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4-6 years
6-10 years
10-15 years
More than 15 years
Director of Operations @Jmen Taiwan - Jiuh Men 鉅門工業2020 ~ Present
・
資深產品經理 Senior Product Manager
Within one month
and trends in the global market Coordinated with the marketing, sales, and product development teams to provide feedback and suggestions for improvement Responsible for leading various government subsidy projects, and organizing the annual education and training plan and budget planning within the company Senior Product Manager • Meet.jobs - Global Talent, Global Jobs 六月一月以下三間公司的經歷均為 Web-based SAAS 軟體服務商之 Startup，服務內容分別為人力資源、不動產交易、及跨裝置內容
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
National Taiwan University
・
Electronics Engineering
HR Supervisor – L&D, ER, HRIS @NEC (台灣恩益禧股份有限公司)2023 ~ 2023
・
人力資源管理師、招募顧問
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立台北教育大學 National Taipei University of Education
・
藝術與造形設計學系Recruitment Consultant @CONNECTME2022 ~ Present
・
Business Development or Key Account Management or Client Acquisition or bundled in.
Within two months
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
University of Alberta
・
Economics
Offline
Offline
Past
General Manager, Taiwan @Glints2021 ~ 2022
・
Senior Product Manager, Product Director
Within one month
for newbies by 50% Set up Talent Success Function and work with the team to provide better customer experiences Localized Growth Marketing Function and work with the team to create better synergies between sales and marketing teams (10x the job listing on Glints TW website/ 4x the weekly user acquisition) Localized HR Function and improve internal HR related systems and process with the team Rolled out Software Knowledge Training in TW BU uplifting the Avg. CV to Interview conversion rate from 30% to 50% (on/off-boarding guidelines setup, labor law compliance, talent acquisition team rebuilding, time
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Chengchi University
・
Law, Anthropology
Training Leader @Google Operations Center2020 ~ Present
・
Training & Development / Learning & development / Training Specialist
Within one month
Design & Evaluation: Utilized ADDIE and Kirkpatrick models to ensure comprehensive content design, measure ROI, and improve learning outcomes across both ILT and self-paced formats Engaging Innovation: Employed innovative techniques and interactive elements to enhance retention, create immersive learning experiences, and foster deeper understanding (Dale's cone) Talent Development Revolutionized Talent Management: Developed and implemented an organization-wide skills matrix, standardizing assessments and facilitating seamless internal job transitions for over 600 employees Empowered Career Growth: Identified and defined key competencies across technical, non-technical, and ad processes, enabling diverse career advancement opportunities Strategic Collaboration: Partnered with Talent Acquisition and HR
Employed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Indira Gandhi National Open University
・
Counseling Psychology
Past
Customs brokarage at Vietfracht Ho Chi Minh @CÔNG TY LD TNHH DIMERCO VIETFRACHT2014 ~ 2017
・
Property Manager
Within one month
Property manager at Nova World Ho Tram and The Venica Khang Dien. _ Coordinating operation of three teams: cleaning service, gardeners & security. _Supervising vendors to maintain high standard quality at site. _ Collecting management fee and conducting monthly utility payment. _ Budget planning & control cost for site operation. _ Talent acquisition/ Employee trainning & development. _ Customer relation services (celebration & claims). _ Nova World Ho Tram project was supervised during final constructrion & handling over phase. _ Khang dien project was managed during post- warranty period (including partial handling over infrastructure to Government). _ Authority affair duties. Property Manager
Unemployed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
VCG
・
Property Management
Past
Staff Administrasi @PT. Citra Cahaya Gasindo2023 ~ 2024
・
Staff Administrasi
Within one month
rapat bulanan di awal bulan. SeptemberApril 2024 Magang HR IT Talent Acquisition • PT. Talenta Sinergi Group Yogyakarta Melakukan Canvassing dengan mengupload poster lowongan kerja dari web upscale.id di berbagai platform sosial media Processing Talent melalui website upscale.id sesuai dengan job desk Hijack Linked In talent yang memiliki skill dan pekerjaan yang dibutuhkan Melakukan Canvassing by chat sosial media kepada talent-talent yang memiliki skill dan pengalaman pekerjaan yang dibutuhkan Management team untuk mengerjakan pekerjaan sesuai dengan SOP setiap harinya. Melakukan pembagian tugas tim untuk melakukan processing talent yang melamar di web Upscale.
Unemployed
・
Open to opportunities
Full-time / Interested in working remotely
10-15 years
Universitas Islam Riau
・
Administrasi Publik, konsentrasi: Administrasi dan Manajemen Pembangunan, IPK 3.6. Employed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
North South University
・
Human Resource Management & Marketing
Past
Gap year @Career Break2020 ~ 2021
・
HRD /HRM /HR Full function & Project Manager/HR Manager/HRBP 組織經營與策略規劃, 人力資源發展專案規劃與執行 專案性質角色，內部HR策略顧問(招聘/薪酬/訓練發展)
Within two months
growth and stakeholder satisfaction in collaborative environments. Work Experience Gap year • Career Break Freelance- Event Planner - 88% succession of customized events and proposals tailored for employee engagement. Freelance- HR Consultant - Acted as HRBP, utilizing workforce analysis and people analysis in 5 SMEs, informing people strategy related to workflow, talent acquisition, ER, and training courses. - Developed over 3 customized training courses to improve employee performance, covering employee communication, workplace ethics, and professional etiquette. - Close collaboration with clients, achieving customer satisfaction and performance goals, with a success rate of over 80%. OctoberDecember 2021 EAP specialist- L&D
Unemployed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
University of Leeds
・
Data Analytics and Human Resource Management
Android Team Lead @104 Corporation2018 ~ Present
・
Senior Software Engineer, Principal Software Engineer, Engineering Manager
Within two months
edge features, delivering customized client solutions for global mobile phones. Cross Platform Dev : Introduced React-Native and Flutter to 104 Corp. and built in-house applications. Work Experience Android Team Lead • 104 Corporation MarPresent 104 Corp. - Leading human agency company in Taiwan specializing in Career Development & Talent Acquisition • Team Leadership: Led a 5-member Android App development team, achieving the following milestones: - 工作快找 App : Achieved 710k+ users, maintained a 4.6 user rating, and ensured 99.7% crash-free performance. - 人才快找 App: Attained 36k+ users
Employed
・
Open to opportunities
Full-time / Interested in working remotely
More than 15 years
UNSW
・
Computer software, network and security engineeringThe Most Lightweight and Effective Recruiting Plan
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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
Project / Product Management, COO, Chief Operation Officer, CEO, Chief Executive Officer
Fields of Employment
Information Services
Work experience
4-6 years
Management
I've had experience in managing 15+ people
Skills
Languages
English
・
Professional
Chinese
・
Native or Bilingual
Job search preferences
Positions
Senior Product Manager, Product Director
Job types
Full-time
Locations
Taipei, 台灣
Remote
Interested in working remotely
Freelance
No
Educations
School
National Chengchi University
Major
Law, Anthropology
Mars Liu
6+ years startup experience/ Passionate entrepreneur/ Not afraid to get hands dirty
Product Management/ Operational Management/ Business Model Planning
Chief Executive Officer/ Chief Operating Manager/ Product Manager/General Manager
Work Experience
Glints, General Manager - Taiwan, May. 2021 - July. 2022
A series D startup backed by Persol Holdings, DCM, Lavendar Hill, Monk's Hill Ventures, Gobi Partners, Golden Equator Ventures. Glints provides career development service with global footprints across Singapore, Taiwan, Indonesia, Vietnam, Hong Kong and Malaysia with 700+ Glintstars altogether
- In charge of Taiwan BU, covering Taiwan and Northeast Asia market
- Leading teams of 40+ Glintstars, including sales, business development, business operations, marketing and HR functions
- Formulating strategy and operations management
- Managing cross-region collaborations
Key achievements:
- Achieved 900% revenue growth Q1 vs Q4 in 2021 with consistent revenue performance in 2022, which contributes to securing our Series D funding
- Set up 2 teams of consultants and team leads
- Reorganize TW BU to improve operational efficiency
- Set up Sales Training Function to shorten the ramp-up period for newbies by 50%
- Set up Talent Success Function and work with the team to provide better customer experiences
- Localized Growth Marketing Function and work with the team to create better synergies between sales and marketing teams (10x the job listing on Glints TW website/ 4x the weekly user acquisition)
- Localized HR Function and improve internal HR related systems and process with the team
- Rolled out Software Knowledge Training in TW BU uplifting the Avg. CV to Interview conversion rate from 30% to 50% (on/off-boarding guidelines setup, labor law compliance, talent acquisition team rebuilding, time-off application guide)
- Rolled out new pricing strategy which boosted +125% gross margin and delivered the highest average billing across all BUs
DreamPlayer, Chief Executive Officer & Product Director, Nov. 2019 - Apr. 2020
A digital media startup providing premium content subscription service and online streaming courses (SaaS)
Annual revenue : 60 million NTD
- Reported directly to the board of directors
- Oversaw management of 20+ employees
- Led the team to accomplish a fund-raising project generating 20 million NTD total revenue
- Executed recruitment and rebuilding of team, expanding DreamPlayer from 6 to 20+ people within 2 months
- Collaborated with the R&D team to rebuild website (in entirety) within 4 months through SCRUM methodology, delivering features including premium content subscription services, online course streaming services, a profit-sharing system and CMS, etc.
- Cooperated with the R&D team to migrate our service from a private server to AWS
YOTTA E-learning Platform, Chief Operating Officer & Product Director, Oct. 2015 - Oct. 2019
An Ed-Tech startup providing online streaming courses (SaaS) and course planning, marketing and production service
Annual revenue : 130+ million NTD
Chief Operating Officer Role：
- One of the two founding members of the company, starting everything from scratch
- Scaled the team from 6 people to 50+ people (900% growth)
- Managed 50+ employees
- Lead company to break-even in 3 years and turn profitable in the 4th (started from 0 income to 130 millions in revenue)
- Provided services to 200,000+ users and 400+ clients/teachers
- Aided company in publishing over 300 online courses and selling over 10,000 courses monthly
- Reported directly to the board of directors
- Facilitated development of new sales strategy, which increased gross margin from 20% to 35%
- Spearheaded operation development strategies and competitive/market analysis
- Set up an operation SOP and composed all documents related, which aided in the upgrade of the operational efficiency across sales, marketing, content, media production and design departments
- Supervised various departments across production, marketing, content, sales, design, product to ensure optimal performance
- Implemented a customer service process which increased the efficiency and accuracy over 200% when solving users' problems
- Business model planning/refinement
- Set up corporate organization structure
- Drafted sales kit to boost business development efficiency, as well as various contracts to meet operation needs
- Implemented a bonus program to boost salesperson's performance and morale while simultaneously making profit for the company
- Managed and planned quarterly operation budgets for every fiscal year
- Led company monthly/annual company meetings
Product Director Role：
- Cooperated with R&Ds to deliver iteration biweekly through SCRUM methodology (failure rate under 10% for 4 years)
- Collaborated with UI designers to complete product feature planning, from wireframes to mockups and prototypes in RWD
- Brainstormed new features/solutions
- Defined/planned product roadmaps and generated PRD for R&Ds
- Aided in the tracking of bugs and searched for solutions with R&Ds
- Conducted QA before every release to ensure consistent release quality
- Reviewed API documents with R&Ds
- Worked with designers to set up the CIS and build product accordingly
- Refined the product and analyzed data using various tools such as GA, SimilarWeb, SQL in both quantitive and qualitative ways to improve UX.
- Achievements:
- Delivered two major site-wide version releases including CIS reformation and hundreds of feature updates with a bounce rate lowered by 50%（60% -> 30%）
- Average purchase value per user：1000+ NTD
- Repurchase rate over 25%
- Acquired 200,000+ members (started from 0 members)
- Implemented side-wide Google Analytics tracking code to help deep dive into user behavior
- Created comprehensive learning features for students including timestamp note, discussion board, homework submission, rating system, etc
- Provided features connecting teachers with students, including bulletin board, course editing system, Q&A feature, article publishing system, etc.
- Formulated great features for a higher work efficiency in backend systems for employees including EDM system, coupon system, earning dashboards, etc.
Xwap , Co-founder & Product Manager , Oct 2014 - Sep 2015
A mobile app providing exchange of goods services on both IOS and Android platform
- Selected as one of the final 15 out of 150 teams participating in the startup competition "紫牛戰隊" held by Cheetah Mobile (NYSE：CMCM)
- Won the chance to present a six minute pitch in front of several prestigious tech company founders (Cheetah Mobile CEO, Fu Sheng/AppWorks Founder, Jamie Lin/Armorize Technologies CEO, Wayne Huang）
Skills
Product Management
- Methodologies：SCRUM, Waterfall, Kanban
- Analysis：Google Analytics, SimilarWeb, SQL, Hotjar
- Development knowledge：AWS, GCP, Postman, Chrome DevTools, Mailgun, Facebook APIs, Jenkins, Bitbucket, Cloudflare, MySQL, MariaDB
- Prototyping：Axure RP, Sketch,Figma, Invision, Xmind
- Management：Assembla, Trello, G-suite, Jira
- Basic understanding of JavaScript, PHP, CSS, HTML
Operations Management
- KPI setup
- Organization structure
- Recruiting process setup
- Sales forecasting & budget managing
- Operational process refinement
- Draft/review/revise contracts
- Customer service system
- SOP setup
Language
- English - Professional (TOEIC 990)
- Mandarin - Native
- Taiwanese - Native
Marketing, Media, Office, CRM
- Facebook Ads, FB Pixel, Google Ads, Chatbots
- Photoshop, Adobe Illustrator, Dreamweaver, Camtasia
- Excel, PowerPoint, Keynote, Word, Prezi, Slack
- Hubspot
Education
National Chengchi University, LL.B, Law, 2010 - 2014
Having been cultivated with legal training for 4 years has equipped me with strong critical thinking abilities and a highly logical mindset. My problem solving capabilities allow me to collect, organize, and categorize data, in turn, enabling me to draw conclusions through deductive and inductive reasoning.
National Chengchi University, BA, Anthropology, 2010 - 2014
Pursuing a degree in Anthropology gave me the opportunity to explore the many facets of culture, improving my intercultural communication skills, and furthered my understanding of human behavior. When faced with problems, I am able to provide multiple solutions for different concerns and reasons.
Thank you for taking the time to review my resume.
Really looking forward to the opportunity for a continued conversation regarding my qualifications in a face-to-face interview.
Mars Liu
6+ years startup experience/ Passionate entrepreneur/ Not afraid to get hands dirty
Product Management/ Operational Management/ Business Model Planning
Chief Executive Officer/ Chief Operating Manager/ Product Manager/General Manager
Work Experience
Glints, General Manager - Taiwan, May. 2021 - July. 2022
A series D startup backed by Persol Holdings, DCM, Lavendar Hill, Monk's Hill Ventures, Gobi Partners, Golden Equator Ventures. Glints provides career development service with global footprints across Singapore, Taiwan, Indonesia, Vietnam, Hong Kong and Malaysia with 700+ Glintstars altogether
- In charge of Taiwan BU, covering Taiwan and Northeast Asia market
- Leading teams of 40+ Glintstars, including sales, business development, business operations, marketing and HR functions
- Formulating strategy and operations management
- Managing cross-region collaborations
Key achievements:
- Achieved 900% revenue growth Q1 vs Q4 in 2021 with consistent revenue performance in 2022, which contributes to securing our Series D funding
- Set up 2 teams of consultants and team leads
- Reorganize TW BU to improve operational efficiency
- Set up Sales Training Function to shorten the ramp-up period for newbies by 50%
- Set up Talent Success Function and work with the team to provide better customer experiences
- Localized Growth Marketing Function and work with the team to create better synergies between sales and marketing teams (10x the job listing on Glints TW website/ 4x the weekly user acquisition)
- Localized HR Function and improve internal HR related systems and process with the team
- Rolled out Software Knowledge Training in TW BU uplifting the Avg. CV to Interview conversion rate from 30% to 50% (on/off-boarding guidelines setup, labor law compliance, talent acquisition team rebuilding, time-off application guide)
- Rolled out new pricing strategy which boosted +125% gross margin and delivered the highest average billing across all BUs
DreamPlayer, Chief Executive Officer & Product Director, Nov. 2019 - Apr. 2020
A digital media startup providing premium content subscription service and online streaming courses (SaaS)
Annual revenue : 60 million NTD
- Reported directly to the board of directors
- Oversaw management of 20+ employees
- Led the team to accomplish a fund-raising project generating 20 million NTD total revenue
- Executed recruitment and rebuilding of team, expanding DreamPlayer from 6 to 20+ people within 2 months
- Collaborated with the R&D team to rebuild website (in entirety) within 4 months through SCRUM methodology, delivering features including premium content subscription services, online course streaming services, a profit-sharing system and CMS, etc.
- Cooperated with the R&D team to migrate our service from a private server to AWS
YOTTA E-learning Platform, Chief Operating Officer & Product Director, Oct. 2015 - Oct. 2019
An Ed-Tech startup providing online streaming courses (SaaS) and course planning, marketing and production service
Annual revenue : 130+ million NTD
Chief Operating Officer Role：
- One of the two founding members of the company, starting everything from scratch
- Scaled the team from 6 people to 50+ people (900% growth)
- Managed 50+ employees
- Lead company to break-even in 3 years and turn profitable in the 4th (started from 0 income to 130 millions in revenue)
- Provided services to 200,000+ users and 400+ clients/teachers
- Aided company in publishing over 300 online courses and selling over 10,000 courses monthly
- Reported directly to the board of directors
- Facilitated development of new sales strategy, which increased gross margin from 20% to 35%
- Spearheaded operation development strategies and competitive/market analysis
- Set up an operation SOP and composed all documents related, which aided in the upgrade of the operational efficiency across sales, marketing, content, media production and design departments
- Supervised various departments across production, marketing, content, sales, design, product to ensure optimal performance
- Implemented a customer service process which increased the efficiency and accuracy over 200% when solving users' problems
- Business model planning/refinement
- Set up corporate organization structure
- Drafted sales kit to boost business development efficiency, as well as various contracts to meet operation needs
- Implemented a bonus program to boost salesperson's performance and morale while simultaneously making profit for the company
- Managed and planned quarterly operation budgets for every fiscal year
- Led company monthly/annual company meetings
Product Director Role：
- Cooperated with R&Ds to deliver iteration biweekly through SCRUM methodology (failure rate under 10% for 4 years)
- Collaborated with UI designers to complete product feature planning, from wireframes to mockups and prototypes in RWD
- Brainstormed new features/solutions
- Defined/planned product roadmaps and generated PRD for R&Ds
- Aided in the tracking of bugs and searched for solutions with R&Ds
- Conducted QA before every release to ensure consistent release quality
- Reviewed API documents with R&Ds
- Worked with designers to set up the CIS and build product accordingly
- Refined the product and analyzed data using various tools such as GA, SimilarWeb, SQL in both quantitive and qualitative ways to improve UX.
- Achievements:
- Delivered two major site-wide version releases including CIS reformation and hundreds of feature updates with a bounce rate lowered by 50%（60% -> 30%）
- Average purchase value per user：1000+ NTD
- Repurchase rate over 25%
- Acquired 200,000+ members (started from 0 members)
- Implemented side-wide Google Analytics tracking code to help deep dive into user behavior
- Created comprehensive learning features for students including timestamp note, discussion board, homework submission, rating system, etc
- Provided features connecting teachers with students, including bulletin board, course editing system, Q&A feature, article publishing system, etc.
- Formulated great features for a higher work efficiency in backend systems for employees including EDM system, coupon system, earning dashboards, etc.
Xwap , Co-founder & Product Manager , Oct 2014 - Sep 2015
A mobile app providing exchange of goods services on both IOS and Android platform
- Selected as one of the final 15 out of 150 teams participating in the startup competition "紫牛戰隊" held by Cheetah Mobile (NYSE：CMCM)
- Won the chance to present a six minute pitch in front of several prestigious tech company founders (Cheetah Mobile CEO, Fu Sheng/AppWorks Founder, Jamie Lin/Armorize Technologies CEO, Wayne Huang）
Skills
Product Management
- Methodologies：SCRUM, Waterfall, Kanban
- Analysis：Google Analytics, SimilarWeb, SQL, Hotjar
- Development knowledge：AWS, GCP, Postman, Chrome DevTools, Mailgun, Facebook APIs, Jenkins, Bitbucket, Cloudflare, MySQL, MariaDB
- Prototyping：Axure RP, Sketch,Figma, Invision, Xmind
- Management：Assembla, Trello, G-suite, Jira
- Basic understanding of JavaScript, PHP, CSS, HTML
Operations Management
- KPI setup
- Organization structure
- Recruiting process setup
- Sales forecasting & budget managing
- Operational process refinement
- Draft/review/revise contracts
- Customer service system
- SOP setup
Language
- English - Professional (TOEIC 990)
- Mandarin - Native
- Taiwanese - Native
Marketing, Media, Office, CRM
- Facebook Ads, FB Pixel, Google Ads, Chatbots
- Photoshop, Adobe Illustrator, Dreamweaver, Camtasia
- Excel, PowerPoint, Keynote, Word, Prezi, Slack
- Hubspot
Education
National Chengchi University, LL.B, Law, 2010 - 2014
Having been cultivated with legal training for 4 years has equipped me with strong critical thinking abilities and a highly logical mindset. My problem solving capabilities allow me to collect, organize, and categorize data, in turn, enabling me to draw conclusions through deductive and inductive reasoning.
National Chengchi University, BA, Anthropology, 2010 - 2014
Pursuing a degree in Anthropology gave me the opportunity to explore the many facets of culture, improving my intercultural communication skills, and furthered my understanding of human behavior. When faced with problems, I am able to provide multiple solutions for different concerns and reasons.
Thank you for taking the time to review my resume.
Really looking forward to the opportunity for a continued conversation regarding my qualifications in a face-to-face interview.