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4-6 years
6-10 years
10-15 years
More than 15 years
Analyst, Back office Processing, COGS-Global Service @Deel2023 ~ Present
・
Human Resources
Within one year
updates for regulations relating to payroll and time tracking Create custom reports and analyze large amounts of information to support mandatory reporting, day-to-day, and ad hoc business needs. Solve any client problems that may arise during the onboarding stage and collaborate closely with internal teams such as Sales, Support, Operations, Product, and Engineering to deliver outstanding customer experience. To continuously improve the onboarding process Risk, support and Onboarding Specialist Zepz NovemberMay 2023 Remote Overall Purpose: Support the business to mitigate litigation risks via user protection services Additional role to the Customer Care Representative duties. Provide
Employed
Full-time / Interested in working remotely
4-6 years
University of Nairobi
・
Human Resources Management/Personnel Administration, General
Founder VP @Outperforms
Consultant or Account Executive
More than one year
highest on team) $3mm ARR revenue due to strong communication and customer retention Ranked #1 or #2 sales & marketing performer from 2006 toteam of 25 to 35 sales reps) Recipient of President’s Club Award (Designated for top sales in company) for 2010, 2011, 2012 Helped increase team sales by 60% (+$10mm) by outperforming sales quotas & increasing team quotas Additional Aggregate Experience 9 years Real Estate Investor, Business Owner 6 years Startup Founder , Digital Marketing E-commerce, Leadership 5 years Supervisor, Operations, B2B & Inside Sales, Startup & SME Sales, Finance & Banking 4 years Facilitator, Teaching Assistant, Volunteer for
Full-time / Interested in working remotely
More than 15 years
Sinclair
・
Business
Past
Head of Business Operations @51Talk2022 ~ 2024
・
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
City University of Hong Kong
・
Marketing
Past
Marketing Manager @幫你優股份有限公司 BoniO Inc. / 閱讀優有限公司 TaaO Company Limited2021 ~ Present
・
Marketing Manager
Within one month
有效透過數位渠道操作，提升 toC 端營運各項指標。實踐數據分析並透過數據引導策略調整。 工作內容： - 品牌上市策略與產品銷售策略規劃 - 產品數位渠道策略與銷售策劃 - 預算分配及數位渠道管理 - 產品數位行銷策略規劃 - 社群經營與部落格內容
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
淡江大學
・
英文學系Past
Leader of APAC @FurniturePros Logistics Solutions Inc.2022 ~ 2023
・
VP of Operations
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
逢甲大學 Feng Chia University
・
科技管理研究所Past
Chief Technology Officer @Alienkingdom2020 ~ Present
・
後端，全端，技術經理
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
National Cheng Kung University
・
Computer Graphics
Cross Dept. Team (Brand, Design, UI/UX) @十二點原生概念有限公司2022 ~ Present
・
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
DecemberApril 2024 Event Builder, Corporate Identity, 2D/3D/UI/UX/AR/AI Design, Environmental Graphics & Signage, Brand Presence & Printed Graphics, Packaging Design , Brand Development, mapping and planning. Co-founder & Chief Design-Brand Officer 榮恩國際有限公司 • SeptemberAugust 2020 Business operations, brand ,marketing + design management. E commerce and apps project manager in online fashion retail industry. (SME business with 40 peoples) Project manager UNITED HARVEST TAIWAN • SeptemberAugust 2014 Managing monthly magazine design named “IDOLA” and sales manager in fashion retail industry focusing into Indonesian market in Taiwan
Employed
・
Open to opportunities
Full-time / Interested in working remotely
More than 15 years
國立臺北科技大學(National Taipei University of Technology, Taipei Tech)
・
Operational & marketing
Past
Customer Service Manager @Asus 華碩電腦股份有限公司2022 ~ 2023
・
Software Project / Product Management
Within one month
led to a 10% decrease in customer complaint cases. Churn Rate Optimnization ◆ Breakdown tthw user journey (UJM) and account lifecycle, optimizing expiry notification EDM11 through A/B testing. ◆ By studying data on usage dimensions and renewal performance, segmenting customers, planning exclusive consultant-led conversions/sales. ◆ Researching competitors, integrating customer insights and log trends, optimizing conversion rates from purchase page to checkout. - Reduced overall churn by 1.53% - Increased conversion rate from purchase page to checkout by 10%. Up-selling and Product Experience Optimization ◆ Decomposition of UJM and data
Unemployed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Chihlee Institute of Technology
・
International Business/Trade/Commerce
Senior Specialist Product Operation @Alibaba.com2023 ~ Present
・
特別助理/國外業務/儲備幹部
Within one month
Grace Lin Ying-Cih Lin 9+ years experience in cross border e-commerce (Subtotal) 6+ years experience in cross border e-commerce (B2C) 3+ years experience in cross border e-commerce (B2B) Highlights Service-Minded Accurate Efficient Multi-tasker Supporting Microsoft Office Applications (Excel, word, power point etc.) Team work and good communication with coworkers Experience Alibaba.com - Senior Product Operation Specialist 20th Mar. - Now Taipei, Taiwan 1. To develop and to do well in production operations. 2. To serve and make sure members in good development. 3. According
Employed
・
Open to opportunities
Full-time / Interested in working remotely
10-15 years
National Chin-Yi University of Technology
・
Business Administration and Management, General
Frontend Engineer @Shopline 商線科技有限公司2021 ~ Present
・
前端工程師
Within one month
jest. As the planner to refactor the member center and order page from Angular.js to React.js. Frontend Engineer • KKday 2019//09 At KKday, I participated in the development of Rezio, a system designed to empower suppliers to manage itinerary products, connect with sales channels, handle order inventory, and oversee website self-operations. The team size for each feature development typically ranged from 2 to 6 engineers. Unit tests were written using Jest. I was responsible for approximately five projects, encompassing both the back-end and its corresponding front-end
Full-time / Remote Only
4-6 years
國立成功大學
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within six months
Customer Service Representative
Bios Corporation
・
2021 ~ Present
Professional Background
Current status
Job Search Progress
Professions
Other
Fields of Employment
Electronics / Telecommunications
Work experience
2-4 years work experience (1-2 years relevant)
Management
I've had experience in managing 1-5 people
Skills
Languages
English
・
Professional
Job search preferences
Positions
Job types
Full-time
Locations
Remote
Remote Only
Freelance
Yes, I freelance in my spare time
Educations
School
Pawhuska High School
Major
Basic studies
Lindsay Crowder
Career Objective
Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals.
Barnsdall, OK 74002, USA
Work Experience
September 2022 - April 2023
Provisioning Support Analyst
Diversified Systems Resources
- Maintained an organized work environment by filing documents properly and archiving old records as needed.
- Maintained detailed records of customer interactions and troubleshooting steps taken.
- Utilized strong communication skills to explain complex technical concepts in a clear and concise manner.
- Provided technical assistance and support to customers via telephone, email, and remote access tools.
- Documented all actions taken while resolving customer inquiries in accordance with company policies.
- Collaborated with other departments within the organization to ensure customers receive accurate information regarding their inquiries.
March 2019 - Present
Owner/Operator
Self Employed
- Managed the daily operations related to customer service, inventory management, and marketing.
- Defined strategic plans and kept business on track to meet objectives.
- Monitored industry trends to identify opportunities for improvement.
- Analyzed financial data to ensure optimal profitability for the company.
April 2021 - May 2022
Habilitation Training Specialist
Bios Corporation
- Demonstrated excellent communication skills when interacting with clients and their families.
- Familiarized myself with each individual clients needs in order to provide personalized assistance.
- Assisted clients with bathing and grooming to encourage personal hygiene.
- Developed a trusting relationship with clients while respecting their privacy and dignity.
- Maintained accurate records of clients care services provided.
- Utilized problem solving techniques when dealing with difficult behaviors from clients.
- Administered medications according to physician instructions.
Education
2006 - 2010
Pawhuska High School
Basic studies
Skills
Budgeting and cost control Financial Planning Retail Operations Customer Service Data Management Sales Oversight Business Marketing Team Training and Development Documentation
Languages
English — Professional
Lindsay Crowder
Career Objective
Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals.
Barnsdall, OK 74002, USA
Work Experience
September 2022 - April 2023
Provisioning Support Analyst
Diversified Systems Resources
- Maintained an organized work environment by filing documents properly and archiving old records as needed.
- Maintained detailed records of customer interactions and troubleshooting steps taken.
- Utilized strong communication skills to explain complex technical concepts in a clear and concise manner.
- Provided technical assistance and support to customers via telephone, email, and remote access tools.
- Documented all actions taken while resolving customer inquiries in accordance with company policies.
- Collaborated with other departments within the organization to ensure customers receive accurate information regarding their inquiries.
March 2019 - Present
Owner/Operator
Self Employed
- Managed the daily operations related to customer service, inventory management, and marketing.
- Defined strategic plans and kept business on track to meet objectives.
- Monitored industry trends to identify opportunities for improvement.
- Analyzed financial data to ensure optimal profitability for the company.
April 2021 - May 2022
Habilitation Training Specialist
Bios Corporation
- Demonstrated excellent communication skills when interacting with clients and their families.
- Familiarized myself with each individual clients needs in order to provide personalized assistance.
- Assisted clients with bathing and grooming to encourage personal hygiene.
- Developed a trusting relationship with clients while respecting their privacy and dignity.
- Maintained accurate records of clients care services provided.
- Utilized problem solving techniques when dealing with difficult behaviors from clients.
- Administered medications according to physician instructions.
Education
2006 - 2010
Pawhuska High School
Basic studies
Skills
Budgeting and cost control Financial Planning Retail Operations Customer Service Data Management Sales Oversight Business Marketing Team Training and Development Documentation
Languages
English — Professional