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De 4 a 6 años
6-10 años
10-15 años
Más de 15 años
Past
Project Management @杰悉科技2021 ~ 2024
・
專案經理、產品經理、系統分析師
En un mes
林書安LIN SU-AN (Booker) ： 淡水區, New Taipei City ： [email protected] ● 5 years+ Hybrid project management experience. ● Keen insight, diverse communication and leadership skills. ● Leaded various large projects, and received high satisfaction ratings from the client. ● Consistently update and upgrade my kownedge and skills to handle any challenge. ● Encourage and provide assistance to members to help them deal with problems. Work Experience NADI System Corp. , Project Manager, Jun. 2021~FebUsed hybrid project management to finish customized 3D Operation Management System
Desempleado
・
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
國立高雄大學
・
工業管理
Project Manager @iDA Workplace2022 ~ Presente
・
Project Manager
En un mes
Empleado
・
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
The English Language Centre
Past
Manager @PT Sarinah2000 ~ 2022
・
IT Business Analyst / Project manager / Project Coordinator / Manager / Staff IT
En un mes
Wawan Jabrik IT Manager Profesional, honest, humble, responsible, good attitude, consistent and disciplined who has 20 years of experience working in the retail business handling IT Infrastructure, IT services, IT governance with COBIT 4, data analysis and application software development. Capabilities with MS SQL, MYSQL, Postgre, databases, LAN and WAN, Mikrotik, Wifi, Router, installation and configuration CCTV , Cobit 4, Indi 4.0, ITMS ,SOPs and policies, IT Governance, Risk Management and have handled projects as a project lead. Klaten, Kabupaten Klaten, Jawa Tengah, [email protected] https://www.linkedin.com/
Desempleado
・
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
Más de 15 años
Universitas Mercubuana Jakarta
・
InformatikaStaff Software Engineer @全得資通有限公司2019 ~ Presente
・
Staff software engineer
En un mes
Empleado
・
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
6-10 años
The University of Auckland
・
Computer Science
Past
Design Lead @1TM2020 ~ Presente
・
Product Designer (UI/UX)
En un mes
of revenue sharing. Created a unique content editor iteratively, improving content creation efficiency by over 50%. Fully established and maintained the design systems and guidelines for 1TM branding. Be in charge of the design of official websites, NFT minting campaign pages and related materials to maintain a consistent brand image and drive rapid user growth. JuneJanuary 2023 Design Lead • Nogle Limited Managed a team of between 5 and 10 designers with a range of skills including research, UX, UI and visual design. Assisted the team in conducting user research and analysis to gather insights and
Desempleado
・
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
6-10 años
Shih Chien University
・
媒體傳達設計學系
Past
Information Desk Receptionist @West Jefferson Medical Center2014 ~ 2017
・
Customer Service Representative
En un mes
processed escalated concerns for medical claims and prescription drug orders via phone, email, and chat while maintaining professionalism and empathy. • Liaised between providers, insurance companies, and patients to expedite orders and resolve any issues or discrepancies. • Provided exceptional customer service by maintaining a 92% one-call resolution rate consistently ensuring patient satisfaction. • Set clear expectations, monitored phone calls, and provided feedback to assist 15+ agents with pursuing optimal paths to achieve metrics. • Coordinated with other departments to gather necessary information and resources for the successful resolution of escalated cases. Patient Care Advocate (PCA) Accredo
Desempleado
・
Listo para la entrevista
A tiempo completo / Sólo a distancia
6-10 años
Jospeh S. Clark Preparatory
・
*Past
Java Senior Backend Engineer @Alliance 聯訊網路2021 ~ 2024
・
Java Senior Backend Engineer
En un mes
Desempleado
・
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
10-15 años
Asia University (TW)
・
資訊與設計學系
Past
Community Manager @Iron Fish Foundation2023 ~ Presente
・
Product Manager / Project Manager / Business Development / Growth Manager
En un mes
Banner promotion, and dApp sorting to optimize the user experience. - Worked closely with the product manager to improve wallet features. Product Management Experience - Managed TT Farm, a gamified DeFi dApp, overseeing a feature designed to boost user revenue and stabilize token prices. - Successfully retained loyal users, maintaining consistent daily visitsUAW and 2K daily transactions inafter feature implementation. - Designed tokenomics, membership structure, and utility tokens for TT Farm. - Managed operational costs and crafted post-launch marketing strategies, following a comprehensive one-stop flow approach for the dApp. Industry Background: - Collaborated extensively with Product Managers, Marketing
Desempleado
・
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
國立中興大學
・
Chinese and Language studies
Past
Senior Customer Support Representative @PT Equdero Layanan Indonesia2022 ~ 2024
・
Customer Support Lead
En un mes
Daniel Simamora Committed and achievement-driven professional with a wealth of experience in the realm of customer support and service. As a seasoned Senior Customer Support Representative, I consistently showcase a proven ability to deliver precise and timely support to both team leaders and agents, thereby ensuring the seamless achievement of organizational targets and performance objectives. My steadfast dedication to ethical procedures and professional judgment empowers me to meticulously identify and address client issues, fostering positive relationships and upholding the highest service standards. Within my capacity, I have played a pivotal role in cultivating a robust and
Desempleado
・
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
University of Brawijaya
・
Computer Science
HR Supervisor – L&D, ER, HRIS @NEC (台灣恩益禧股份有限公司)2023 ~ 2023
・
人力資源管理師、招募顧問
En un mes
Formulated and executed a comprehensive company-wide 1-on-1 feedback survey.Achieved an impressive response rate of 98% and generated detailed analysis reports. ⚫ Strategically planned and executed a series of educational training courses for new hires. Successfully completed four sessions within 3 months and received consistently high satisfaction ratings, averaging above 96%. ⚫ Successfully planned and executed the Buddy program, providing assistance to new hires. Achieved a high satisfaction rate of 98% among the participants. [Employee relationship] ⚫ Executed the company's annual Health Check-up Program in collaboration with 11 institutions
Empleado
・
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
國立台北教育大學 National Taipei University of Education
・
藝術與造形設計學系El plan de reclutamiento más ligero y eficaz
Busque currículums y tome la iniciativa de ponerse en contacto con los solicitantes de empleo para lograr una mayor eficacia en la contratación. La elección de cientos de empresas.
- Examinar todos los resultados de la búsqueda
- Acceso ilimitado para iniciar nuevas conversaciones
- currículos accesibles sólo para empresas de pago
- Ver dirección de correo electrónico y números de teléfono de los usuarios
Consejos de búsqueda
1
Search a precise keyword combination
senior backend php
2
Use quotes to search for an exact phrase
"business development"
3
Use the minus sign to eliminate results containing certain words
UI designer -UX
Sólo los currículums públicos están disponibles con el plan gratuito.
Actualiza a un plan avanzado para ver todos los resultados de la búsqueda incluyendo decenas de miles de currículums exclusivos en CakeResume.
Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Situación actual
Desempleado
Progreso en la búsqueda de empleo
Listo para la entrevista
Professions
Project / Product Management, COO, Chief Operation Officer, CEO, Chief Executive Officer
Fields of Employment
Information Services
Experiencia laboral
De 4 a 6 años
Management
I've had experience in managing 15+ people
Habilidades
Idiomas
English
・
Profesional
Chinese
・
Nativo o bilingüe
Job search preferences
Posición
Senior Product Manager, Product Director
Tipo de trabajo
A tiempo completo
Ubicación
Taipei, 台灣
A distancia
Interesado en trabajar a distancia
Freelance
No.
Educación
Escuela
National Chengchi University
Mayor
Law, Anthropology
Mars Liu
6+ years startup experience/ Passionate entrepreneur/ Not afraid to get hands dirty
Product Management/ Operational Management/ Business Model Planning
Chief Executive Officer/ Chief Operating Manager/ Product Manager/General Manager
Work Experience
Glints, General Manager - Taiwan, May. 2021 - July. 2022
A series D startup backed by Persol Holdings, DCM, Lavendar Hill, Monk's Hill Ventures, Gobi Partners, Golden Equator Ventures. Glints provides career development service with global footprints across Singapore, Taiwan, Indonesia, Vietnam, Hong Kong and Malaysia with 700+ Glintstars altogether
- In charge of Taiwan BU, covering Taiwan and Northeast Asia market
- Leading teams of 40+ Glintstars, including sales, business development, business operations, marketing and HR functions
- Formulating strategy and operations management
- Managing cross-region collaborations
Key achievements:
- Achieved 900% revenue growth Q1 vs Q4 in 2021 with consistent revenue performance in 2022, which contributes to securing our Series D funding
- Set up 2 teams of consultants and team leads
- Reorganize TW BU to improve operational efficiency
- Set up Sales Training Function to shorten the ramp-up period for newbies by 50%
- Set up Talent Success Function and work with the team to provide better customer experiences
- Localized Growth Marketing Function and work with the team to create better synergies between sales and marketing teams (10x the job listing on Glints TW website/ 4x the weekly user acquisition)
- Localized HR Function and improve internal HR related systems and process with the team
- Rolled out Software Knowledge Training in TW BU uplifting the Avg. CV to Interview conversion rate from 30% to 50% (on/off-boarding guidelines setup, labor law compliance, talent acquisition team rebuilding, time-off application guide)
- Rolled out new pricing strategy which boosted +125% gross margin and delivered the highest average billing across all BUs
DreamPlayer, Chief Executive Officer & Product Director, Nov. 2019 - Apr. 2020
A digital media startup providing premium content subscription service and online streaming courses (SaaS)
Annual revenue : 60 million NTD
- Reported directly to the board of directors
- Oversaw management of 20+ employees
- Led the team to accomplish a fund-raising project generating 20 million NTD total revenue
- Executed recruitment and rebuilding of team, expanding DreamPlayer from 6 to 20+ people within 2 months
- Collaborated with the R&D team to rebuild website (in entirety) within 4 months through SCRUM methodology, delivering features including premium content subscription services, online course streaming services, a profit-sharing system and CMS, etc.
- Cooperated with the R&D team to migrate our service from a private server to AWS
YOTTA E-learning Platform, Chief Operating Officer & Product Director, Oct. 2015 - Oct. 2019
An Ed-Tech startup providing online streaming courses (SaaS) and course planning, marketing and production service
Annual revenue : 130+ million NTD
Chief Operating Officer Role：
- One of the two founding members of the company, starting everything from scratch
- Scaled the team from 6 people to 50+ people (900% growth)
- Managed 50+ employees
- Lead company to break-even in 3 years and turn profitable in the 4th (started from 0 income to 130 millions in revenue)
- Provided services to 200,000+ users and 400+ clients/teachers
- Aided company in publishing over 300 online courses and selling over 10,000 courses monthly
- Reported directly to the board of directors
- Facilitated development of new sales strategy, which increased gross margin from 20% to 35%
- Spearheaded operation development strategies and competitive/market analysis
- Set up an operation SOP and composed all documents related, which aided in the upgrade of the operational efficiency across sales, marketing, content, media production and design departments
- Supervised various departments across production, marketing, content, sales, design, product to ensure optimal performance
- Implemented a customer service process which increased the efficiency and accuracy over 200% when solving users' problems
- Business model planning/refinement
- Set up corporate organization structure
- Drafted sales kit to boost business development efficiency, as well as various contracts to meet operation needs
- Implemented a bonus program to boost salesperson's performance and morale while simultaneously making profit for the company
- Managed and planned quarterly operation budgets for every fiscal year
- Led company monthly/annual company meetings
Product Director Role：
- Cooperated with R&Ds to deliver iteration biweekly through SCRUM methodology (failure rate under 10% for 4 years)
- Collaborated with UI designers to complete product feature planning, from wireframes to mockups and prototypes in RWD
- Brainstormed new features/solutions
- Defined/planned product roadmaps and generated PRD for R&Ds
- Aided in the tracking of bugs and searched for solutions with R&Ds
- Conducted QA before every release to ensure consistent release quality
- Reviewed API documents with R&Ds
- Worked with designers to set up the CIS and build product accordingly
- Refined the product and analyzed data using various tools such as GA, SimilarWeb, SQL in both quantitive and qualitative ways to improve UX.
- Achievements:
- Delivered two major site-wide version releases including CIS reformation and hundreds of feature updates with a bounce rate lowered by 50%（60% -> 30%）
- Average purchase value per user：1000+ NTD
- Repurchase rate over 25%
- Acquired 200,000+ members (started from 0 members)
- Implemented side-wide Google Analytics tracking code to help deep dive into user behavior
- Created comprehensive learning features for students including timestamp note, discussion board, homework submission, rating system, etc
- Provided features connecting teachers with students, including bulletin board, course editing system, Q&A feature, article publishing system, etc.
- Formulated great features for a higher work efficiency in backend systems for employees including EDM system, coupon system, earning dashboards, etc.
Xwap , Co-founder & Product Manager , Oct 2014 - Sep 2015
A mobile app providing exchange of goods services on both IOS and Android platform
- Selected as one of the final 15 out of 150 teams participating in the startup competition "紫牛戰隊" held by Cheetah Mobile (NYSE：CMCM)
- Won the chance to present a six minute pitch in front of several prestigious tech company founders (Cheetah Mobile CEO, Fu Sheng/AppWorks Founder, Jamie Lin/Armorize Technologies CEO, Wayne Huang）
Skills
Product Management
- Methodologies：SCRUM, Waterfall, Kanban
- Analysis：Google Analytics, SimilarWeb, SQL, Hotjar
- Development knowledge：AWS, GCP, Postman, Chrome DevTools, Mailgun, Facebook APIs, Jenkins, Bitbucket, Cloudflare, MySQL, MariaDB
- Prototyping：Axure RP, Sketch,Figma, Invision, Xmind
- Management：Assembla, Trello, G-suite, Jira
- Basic understanding of JavaScript, PHP, CSS, HTML
Operations Management
- KPI setup
- Organization structure
- Recruiting process setup
- Sales forecasting & budget managing
- Operational process refinement
- Draft/review/revise contracts
- Customer service system
- SOP setup
Language
- English - Professional (TOEIC 990)
- Mandarin - Native
- Taiwanese - Native
Marketing, Media, Office, CRM
- Facebook Ads, FB Pixel, Google Ads, Chatbots
- Photoshop, Adobe Illustrator, Dreamweaver, Camtasia
- Excel, PowerPoint, Keynote, Word, Prezi, Slack
- Hubspot
Education
National Chengchi University, LL.B, Law, 2010 - 2014
Having been cultivated with legal training for 4 years has equipped me with strong critical thinking abilities and a highly logical mindset. My problem solving capabilities allow me to collect, organize, and categorize data, in turn, enabling me to draw conclusions through deductive and inductive reasoning.
National Chengchi University, BA, Anthropology, 2010 - 2014
Pursuing a degree in Anthropology gave me the opportunity to explore the many facets of culture, improving my intercultural communication skills, and furthered my understanding of human behavior. When faced with problems, I am able to provide multiple solutions for different concerns and reasons.
Thank you for taking the time to review my resume.
Really looking forward to the opportunity for a continued conversation regarding my qualifications in a face-to-face interview.
Mars Liu
6+ years startup experience/ Passionate entrepreneur/ Not afraid to get hands dirty
Product Management/ Operational Management/ Business Model Planning
Chief Executive Officer/ Chief Operating Manager/ Product Manager/General Manager
Work Experience
Glints, General Manager - Taiwan, May. 2021 - July. 2022
A series D startup backed by Persol Holdings, DCM, Lavendar Hill, Monk's Hill Ventures, Gobi Partners, Golden Equator Ventures. Glints provides career development service with global footprints across Singapore, Taiwan, Indonesia, Vietnam, Hong Kong and Malaysia with 700+ Glintstars altogether
- In charge of Taiwan BU, covering Taiwan and Northeast Asia market
- Leading teams of 40+ Glintstars, including sales, business development, business operations, marketing and HR functions
- Formulating strategy and operations management
- Managing cross-region collaborations
Key achievements:
- Achieved 900% revenue growth Q1 vs Q4 in 2021 with consistent revenue performance in 2022, which contributes to securing our Series D funding
- Set up 2 teams of consultants and team leads
- Reorganize TW BU to improve operational efficiency
- Set up Sales Training Function to shorten the ramp-up period for newbies by 50%
- Set up Talent Success Function and work with the team to provide better customer experiences
- Localized Growth Marketing Function and work with the team to create better synergies between sales and marketing teams (10x the job listing on Glints TW website/ 4x the weekly user acquisition)
- Localized HR Function and improve internal HR related systems and process with the team
- Rolled out Software Knowledge Training in TW BU uplifting the Avg. CV to Interview conversion rate from 30% to 50% (on/off-boarding guidelines setup, labor law compliance, talent acquisition team rebuilding, time-off application guide)
- Rolled out new pricing strategy which boosted +125% gross margin and delivered the highest average billing across all BUs
DreamPlayer, Chief Executive Officer & Product Director, Nov. 2019 - Apr. 2020
A digital media startup providing premium content subscription service and online streaming courses (SaaS)
Annual revenue : 60 million NTD
- Reported directly to the board of directors
- Oversaw management of 20+ employees
- Led the team to accomplish a fund-raising project generating 20 million NTD total revenue
- Executed recruitment and rebuilding of team, expanding DreamPlayer from 6 to 20+ people within 2 months
- Collaborated with the R&D team to rebuild website (in entirety) within 4 months through SCRUM methodology, delivering features including premium content subscription services, online course streaming services, a profit-sharing system and CMS, etc.
- Cooperated with the R&D team to migrate our service from a private server to AWS
YOTTA E-learning Platform, Chief Operating Officer & Product Director, Oct. 2015 - Oct. 2019
An Ed-Tech startup providing online streaming courses (SaaS) and course planning, marketing and production service
Annual revenue : 130+ million NTD
Chief Operating Officer Role：
- One of the two founding members of the company, starting everything from scratch
- Scaled the team from 6 people to 50+ people (900% growth)
- Managed 50+ employees
- Lead company to break-even in 3 years and turn profitable in the 4th (started from 0 income to 130 millions in revenue)
- Provided services to 200,000+ users and 400+ clients/teachers
- Aided company in publishing over 300 online courses and selling over 10,000 courses monthly
- Reported directly to the board of directors
- Facilitated development of new sales strategy, which increased gross margin from 20% to 35%
- Spearheaded operation development strategies and competitive/market analysis
- Set up an operation SOP and composed all documents related, which aided in the upgrade of the operational efficiency across sales, marketing, content, media production and design departments
- Supervised various departments across production, marketing, content, sales, design, product to ensure optimal performance
- Implemented a customer service process which increased the efficiency and accuracy over 200% when solving users' problems
- Business model planning/refinement
- Set up corporate organization structure
- Drafted sales kit to boost business development efficiency, as well as various contracts to meet operation needs
- Implemented a bonus program to boost salesperson's performance and morale while simultaneously making profit for the company
- Managed and planned quarterly operation budgets for every fiscal year
- Led company monthly/annual company meetings
Product Director Role：
- Cooperated with R&Ds to deliver iteration biweekly through SCRUM methodology (failure rate under 10% for 4 years)
- Collaborated with UI designers to complete product feature planning, from wireframes to mockups and prototypes in RWD
- Brainstormed new features/solutions
- Defined/planned product roadmaps and generated PRD for R&Ds
- Aided in the tracking of bugs and searched for solutions with R&Ds
- Conducted QA before every release to ensure consistent release quality
- Reviewed API documents with R&Ds
- Worked with designers to set up the CIS and build product accordingly
- Refined the product and analyzed data using various tools such as GA, SimilarWeb, SQL in both quantitive and qualitative ways to improve UX.
- Achievements:
- Delivered two major site-wide version releases including CIS reformation and hundreds of feature updates with a bounce rate lowered by 50%（60% -> 30%）
- Average purchase value per user：1000+ NTD
- Repurchase rate over 25%
- Acquired 200,000+ members (started from 0 members)
- Implemented side-wide Google Analytics tracking code to help deep dive into user behavior
- Created comprehensive learning features for students including timestamp note, discussion board, homework submission, rating system, etc
- Provided features connecting teachers with students, including bulletin board, course editing system, Q&A feature, article publishing system, etc.
- Formulated great features for a higher work efficiency in backend systems for employees including EDM system, coupon system, earning dashboards, etc.
Xwap , Co-founder & Product Manager , Oct 2014 - Sep 2015
A mobile app providing exchange of goods services on both IOS and Android platform
- Selected as one of the final 15 out of 150 teams participating in the startup competition "紫牛戰隊" held by Cheetah Mobile (NYSE：CMCM)
- Won the chance to present a six minute pitch in front of several prestigious tech company founders (Cheetah Mobile CEO, Fu Sheng/AppWorks Founder, Jamie Lin/Armorize Technologies CEO, Wayne Huang）
Skills
Product Management
- Methodologies：SCRUM, Waterfall, Kanban
- Analysis：Google Analytics, SimilarWeb, SQL, Hotjar
- Development knowledge：AWS, GCP, Postman, Chrome DevTools, Mailgun, Facebook APIs, Jenkins, Bitbucket, Cloudflare, MySQL, MariaDB
- Prototyping：Axure RP, Sketch,Figma, Invision, Xmind
- Management：Assembla, Trello, G-suite, Jira
- Basic understanding of JavaScript, PHP, CSS, HTML
Operations Management
- KPI setup
- Organization structure
- Recruiting process setup
- Sales forecasting & budget managing
- Operational process refinement
- Draft/review/revise contracts
- Customer service system
- SOP setup
Language
- English - Professional (TOEIC 990)
- Mandarin - Native
- Taiwanese - Native
Marketing, Media, Office, CRM
- Facebook Ads, FB Pixel, Google Ads, Chatbots
- Photoshop, Adobe Illustrator, Dreamweaver, Camtasia
- Excel, PowerPoint, Keynote, Word, Prezi, Slack
- Hubspot
Education
National Chengchi University, LL.B, Law, 2010 - 2014
Having been cultivated with legal training for 4 years has equipped me with strong critical thinking abilities and a highly logical mindset. My problem solving capabilities allow me to collect, organize, and categorize data, in turn, enabling me to draw conclusions through deductive and inductive reasoning.
National Chengchi University, BA, Anthropology, 2010 - 2014
Pursuing a degree in Anthropology gave me the opportunity to explore the many facets of culture, improving my intercultural communication skills, and furthered my understanding of human behavior. When faced with problems, I am able to provide multiple solutions for different concerns and reasons.
Thank you for taking the time to review my resume.
Really looking forward to the opportunity for a continued conversation regarding my qualifications in a face-to-face interview.