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进阶搜寻
On
4 到 6 年
6 到 10 年
10 到 15 年
15 年以上
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open to exploring new opportunities
一個月內
Google Drive
Outlook
Multitasking
全职 / 对远端工作有兴趣
6 到 10 年
Higher Institute Of Advanced Studies
Management Information Systems
Avatar of Ashleigh Haggins.
Avatar of Ashleigh Haggins.
Medical Assistant @Jonesboro Clinic
2021 ~ 现在
超過一年
referrals. Knowledge with Avility, Practice Fusion, CoverMyMeds, and Advanced MD Work Experience Supervisor Navient HealthCare AprilPresentTaipei, Taiwan As a customer service supervisor, my duties include, but are not limited to: overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback; monitoring daily activities of customer service operations; assisting customer service staff with duties when required; handle escalated customer service issues, analyze data and statistics, train supervisors on how to adequately manage their staff, ensure quality assurance on agents phone calls throughout their shifts. Account Manager Genesis VR Arcade JanuaryPresentTaipei, Taiwan Addressed all customer
Word
PowerPoint
Excel
全职 / 我只想远端工作
6 到 10 年
Walnut Ridge Adult Education
General Education
Avatar of Satyapal Singh.
Avatar of Satyapal Singh.
Team leader @Flipkart
2015 ~ 现在
超過一年
Satyapal Singh Bharatpur, Rajasthan, India Agile and adaptable staff leader with a stellar work history, a motivational approach and an upbeat nature. Skilled at training employees and leveraging organised approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with a diplomatic communication style focused on maximizing engagement and satisfaction. Mail ID - [email protected] ContactWork Experience Team leader • INSTAKART SERVICES PRIVATE LIMITED (FLIPKART) SeptemberPresent Location - Bharatpur (Raj.) Strategically plan and manage logistics, warehouse, transportation and customer services Keep track of quality, quantity, stock levels, delivery times, transport
Word
Excel
PowerPoint
全职 / 对远端工作有兴趣
6 到 10 年
Rajasthan University
Bachelor of Arts
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Avatar of the user.
Bank teller/Assistant Manager @Taishin International Bank Co., Ltd.
2020 ~ 现在
超過一年
Customer Service
Efficient Management
全职 / 暂不考虑远端工作
6 到 10 年
Soochow University
Department of Business Administration
Avatar of EDWIN NGARI NYAGA.
Avatar of EDWIN NGARI NYAGA.
IT technician @Cyber services
2019 ~ 2020
超過一年
establishing procedures to achieve them Hard working, trust worthy and able to work under pressure to meet deadlines Positive approaches to team work and take initiative to acquire and master the skills and knowledge required in a task. Kenya Work Experience SeptemberFebruary 2020 IT technician Cyber services Customer support, Daily nation adverts Customer service at the cyber Thika JuneDecember 2019 Team Leader Camusat Company LimitedFiber to The Home Program Safaricom June 2017 to 2019 Camusat Company Limited Team Leader Fiber to The Home Program Safaricom as a Subcontractor In Bitcomms Limited Company Responsibilities Maintain consistent network and customer availability
Computer Hardware
GOOD COMMUNICATION
Software Knowledge
全职 / 对远端工作有兴趣
4 到 6 年
HEMLAND TECHNICAL INSTITUTE
DIPLOMA IN COMPUTER SOFTWARE ENGINEERING
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遠端客戶服務
超過一年
Yueh-Ching Lin Had with 4+ years of experience in customers services. Seeking to leverage my interpersonal skills to provide a friendly, and fun atmosphere for the customers. M:flinders street Yokine 6060 WA [email protected] Skills Languages MS Word Time Management Teamwork Customer Service English Mandarin Experience In Australia Full time/ Part time Sushi maker and sales 2016//07 Sushi Sushi Customer service Following daily schedules and prepare the sushi. Keeping workplace clean. Explain to customer every product (ingredients, allergens) . Cash handling ,operating the tills
Word
PowerPoint
Photoshop
兼职 / 对远端工作有兴趣
4 到 6 年
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Avatar of the user.
曾任
Front Office Support @PT BFI FINANCE INDONESIA TBK
2019 ~ 2022
Akuntan, Bussiness Developmen, Finance Staff, Manajemen Traine, Staff Administrasi
超過一年
Word
PowerPoint
Google Drive
待业中
全职 / 对远端工作有兴趣
6 到 10 年
Universitas Kristen Satya Wacana
Economics Education
Avatar of Yu Sze Man.
Avatar of Yu Sze Man.
曾任
Beauty Adviser @Space Brands (HK) Limited
2021 ~ 现在
Beauty Adviser
超過一年
by the company -Provide excellent customer services experience -Support daily operations of the store including but not limited to cashiering, VM, stock management -Build client database and maintain customer relationship -Assist in ad-hoc duties as per assigned Beauty Adviser • Kiko Asia Limited 十一月十一月Handle daily shop operations -Proactively provide professional advice the various range of makeup & skincare products -Strive to meet shop sales targets -Assist customer to find suitable products with strong working knowledge -Provide excellent customer service and sales abilities with strong communication skills Beauty Adviser • Elevatione Asia Limited 十二月七
powerpoint
Excel
word
待业中
全职 / 对远端工作有兴趣
4 到 6 年
Provide Facial Electrotherapy Treatments
Avatar of Albert.
Avatar of Albert.
曾任
Customer Service @HIGOGAME PTE LTD
2023 ~ 2023
English related jobs , Administration/ Coordinator, Secretary, Receptionist , International sales 行政專員,總機接待人員,秘書,國外業務
兩個月內
communication, problem-solving, and leadership skills." Medan, Medan City, North Sumatra, Indonesia Pengalaman Kerja Customer Service • HIGOGAME PTE LTD JuniDesemberHandle Livechat with members/players 2. Making a daily report for all complaint report Customer Service • 369 Cambodia DesemberDesemberHandle Livechat with members/players 2. Making a daily report for all transaction 3. Etc. Marketing Executive • PT. Samudera Jaya Cargo JuliJuliCarry out sales activities for services offered by companies where the company is engaged in the expedition of container loading. 2. Searching for a new Customer and Maintain the Recent Customer with
PowerPoint
Excel
Word
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
Universitas Prima Indonesia
HUMAN RESOURCES MANAGEMENT
Avatar of Maisuroh.
Avatar of Maisuroh.
Admin Merchant Operational @PT Valdo Sumber Daya Mandiri
2023 ~ 现在
Data Entry or Customer Services
一年內
PT. VADS Indonesia JanuariDesember 2021 Indonesia, Jakarta Raya Evaluate and monitor daily the quality score agent. Customer Service e-mail so that the company's KPIs are maintained. Quality Assurance PT Mitracomm Ekasarana NovemberDesember 2021 Indonesia, Jakarta Raya Evaluate and monitor daily the quality score agent. Customer Service e-mail so that the company's KPIs are maintained. Quality Assurance PT Transcosmos Indonesia OktoberNovember 2020 Indonesia, Jakarta Raya Evaluate and monitor daily the quality score agent. Customer Service e-mail so that the company's KPIs are maintained. Customer Service Email PT Transcosmos
Word
Excel
Google Drive
就职中
全职 / 对远端工作有兴趣
4 到 6 年
STMIK Jakarta STI&K
Manajemen Informatika

最轻量、快速的招募方案,数百家企业的选择

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职场能力评价定义

专业技能
该领域中具备哪些专业能力(例如熟悉 SEO 操作,且会使用相关工具)。
问题解决能力
能洞察、分析问题,并拟定方案有效解决问题。
变通能力
遇到突发事件能冷静应对,并随时调整专案、客户、技术的相对优先序。
沟通能力
有效传达个人想法,且愿意倾听他人意见并给予反馈。
时间管理能力
了解工作项目的优先顺序,有效运用时间,准时完成工作内容。
团队合作能力
具有向心力与团队责任感,愿意倾听他人意见并主动沟通协调。
领导力
专注于团队发展,有效引领团队采取行动,达成共同目标。
超過一年
PT. Transcosmos Indonesia
2019 ~ 2019
Taoyuán, 台灣
专业背景
目前状态
待业中
求职阶段
专业
客服经理
产业
消费品
工作年资
1 到 2 年
管理经历
我有管理 15 人以上的经验
技能
Word
PowerPoint
Excel
语言能力
Indonesian
母语或双语
English
进阶
求职偏好
希望获得的职位
Team Leader
预期工作模式
全职
期望的工作地点
Taoyuán, 台灣, Taipei, Taiwan
远端工作意愿
对远端工作有兴趣
接案服务
学历
学校
Universitas Gadjah Mada
主修科系
Soil Science of Agriculture
列印

Astrini Endika Putri

I am not a very smart person, but I am a hard worker. I am easy to learn new things, I always try to improve myself, I am not easy to give up if I find difficulties, and I can do everything when I do my best.

  Taoyuan City, Taiwan  

Pengalaman Kerja

Customer Service Supervisor  •  PT. Transcosmos Indonesia

lead the team and directly give information, reports, and do negotiations while meeting with clients. This project has the highest incoming calls (up to 500 incoming calls in a day with 8 agents. Because of that, the quality score decreased. I help them to refresh and update product knowledge. I also train them how to speak patiently and make customers easy to understand. After 4 months on this project, I can make them achieve the target and the client is satisfied. I resigned in July 2019 because I am moving to Taiwan.

Februari 2019 - Agustus 2019

Team Leader Customer Service  •  PT. Transcosmos Indonesia

•Making daily and payment update report
•Monitoring the Quality of Outgoing call
While I joined this project, there is no agent who can achieve the target. After 3 months, I give suggestions and train them. All agents can achieve the target. Because of that, I got promoted to be supervisor on a new project.

Juli 2018 - Januari 2019

Customer Service Agent  •  PT. Transcosmos Indonesia

•Troubleshooting about phone problems
•Maintain good communication with clients and users
•Learn more about the software and the hardware of the phone
I did not study about communication and software systems at university, but in 6 months I always achieved the target and was the best agent of 21 agents. It proves that I can learn new things easily although I never learned about it before. I also got promoted to be team leader in 6 months.

Februari 2018 - Juni 2018

Pendidikan

2012 - 2017

Universitas Gadjah Mada

Soil Science of Agriculture

2014 - 2014

Ibaraki University, Japan

Agriculture

简历
个人档案

Astrini Endika Putri

I am not a very smart person, but I am a hard worker. I am easy to learn new things, I always try to improve myself, I am not easy to give up if I find difficulties, and I can do everything when I do my best.

  Taoyuan City, Taiwan  

Pengalaman Kerja

Customer Service Supervisor  •  PT. Transcosmos Indonesia

lead the team and directly give information, reports, and do negotiations while meeting with clients. This project has the highest incoming calls (up to 500 incoming calls in a day with 8 agents. Because of that, the quality score decreased. I help them to refresh and update product knowledge. I also train them how to speak patiently and make customers easy to understand. After 4 months on this project, I can make them achieve the target and the client is satisfied. I resigned in July 2019 because I am moving to Taiwan.

Februari 2019 - Agustus 2019

Team Leader Customer Service  •  PT. Transcosmos Indonesia

•Making daily and payment update report
•Monitoring the Quality of Outgoing call
While I joined this project, there is no agent who can achieve the target. After 3 months, I give suggestions and train them. All agents can achieve the target. Because of that, I got promoted to be supervisor on a new project.

Juli 2018 - Januari 2019

Customer Service Agent  •  PT. Transcosmos Indonesia

•Troubleshooting about phone problems
•Maintain good communication with clients and users
•Learn more about the software and the hardware of the phone
I did not study about communication and software systems at university, but in 6 months I always achieved the target and was the best agent of 21 agents. It proves that I can learn new things easily although I never learned about it before. I also got promoted to be team leader in 6 months.

Februari 2018 - Juni 2018

Pendidikan

2012 - 2017

Universitas Gadjah Mada

Soil Science of Agriculture

2014 - 2014

Ibaraki University, Japan

Agriculture