marketing
一個月內
cùng các bộ phận, phòng ban, đối tác triển khai các hoạt động Marketing. Lập kế hoạch sự kiện, điều phối sự kiện. Khả năng làm việc độc lập và đội nhóm. Đã từng quản lý team 4-5 thành viên. Kinh nghiệm làm việc Marketing Specialist • Thang Long Real Group thángnay Dự án phụ trách: FIATO City, FIATO Premier. Xây dựng, triển khai và giám sát việc thực hiện các chương trình truyền thông, tiếp thị của dự án theo tiến độ bán hàng. Chịu trách nhiệm chính trong việc lập kế hoạch
PowerPoint
Word
Excel
就职中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
Đại học Tài chính - Marketing
Marketing
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曾任
Presales Specialist @Locobuzz
2023 ~ 2023
Project Manager, Product Operations, Product Support, Program Manager
一個月內
Subhashree Bhattacharjee Brand Manager and Communication Gurugram, Haryana, India Dynamic and results-driven professional with a proven track record in communication strategy and brand management, backed by an MBA degree. Armed with a blend of strategic vision and hands-on experience. I excel in crafting compelling narratives that resonate with target audiences and elevate brand presence. Work Experience Presales Specialist • Locobuzz MayDecemberCreating marketing strategies - Introduce and represent brands - Shaking Hands and Meeting with Big Brands like Finolex, Traya, Lupin, etc. - Client Co-ordination and Engagement Corporate Recruiter & Customer Success • Omm IT Solution AprilAprilTalent Acquisition Strategy Development
Communication
Jira
CRM software
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
CHANDIGARH UNIVERSITY
Entrepreneurship
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Avatar of Elize Shih_石芝羽.
Marketing Specialist @J&A Car Rental
2023 ~ 现在
副理
一個月內
石芝羽 Elize Shih • [email protected] 媒體企劃主任 • 實力媒體 • 銘傳大學國際學院國際企業學程 6年+數位行銷產業的經歷,畢業後即投入網路數位媒體行銷的產業,服務客戶從台灣中小型企業至國際知名奶粉品牌,自口碑行銷業務至媒體代理商業
Word
PowerPoint
Excel
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
Ming Chuan University
International Business/Trade/Commerce
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OPRATOR SPBU @Pt Pertamina (Persero)
2018 ~ 2019
Karyawan Tetap
兩個月內
Taiwan ERAJAYA RETAIL OFICE PT.Erajaya Retailindo Swasembada (Erafone) saat ini saya masih bekerja di prusahan ini sebagai marketing atau sales konsultan elektronik telekomunikasi, untuk menawarkan beberapa proudk dan melayanin keinginan custumer. saya mampu bekerja di bawah tekanan dan target setiap bulanya. JuliAgustus 2019 Taipei, Taiwan OPRATOR SPBU Pt Pertamina (Persero) Pengalaman bekerja saya pada bagian satff oprasioanal SPBU, memiliki cekatan untuk bertemu dengan konsumen. mempu melaksanakan SOP yang telah di berikan prusahaan PendidikanUniversitas Terbuka Bandung ilmu komunikasi saya masih menjadi mahasiswa aktif pada saat saya membuat surat lamaran ini. Di bagian kelas karyawan, saat
komunikasi yang baik
PowerPoint
Word
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
Universitas Terbuka Bandung
ilmu komunikasi
Avatar of 翁宇函.
Avatar of 翁宇函.
曾任
Customer Operation Specialist @AlfredCamera 阿福管家
2021 ~ 2023
UI/UX Designer / Product Designer
一個月內
Experience, Interaction Design, User Interface, Digital Prototyping, Wireframing, Low-High Fidelity, Mockups. Research: User Interviews, User Testing, Information Architecture, Journey Mapping, Personas, Quantitative Analysis, Card Sorting, Competitor Analysis, Design Strategy Software Figma, Adobe Indesign, Adobe Premiere, Maze, Zendesk, Canva Language: English (Fluent) Mandarin (Native) Taiwanese (Native) Experience Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
待业中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of 黃雅萱.
Avatar of 黃雅萱.
曾任
Product Development Specialist @Emporium Corporation
2021 ~ 2024
商務開發、專案管理、產品開發
一個月內
Amber Huang (HUANG YA HSUAN) With five years of diverse experience in the food industry encompassing sales, product development, import, and export, I bring a comprehensive understanding of the sector's dynamics. My expertise spans from identifying market opportunities to executing import and export strategies. I am adept at navigating the complexities of international trade while maintaining a sharp focus on product quality and consumer satisfaction. Netherlands [email protected] YMCA JapaneseNational Kaohsiung University of Hospitality and Tourism MICE Marketing Work experience Emporium Corporation https://www.emporium.com.tw/
Word
PowerPoint
Excel
待业中
正在积极求职中
全职 / 我只想远端工作
6 到 10 年
北九州YMCA
Japanese

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职场能力评价定义

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超過一年
Field Service Engineer
Logo of Cytiva Taiwan.
Cytiva Taiwan
2021 ~ 现在
Taipei City, Taiwan
专业背景
目前状态
就职中
求职阶段
专业
客户支援专员, 技术客服工程师
产业
医疗器材, 制药 / 生物科技
工作年资
6 到 10 年
管理经历
技能
Maintenance & Repair
Troubleshooting
Customer Service
Marketing Communications
Field Service
Technical Support
Training
Teamwork
Sales & Customer Service
Sales & Marketing
语言能力
English
中阶
求职偏好
希望获得的职位
Customer Service Manager
预期工作模式
全职
期望的工作地点
Taipei, Taiwan, New Taipei City, Taiwan, Taoyuan, Taiwan, Taichung, Taiwan, Hsinchu, Hsinchu City, Taiwan
远端工作意愿
对远端工作有兴趣
接案服务
学历
学校
中原大學
主修科系
生物醫學工程
列印
S5rughiwrxklzbt2s3wi

Hao Chang  ( Justin )

Now is Field Service Engineer at Cytiva. 

Responsible for Chromatography and SPR instrument after-sales service.

Participated in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment installation plan at Roche Diagnostics.

Have six years experience at Aesthetic & Medical Lasers system, Ultrasound system.

Responsible for Taipei City, New Taipei City, Taoyuan and Hsinchu customers. 

Achieve Team revenue target and NPS score.

Provide best Technical Service and be Professional.

Cytiva Field Service Engineer
Taipei,TW
[email protected]

0978596107

Ability

1.Hardware knowledge.
2.Experienced at Device Troubleshooting.
3.Provide customer service, customer training.
4.Customer Complaint Handling.
5.Cross function, achieve team target.
6.Contract sales, handling, maintain.
7.Tools, Spare parts, schedule management.
8.Responsibility, careful, Coordination, Patience.

Hobby

Music Band, Drum, Cooking.

Skill in Cytiva


Profile 03 00@2x

Hardware & System Control

  1. AKTA Chromatography, Biacore SPR instrument.
  2. Control software operation.
  3. Technical software station operation and installation.
  4. Service Maintenance : 6 month / Year.
  5. Instrument IQ/OQ and RQ.
  6. Hardware, Software Troubleshooting.
  7. Mechanical/Calibrator Adjustment.
  8. Cytiva products Training certificate.

Profile 03 00@2x

Customer Service / Internal System Operation

  1. Phone / Email / onsite support.
  2. Build up customer trust.
  3. Provide technical suggestion.
  4. Achieve Team revenue target and NPS score.
  5. Calibration tools management.
  6. Personal schedule management.




Skill in Roche


Profile 03 00@2x

Instrument & Server

  1. Responsible 17 Customers and 69 instruments
  2. Clinical chemistry, Immunochemistry, Pre/Post Analyzer.
  3. Service Maintenance : 3 month/6 month/Year.
  4. Hardware, Software Troubleshooting.
  5. Mechanical/Calibrator Adjustment
  6. Cobas 411, Cobas 6000, Cobas 6500 Training Certificate
  7. Cobas e801 Training Certificate
  8. Post Analytics system Training Certificate
  9. Remote Service Training Certificate

Profile 03 00@2x

Installation/De-installation

  1. Immunochemistry Analyzer-e411,e601,e801.
  2. Clinical chemistry Analyzer-c311,c501,c503,c701.
  3. Remote Service, Server connection-Cobas Link.
  4. Pre&Post-analytical system-p471, p612, p501.
  5. Instrument Teach-in, Performance Check.
  6. Automation CCM equipment.
  7. Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.

Profile 03 00@2x

Customer Service

  1. Operation Training
  2. Troubleshooting Training
  3. Maintenance Training
  4. Maintenance&Troubleshooting
  5. On call service
  6. Responsibility
  7. Key Account : HCH, CGMH-Taoyuan, CGMH-Tucheng, VHCT-Hsinchu, UPL-Taoyuan

Skills in WohMedical & Collamatrix

Aesthetic & Medical Lasers systems

  1. 1064, 532nm Laser System
  2. CO2 Laser System
  3. Pico-Second Laser System
  4. 2940nm, 1550nm Laser System
  5. 585 nm Laser System
  6. 694 nm Ruby Laser System
  7. Ultrasound System
  8. High-frequency electromagnetic field System


Ultrasound Image systems

  1. Ecube 5
  2. Ecube 7
  3. Ecube 8
  4. Ecube 9
  5. Ecube 15


Customer

  1. Customer service
  2. Clinic Operation Training
  3. Customer Complaint Handling
  4. Contract, Components Selling
  5. Bargaining Power Good
  6. Relationship with the Customers
  7. Regular Maintenance Arrangements

Paragraph image 01 00@2x

ALPINION Certificate

In October 2018, I was assigned to participate in the Korean ALPINION Ultrasound system Training Course. Complete system troubleshooting, maintenance & repair. Arrange internal Training for Engineer.

Paragraph image 01 00@2x

SCITON Certificate

In December 2018, I was assigned to participate in the SCITON Laser system Training Course. Complete system troubleshooting, maintenance & repair. Arrange internal Training for Engineer.

Paragraph image 01 00@2x

Roche Post Analytics system Training Certificate

In February 2020, I was assigned to participate in the Roche(Switzerland) Post Analytics system Training Course. Complete system troubleshooting, maintenance & repair. Arrange internal Training for Engineer.

Work Experience

Cytiva, Field Service Engineer, Aug 2021~Now

  1. Responsible for Chromatography, SPR instrument and Cytiva products.
  2. Hardware and software System Installation.
  3. Instrument troubleshooting.
  4. Provide Preventive maintenance, IQ/OQ and RQ Service.
  5. Spare parts and calibration tools management.
  6. Build up customer trust.
  7. Achieve Team revenue target and NPS score.


Izqrlgkgvgmtktxwmkzu

Taiwan Roche Diagnostics, Technical Services Specialist, Aug 2019~Aug 2021

  1. Responsible for maintaining 16 different devices.
  2. Clinical chemistry & immunochemistr Installation:Cobas 4000, 6000, 8000, Pro.
  3. Pre/Post-analytical system Installation.
  4. Remote Service, E-Lab Installation.
  5. Responsible for about 30 customers mainly in Taoyuan and Hisnchu.
  6. Customer service, Training
  7. Clinical chemistry & immunochemistry Basic knowledge.
  8. Device Maintenance, Repair and Troubleshooting.
  9. Cobas 411,Cobas 6000, Cobas 8000 Training Certificate.
  10. Post Analytics system Training Certificate.
  11. Cornerstone Online Training.
  12. Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.


Izqrlgkgvgmtktxwmkzu

WohMedical, Field Service Engineer, Mar 2017 ~ Aug 2019

  1. Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
  2. Equipment includes clean-field laser, pico-second laser, airborne fat-reducing radio wave, ruby laser, etc.
  3. Responsible for maintaining 13 different devices.
  4. Responsible for about 80 customers, mainly in Taipei, New North, Taoyuan, etc.
  5. On behalf of the company to the United States, Bangkok to participate in training courses.
  6. The achievement of departmental performance targets for two consecutive years.
  7. Independent thinking, independent ability.
  8. Inter-department communication and coordination skills.



Company@2x

Collamatrix, Field Service Engineer, Aug 2013 ~ Mar 2017

  1. Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
  2. Equipment includes clean-field laser, CPT RF system, Fractional laser, hair removal laser, etc.
  3. Responsible for maintaining 17 different devices.
  4. Responsible for about 35 customers, 100 devices, mainly in Taipei, New North, Taoyuan, etc.
  5. On behalf of the company to the United States, Bangkok to participate in training courses.
  6. The achievement of departmental performance targets for two consecutive years.
  7. Independent thinking, independent ability.
  8. Inter-department communication and coordination skills.

Company@2x

Working Holiday in Australia, Aug 2012 ~ Aug 2013

  1. Expand your personal vision.
  2. Learning English listening, speaking, reading and writing.
  3. To cultivate high-efficiency work habits and team work.


Company@2x

Education

Chung Yuan Christian University, Biomedical engineering, 2007 ~ 2011

Independent study project: Wireless Home Security for the hearing-impaired


简历
个人档案
S5rughiwrxklzbt2s3wi

Hao Chang  ( Justin )

Now is Field Service Engineer at Cytiva. 

Responsible for Chromatography and SPR instrument after-sales service.

Participated in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment installation plan at Roche Diagnostics.

Have six years experience at Aesthetic & Medical Lasers system, Ultrasound system.

Responsible for Taipei City, New Taipei City, Taoyuan and Hsinchu customers. 

Achieve Team revenue target and NPS score.

Provide best Technical Service and be Professional.

Cytiva Field Service Engineer
Taipei,TW
[email protected]

0978596107

Ability

1.Hardware knowledge.
2.Experienced at Device Troubleshooting.
3.Provide customer service, customer training.
4.Customer Complaint Handling.
5.Cross function, achieve team target.
6.Contract sales, handling, maintain.
7.Tools, Spare parts, schedule management.
8.Responsibility, careful, Coordination, Patience.

Hobby

Music Band, Drum, Cooking.

Skill in Cytiva


Profile 03 00@2x

Hardware & System Control

  1. AKTA Chromatography, Biacore SPR instrument.
  2. Control software operation.
  3. Technical software station operation and installation.
  4. Service Maintenance : 6 month / Year.
  5. Instrument IQ/OQ and RQ.
  6. Hardware, Software Troubleshooting.
  7. Mechanical/Calibrator Adjustment.
  8. Cytiva products Training certificate.

Profile 03 00@2x

Customer Service / Internal System Operation

  1. Phone / Email / onsite support.
  2. Build up customer trust.
  3. Provide technical suggestion.
  4. Achieve Team revenue target and NPS score.
  5. Calibration tools management.
  6. Personal schedule management.




Skill in Roche


Profile 03 00@2x

Instrument & Server

  1. Responsible 17 Customers and 69 instruments
  2. Clinical chemistry, Immunochemistry, Pre/Post Analyzer.
  3. Service Maintenance : 3 month/6 month/Year.
  4. Hardware, Software Troubleshooting.
  5. Mechanical/Calibrator Adjustment
  6. Cobas 411, Cobas 6000, Cobas 6500 Training Certificate
  7. Cobas e801 Training Certificate
  8. Post Analytics system Training Certificate
  9. Remote Service Training Certificate

Profile 03 00@2x

Installation/De-installation

  1. Immunochemistry Analyzer-e411,e601,e801.
  2. Clinical chemistry Analyzer-c311,c501,c503,c701.
  3. Remote Service, Server connection-Cobas Link.
  4. Pre&Post-analytical system-p471, p612, p501.
  5. Instrument Teach-in, Performance Check.
  6. Automation CCM equipment.
  7. Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.

Profile 03 00@2x

Customer Service

  1. Operation Training
  2. Troubleshooting Training
  3. Maintenance Training
  4. Maintenance&Troubleshooting
  5. On call service
  6. Responsibility
  7. Key Account : HCH, CGMH-Taoyuan, CGMH-Tucheng, VHCT-Hsinchu, UPL-Taoyuan

Skills in WohMedical & Collamatrix

Aesthetic & Medical Lasers systems

  1. 1064, 532nm Laser System
  2. CO2 Laser System
  3. Pico-Second Laser System
  4. 2940nm, 1550nm Laser System
  5. 585 nm Laser System
  6. 694 nm Ruby Laser System
  7. Ultrasound System
  8. High-frequency electromagnetic field System


Ultrasound Image systems

  1. Ecube 5
  2. Ecube 7
  3. Ecube 8
  4. Ecube 9
  5. Ecube 15


Customer

  1. Customer service
  2. Clinic Operation Training
  3. Customer Complaint Handling
  4. Contract, Components Selling
  5. Bargaining Power Good
  6. Relationship with the Customers
  7. Regular Maintenance Arrangements

Paragraph image 01 00@2x

ALPINION Certificate

In October 2018, I was assigned to participate in the Korean ALPINION Ultrasound system Training Course. Complete system troubleshooting, maintenance & repair. Arrange internal Training for Engineer.

Paragraph image 01 00@2x

SCITON Certificate

In December 2018, I was assigned to participate in the SCITON Laser system Training Course. Complete system troubleshooting, maintenance & repair. Arrange internal Training for Engineer.

Paragraph image 01 00@2x

Roche Post Analytics system Training Certificate

In February 2020, I was assigned to participate in the Roche(Switzerland) Post Analytics system Training Course. Complete system troubleshooting, maintenance & repair. Arrange internal Training for Engineer.

Work Experience

Cytiva, Field Service Engineer, Aug 2021~Now

  1. Responsible for Chromatography, SPR instrument and Cytiva products.
  2. Hardware and software System Installation.
  3. Instrument troubleshooting.
  4. Provide Preventive maintenance, IQ/OQ and RQ Service.
  5. Spare parts and calibration tools management.
  6. Build up customer trust.
  7. Achieve Team revenue target and NPS score.


Izqrlgkgvgmtktxwmkzu

Taiwan Roche Diagnostics, Technical Services Specialist, Aug 2019~Aug 2021

  1. Responsible for maintaining 16 different devices.
  2. Clinical chemistry & immunochemistr Installation:Cobas 4000, 6000, 8000, Pro.
  3. Pre/Post-analytical system Installation.
  4. Remote Service, E-Lab Installation.
  5. Responsible for about 30 customers mainly in Taoyuan and Hisnchu.
  6. Customer service, Training
  7. Clinical chemistry & immunochemistry Basic knowledge.
  8. Device Maintenance, Repair and Troubleshooting.
  9. Cobas 411,Cobas 6000, Cobas 8000 Training Certificate.
  10. Post Analytics system Training Certificate.
  11. Cornerstone Online Training.
  12. Participate in HCH, CGMH-Taoyuan, CGMH-LK, CGMH-Tucheng, SCMH, VGH-Taipei Automation equipment plan.


Izqrlgkgvgmtktxwmkzu

WohMedical, Field Service Engineer, Mar 2017 ~ Aug 2019

  1. Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
  2. Equipment includes clean-field laser, pico-second laser, airborne fat-reducing radio wave, ruby laser, etc.
  3. Responsible for maintaining 13 different devices.
  4. Responsible for about 80 customers, mainly in Taipei, New North, Taoyuan, etc.
  5. On behalf of the company to the United States, Bangkok to participate in training courses.
  6. The achievement of departmental performance targets for two consecutive years.
  7. Independent thinking, independent ability.
  8. Inter-department communication and coordination skills.



Company@2x

Collamatrix, Field Service Engineer, Aug 2013 ~ Mar 2017

  1. Aesthetic & Medical Lasers system, Ultrasound system repair and maintenance.
  2. Equipment includes clean-field laser, CPT RF system, Fractional laser, hair removal laser, etc.
  3. Responsible for maintaining 17 different devices.
  4. Responsible for about 35 customers, 100 devices, mainly in Taipei, New North, Taoyuan, etc.
  5. On behalf of the company to the United States, Bangkok to participate in training courses.
  6. The achievement of departmental performance targets for two consecutive years.
  7. Independent thinking, independent ability.
  8. Inter-department communication and coordination skills.

Company@2x

Working Holiday in Australia, Aug 2012 ~ Aug 2013

  1. Expand your personal vision.
  2. Learning English listening, speaking, reading and writing.
  3. To cultivate high-efficiency work habits and team work.


Company@2x

Education

Chung Yuan Christian University, Biomedical engineering, 2007 ~ 2011

Independent study project: Wireless Home Security for the hearing-impaired