Contact:8714105577
Email:[email protected]
Chennai, Tamil Nadu, India
Efficient and energetic Retail Manager with 7+ years of experience driving increased customer
traffic and sales by creating a friendly shopping environment. Effectively instills customers
service skills in all employees with comprehensive training and reward programs. ensuring
smooth operations and excellent customer service in fast-paced retail environments. Increases
revenue by improving ordering and training Sales Associates on marketing strategies.
October 2021 - Present
1.Maintaining and increasing sales of your company’s products
2.Reaching the targets and goals set for your area
3.Establishing, maintaining and expanding your customer base
4.Servicing the needs of your existing customers
5.Increasing business opportunities through various routes to market
6.Setting sales targets for individual reps and your team as a whole
7.Recruiting and training sales staff
8.Allocating areas to sales representatives
9.Developing sales strategies and setting targets
10.Monitoring your team’s performance and motivating them to reach targets
11.Compiling and analysing sales figures
12.Possibly dealing with some major customer accounts yourself
13.Collecting customer feedback and market research
14.Keeping up to date with products and competitors
15.Setting up new stores and making sure the V.M and the SOP are followed
December 2020 - September 2021
A. Developed new markets, establishing market & achieving the targeted goals through demonstrating abilities in enhancing business volumes.
B. Expanded product portfolio of the organization and building brand preference by executing promotional events like product exhibition & seminar events
C. Managed and monitored 6 stores and store managers in the Bangalore region by implementing effective strategies to maximize sales, revenue and collection targets.
D. Increased sales 8% each month and consistently achieved & exceeded the targets in all the months
E. In March 2021 successfully initiated the concept of selling products in commercial and residential constructions through the store to customer delivery system in collaboration with the company donzo which was used in transportation and also hired delivery boys gradually by May 2021 resulted in a 20 percent hike in the sales, where the business struggled due to covid 19 (especially the stores in hotels).
Also Helped the company in
1.Increase standards of customer service.
2.Provide training and development for staff.
3.Communicate with clients on a regular basis.
4.Ensure quality consistency across the region .
5.Maximize sales and profitability in the region.
6.Set sales targets for individual locations .
July 2020 - January 2021
June 2019 - July 2020
1.Store Manager with an affinity for helping people manage their problems, and naturally interested in co-workers' well-being. I offer my passion and commitment to be my primary contribution as an aspiring Store Manager who specializes in:
(A). Team Management
(B). Inventory Management
(C). Visual Merchandising
(D). Training, supervising and apprising staff (E). Maintenance of Statistical and financial sales reports
(E). Achieving sales targets and maintaining store-level operations .
2. Managed scheduling, ordering and inventory duties by collaborating with the General Manager and merchandisers to ensure smooth operations and consistent stock levels
3.reduced customer complaints 48%
4. Also handled two stores at a time in Gaurda mall as well as the one in The Forum Shantinikethan mall and made sure the stores come to maximum potential by motivating, correcting and encouraging the staff to bring them to work at their 100% efficiency.
5 .helped marketing team with ideas and collaborations with different companies in order to establish cross-selling and cross promotional activities , helped conduct different promotional activities for the brand in the malls and different areas.
1.Store Manager with an affinity for helping people manage their problems, and naturally
interested in co-workers' well-being. I offer my passion and commitment to be my primary
contribution as an aspiring Store Manager who specializes in:
(A). Team Management
(B). Inventory Management
(C). Visual Merchandising
(D). Training, supervising and apprising staff
(E). Maintenance of Statistical and financial sales reports
(D). Achieving sales targets and maintaining store-level operations .
2.Manage hiring, scheduling, ordering and inventory duties
Collaborate with the General Manager, vendors and merchandisers to ensure smooth operations
and consistent stock levels
Implemented Employee of the Month program to boost staff morale and encourage excellent
service; reduced customer complaints 30%
July 2018 - May 2019
Store Manager
1. Store Manager with strengths in being detail-oriented, a problem solver. A fairly competent and knowledgeable Store Manager whose value and contribution to an organization lie in her capabilities in maintenance inspections, coordinating mechanical components as well as performing
2. Manage hiring, scheduling, ordering and inventory duties
3.Collaborate with the General Manager, vendors and merchandisers to ensure smooth operations and consistent stock levels
4. Implemented Employee of the Month program to boost staff morale and encourage excellent service.
January 2016 - July 2018
Store Manager with an affinity for helping people manage their problems, and naturally interested in co-workers' well-being. I offer my passion and commitment to be my primary
contribution as an aspiring Store Manager who specializes in :
A . Team management
B . The creation and maintenance of sales I report.
July 2015 - September 2015
1.Booked large groups for weddings, seminars, conferences and other events, providing best
available Travel packages
2.Developed long-lasting relationships with outside vendors, including Bus
owners,drivers,restaurants and hotels etc so that guests could secure valuable deals on
services and meals
3.Established internal databases and record management systems to ensure accuracy and
integrity of all documentation and data
June 2014 - May 2015
Store Manager with general skills and insightful knowledge of the crucial areas of retail
management such as merchandising, recruitment, banking, and training. Being knowledgeable
person handling and operating a high-end store and is fairly well-versed in the
work, strategies, and procedures.
2020 - 2020
2019 - 2019
2015 - 2018
2012 - 2012
2010 - 2012
2005 - 2010
Contact:8714105577
Email:[email protected]
Chennai, Tamil Nadu, India
Efficient and energetic Retail Manager with 7+ years of experience driving increased customer
traffic and sales by creating a friendly shopping environment. Effectively instills customers
service skills in all employees with comprehensive training and reward programs. ensuring
smooth operations and excellent customer service in fast-paced retail environments. Increases
revenue by improving ordering and training Sales Associates on marketing strategies.
October 2021 - Present
1.Maintaining and increasing sales of your company’s products
2.Reaching the targets and goals set for your area
3.Establishing, maintaining and expanding your customer base
4.Servicing the needs of your existing customers
5.Increasing business opportunities through various routes to market
6.Setting sales targets for individual reps and your team as a whole
7.Recruiting and training sales staff
8.Allocating areas to sales representatives
9.Developing sales strategies and setting targets
10.Monitoring your team’s performance and motivating them to reach targets
11.Compiling and analysing sales figures
12.Possibly dealing with some major customer accounts yourself
13.Collecting customer feedback and market research
14.Keeping up to date with products and competitors
15.Setting up new stores and making sure the V.M and the SOP are followed
December 2020 - September 2021
A. Developed new markets, establishing market & achieving the targeted goals through demonstrating abilities in enhancing business volumes.
B. Expanded product portfolio of the organization and building brand preference by executing promotional events like product exhibition & seminar events
C. Managed and monitored 6 stores and store managers in the Bangalore region by implementing effective strategies to maximize sales, revenue and collection targets.
D. Increased sales 8% each month and consistently achieved & exceeded the targets in all the months
E. In March 2021 successfully initiated the concept of selling products in commercial and residential constructions through the store to customer delivery system in collaboration with the company donzo which was used in transportation and also hired delivery boys gradually by May 2021 resulted in a 20 percent hike in the sales, where the business struggled due to covid 19 (especially the stores in hotels).
Also Helped the company in
1.Increase standards of customer service.
2.Provide training and development for staff.
3.Communicate with clients on a regular basis.
4.Ensure quality consistency across the region .
5.Maximize sales and profitability in the region.
6.Set sales targets for individual locations .
July 2020 - January 2021
June 2019 - July 2020
1.Store Manager with an affinity for helping people manage their problems, and naturally interested in co-workers' well-being. I offer my passion and commitment to be my primary contribution as an aspiring Store Manager who specializes in:
(A). Team Management
(B). Inventory Management
(C). Visual Merchandising
(D). Training, supervising and apprising staff (E). Maintenance of Statistical and financial sales reports
(E). Achieving sales targets and maintaining store-level operations .
2. Managed scheduling, ordering and inventory duties by collaborating with the General Manager and merchandisers to ensure smooth operations and consistent stock levels
3.reduced customer complaints 48%
4. Also handled two stores at a time in Gaurda mall as well as the one in The Forum Shantinikethan mall and made sure the stores come to maximum potential by motivating, correcting and encouraging the staff to bring them to work at their 100% efficiency.
5 .helped marketing team with ideas and collaborations with different companies in order to establish cross-selling and cross promotional activities , helped conduct different promotional activities for the brand in the malls and different areas.
1.Store Manager with an affinity for helping people manage their problems, and naturally
interested in co-workers' well-being. I offer my passion and commitment to be my primary
contribution as an aspiring Store Manager who specializes in:
(A). Team Management
(B). Inventory Management
(C). Visual Merchandising
(D). Training, supervising and apprising staff
(E). Maintenance of Statistical and financial sales reports
(D). Achieving sales targets and maintaining store-level operations .
2.Manage hiring, scheduling, ordering and inventory duties
Collaborate with the General Manager, vendors and merchandisers to ensure smooth operations
and consistent stock levels
Implemented Employee of the Month program to boost staff morale and encourage excellent
service; reduced customer complaints 30%
July 2018 - May 2019
Store Manager
1. Store Manager with strengths in being detail-oriented, a problem solver. A fairly competent and knowledgeable Store Manager whose value and contribution to an organization lie in her capabilities in maintenance inspections, coordinating mechanical components as well as performing
2. Manage hiring, scheduling, ordering and inventory duties
3.Collaborate with the General Manager, vendors and merchandisers to ensure smooth operations and consistent stock levels
4. Implemented Employee of the Month program to boost staff morale and encourage excellent service.
January 2016 - July 2018
Store Manager with an affinity for helping people manage their problems, and naturally interested in co-workers' well-being. I offer my passion and commitment to be my primary
contribution as an aspiring Store Manager who specializes in :
A . Team management
B . The creation and maintenance of sales I report.
July 2015 - September 2015
1.Booked large groups for weddings, seminars, conferences and other events, providing best
available Travel packages
2.Developed long-lasting relationships with outside vendors, including Bus
owners,drivers,restaurants and hotels etc so that guests could secure valuable deals on
services and meals
3.Established internal databases and record management systems to ensure accuracy and
integrity of all documentation and data
June 2014 - May 2015
Store Manager with general skills and insightful knowledge of the crucial areas of retail
management such as merchandising, recruitment, banking, and training. Being knowledgeable
person handling and operating a high-end store and is fairly well-versed in the
work, strategies, and procedures.
2020 - 2020
2019 - 2019
2015 - 2018
2012 - 2012
2010 - 2012
2005 - 2010