CakeResume Talent Search

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4-6 years
6-10 years
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Assistant Customer Service Manager @Lalamove小蜂鳥國際物流有限公司
2022 ~ Present
Customer Service Manager
Within one month
KPI Management
Project Management
Training & Development
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Providence University
Mass Communication
Avatar of Manoj Subhash Chilka.
Avatar of Manoj Subhash Chilka.
Deputy Manager @Emiza supply chain Pvt. Ltd.
2022 ~ Present
MID-MANAGER LEVEL
Within one year
in G.amphray Lab as Warehouse Supervisor. Now I am looking at all the Warehouse operations & Logistics Operation. I have been awarded 3 times for my best work in warehouse operation. Work Experience Deputy Manager • Emiza supply chain Pvt. Ltd. OctoberPresent | Bhiwandi, Mumbai • Oversee daily warehouse operations such as quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service. •Schedule and manage the warehouse staff, as well as the flow and quality of work, in order to maximize efficiency and minimize overtime. •Regular meetings with warehouse lead to assess
Employed
Full-time / Not interested in working remotely
10-15 years
Yashwantrao Chavan Maharashtra Open University
ECONOMICS
Avatar of Harish Menon.
Avatar of Harish Menon.
Branch Head @S.A.T LLC
2015 ~ 2021
Branch Head
More than one year
Harish Menon Self-motivated Admin / Accounts Executive with background of handling diverse administrative / accounts functions. Proven history managing competing priorities in fast-paced and rapidly changing environments. Committed to providing superior administrative support. Experience in Tally ERP9 and MS Office Software. Meticulous multi-tasker handling daily data entries, income and sales reports, sales receipts and bank account transactions. Flexible and fast learner possessing professional and strong customer-oriented communication skills. Urakam, Thrissur, Kerala, India Work Experience Branch Head • S.A.T LLC OctoberAugustGenerate leads to increase Sales. . Maintaining
Word
Excel
Outlook
Full-time / Interested in working remotely
6-10 years
Bharathiar University
Master of Business Administration MBA
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Avatar of the user.
Export Business Assistant @Kanway International Co., Ltd.
2016 ~ Present
taipei
Within one month
Word
PowerPoint
Excel
Full-time / Not interested in working remotely
6-10 years
Chang Jung Christian University
Department of Aviation and Maritime Transportation Management
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Avatar of the user.
新創產品經理 @家登精密工業股份有限公司
2020 ~ 2023
資深業務人員 / 商業拓展 / 客戶經理
Within one month
Word
Outlook
Excel
Employed
Not open to opportunities
Full-time / Interested in working remotely
4-6 years
景文科技大學(Jinwen University of Science and Technology)
應用英語系(主修)/旅館管理系(輔系)
Avatar of Iris Chen 陳彥羽.
Avatar of Iris Chen 陳彥羽.
Media Planning Assistant Manager @DAC_台灣迪艾思股份有限公司
2023 ~ Present
Account Manager
Within one month
Iris Chen 陳彥羽 Account Manager Experienced digital marketer with a proven track record in project management and cross-functional collaboration. Skilled in strategic planning, communication, and execution, ensuring timely delivery of results. Detail-oriented and adaptable team player with a strong problem-solving mindset. Taipei, [email protected] Work Experience JanApr 2024 Assistant Manager D.A.Consortium Inc. Led a team of four from planning to implementation. Facilitated cross-functional communication for account performance and team coordination, ensuring timely delivery of results. Managed client service, media planning, account
Word
Excel
PowerPoint
Employed
Ready to interview
Full-time / Not interested in working remotely
4-6 years
National Taiwan University
Bachelor
Avatar of Okis Chuang.
Avatar of Okis Chuang.
Engineering Manager @foodpanda
2022 ~ Present
Director Of Engineering
Within one month
and cutting subscription rollout time by 50%, achieving two-country launches in just 2 months. Overcame various legal compliance obstacles, ensuring uninterrupted business operations. Led an initiative deriving 15% of reduction in payment failures for subscription to decrease churn. Saved ~60% engineering bandwidth for operation by automating daily routines e.g. bulk revocation Led the Test Automation initiative, significantly enhancing test coverage by 70%-92% across the platform. Led the service re-architecture and domain decomposition to augment the autonomy of three teams. Cultivated an engaged team with a high eNPS score of
Microservices Architecture
Scalability Design
Database design
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
National Central University
Computer Information Management
Avatar of 蔡智鈞.
Avatar of 蔡智鈞.
Principle Engineer @HTC
2023 ~ Present
Software Engineer / Backend Engineer
Within one month
Achieved 99% SLA and under 10 seconds data query time. 2. Designed and executed a seamless migration plan from MariaDB to PostgreSQL with Timescale extension, addressing a query performance bottleneck caused by 80 million records. 3. Developed a stable and practical analysis platform that facilitated the customer's expansion from 500 devices to 3,500, establishing them as the leading consulting company in Taiwan for Civil IoT initiatives in collaboration with local governments. 4. Integrated ClickHouse to overcome query performance bottlenecks as the data volume reached 3 billion records. 5. Transitioning from
node.js / express.js
Python
Kafka
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
AppWorks School
Blockchain Program
Avatar of 姜政宏 Zheng-Hong Jiang.
Avatar of 姜政宏 Zheng-Hong Jiang.
Senior Full Stack Engineer @永聯物流開發股份有限公司(ALP)
2022 ~ Present
Front-End / Back-End / Full Stack Web Developer
Within one month
Zheng-Hong Jiang Software Developer 6 years of software development experience Main tech stack: JavaScript, React, Java, Spring 2 years of frontend and 4 years of backend implementing experience Serviced for a System Integration company, CRM+eCommerce product company Implemented projects from requirements gathering, user interface design and development I am willing to communicate with partners and customers to create products with a good experience. Besides daily development, I also like to learn new technologies and tools, share and discuss with the team to introduce suitable tools to improve the work process. / Taiwan / zh.
Java
JavaScript
Spring Framework
Employed
Open to opportunities
Part-time / Remote Only
6-10 years
Taiwan Shoufu University
Computer Science and Multimedia Design

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
PT. Transcosmos Indonesia
2019 ~ 2019
Taoyuán, 台灣
Professional Background
Current status
Unemployed
Job Search Progress
Professions
Customer Service Manager
Fields of Employment
Consumer Goods
Work experience
1-2 years
Management
I've had experience in managing 15+ people
Skills
Word
PowerPoint
Excel
Languages
Indonesian
Native or Bilingual
English
Fluent
Job search preferences
Positions
Team Leader
Job types
Full-time
Locations
Taoyuán, 台灣, Taipei, Taiwan
Remote
Interested in working remotely
Freelance
No
Educations
School
Universitas Gadjah Mada
Major
Soil Science of Agriculture
Print

Astrini Endika Putri

I am not a very smart person, but I am a hard worker. I am easy to learn new things, I always try to improve myself, I am not easy to give up if I find difficulties, and I can do everything when I do my best.

  Taoyuan City, Taiwan  

Pengalaman Kerja

Customer Service Supervisor  •  PT. Transcosmos Indonesia

lead the team and directly give information, reports, and do negotiations while meeting with clients. This project has the highest incoming calls (up to 500 incoming calls in a day with 8 agents. Because of that, the quality score decreased. I help them to refresh and update product knowledge. I also train them how to speak patiently and make customers easy to understand. After 4 months on this project, I can make them achieve the target and the client is satisfied. I resigned in July 2019 because I am moving to Taiwan.

Februari 2019 - Agustus 2019

Team Leader Customer Service  •  PT. Transcosmos Indonesia

•Making daily and payment update report
•Monitoring the Quality of Outgoing call
While I joined this project, there is no agent who can achieve the target. After 3 months, I give suggestions and train them. All agents can achieve the target. Because of that, I got promoted to be supervisor on a new project.

Juli 2018 - Januari 2019

Customer Service Agent  •  PT. Transcosmos Indonesia

•Troubleshooting about phone problems
•Maintain good communication with clients and users
•Learn more about the software and the hardware of the phone
I did not study about communication and software systems at university, but in 6 months I always achieved the target and was the best agent of 21 agents. It proves that I can learn new things easily although I never learned about it before. I also got promoted to be team leader in 6 months.

Februari 2018 - Juni 2018

Pendidikan

2012 - 2017

Universitas Gadjah Mada

Soil Science of Agriculture

2014 - 2014

Ibaraki University, Japan

Agriculture

Resume
Profile

Astrini Endika Putri

I am not a very smart person, but I am a hard worker. I am easy to learn new things, I always try to improve myself, I am not easy to give up if I find difficulties, and I can do everything when I do my best.

  Taoyuan City, Taiwan  

Pengalaman Kerja

Customer Service Supervisor  •  PT. Transcosmos Indonesia

lead the team and directly give information, reports, and do negotiations while meeting with clients. This project has the highest incoming calls (up to 500 incoming calls in a day with 8 agents. Because of that, the quality score decreased. I help them to refresh and update product knowledge. I also train them how to speak patiently and make customers easy to understand. After 4 months on this project, I can make them achieve the target and the client is satisfied. I resigned in July 2019 because I am moving to Taiwan.

Februari 2019 - Agustus 2019

Team Leader Customer Service  •  PT. Transcosmos Indonesia

•Making daily and payment update report
•Monitoring the Quality of Outgoing call
While I joined this project, there is no agent who can achieve the target. After 3 months, I give suggestions and train them. All agents can achieve the target. Because of that, I got promoted to be supervisor on a new project.

Juli 2018 - Januari 2019

Customer Service Agent  •  PT. Transcosmos Indonesia

•Troubleshooting about phone problems
•Maintain good communication with clients and users
•Learn more about the software and the hardware of the phone
I did not study about communication and software systems at university, but in 6 months I always achieved the target and was the best agent of 21 agents. It proves that I can learn new things easily although I never learned about it before. I also got promoted to be team leader in 6 months.

Februari 2018 - Juni 2018

Pendidikan

2012 - 2017

Universitas Gadjah Mada

Soil Science of Agriculture

2014 - 2014

Ibaraki University, Japan

Agriculture