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4-6 years
6-10 years
10-15 years
More than 15 years
Avatar of 王姿繐.
Avatar of 王姿繐.
駐點專案經理 @高雄市政府青年局
2023 ~ Present
專案管理師、產品經理
Within one month
王姿繐 Project Management/ Product Marketing/ 九年行銷暨專案管理工作經驗,跨足從線上至線下的領域(食品、百貨、遊戲) 整合產品開發管理、品牌行銷、專案管理多方位專長 可肩負品牌策略擬定、產品開發控管、行銷規劃執行,並具備專案管理及跨部門溝通能力 Kaohsiung City , Taiwan https
TOEIC
Excel
Event Planning
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立中正大學
傳播系
Avatar of 何岫蓉 HSIU-JUNG HO (Caroline).
Avatar of 何岫蓉 HSIU-JUNG HO (Caroline).
公關 @PressPlay_瑞奧股份有限公司
2023 ~ Present
行銷企劃、品牌行銷、品牌公關
Within two months
何岫蓉 HSIU-JUNG HO (Caroline) [email protected] 品牌端及代理商Marcom經歷,具備有效媒體資源及完整公關專業。擁有行銷企劃與組織的能力,發展客戶關係管理的溝通技巧,並具備對市場的敏銳度及因應變化的彈性,緊湊的工作環境培養出短時間訂定策略及執行
Word
English as a Second Language (ESL)
PowerPoint
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
University of Southampton
Fashion Marketing and Branding
Avatar of the user.
Within six months
ClickFunnels
convertkit
teachable
Full-time / Interested in working remotely
10-15 years
育達科大
應用外語系
Avatar of 羅啟文/戴爾大叔.
Avatar of 羅啟文/戴爾大叔.
創意總監 @泛亞傳播
2009 ~ Present
More than one year
持) 無敵鐵金鋼(東風衛視,曹蘭、王月主持)、美味鑑定團(東風衛視,蔡康永主持) 學歷/Education 國立政治大學 廣播電視學系臺北市立成功高中 普通科技能/Skill Word PowerPoint Google Drive Supervision Leader Project Management Podcast Production Podcast創作者 Podcast Podcaster Event Planning Event Planning & Management Event Organizer Event Coordination Copywriting 語言/Language Chinese — 母語或雙語 English — 中階
Word
PowerPoint
Google Drive
Part-time / Interested in working remotely
More than 15 years
國立政治大學
廣播電視學系
Avatar of 尹柔文.
Avatar of 尹柔文.
Executive Assistant @Appier
2019 ~ Present
Sr. Executive Assistant
Within three months
urgent tasks - Helped with establishing a branch office abroad - Handled tax imports and exports English Educator • Gloria English School ___ MARJANInstructed 7 classes of up to 150 students with the speaking, reading, listening, and writing ability of English - Maintaining well relationships among parents and students - In charge of student recruitment and events coordination Cabin Crew Attendant • EVA Airline___ JANJANAssured safety and comfort for all passengers during flight - Attended workshops and training in customer service, conflict resolution tactics, and safety procedures - Attended training for various aircraft, including Boeing-777 and Airbus-321 & 330 Educational BackgroundTunghai University Foreign Language and LiteratureWenzao Ursuline University
TOEIC
Word
PowerPoint
Employed
Full-time / Interested in working remotely
4-6 years
東海大學
外國語文學系
Avatar of Gisele Liang.
Avatar of Gisele Liang.
Sales and Marketing Representative @x-lighting Canada
2019 ~ 2019
專案執行/業務
More than one year
Details list below AugJul 2020 SilverNet global (盈望實業有限公司) (Taiwan, Taipei), MayAug 2018 Sales and marketing manager Responsible for BeautyBlender(make up tools), OFRA(cosmetics) short and long-term marketing strategy and plan including trade, public relations. digital campaigns, electronic commerce and collaboration events in Taiwan and oversea. - Annual Marketing strategy, execution - Social media(digital content, campaign, advertisement) - Event(ex, press event, pop up store) - Creating a symbiotic relationship between media channels(cosmetics) - Communication with EC channel and execution - Communication with retailer Elite PR Group (楷模公共關係顧
Word
PowerPoint
Excel
Full-time / Interested in working remotely
4-6 years
世新大學
傳播管理學系
Avatar of FAISAL ALI SAYED.
Avatar of FAISAL ALI SAYED.
Direct Sales Supervisor @Pyypl Ltd.
2021 ~ Present
Direct Sales Supervisor
More than one year
extensive network of B2B & B2C Direct and Indirect sales partners POS across UAE - Increased market reach and availability in malls, hypermarkets, and supermarkets while onboarding new partner agencies to run promotional campaigns Events Coordinator/ Operations Manager Unique Angle Events Management Services SeptemberJanuary 2020 Dubai, UAE - Managed administrative logistics of event planning, including contract signing, fee collection, event booking, and event promotions. - Fulfilled contractual obligations, including vendor coordination, schedule creation, budget administration and rehearsal, and day of event coordination. - Planned large-scale events such as trade shows, conferences, weddings, meetings, and other special events. - Collaborated effectively with
Organizational Skills
Microsoft Office
Sales & Marketing
Full-time / Interested in working remotely
4-6 years
Amity University Dubai
Bachelor of Business Administration, Marketing & PR
Avatar of Lisa Hergenrader.
Avatar of Lisa Hergenrader.
Past
Senior Group Travel Consultant @BCD Meetings & Events (Sabre, Concur & Cliqbooks)
2017 ~ 2021
Senior Corporate Travel Counselor
More than one year
qualities. Consistently successful in meeting and exceeding goals, identifying and averting travel issues while consistently maintaining alliances and business partnering relationships. A flexible employee possessing the ability to work under high pressure and stressful situations. Specifically trained and skilled in : On-Site Management Group and Corporate Meetings & Events Coordinates complex domestic & international travel requests with ease Profile Maintenance Customer Relations Management Apollo, Sabre, Worldspan, Amadeus Cliqbooks, Concur, CVENT Work Experience Senior Group Travel Consultant • BCD Meetings & Events (Sabre, Cliqbooks, Concur & CVENT) Dedicated Group Air/HCP Agent for Takeda Pharmaceuticals. Provide air travel, hotel, car rentals
Events Coordination
Group Management
Travel Coordination
Unemployed
Full-time / Remote Only
More than 15 years
SST, Seattle School of Travel
Avatar of the user.
Avatar of the user.
Past
Artist @I freelance of painting Mural in Thailand.
2008 ~ 2013
Art Director
More than one year
Adobe Photoshop
Adobe Illustrator
adobe after effects
Unemployed
Full-time / Interested in working remotely
6-10 years
Shaw Academy
Digital Marketing
Avatar of the user.
Avatar of the user.
Legal Assistant & Billing Specialist @Bayer & Carey PC
2010 ~ Present
Office Manager
More than one year
Problem Solver
Creative
Interpersonal Skills
Employed
Part-time / Interested in working remotely
10-15 years
Shaw Academy
Basic Nutrition

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
Customer Success Associate Manager
Snapask 知之有限公司
2021 ~ Present
台灣台北市
Professional Background
Current status
Employed
Job Search Progress
Professions
Customer Success Manager
Fields of Employment
Software
Work experience
6-10 years work experience (4-6 years relevant)
Management
I've had experience in managing 1-5 people
Skills
project management
analytical skills
Customer Service
Customer Success
Communication Skills
Coordination
forecasting
google drive
Office software
Slack
Asana
Languages
English
Professional
Chinese
Native or Bilingual
Job search preferences
Positions
Customer Care, Customer Success, Account Management
Job types
Full-time
Locations
Taipei City, 台灣
Remote
Interested in working remotely
Freelance
No
Educations
School
Shih Hsin University
Major
B.A. in English Literature
Print
Rbyejtyegvszh7rhd94h

Kurt Chien

先前分別在跨國網路公司負責台灣客戶開發與經營以及在新創軟體公司負責客戶端上線流程專案以及用戶端技術服務支援之客戶服務。具備對客戶成功,銷售與客戶支援等相關領域的經驗。


Customer Care, Customer Success, Account Management
城市,TW
[email protected]

工作經歷

Escapex Limited, Customer Care Manager, Jun 2018 ~ Feb 2020

- Handling customer care cross-platform inbounds Uservoice by cooperating with tech team to solve issues raise by customers and provide accurate and timely response. On monthly basis, consolidate and analyze issues collected for feature/product development purpose.
- FAQ content management and respond to user reviews on both Apple Store and Play Store. FAQ content including newly added features updates and regular adjustment based on inbound trends to ensure FAQ quality and improve user experience.
- Liaising with sales teams in Los Angeles, Thailand, Brazil and India as well as app development team in Taipei to identify and resolve technical issues and ensure that project deadlines are met. As a result of my implementation of Asana as a work management platform for hosting projects involving US Team and APAC Team, several projects have been successfully completed in a timely manner and miscommunications and errors have been vastly reduced.
- Creating and maintaining web sign-up process allowing customers to complete signup and providing information required for the creation of personalized apps in both iOS and Android operating systems.
- Tracking and analyzing data of the sign-up and implementation processes of new apps to identify directions for streamlining and refining work flow. Improvements initiated and implemented by me have resulted in a 35% reduction in time required for end to end process since product roll-out in August 2018.

Hong Kong Tourism Board, Trade Marketing Executive, Aug 2017 ~ Jan 2018

- Researched local travel industry trend and market intelligence on monthly basis to report to HQ in Hong Kong for forecasting and future quarter business planning.
- Worked with local major travel agencies on promoting MICE group to Hong Kong, hosted workshops to promote up To TILL MICE offering by HKTB.
- Collaborated with major travel agencies and airlines in Taiwan on co-op marketing campaigns to promote attractions, hotels and events in Hong Kong to local market Taiwan . Provided Hong Kong trade partners with local market trend to expand their business outreach in Taiwan market channels.
- Contact window for OTA partners Expedia, Booking.com, KKday, Klook as marketing channel to promote events and reach KPI by exposure measurement

Booking.com B.V, Account Coordinator, Mar 2013 ~ Apr 2017

- Established and maintained relations with existing and prospective partners, managed performance by providing consultation to hotel/B&B partners based on analysis of market trends using data from Insight, resulting in increased performance by all partners.
- Managed cross-office projects and implementations and conducted weekly catch-ups and quarterly meetings with China Operations team leaders to successfully achieve a 100% on-schedule project completion rate.
- Over-achieved acquisition target on most quarters on designated region by cold calls, market visits and workshop hosting. In charge of identifying list of properties to acquire based on demand and estimated value per quarter in second-tier cities.
- Conducted new functions and system trainings to hotel partners and collecting feedbacks and data for product refinement. Work as connectivity expert for Taipei office to collaborate with XML partners to collect and report issues raised by hotel partners.

Kainan University, International Affairs Officer, Jul 2011 ~ Aug 2012

- Administered scholarship and exchange programs for international students and managed sister school related affairs.
- Arranged semester class schedules for all years in coordination with foreign professors and conducted daily inter-office affairs communication.
- Translated unofficial documents for international students from Chinese to English and assisted students with their homework and learning of Chinese.
- Organized events and field trips for international students of the program. End-of-year surveys regularly showed that these events were the highlight for students.

學歷

Shih Hsin University, B.A. in English Literature, 2003 ~ 2008

Resume
Profile
Rbyejtyegvszh7rhd94h

Kurt Chien

先前分別在跨國網路公司負責台灣客戶開發與經營以及在新創軟體公司負責客戶端上線流程專案以及用戶端技術服務支援之客戶服務。具備對客戶成功,銷售與客戶支援等相關領域的經驗。


Customer Care, Customer Success, Account Management
城市,TW
[email protected]

工作經歷

Escapex Limited, Customer Care Manager, Jun 2018 ~ Feb 2020

- Handling customer care cross-platform inbounds Uservoice by cooperating with tech team to solve issues raise by customers and provide accurate and timely response. On monthly basis, consolidate and analyze issues collected for feature/product development purpose.
- FAQ content management and respond to user reviews on both Apple Store and Play Store. FAQ content including newly added features updates and regular adjustment based on inbound trends to ensure FAQ quality and improve user experience.
- Liaising with sales teams in Los Angeles, Thailand, Brazil and India as well as app development team in Taipei to identify and resolve technical issues and ensure that project deadlines are met. As a result of my implementation of Asana as a work management platform for hosting projects involving US Team and APAC Team, several projects have been successfully completed in a timely manner and miscommunications and errors have been vastly reduced.
- Creating and maintaining web sign-up process allowing customers to complete signup and providing information required for the creation of personalized apps in both iOS and Android operating systems.
- Tracking and analyzing data of the sign-up and implementation processes of new apps to identify directions for streamlining and refining work flow. Improvements initiated and implemented by me have resulted in a 35% reduction in time required for end to end process since product roll-out in August 2018.

Hong Kong Tourism Board, Trade Marketing Executive, Aug 2017 ~ Jan 2018

- Researched local travel industry trend and market intelligence on monthly basis to report to HQ in Hong Kong for forecasting and future quarter business planning.
- Worked with local major travel agencies on promoting MICE group to Hong Kong, hosted workshops to promote up To TILL MICE offering by HKTB.
- Collaborated with major travel agencies and airlines in Taiwan on co-op marketing campaigns to promote attractions, hotels and events in Hong Kong to local market Taiwan . Provided Hong Kong trade partners with local market trend to expand their business outreach in Taiwan market channels.
- Contact window for OTA partners Expedia, Booking.com, KKday, Klook as marketing channel to promote events and reach KPI by exposure measurement

Booking.com B.V, Account Coordinator, Mar 2013 ~ Apr 2017

- Established and maintained relations with existing and prospective partners, managed performance by providing consultation to hotel/B&B partners based on analysis of market trends using data from Insight, resulting in increased performance by all partners.
- Managed cross-office projects and implementations and conducted weekly catch-ups and quarterly meetings with China Operations team leaders to successfully achieve a 100% on-schedule project completion rate.
- Over-achieved acquisition target on most quarters on designated region by cold calls, market visits and workshop hosting. In charge of identifying list of properties to acquire based on demand and estimated value per quarter in second-tier cities.
- Conducted new functions and system trainings to hotel partners and collecting feedbacks and data for product refinement. Work as connectivity expert for Taipei office to collaborate with XML partners to collect and report issues raised by hotel partners.

Kainan University, International Affairs Officer, Jul 2011 ~ Aug 2012

- Administered scholarship and exchange programs for international students and managed sister school related affairs.
- Arranged semester class schedules for all years in coordination with foreign professors and conducted daily inter-office affairs communication.
- Translated unofficial documents for international students from Chinese to English and assisted students with their homework and learning of Chinese.
- Organized events and field trips for international students of the program. End-of-year surveys regularly showed that these events were the highlight for students.

學歷

Shih Hsin University, B.A. in English Literature, 2003 ~ 2008