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Guo, Cian-Yu Senior Product Designer | Taiwan (only open for remote job) I am an experienced designer with a passion for creating meaningful experiences and adding value to businesses. Design Portfolio | LinkedIn | [email protected] Skills Product i18n, Roadmap Planning, Task Managing, Design QA UX/UI User Interview, User Journey, Competitor Analysis, Persona, IA, UI Flows, Usability Testing, Data Analysis Designing design systems, mockups and interactive prototypes Coding HTML, CSS Tools Figma, Sketch, Zeplin, Notion, Miro, Mixpanel, CodePen Soft Skills The ability to adapt quickly to new environments, ideas and requirements Strong communication skills to collaborate

Angular and Monorepo architecture with Capacitor for the development of hybrid apps and web services. Simultaneously, I played a key role in the ongoing development and maintenance of frontend functionalities for existing products, which involved customer upgrades and customization. Specific Responsibilities: Led the development of hybrid apps, implementing Angular and Capacitor architecture to deliver an optimal user experience. Managed backend development to ensure seamless support for app functionality. Executed app upgrades and customization to meet specific customer requirements. Maintained and enhanced frontend functionalities for existing products. Achievements: Effectively modernized outdated technolo...

response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation. Handled technical and general client inquiries, enhancing user experience via Intercom, email, and phone. Created engaging marketing content, ads, and videos to improve user engagement and brand experience. Directed social media and ad campaigns to expand brand reach in Taiwan and internationally

intelligence, and IT. ● Integrated the Gogoro Network battery swap platform for local adaptation, ensuring an enhanced localization user experience and timely launch. ● Introduced B2B2C model, resulting in a two-wheeler rental platform. Achievements: ● Enhanced a B2B2C two-wheeler rental platform, achieving a 200% annual user growth. The platform offered versatile rental options and robust management features. ● Built the data warehouse and analysis platform from scratch. Utilize RFM and A/B Testing for user segmentation, providing real-time feedback for operational adjustments. Develop custom dashboards with various visualization tools

. Follow up import shipment, Check shipping docs and related administration Coordinate with the Bea cukai and warehouse for unloading import cargo. To perform miscellaneous job-related duties as assigned. Prepare documents for Customer Clearance (BC 2.3) Monitoring Custom Clarance and Trucking. Follow company policies and regulations, and all implemented. EXPORT STAFF • PT. PANALPINA NUSAJAYA TRANSPORT AgustusOktober 2010 Able to prepare and manage export document Process custom clearance at airport Soekarno Hatta. PendidikanSMK ADI KARYA RANAH PESISIR TEKNIK INSTALASI LISTRIK Skil User Experience Communicating TroubleShooting Product Export Import Custom clearance Language English

5. Use GitLab for version control and commit with principle to improve the maintainability and development efficiency. 6. Use crontab to compress and convert image to webp automatically. Freelancer • Freelancer 十一月八月Build website with WordPress and customize layout and function with better user experience. 2. Develop a self-use Plugin to sync my site options and relayout for admin area. 3. Develop WordPress with Hooks / custom post type / Override etc… 4. Making a pixel perfect layout with SCSS on Bootstrap 5. Deal with AWS

WebSocket, Service-worker Ionic, Laravel, Flutter, Postgres, Redis, Android Used Packages Redux, RTK-Query, Redux-Observable Firebase Language Chinese English EducationNational Chung Cheng University, Taiwan M.S. in Computer Science and Information EngineeringNational Chung Cheng University, Taiwan B.S. in Computer Science and Information Engineering Work experiences Suiqui Incorporation. IT company Senior software engineer and lead, SeptNow Modernized the codebase, enhanced the user experience, accelerated the development cycles, provided effective solutions and managed a team of 5 engineers. Migrated a product from ionic 3 to ionic 4 smoothly. Optimized the speed of product