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Senior Customer Support Representative @PT Equdero Layanan Indonesia
2022 ~ 2024
Customer Support Lead
Dalam satu bulan
CRM software
Microsoft Office
Zendesk
Tidak bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
University of Brawijaya
Computer Science
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Procurement/Sales Engineer @Roresin Corp
2017 ~ Sekarang
Procurement/Sales Engineer
Dalam satu bulan
Analysis
Intercultural Communication
Business Administration
Sudah bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
銘傳大學 Ming Chuan University
Business Administration
Avatar of 黃婉綺.
Avatar of 黃婉綺.
Past
Overseas Sales @Lines & Tendency Corporation (Food material trading company)
2020 ~ 2023
Product Manager/Project Manager/Pre-Sales/Sales/Procurement
Dalam satu bulan
well-known brands from FMCG field and tobacco industry in third party auditing. Merchandising project execution in Personal Care Stores channel, monitoring 13+ clients on weekly basis. Data collection from the market field and analysis the sales performance on monthly basis reporting the customer. Established customer loyalty program to build greater customer service experience. 6. Client complaint. 7. Field marketers project training. Achievements: Monitoring 16 projects at once in 3 difference selling channels on weekly basis. (PCS, GT, Hyper) Leading team of 9 auditors island-wide in fulfilling muiltiple projects
Communication
Sales & Customer Service
Business Development
Tidak bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
National Taiwan University of Science and Technology
MBA
Avatar of Roger Snook Jr.
Avatar of Roger Snook Jr.
Manager in Training @Cici's
2024 ~ Sekarang
Manager
Dalam satu bulan
members. Built sales forecasts and labor schedules to reflect desired productivity goals. Marketing & Hospitality Director • Chick-fil-A-Franchise MarchDecember 2017 Collaborated with the leadership team to develop increased outside catering sales of over 80% for Qby developing new business relationships in the community. Initiated a new VIP loyalty program by engaging personally with frequent guests of the restaurant. Crafted and executed marketing strategy and budget for two multi-million dollar Chick-fil-A franchise locations. Collaborated with the Leadership Team to reach quarterly and annual sales and performance goals. Develop...
Microsoft Office
Sudah bekerja
Siap untuk wawancara
Full-time / Tidak tertarik bekerja jarak jauh
6-10 tahun
Eastern Nazarene College
Communications
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-
Dalam satu bulan
chance to win by combining ability, strategy, and luck. Knowing which games have the highest odds of winning may take your gambling experience to the next level, whether you're an experienced pro or just starting out. A reward system for our valued customers The purpose of our loyalty programme is to recognise and reward our most devoted and passionate players. Playcroco Casino https://cardsrealm.com/en-gb/articles/play-croco-casino-a-place-where-individuals-can-grow-rich-at-the-click-of-a-mouse appreciates our loyal customers and works
Communication
Dalam dinas militer
Siap untuk wawancara
Full-time / Hanya bekerja jarak jauh
Lebih dari 15 tahun
Avatar of Q7Casino.
1
Dalam dua bulan
what makes Q7 Casino stand out in terms of payment efficiency as we examine the variables that contribute to its expanding popularity among online casino lovers. Speedy resolution In this digital age, the ease and speed with which transactions are executed has a significant impact on customer satisfaction and loyalty, particularly in the online gambling industry. Players appreciate the excitement of the game and want to stay up with the rapid pace, hence Q7 Casino https://www.thexboxhub.com/responsible-gambling-at-q7-casino-australia-balancing-fun-and-accountability/ and similar platforms
Excel
Tidak bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
Lebih dari 15 tahun
Avatar of Joseph Voxone.
Avatar of Joseph Voxone.
Past
Full-stack Developer @Nirmalab
2019 ~ Sekarang
Front-End / Back-End / Full Stack Web Developer
Dalam satu bulan
high-quality products that meet client needs. Graphic Designer • Nirmalab JanuaryPresent • Design pamflet brochure, feed or story instagram @keopieatdrink. • Design catering service pamflet brochure for CV. Sahabat Jaya Katering. Consumer Go Direct - IT Developer • PT.Japfa Comfeed Indonesia NovemberJanuary 2024 Responsibilities: • Developed the Japfa Loyalty Membership system by outlet using IONIC 6 with Vue.js 3 and Node.js Express. • Mentored and trained interns in software development, teaching them collaboration skills and the fundamental processes of Japfa's front-end development. Impact: • Shared expertise with IT colleagues regarding Node.
Tidak bekerja
Siap untuk wawancara
Full-time / Hanya bekerja jarak jauh
4-6 tahun
Sekolah Tinggi Teknik Surabaya
Business Information System
Avatar of Kumar Divyaprakash.
Avatar of Kumar Divyaprakash.
Regional Key Account Manager SaaS & - West India @Work Store Limited
2023 ~ Sekarang
Area sales manager & Regional sales manager Key Account Manager
Dalam dua bulan
JanuaryPresent Regional Key Account Manager SaaS & - West India Work Store Limited * Assuming additional key responsibilities of new categories during the Regional Head's absence, including onboarding new clients, Retention and renewal, overseeing revenue growth and post-sales services for strategic key accounts in West India. * Spearheading new SaaS-based loyalty program for the West region, secured partnerships with major clients adding 5Cr+ annual business potential. * Discuss and plan ideation and conceptualization of program development, including process optimization with the KDMs. * Boosted revenue by strategically promoting Dyson's Capex business and lighting products within key accounts.
Microsoft Office
Excel
Communication
Sudah bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
ITM Group of Institutions
Marketing
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Avatar of the user.
Senior CRM project manager @Wunderman Thompson France
2023 ~ Sekarang
Digital marketing Project manager
Dalam enam bulan
Marketing
Digital Marketing
Project Management
Sudah bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
University of Paris I: Panthéon-Sorbonne
Commerce international
Avatar of Okis Chuang.
Avatar of Okis Chuang.
Engineering Manager @foodpanda
2022 ~ Sekarang
Director Of Engineering
Dalam satu bulan
strategies. This capability proved invaluable in refining our team's thought processes. - A team direct report Experience Engineering Manager • Delivery Hero (foodpanda) - AugustDecember 2023 I helped people to enjoy food easier as well as to love and to be addicted to our product To foster growth and customer loyalty through exceptional subscription product offerings, orchestrated a multidisciplinary team of 10 engineers to drive subscription growth for our delivery platform products by executing OKRs. Efficiently deployed subscription models across 6 European countries, yielding a 160k subscriber boost and cutting subscription rollout time by 50%, achieving two-country launches
Microservices Architecture
Scalability Design
Database design
Sudah bekerja
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
10-15 tahun
National Central University
Computer Information Management

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Technical Skills
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Problem-Solving
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Dalam satu tahun
Latar Belakang Profesional
Status sekarang
Siswa/Mahasiswa
Tahap pencarian kerja
Profesi
Asisten Administrasi, Store Manager, 3D Designer
Bidang Pekerjaan
Organisasi / Manajemen, Desain & Kantor Teknik, Marketing / Komunikasi
Pengalaman Kerja
2-4 tahun pengalaman kerja (1-2 tahun relevan)
Management
Saya berpengalaman mengelola 1-5 orang
Keterampilan
Google Suite
Microsoft Office Suite
Adobe Premiere Pro
Adobe Photoshop
SketchUp
Revit
Python
Canva Grapic Design
Bahasa
Indonesian
Bahasa ibu atau Bilingual
English
Profesional
Chinese
Menengah
Preferensi Pencarian Pekerjaan
Jabatan
English related jobs , Administration/ Coordinator, Secretary, Receptionist , International sales 行政專員,總機接待人員,秘書,國外業務
Tipe Pekerjaan
Paruh waktu
Lokasi
Taipei, Taiwan
Bekerja jarak jauh
Tertarik bekerja jarak jauh
Freelance
Ya, saya adalah freelancer amatir.
Pendidikan
Institusi Pendidikan
National Taiwan University
Jurusan
Civil Engineering
Cetak

KENNETH RYAN KUSUMAH

92 Changxing Street | Taipei, Taiwan 106330 | [email protected] | +886 900509844  

A proactive, goal-oriented, collaborative, and committed administrator who will help and contribute to the company as much as possible. Managing all administrative matters and document organization effectively and efficiently.


EDUCATION

September 2021 - June 2025 

National Taiwan University 

Bachelor of Science in Civil Engineering 

  • Recipient of Dean's List Academic Achievement Award, GPA 4.11
  • Extracurricular Activities: Indonesian Students Association Committee, Departmental Basketball Team

Apr 2018 - Jan 2020

Dian Harapan School

High School Diploma in Science

  • Recipient of Outstanding Student Award
  • Relevant Coursework: Mathematics (A), Entrepreneurship (A), Computer Science (A), Accounting (A)
  • Extracurricular Activities: Student Council Vice Treasurer, Basketball Team Captain, Class Leader and Treasurer, Master of Ceremony, Band Lead Singer 

PROFESSIONAL EXPERIENCE

June 2022 - February 2023 

Unmanned Vehicle R&D Center 

Research Assistant

  • Studied and designed presentations on underwater remotely operated vehicles
  • Created 3+ bridge models through digital software 
  • Delivered quality results effectively on tight deadlines

January 2022 - September 2022 

Give Happiness Restaurant 

Research Assistant

  • Handled store opening to closing duties including payment settlement, counting cash drawers, cleaning, and checking equipment
  • Honed intrapersonal skills including multitasking and time management, especially under pressure
  • Provided quality customer service to build loyalty (30+ customers) 
  • Improved customer satisfaction ratings by 25% through bilingual service in Chinese and English

July 2020 - September 2021

Sama Putra Company

Administrative Assistant 

  • Managed financial affairs including sales, expenses, tax invoices, and reports
  • Trained new employees on the company's system, policies, and procedures, using hands-on instruction and case study techniques.
  • Minimized miscounting and misjudgment by implementing detail-oriented inspection and clear communication with colleagues
  • Maintained confidentiality and discretion

VOLUNTEER EXPERIENCE

May 2022 - May 2023

National Taiwan University Indonesian Students Association

Logistics, Inventory, and Equipment Division Committee

  • Maximized effectiveness and efficiency through equipment inventory system flow revision
  • Developed solid organizational abilities including leadership, collaboration, adaptability, active listening, prioritization, and decision making
  • Polished event management skills and led successful events

December 2015 - December 2020

Dian Harapan Mission Service Learning

Volunteer

  • Assisted over 5 orphanages and nursing homes through charities
  • Offered care and comfort to those in need including orphans, seniors, and children with special needs
  • Taught Mathematics and Chinese to underserved kids

October 2019 - October 2020

Dian Harapan School Student Council

Vice Treasurer

  • Planned and tracked expenditures against budget to ensure financial accuracy
  • Prepared fundraising activities and lucrative strategies
  • Polished communication and coordination skills by collaborating with the members and the school
  • Mentored juniors to become acquainted with the school and organization through orientation camps

SKILLS

Languages: Indonesian (Native), English (Proficient), Chinese (Intermediate)

Technical skills: Microsoft Office Suite, Google Workspace, Python, AutoCAD, SketchUp, GIMP, Canva, Adobe Photoshop, Premiere Pro


ACHIEVEMENTS

Secondary School

  • School representative in 20+ academic and basketball competitions
  • Second Runner-up in the 2018 SDH CUP 12 Basketball Competition
  • Silver Medalist in the 2017 Regional (Sulawesi Island) Chemistry Olympiad

University

  • See Kai Shing Academic Scholarship (2021-2025)
  • Indonesian Overseas Chinese Association Academic Excellence Scholarship (2023)
  • Conceptual Design Studio Best Structural Design, Most Innovative, and Community Choice Project Award
  • Physical Model Design Laboratory Most Thrilling, Best Reliability, and Community Choice Project Award


CV
Profil

KENNETH RYAN KUSUMAH

92 Changxing Street | Taipei, Taiwan 106330 | [email protected] | +886 900509844  

A proactive, goal-oriented, collaborative, and committed administrator who will help and contribute to the company as much as possible. Managing all administrative matters and document organization effectively and efficiently.


EDUCATION

September 2021 - June 2025 

National Taiwan University 

Bachelor of Science in Civil Engineering 

  • Recipient of Dean's List Academic Achievement Award, GPA 4.11
  • Extracurricular Activities: Indonesian Students Association Committee, Departmental Basketball Team

Apr 2018 - Jan 2020

Dian Harapan School

High School Diploma in Science

  • Recipient of Outstanding Student Award
  • Relevant Coursework: Mathematics (A), Entrepreneurship (A), Computer Science (A), Accounting (A)
  • Extracurricular Activities: Student Council Vice Treasurer, Basketball Team Captain, Class Leader and Treasurer, Master of Ceremony, Band Lead Singer 

PROFESSIONAL EXPERIENCE

June 2022 - February 2023 

Unmanned Vehicle R&D Center 

Research Assistant

  • Studied and designed presentations on underwater remotely operated vehicles
  • Created 3+ bridge models through digital software 
  • Delivered quality results effectively on tight deadlines

January 2022 - September 2022 

Give Happiness Restaurant 

Research Assistant

  • Handled store opening to closing duties including payment settlement, counting cash drawers, cleaning, and checking equipment
  • Honed intrapersonal skills including multitasking and time management, especially under pressure
  • Provided quality customer service to build loyalty (30+ customers) 
  • Improved customer satisfaction ratings by 25% through bilingual service in Chinese and English

July 2020 - September 2021

Sama Putra Company

Administrative Assistant 

  • Managed financial affairs including sales, expenses, tax invoices, and reports
  • Trained new employees on the company's system, policies, and procedures, using hands-on instruction and case study techniques.
  • Minimized miscounting and misjudgment by implementing detail-oriented inspection and clear communication with colleagues
  • Maintained confidentiality and discretion

VOLUNTEER EXPERIENCE

May 2022 - May 2023

National Taiwan University Indonesian Students Association

Logistics, Inventory, and Equipment Division Committee

  • Maximized effectiveness and efficiency through equipment inventory system flow revision
  • Developed solid organizational abilities including leadership, collaboration, adaptability, active listening, prioritization, and decision making
  • Polished event management skills and led successful events

December 2015 - December 2020

Dian Harapan Mission Service Learning

Volunteer

  • Assisted over 5 orphanages and nursing homes through charities
  • Offered care and comfort to those in need including orphans, seniors, and children with special needs
  • Taught Mathematics and Chinese to underserved kids

October 2019 - October 2020

Dian Harapan School Student Council

Vice Treasurer

  • Planned and tracked expenditures against budget to ensure financial accuracy
  • Prepared fundraising activities and lucrative strategies
  • Polished communication and coordination skills by collaborating with the members and the school
  • Mentored juniors to become acquainted with the school and organization through orientation camps

SKILLS

Languages: Indonesian (Native), English (Proficient), Chinese (Intermediate)

Technical skills: Microsoft Office Suite, Google Workspace, Python, AutoCAD, SketchUp, GIMP, Canva, Adobe Photoshop, Premiere Pro


ACHIEVEMENTS

Secondary School

  • School representative in 20+ academic and basketball competitions
  • Second Runner-up in the 2018 SDH CUP 12 Basketball Competition
  • Silver Medalist in the 2017 Regional (Sulawesi Island) Chemistry Olympiad

University

  • See Kai Shing Academic Scholarship (2021-2025)
  • Indonesian Overseas Chinese Association Academic Excellence Scholarship (2023)
  • Conceptual Design Studio Best Structural Design, Most Innovative, and Community Choice Project Award
  • Physical Model Design Laboratory Most Thrilling, Best Reliability, and Community Choice Project Award