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Avatar of 廖余愷.
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Avatar of 廖余愷.
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Senior User Experience Researcher @AJA大予創意設計股份有限公司
2021 ~ 2023
UX Researcher/Design Researcher
Within one month
Yukai Liao Yukai Liao is a Service Designer/Design Researcher/Strategist, had experiences of leading or working with people from different cultural/professional backgrounds. He devoted himself to deliver strategic planning through research. In his previous careers, he helped Walmart to optimize different types of internal operations, made business strategies for a global financial institute, and designed a new service for a global training institute. He keeps learning new knowledge through every kinds of medias and applies it to daily life or work (e.g. AI-driven applications), and opens to any
Design Thinking
Design Research
Service Design
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Savannah College Art and Design
Service Design
Avatar of the user.
Avatar of the user.
Brand Strategy Manager @12Group_Creative Concept
2023 ~ Present
品牌經理
Within one month
Brand Management
Branding and Marketing
Strategic Planning
Employed
Open to opportunities
Full-time / Not interested in working remotely
10-15 years
Chinese Culture University
廣告學系
Avatar of seven.
Avatar of seven.
Past
品牌營運設計師 @宏昌投資股份有限公司
2017 ~ 2022
Within one month
牌建立及策略規劃,平面及品牌影片獨立製作經驗。 Participated in the world's three major food and ingredients exhibitions, commodity projects related work. Hermès / Jaune de chrom / 山神株式會社 Product planning and other design proposals. Assist in brand establishment and strategic planning, experience in independent production of graphic and brand videos. . 善於分析問題-簡化SOP 。 在品牌顧問案中協助公司營業額成長75% 並
Photoshop
Illustrator
Premiere
Unemployed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
大葉大學 DaYeh University
工業設計系
Avatar of 林詩宜.
Avatar of 林詩宜.
Past
Product Designer @Vibe
2022 ~ 2023
Senior UI/UX designer, Product designer
Within one month
林詩宜 Product Designer • Taipei, TW • [email protected] Experienced UI/UX Designer with a demonstrated history of working in the digital industry. Skilled in graphic design, film, digital video, communication design, and illustration. Believing in making an appropriate design is always more important than a beautiful design. With 3 years of experience working as a graphic designer. Pivoted on UI/UX and web design sinceStrong skills cover many aspects of graphic design, web design, illustration and editorial design. Hello 我是 Cece 林詩宜,專精於平
Branding & Identity
Strategic Planning
Design Thinking
Unemployed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
長庚大學 Chang Gung University,CGU
工業設計系.媒體傳達與設計組
Avatar of the user.
Avatar of the user.
Past
Brand Acquisition Manager @Pinkoi
2021 ~ 2023
Operation Manager / Business Development Manager / Special Assistant
Within one month
Business Development
Strategy Planning
Operation Management
Unemployed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
National Cheng Kung University
Industrial Design
Avatar of Steve Rubenfaer.
Avatar of Steve Rubenfaer.
CEO @BettorTakes
2020 ~ Present
CEO
Within one month
Steve Rubenfaer Possesses Decades of Business Experience Freelance business consultant Steve Rubenfaer provides clients with support in all aspects of business, from creating successful business plans to managing operations. In addition, Steve Rubenfaer assists clients with marketing campaigns. He has extensive experience in marketing across multiple platforms and is skilled in increasing exposure through social media, sponsorships, and promotions. Mr. Rubenfaer’s knowledge comes from running his own companies in California. Possessing more than 35 years of entrepreneurial experience, he most recently served as the owner of Mission de Flores, a retail and wholesale flower
Finance and Accounting
Business Planning
Strategic Planning
Employed
Part-time / Remote Only
More than 15 years
University of California, Los Angeles
Economics
Avatar of William Lu.
Avatar of William Lu.
Past
Project Leader | Senior Automation Test Engineer @Zealogics Inc
2023 ~ 2024
SR. Software QA Engineer
Within one month
automate test processes, resulting in a 30% reduction in operation time and resource consumption. Proven track record at Trend Micro, spanning 12 years and 9 months, showcasing mastery in module management, diverse testing methodologies, and top-tier customer service as a Senior Customer Service Engineer. Adept in project planning, test automation, and effective communication, consistently delivering exceptional results. 工作經歷 Project Leader | Senior Automation Test Engineer • Zealogics Inc 五月Present | Taipei, Taiwan Key Achievements: Led a test automation team, reducing operation time by 30% within 2 months. Successfully delivered automation projects on time
python
Manual Testing
Automation Testing
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Feng Chia University
Avatar of the user.
Avatar of the user.
Strategic Account Manager @iSPOT Media 艾斯博媒體股份有限公司
2023 ~ Present
Strategic Account Manager
Within one month
Microsoft Office
Communication
Photoshop
Employed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
淡江大學 Tamkang University
國際觀光管理學系
Avatar of 陳聖皓.
Avatar of 陳聖皓.
Social Media Marketing Manager @城邦媒體控股集團
2016 ~ Present
數位行銷經理
Within one month
劃及執行 。 活動企劃與執行、活動成效分析 社群媒體經營 品牌粉絲頁經營,促進社群成員互動,保持熱度。 學歷 世新大學 資訊傳播學系 SepJun 2009 技能 Communication Leadership Problem Solving Planning & Organizing Skills Marketing Strategy SEO、 Content Strategy Data Analysis Growth Hacking Google Analytics、 Google Tag Management Looker Studio、 Google Search Console Google Ad Manager、 Google AdWords Facebook Ads Maneger、 Fanpage Management 語言 Chinese - Native English - Intermediate
Google Analytics
Google Tag Management
Looker Studio
Employed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
Shih Hsin University
Avatar of Tzuo Jiun (Vek) Tsai.
Avatar of Tzuo Jiun (Vek) Tsai.
Founder & Director @VEKick Studio. 威踢工作室
2019 ~ Present
Project Manager、PM、專案經理、UX、網站企劃、產品企劃
Within one month
a Decade , who has solid logical thinking and strong reasoning ability with a Law degree from KNU, and marked a significant contribution to the industry's growth as a New Media Executive at Rock Records Co., Ltd. (AprNovGood at Copyright Law、Music Licensing、Workflow Optimizing、Database Building、Event Planning、OMO Marketing、Copywriting、External Negotiation and Internal Communication as a multi-skilled problem solver and strategic planner. I Never fear to make mistakes or take the blame, but always get improve effectively with positive mentality. In addition to that, I also completed 450hrs coding/programming course
Google Drive
Illustrator
Photoshop
Employed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
開南大學
法律

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Communication
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Within one month
Design Researcher
AJA大予創意設計股份有限公司
2021 ~ 2023
Kaohsiung City, 台灣
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
Other
Fields of Employment
Design, Strategy
Work experience
6-10 years work experience (4-6 years relevant)
Management
I've had experience in managing 5-10 people
Skills
Design Thinking
Design Research
Service Design
Business Model Canvas
holistic approach
Stakeholder Analysis
Interviewing Skills
Presentation & communication skills
service blueprint
Ecosystem
Strategy Planning
Languages
Chinese
Native or Bilingual
English
Professional
Japanese
Intermediate
Job search preferences
Positions
UX Researcher/Design Researcher
Job types
Full-time
Locations
Taiwan, 台灣
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
Savannah College Art and Design
Major
Service Design
Print

Yukai Liao

Yukai Liao is a Service Designer/Design Researcher/Strategist, had experiences of leading or working with people from different cultural/professional backgrounds.

He devoted himself to deliver strategic planning through research. In his previous careers, he helped Walmart to optimize different types of internal operations, made business strategies for a global financial institute, and designed a new service for a global training institute.

He keeps learning new knowledge through every kinds of medias and applies it to daily life or work (e.g. AI-driven applications), and opens to any kind of field and challenges.

  Taipei City, Taiwan  https://yukai-liao-8nw5.squarespace.com      

Experiences

Senior User Experience Researcher  •  AJA Creative

Dec 2021 - Aug 2023

Works as a senior researcher in a top-rated design consultancy in Taiwan. In charge of executing research, leading the project teams, and business development. The most important projects are:

1. Lead and execute a research project and make strategic recommendations about expanding businesses in the Taiwan area for a foreign bank. The project includes desktop research, 21 competitive analysis, 3 stakeholder interviews, 23 in-depth interviews, 600 valid questionnaires, 21 prototyping, and the final strategic recommendations. The project was finally presented to the president of the Taiwan area and the director of CX from their HQ.

2. Lead and execute a research project and make strategic recommendations about the new services and the website’s performance for an international training institution. The project includes desktop research, GA analysis, Hotjar, 8 competitive analysis, 5 stakeholder interviews, 6 in-depth interviews, 5 focus group discussions, 1 prototype, and the final strategic recommendations. The project was presented to the board of directors and got a 30 out of 30 satisfaction feedback.

Design Researcher  •  Walmart

Jun 2019 - May 2021

Worked as a design researcher/service designer in the UX team of the digital transformation department. In charge of executing research and project management. The major responsibilities are:

1. Evaluate existing internal digital tools or devices through quantitative methods(Diary study, CSAT, HaTS, SUS…etc), qualitative methods (in-depth, focus groups), and UX testing methods (heuristic evaluation, expert evaluation)

2. Advising optimization for internal operations by figuring out and defining the current problems, and making short-mid-long term suggestions.

3. Strategic recommendation for new services. Such as building imperial searching systems and the evaluation of company-wide remote working plans.

Freelance Service/UX Designer  •  Studio Achtzehn

Jun 2011 - May 2019

A part-time job while in school(undergraduate and graduate). Which includes projects from industrial design to user studies. The most important project was:
Worked with a dental clinic to do an overall analysis of their customers. Includes stakeholder interviews, field study, 1000+ surveys, in-depth interviews, service blueprinting, ecosystem mapping, encounter/user journey mapping, and recommendations including business model canvas developments. Also designed brand image and peripheral products as a plus to increase their brand value.

Service Design Intern  •  Charger/Changer Design Management

Jun 2016 - Aug 2016

Managed social media for gym by using UX research, increased engagement by 891% reaches, 194% likes, and 111% interactions within only 1 week. Participated in design research for 3 institutions, including cultural society, cancer-treating center, and home security company.

Industrial Designer  •  Parmir Water System

Jul 2013 - May 2014

Lead 5 people in the department of development, directly responsible to the owner of the company. Designed 5 new products, modified 48 products, 6 new sets of bathrooms, and developed new business models.

Educations

2015 - 2019

Savannah College Art and Design

Service Design

2008 - 2012

National Cheng Kung University

Industrial Design

Skills


  • Design Thinking
  • Design Research
  • Service Design
  • Business Model Canvas
  • holistic approach
  • Stakeholder Analysis
  • Interviewing Skills
  • Presentation & communication skills
  • service blueprint
  • Ecosystem
  • Strategy Planning

Languages


  • Chinese — Native
  • English — Professional
  • Japanese — Mid
Resume
Profile

Yukai Liao

Yukai Liao is a Service Designer/Design Researcher/Strategist, had experiences of leading or working with people from different cultural/professional backgrounds.

He devoted himself to deliver strategic planning through research. In his previous careers, he helped Walmart to optimize different types of internal operations, made business strategies for a global financial institute, and designed a new service for a global training institute.

He keeps learning new knowledge through every kinds of medias and applies it to daily life or work (e.g. AI-driven applications), and opens to any kind of field and challenges.

  Taipei City, Taiwan  https://yukai-liao-8nw5.squarespace.com      

Experiences

Senior User Experience Researcher  •  AJA Creative

Dec 2021 - Aug 2023

Works as a senior researcher in a top-rated design consultancy in Taiwan. In charge of executing research, leading the project teams, and business development. The most important projects are:

1. Lead and execute a research project and make strategic recommendations about expanding businesses in the Taiwan area for a foreign bank. The project includes desktop research, 21 competitive analysis, 3 stakeholder interviews, 23 in-depth interviews, 600 valid questionnaires, 21 prototyping, and the final strategic recommendations. The project was finally presented to the president of the Taiwan area and the director of CX from their HQ.

2. Lead and execute a research project and make strategic recommendations about the new services and the website’s performance for an international training institution. The project includes desktop research, GA analysis, Hotjar, 8 competitive analysis, 5 stakeholder interviews, 6 in-depth interviews, 5 focus group discussions, 1 prototype, and the final strategic recommendations. The project was presented to the board of directors and got a 30 out of 30 satisfaction feedback.

Design Researcher  •  Walmart

Jun 2019 - May 2021

Worked as a design researcher/service designer in the UX team of the digital transformation department. In charge of executing research and project management. The major responsibilities are:

1. Evaluate existing internal digital tools or devices through quantitative methods(Diary study, CSAT, HaTS, SUS…etc), qualitative methods (in-depth, focus groups), and UX testing methods (heuristic evaluation, expert evaluation)

2. Advising optimization for internal operations by figuring out and defining the current problems, and making short-mid-long term suggestions.

3. Strategic recommendation for new services. Such as building imperial searching systems and the evaluation of company-wide remote working plans.

Freelance Service/UX Designer  •  Studio Achtzehn

Jun 2011 - May 2019

A part-time job while in school(undergraduate and graduate). Which includes projects from industrial design to user studies. The most important project was:
Worked with a dental clinic to do an overall analysis of their customers. Includes stakeholder interviews, field study, 1000+ surveys, in-depth interviews, service blueprinting, ecosystem mapping, encounter/user journey mapping, and recommendations including business model canvas developments. Also designed brand image and peripheral products as a plus to increase their brand value.

Service Design Intern  •  Charger/Changer Design Management

Jun 2016 - Aug 2016

Managed social media for gym by using UX research, increased engagement by 891% reaches, 194% likes, and 111% interactions within only 1 week. Participated in design research for 3 institutions, including cultural society, cancer-treating center, and home security company.

Industrial Designer  •  Parmir Water System

Jul 2013 - May 2014

Lead 5 people in the department of development, directly responsible to the owner of the company. Designed 5 new products, modified 48 products, 6 new sets of bathrooms, and developed new business models.

Educations

2015 - 2019

Savannah College Art and Design

Service Design

2008 - 2012

National Cheng Kung University

Industrial Design

Skills


  • Design Thinking
  • Design Research
  • Service Design
  • Business Model Canvas
  • holistic approach
  • Stakeholder Analysis
  • Interviewing Skills
  • Presentation & communication skills
  • service blueprint
  • Ecosystem
  • Strategy Planning

Languages


  • Chinese — Native
  • English — Professional
  • Japanese — Mid