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On
4〜6年
6〜10年
10〜15年
15年以上
Past
Senior Customer Support Representative @PT Equdero Layanan Indonesia2022 ~ 2024
・
Customer Support Lead
1ヶ月以内
versed in organizational rules and regulations. Collaborating seamlessly with diverse departments, I contribute to the streamlined execution of day-to-day operations, thereby elevating the overall quality of service provided to clients. Acting as a skilled mediator in disputes, I leverage my expertise to sustain client loyalty and satisfaction. My career is a testament to my unwavering commitment to excellence, and I am poised to bring this dedication, along with my proven track record, to contribute effectively to any team or organization. Daerah Khusus Ibukota Jakarta, [email protected] Work Experience Senior Customer Support
無職
・
面接の用意ができています
フルタイム / リモートワークに興味あり
4〜6年
University of Brawijaya
・
Computer Science
Past
Cashier @Target2009 ~ 2009
・
paraeducator
1ヶ月以内
to plan community events and services. Education University or School Yuba college Marysvile ca, Sociol Work/Science • Fallbreak)-Fall 2018 High School Yuba city Alternative School / Received diploma Skills Work experience as a Retail Cashier and role in sales Basic PC knowledge/Education programs/word excell Familiarity with electronic equipment, like cash register and POS Strong communication and time management skills Customer satisfaction lessons Exceptional verbal and written communication skills Great interpersonal and social skills Strong presentation and reporting skills Excellent in handling and managing children and working with staff and parents Languages English - Professional
無職
・
面接の用意ができています
フルタイム / リモートワークに興味なし
4〜6年
Past
Product Designer @Freelance2023 ~ 現在
・
UI/UX Designer / Product Designer
1ヶ月以内
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
無職
・
面接の用意ができています
フルタイム / リモートワークに興味あり
6〜10年
Brigham Young University - Hawaii
・
Communications, Digital Humanities , International Cultural Studies 
Product Developer @Sararose International Inc2020 ~ 現在
・
Product/Project Manager
1ヶ月以内
Product: hat, handbag, belt, garment, home decor, water bottle...etc Key customer: Forever 21 | MAO Mapping over 20 customers from worldwide with suitable vendor for customized product. Cooperated with design team to adjust the design, with purchasing team for finding qualified vendor and with QA team for shipping out good quality product. did fashion trend research for each season to make sure all of recommended product is on trend. Negotiated price with vendor to reach customer's request. Managed customer accounts to secure customer satisfaction and repeat business. Identified ...
就職中
・
面接の用意ができています
フルタイム / リモートワークに興味あり
4〜6年
華梵大學
・
外國語文學系
1ヶ月以内
export documents 6. Make a plan to import goods in one year ( RIBMake a monthly realization report and submit it to INSW. 8. Submit import approval letter ( PI ) at INSW. 9. Provide consultations to customers regarding customs issues. 10. Maintain good relationships with customers. 11. Usually travels within or outside the city to build good relationships with customers. 12. Make monthly reports related to imports. 13. Ensure all procedures run smoothly and follow company SOPs for customer satisfaction. 14. Booking ships for export and communicating
就職中
・
面接の用意ができています
フルタイム / リモートワークに興味あり
4〜6年
Past
Head of Business Operations @51Talk2022 ~ 2024
・
Business Development, Product Manager, Project Management, Business Operations, Process Design
1ヶ月以内
無職
・
面接の用意ができています
フルタイム / リモートワークに興味あり
6〜10年
City University of Hong Kong
・
MarketingSustaining/NPI Engineering Program Manager @Foxconn Industrial Internet2022 ~ 現在
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Product Manager/ Program Manager
1ヶ月以内
就職中
・
面接の用意ができています
フルタイム / リモートワークに興味あり
10〜15年
Tsinghua University (北京)清華大學
・
International Master of Business Administration (IMBA)Service Manager @Geekplus International Co. Ltd2020 ~ 現在
・
COO or Head of Operations or Head of Sales/Business Development
1ヶ月以内
就職中
・
面接の用意ができています
フルタイム / リモートワークに興味あり
10〜15年
Hong Kong Polytechnic University
・
Bsc Hon Hotel Management
Procurement/Sales Engineer @Roresin Corp2017 ~ 現在
・
Procurement/Sales Engineer
1ヶ月以内
product development in the Asia-Pacific region. Established 2 new suppliers to fulfill the R&D and procurement team's needs for introducing new items within a span of 6 months. Negotiation - Conducted analysis of 40+ customer complaints to identify root causes and formulated resolution, successfully increasing customer satisfaction and loyalty by 15-20%. Resolved quality disputes by negotiating an exceptional refund agreement with the supplier, thereby safeguarding and reinforcing our important client relationship. Problem - solving - Converted customized contracts to replace standardized contracts to resolve disputes between the customer - BenQ Material and the international supplier
就職中
・
面接の用意ができています
フルタイム / リモートワークに興味あり
4〜6年
銘傳大學 Ming Chuan University
・
Business Administration
Past
Senior Marketing Specialist @ASUS Cloud Corporation2017 ~ 2023
・
行銷企劃專員
1ヶ月以内
to 25%; click-through rate from 0.5% to 1%). Senior Customer Support Specialist ASUS Cloud Corporation MarMar 2017 Managed a team of three customer support specialists, guiding them in resolving customer issues and complaints. Employed effective and strategic communication to understand customer needs, resulting in 74% customer satisfaction rating inMonitored and analyzed user feedback on Google Play, Apple Store, and ASUS Cloud's official forum daily. Presented detailed analysis in weekly meetings with senior management, product, and marketing departments to enhance the user-friendliness of company products and services. Provided mentorship to new customer
無職
・
面接の用意ができています
フルタイム / リモートワークに興味あり
4〜6年
National Kaohsiung First University of Science and Technology
・
Applied English最も簡単で効果的な採用プラン
80万枚以上の履歴書を検索して、率先して求人応募者と連絡をとって採用効率を高めましょう。何百もの企業に選ばれています。
- 検索結果をすべて閲覧
- 新しい会話を無制限に始められます
- 有料企業にのみ履歴書を公開
- ユーザーのメールアドレスと電話番号を確認
検索のコツ
1
Search a precise keyword combination
senior backend php
2
Use quotes to search for an exact phrase
"business development"
3
Use the minus sign to eliminate results containing certain words
UI designer -UX
Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
現在の状況
求人検索の進捗
Professions
Other
Fields of Employment
電子・電気通信
職務経験
2〜4年の職務経験（1〜2年関連）
Management
I've had experience in managing 1-5 people
スキル
言語
English
・
ビジネスレベル
Job search preferences
希望のポジション
求人タイプ
フルタイム
希望の勤務地
リモートワーク
リモートワークのみ
Freelance
はい、私はアマチュアのフリーランスです。
学歴
学校
Pawhuska High School
専攻
Basic studies
Lindsay Crowder
Career Objective
Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals.
Barnsdall, OK 74002, USA
Work Experience
September 2022 - April 2023
Provisioning Support Analyst
Diversified Systems Resources
- Maintained an organized work environment by filing documents properly and archiving old records as needed.
- Maintained detailed records of customer interactions and troubleshooting steps taken.
- Utilized strong communication skills to explain complex technical concepts in a clear and concise manner.
- Provided technical assistance and support to customers via telephone, email, and remote access tools.
- Documented all actions taken while resolving customer inquiries in accordance with company policies.
- Collaborated with other departments within the organization to ensure customers receive accurate information regarding their inquiries.
March 2019 - Present
Owner/Operator
Self Employed
- Managed the daily operations related to customer service, inventory management, and marketing.
- Defined strategic plans and kept business on track to meet objectives.
- Monitored industry trends to identify opportunities for improvement.
- Analyzed financial data to ensure optimal profitability for the company.
April 2021 - May 2022
Habilitation Training Specialist
Bios Corporation
- Demonstrated excellent communication skills when interacting with clients and their families.
- Familiarized myself with each individual clients needs in order to provide personalized assistance.
- Assisted clients with bathing and grooming to encourage personal hygiene.
- Developed a trusting relationship with clients while respecting their privacy and dignity.
- Maintained accurate records of clients care services provided.
- Utilized problem solving techniques when dealing with difficult behaviors from clients.
- Administered medications according to physician instructions.
Education
2006 - 2010
Pawhuska High School
Basic studies
Skills
Budgeting and cost control Financial Planning Retail Operations Customer Service Data Management Sales Oversight Business Marketing Team Training and Development Documentation
Languages
English — Professional
Lindsay Crowder
Career Objective
Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals.
Barnsdall, OK 74002, USA
Work Experience
September 2022 - April 2023
Provisioning Support Analyst
Diversified Systems Resources
- Maintained an organized work environment by filing documents properly and archiving old records as needed.
- Maintained detailed records of customer interactions and troubleshooting steps taken.
- Utilized strong communication skills to explain complex technical concepts in a clear and concise manner.
- Provided technical assistance and support to customers via telephone, email, and remote access tools.
- Documented all actions taken while resolving customer inquiries in accordance with company policies.
- Collaborated with other departments within the organization to ensure customers receive accurate information regarding their inquiries.
March 2019 - Present
Owner/Operator
Self Employed
- Managed the daily operations related to customer service, inventory management, and marketing.
- Defined strategic plans and kept business on track to meet objectives.
- Monitored industry trends to identify opportunities for improvement.
- Analyzed financial data to ensure optimal profitability for the company.
April 2021 - May 2022
Habilitation Training Specialist
Bios Corporation
- Demonstrated excellent communication skills when interacting with clients and their families.
- Familiarized myself with each individual clients needs in order to provide personalized assistance.
- Assisted clients with bathing and grooming to encourage personal hygiene.
- Developed a trusting relationship with clients while respecting their privacy and dignity.
- Maintained accurate records of clients care services provided.
- Utilized problem solving techniques when dealing with difficult behaviors from clients.
- Administered medications according to physician instructions.
Education
2006 - 2010
Pawhuska High School
Basic studies
Skills
Budgeting and cost control Financial Planning Retail Operations Customer Service Data Management Sales Oversight Business Marketing Team Training and Development Documentation
Languages
English — Professional