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4-6 years
6-10 years
10-15 years
More than 15 years
Avatar of Douglas Yin.
Avatar of Douglas Yin.
Past
Head of Business Operations @51Talk
2022 ~ 2024
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
. Start a business MUMUYA Collection Co., Ltd MayOct 2022 Taipei, Taiwan MUMUYA Collection is an eCommerce platform which is selling toiletries and perfume. Maintained focus on customer satisfaction and brand diversity, enhancing the shopping experience for buyers across multiple sectors Managed an eCommerce platform specializing in the sale of toiletries and perfume, offering a diverse range of brands. Oversaw multi-brand retail operations, facilitating customer access to various options, enabling comparison of prices, features, and specific requirements. Director of Global Business Strategy 17LIVE Inc. JunSept 2020 Hong Kong Reason of leaving: Due to the
Management
Planning
Customer Relationship
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
City University of Hong Kong
Marketing
Avatar of Maqbool Hussain Qureshi.
Avatar of Maqbool Hussain Qureshi.
Finance Manager @Pak Wifi Pvt Limited
2019 ~ Present
Account Manager
Within one month
Manager Finance & Accounts Pak Wifi Private Limited Islamabad-Pakistan ( JanuaryMarchMonitor Day-to-Day Financial Matters & Operations. Maintain Payroll, Invoicing & Other Transactions. Prepare Monthly, Quarterly & Yearly Financial Reports. Manage Company's Financials, Monitoring & Reporting System. Maintain Accounting Ledgers & Preparation of the Balance Sheet. Preparation of Imcome & Sales Tax Documents & Filling. Prepared Documentation for Annual External Audits. Manager Finance & Accounts AKSAA5 (Salt'n Pepper Restaurant) Islamabad-Pakistan ( JulyJuneReporting to the Executive Director. Posting of General Entries on GL System. Handling office Petty Cash for Daily Transaction. Handling Purchase & Sales Accounting. Handling
computerized accounting
Inventory Management System
Point of Sale (POS) Systems
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Bahauddin Zakariya University
Law
Avatar of 李佳謙.
Avatar of 李佳謙.
Past
Marketing Manager @幫你優股份有限公司 BoniO Inc. / 閱讀優有限公司 TaaO Company Limited
2021 ~ Present
Marketing Manager
Within one month
有效透過數位渠道操作,提升 toC 端營運各項指標。實踐數據分析並透過數據引導策略調整。 工作內容: - 品牌上市策略與產品銷售策略規劃 - 產品數位渠道策略與銷售策劃 - 預算分配及數位渠道管理 - 產品數位行銷策略規劃 - 社群經營與部落格內容
WordPress
Google Analytics
Project Management
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
淡江大學
英文學系
Avatar of Eliot Chen.
Avatar of Eliot Chen.
Past
Customer Service Manager @Asus 華碩電腦股份有限公司
2022 ~ 2023
Software Project / Product Management
Within one month
led to a 10% decrease in customer complaint cases. Churn Rate Optimnization ◆ Breakdown tthw user journey (UJM) and account lifecycle, optimizing expiry notification EDM11 through A/B testing. ◆ By studying data on usage dimensions and renewal performance, segmenting customers, planning exclusive consultant-led conversions/sales. ◆ Researching competitors, integrating customer insights and log trends, optimizing conversion rates from purchase page to checkout. - Reduced overall churn by 1.53% - Increased conversion rate from purchase page to checkout by 10%. Up-selling and Product Experience Optimization ◆ Decomposition of UJM and data
Product Management
Data Driven Decision Making
Critical Thinking and Problem Solving
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Chihlee Institute of Technology
International Business/Trade/Commerce
Avatar of the user.
Avatar of the user.
Chief Technology Officer @Alienkingdom
2020 ~ Present
後端,全端,技術經理
Within one month
C
C++
C#
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
National Cheng Kung University
Computer Graphics
Avatar of Yu Chu, Shen.
Avatar of Yu Chu, Shen.
Past
營業資深主任 @忠泰集團商場事業
2024 ~ Present
專案管理、採購/商品管理、事業開發、文案撰寫
Within one month
Yu Chu, Shen 10+ years experience in retail, complex operations and franchising. Strong operations management, product management, data analysis, and cross-sector cooperation skills. Organised and motivated with high efficiency, autonomy and focus, and keen insight into the needs and perspectives of others. Be able to identify problems effectively and systematically propose solutions. Taipei City, Taiwan WORK EXPERIENCE Assistant Manager (TSUTAYA) Ruentex Engineering & Construction Co., Ltd. • OctAug 2022 Design Thinking · Operations Management · Product Management · Cross-Cultural Communication Skills · Data Analysis · Copywriting · New Store Openings · Leadership · Teamwork - Annual sales meet 5%~10% of the
營運管理
採購作業
銷售管理
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Goldsmiths, University of London
Creative and Cultural Entrepreneurship (創意與文化創業)
Avatar of the user.
Avatar of the user.
Senior Specialist Product Operation @Alibaba.com
2023 ~ Present
特別助理/國外業務/儲備幹部
Within one month
Microsoft Office
Word
Excel
Employed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
National Chin-Yi University of Technology
Business Administration and Management, General
Avatar of 李依玲.
Avatar of 李依玲.
Program Manager/Executive Assistant @MAYOHR 鼎恒數位科技
2023 ~ Present
HR
Within one month
...等。 Project Manager 頂準創新行銷顧問公司Taipei, Taiwan 網路工商服務產業B2B業務開發、廣告行銷顧問服務、客戶服務、B2C客訴處理 SEO業務開發、客戶服務 人員培訓 學歷 東海大學 Landscape Architecture AprJan 2012 技能 People Operations 組織文化與員工投入度 員工關係與體驗 員工培訓 招募 Company Operations
Communication
Project Management
Project Planning
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
東海大學
Landscape Architecture
Avatar of the user.
Avatar of the user.
Customer Operation Specialist @AlfredCamera 阿福管家
2021 ~ 2023
UI/UX Designer / Product Designer
Within one month
Customer Relationship Management (CRM)
Marketing Communications
Multicultural Team Management
Employed
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of 陳思瑾.
Avatar of 陳思瑾.
Frontend Engineer @Shopline 商線科技有限公司
2021 ~ Present
前端工程師
Within one month
jest. As the planner to refactor the member center and order page from Angular.js to React.js. Frontend Engineer • KKday 2019//09 At KKday, I participated in the development of Rezio, a system designed to empower suppliers to manage itinerary products, connect with sales channels, handle order inventory, and oversee website self-operations. The team size for each feature development typically ranged from 2 to 6 engineers. Unit tests were written using Jest. I was responsible for approximately five projects, encompassing both the back-end and its corresponding front-end
JavaScript
HTML/CSS
SASS
Full-time / Remote Only
4-6 years
國立成功大學
資訊工程學系

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
Cluster Manager
The White Teak Company
2021 ~ Present
Chennai, Tamil Nadu, India
Professional Background
Current status
Job Search Progress
Professions
Sales Advisor, Sales Specialist, Account Manager
Fields of Employment
Tourism, Interior Design, Fashion
Work experience
6-10 years
Management
I've had experience in managing 15+ people
Skills
Sales Reporting (Tableau)
Inventory Management
Word
PowerPoint
excel
Statistical analysis of profit and loss
Distributed Team Management
Revenue Management
Analysis Of Customer Buy Cycles
Active Listening Skills
Competitor Analysis
Graphic Designing
Languages
English
Professional
Malayalam
Fluent
Tamil
Fluent
Hindi
Fluent
Telugu
Beginner
Kannada
Beginner
Job search preferences
Positions
Store Manager
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Yes, I'm currently a full-time freelancer
Educations
School
Future learn.com
Major
Excellence in nutrition and analysis
Print

Lakshmy Santhosh Menon

Contact:8714105577
Email:[email protected]

Cluster Manager

  Chennai, Tamil Nadu, India

Efficient and energetic Retail Manager with 7+ years of experience driving increased customer
traffic and sales by creating a friendly shopping environment. Effectively instills customers
service skills in all employees with comprehensive training and reward programs. ensuring
smooth operations and excellent customer service in fast-paced retail environments. Increases
revenue by improving ordering and training Sales Associates on marketing strategies.

 

Work Experience

October 2021  - Present

Store and Design Manager  The White Teak Company

1.Maintaining and increasing sales of your company’s products
2.Reaching the targets and goals set for your area
3.Establishing, maintaining and expanding your customer base
4.Servicing the needs of your existing customers
5.Increasing business opportunities through various routes to market
6.Setting sales targets for individual reps and your team as a whole
7.Recruiting and training sales staff
8.Allocating areas to sales representatives
9.Developing sales strategies and setting targets
10.Monitoring your team’s performance and motivating them to reach targets
11.Compiling and analysing sales figures
12.Possibly dealing with some major customer accounts yourself
13.Collecting customer feedback and market research
14.Keeping up to date with products and competitors
15.Setting up new stores and making sure the V.M and the SOP are followed

December 2020 - September 2021

Area Sales Manager  Cocokart

A. Developed new markets, establishing market & achieving the targeted goals through demonstrating abilities in enhancing business volumes.

 B. Expanded product portfolio of the organization and building brand preference by executing promotional events like product exhibition & seminar events

 C. Managed and monitored 6 stores and store managers in the Bangalore region by implementing effective strategies to maximize sales, revenue and collection targets. 

D. Increased sales 8% each month and consistently achieved & exceeded the targets in all the months

 E. In March 2021 successfully initiated the concept of selling products in commercial and residential constructions through the store to customer delivery system in collaboration with the company donzo which was used in transportation and also hired delivery boys gradually  by May 2021 resulted in a 20 percent hike in the sales, where the business struggled due to covid 19 (especially the stores in hotels). 

Also Helped the company in
1.Increase standards of customer service.
2.Provide training and development for staff.
3.Communicate with clients on a regular basis.
4.Ensure quality consistency across the region .
5.Maximize sales and profitability in the region.
6.Set sales targets for individual locations .

July 2020 - January 2021 
















June 2019 - July 2020 

Senior Store Manager  Daniel Wellington
 

1.Store Manager with an affinity for helping people manage their problems, and naturally interested in co-workers' well-being. I offer my passion and commitment to be my primary contribution as an aspiring Store Manager who specializes in:

 (A). Team Management

 (B). Inventory Management

 (C). Visual Merchandising 

(D). Training, supervising and apprising staff (E). Maintenance of Statistical and financial sales reports 

(E). Achieving sales targets and maintaining store-level operations .

2. Managed scheduling, ordering and inventory duties by collaborating with the General Manager and merchandisers to ensure smooth operations and consistent stock levels 

3.reduced customer complaints 48% 

4. Also handled two stores at a time in Gaurda mall as well as the one in The Forum Shantinikethan mall and made sure the stores come to maximum potential by motivating, correcting and encouraging the staff to bring them to work at their 100% efficiency.

5 .helped marketing team with ideas and collaborations with different companies in order to establish cross-selling and cross promotional activities , helped conduct different promotional activities for the brand in the malls and different areas. 

Senior Store Manager  Label Ritu Kumar

1.Store Manager with an affinity for helping people manage their problems, and naturally
interested in co-workers' well-being. I offer my passion and commitment to be my primary
contribution as an aspiring Store Manager who specializes in:
(A). Team Management
(B). Inventory Management
(C). Visual Merchandising
(D). Training, supervising and apprising staff
(E). Maintenance of Statistical and financial sales reports
(D). Achieving sales targets and maintaining store-level operations .

2.Manage hiring, scheduling, ordering and inventory duties
Collaborate with the General Manager, vendors and merchandisers to ensure smooth operations
and consistent stock levels
Implemented Employee of the Month program to boost staff morale and encourage excellent
service; reduced customer complaints 30%

July 2018 - May 2019

Store Manager  Sunglass hut

Store Manager
1. Store Manager with strengths in being detail-oriented, a problem solver. A fairly competent and knowledgeable Store Manager whose value and contribution to an organization lie in her capabilities in maintenance inspections, coordinating mechanical components as well as performing
2. Manage hiring, scheduling, ordering and inventory duties
3.Collaborate with the General Manager, vendors and merchandisers to ensure smooth operations and consistent stock levels
4. Implemented Employee of the Month program to boost staff morale and encourage excellent service.

January 2016 - July 2018

Assistant Store Manager  Lenskart.com

Store Manager with an affinity for helping people manage their problems, and naturally interested in co-workers' well-being. I offer my passion and commitment to be my primary
contribution as an aspiring Store Manager who specializes in :
A . Team management
B . The creation and maintenance of sales I report.

July 2015 - September 2015

Internship  Tragly

1.Booked large groups for weddings, seminars, conferences and other events, providing best
available Travel packages
2.Developed long-lasting relationships with outside vendors, including Bus
owners,drivers,restaurants and hotels etc so that guests could secure valuable deals on
services and meals
3.Established internal databases and record management systems to ensure accuracy and
integrity of all documentation and data

June 2014 - May 2015

Store manager plus cashier  Paapoos Opticals

Store Manager with general skills and insightful knowledge of the crucial areas of retail
management such as merchandising, recruitment, banking, and training. Being knowledgeable
person handling and operating a high-end store and is fairly well-versed in the
work, strategies, and procedures.

Education

2020 - 2020

Future learn.com

Excellence in nutrition and analysis

2019 - 2019

University of Southampton and IACCM {Future Learn.com}

Contact management & building relationships

2015 - 2018

Mangalore university

Marketing & Finance

2012 - 2012

Kerala government oriented program

Graphic Designing

2010 - 2012

Central board of secondary education

commerce

2005 - 2010

Holy grace academy mala

All subjects

Skills


  • Sales Reporting 
  • Inventory Management
  • Word
  • PowerPoint
  • Excel
  • Statistical analysis of profit and loss
  • Distributed Team Management
  • Revenue Management
  • Analysis Of Customer Buy Cycles
  • Active Listening Skills
  • Competitor Analysis
  • Graphic Designing

Languages


  • English — Professional
  • Malayalam — Fluent
  • Tamil — Fluent
  • Hindi — Fluent
  • Telugu — Beginner
  • Kannada — Beginner
Resume
Profile

Lakshmy Santhosh Menon

Contact:8714105577
Email:[email protected]

Cluster Manager

  Chennai, Tamil Nadu, India

Efficient and energetic Retail Manager with 7+ years of experience driving increased customer
traffic and sales by creating a friendly shopping environment. Effectively instills customers
service skills in all employees with comprehensive training and reward programs. ensuring
smooth operations and excellent customer service in fast-paced retail environments. Increases
revenue by improving ordering and training Sales Associates on marketing strategies.

 

Work Experience

October 2021  - Present

Store and Design Manager  The White Teak Company

1.Maintaining and increasing sales of your company’s products
2.Reaching the targets and goals set for your area
3.Establishing, maintaining and expanding your customer base
4.Servicing the needs of your existing customers
5.Increasing business opportunities through various routes to market
6.Setting sales targets for individual reps and your team as a whole
7.Recruiting and training sales staff
8.Allocating areas to sales representatives
9.Developing sales strategies and setting targets
10.Monitoring your team’s performance and motivating them to reach targets
11.Compiling and analysing sales figures
12.Possibly dealing with some major customer accounts yourself
13.Collecting customer feedback and market research
14.Keeping up to date with products and competitors
15.Setting up new stores and making sure the V.M and the SOP are followed

December 2020 - September 2021

Area Sales Manager  Cocokart

A. Developed new markets, establishing market & achieving the targeted goals through demonstrating abilities in enhancing business volumes.

 B. Expanded product portfolio of the organization and building brand preference by executing promotional events like product exhibition & seminar events

 C. Managed and monitored 6 stores and store managers in the Bangalore region by implementing effective strategies to maximize sales, revenue and collection targets. 

D. Increased sales 8% each month and consistently achieved & exceeded the targets in all the months

 E. In March 2021 successfully initiated the concept of selling products in commercial and residential constructions through the store to customer delivery system in collaboration with the company donzo which was used in transportation and also hired delivery boys gradually  by May 2021 resulted in a 20 percent hike in the sales, where the business struggled due to covid 19 (especially the stores in hotels). 

Also Helped the company in
1.Increase standards of customer service.
2.Provide training and development for staff.
3.Communicate with clients on a regular basis.
4.Ensure quality consistency across the region .
5.Maximize sales and profitability in the region.
6.Set sales targets for individual locations .

July 2020 - January 2021 
















June 2019 - July 2020 

Senior Store Manager  Daniel Wellington
 

1.Store Manager with an affinity for helping people manage their problems, and naturally interested in co-workers' well-being. I offer my passion and commitment to be my primary contribution as an aspiring Store Manager who specializes in:

 (A). Team Management

 (B). Inventory Management

 (C). Visual Merchandising 

(D). Training, supervising and apprising staff (E). Maintenance of Statistical and financial sales reports 

(E). Achieving sales targets and maintaining store-level operations .

2. Managed scheduling, ordering and inventory duties by collaborating with the General Manager and merchandisers to ensure smooth operations and consistent stock levels 

3.reduced customer complaints 48% 

4. Also handled two stores at a time in Gaurda mall as well as the one in The Forum Shantinikethan mall and made sure the stores come to maximum potential by motivating, correcting and encouraging the staff to bring them to work at their 100% efficiency.

5 .helped marketing team with ideas and collaborations with different companies in order to establish cross-selling and cross promotional activities , helped conduct different promotional activities for the brand in the malls and different areas. 

Senior Store Manager  Label Ritu Kumar

1.Store Manager with an affinity for helping people manage their problems, and naturally
interested in co-workers' well-being. I offer my passion and commitment to be my primary
contribution as an aspiring Store Manager who specializes in:
(A). Team Management
(B). Inventory Management
(C). Visual Merchandising
(D). Training, supervising and apprising staff
(E). Maintenance of Statistical and financial sales reports
(D). Achieving sales targets and maintaining store-level operations .

2.Manage hiring, scheduling, ordering and inventory duties
Collaborate with the General Manager, vendors and merchandisers to ensure smooth operations
and consistent stock levels
Implemented Employee of the Month program to boost staff morale and encourage excellent
service; reduced customer complaints 30%

July 2018 - May 2019

Store Manager  Sunglass hut

Store Manager
1. Store Manager with strengths in being detail-oriented, a problem solver. A fairly competent and knowledgeable Store Manager whose value and contribution to an organization lie in her capabilities in maintenance inspections, coordinating mechanical components as well as performing
2. Manage hiring, scheduling, ordering and inventory duties
3.Collaborate with the General Manager, vendors and merchandisers to ensure smooth operations and consistent stock levels
4. Implemented Employee of the Month program to boost staff morale and encourage excellent service.

January 2016 - July 2018

Assistant Store Manager  Lenskart.com

Store Manager with an affinity for helping people manage their problems, and naturally interested in co-workers' well-being. I offer my passion and commitment to be my primary
contribution as an aspiring Store Manager who specializes in :
A . Team management
B . The creation and maintenance of sales I report.

July 2015 - September 2015

Internship  Tragly

1.Booked large groups for weddings, seminars, conferences and other events, providing best
available Travel packages
2.Developed long-lasting relationships with outside vendors, including Bus
owners,drivers,restaurants and hotels etc so that guests could secure valuable deals on
services and meals
3.Established internal databases and record management systems to ensure accuracy and
integrity of all documentation and data

June 2014 - May 2015

Store manager plus cashier  Paapoos Opticals

Store Manager with general skills and insightful knowledge of the crucial areas of retail
management such as merchandising, recruitment, banking, and training. Being knowledgeable
person handling and operating a high-end store and is fairly well-versed in the
work, strategies, and procedures.

Education

2020 - 2020

Future learn.com

Excellence in nutrition and analysis

2019 - 2019

University of Southampton and IACCM {Future Learn.com}

Contact management & building relationships

2015 - 2018

Mangalore university

Marketing & Finance

2012 - 2012

Kerala government oriented program

Graphic Designing

2010 - 2012

Central board of secondary education

commerce

2005 - 2010

Holy grace academy mala

All subjects

Skills


  • Sales Reporting 
  • Inventory Management
  • Word
  • PowerPoint
  • Excel
  • Statistical analysis of profit and loss
  • Distributed Team Management
  • Revenue Management
  • Analysis Of Customer Buy Cycles
  • Active Listening Skills
  • Competitor Analysis
  • Graphic Designing

Languages


  • English — Professional
  • Malayalam — Fluent
  • Tamil — Fluent
  • Hindi — Fluent
  • Telugu — Beginner
  • Kannada — Beginner