CakeResume Talent Search

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4-6 years
6-10 years
10-15 years
More than 15 years
Avatar of 翁宇函.
Avatar of 翁宇函.
Past
Customer Operation Specialist @AlfredCamera 阿福管家
2021 ~ 2023
UI/UX Designer / Product Designer
Within one month
Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user interviews and design ideation. Wrote UX copy for app interfaces, errors, and marketing, ensuring clarity and engagement. Drove process optimization, achieving 50% faster Zendesk/ email response and a 40% rise in customer satisfaction. Offered technical customer support, using feedback to refine UX and enhance FAQs. Created training materials and guides, prioritizing user-friendly content. User Advocate & e-Commerce Specialist ZipX Taiwan Limited | NovemberAugust 2021 Refined customer support processes and materials, focusing on user interaction and support documentation.
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of Ivy Skipper.
Avatar of Ivy Skipper.
Sales Consultant/Content creator @YBA Marketing
2022 ~ Present
Within three months
2022 I led and managed the team in sales efforts. I opened and closed the store as well as handled cash transactions and bank deposits. Throughout my time here I was able to gain valuable knowledge or the sales industry specifically dealing in luxury items. I conducted interviews for new hires and trained new team members. I led team meetings and encouraged high sales and a quality customer experience. Server • Texas Roadhouse JanuaryAugust Education Western Governors University Educational SciencesSkills Communication Customer Relationship Management (CRM) Sales & Marketing Leadership Skills Digital Media Languages English — Native or Bilingual
Communication
Customer Relationship Management (CRM)
Sales & Marketing
Studying
Ready to interview
Part-time / Interested in working remotely
4-6 years
Western Governors University
Educational Sciences
Avatar of the user.
Avatar of the user.
Past
Head of Business Operations @51Talk
2022 ~ 2024
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
Management
Planning
Customer Relationship
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
City University of Hong Kong
Marketing
Avatar of the user.
Avatar of the user.
Past
Customer Service Manager @Asus 華碩電腦股份有限公司
2022 ~ 2023
Software Project / Product Management
Within one month
Product Management
Data Driven Decision Making
Critical Thinking and Problem Solving
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Chihlee Institute of Technology
International Business/Trade/Commerce
Avatar of 蔡永軒 ShaneTsai.
Avatar of 蔡永軒 ShaneTsai.
Past
客戶諮詢師 @忠訓國際股份有限公司
2023 ~ 2024
品牌宣傳及媒體公關人員、 行銷企劃人員、活動企劃人員、傳播媒體企劃人員
Within one month
of media interviews, brand exposure, training of seed interviewees. 3.公司新聞稿及內部刊物、社群文案撰寫。 Writing corporate news release, internal publications, and community articles. 4.客戶關係管理 CRM 建立。 Establish customer relationship management. 5.國內外參獎資料規劃與提報。 Planning and reporting of domestic and international award information. 6.協助品牌活動規劃與執行(含社群經營) 。 Assist in brand campaign
Word
ERP
Microsoft Office
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
臺北市立大學
環境教育與資源所
Avatar of 蔡文萱.
Avatar of 蔡文萱.
Sales Control Coordinator @Bosch Taiwan
2018 ~ Present
Operation Specialist/Logistics Specialist
Within one month
蔡文萱 Emily Tsai Supply chain and Logistics planning/Process coordination and optimization • Taipei City • [email protected] Work Experience Work Experience Sales Control and Coordinate Specialist • Robert Bosch Taiwan Co. Ltd. JunePresent | Taipei city, Taiwan Achieved all OEM (Original Equipment Manufacture) delivery in time for mobility customers new model products during COVID-19 semiconductor shortage and allocationQ2) Standardized and optimized third-party warehouse working instruction for keeping service stability Strengthened customer relationship and reliability with stable and cooperated logistics service DHL import and export shipments handling Coordinated customer claims with replacement and reverse
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Tunghai University
外國語文學系
Avatar of Steven.
Avatar of Steven.
Project Manager @明基電通
2022 ~ Present
Service Manager or Project Manager or Supply Chain Manager or Purchaser
Within one month
Steven I am an optimistic and proactive professional with strong communication and problem-solving skills, coupled with a focus on customer relationship management and goal achievement. My leadership and managerial prowess shine through my diverse workplace experiences. Business & Project Management Experience: 2 years as a Project Manager 2 years as a Sales Manager/Project Manager (ODM/OEM) 5 years as a Sales Manager/Project Manager (ESCO/IoT/Energy) Supply Chain Management Experience: 4 years as a Supply Chain Management Planner 2 years in Customs 3 years in Logistics Management Customer Service Management Experience
Word
PowerPoint
Excel
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Yuan-Ze University
製造工程與經營管理系
Avatar of the user.
Avatar of the user.
Past
Leader of APAC @FurniturePros Logistics Solutions Inc.
2022 ~ 2023
VP of Operations
Within one month
Communication
Management Team
Innovation Management
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
逢甲大學 Feng Chia University
科技管理研究所
Avatar of Jessie C.
Avatar of Jessie C.
Past
國定古蹟菸酒專賣局 修復再利用計畫 專案助理 @社團法人台灣歷史資源經理學會
2021 ~ 2021
PM/產品經理/專案管理
Within one month
卻不失重心,真摯優雅的專案經理。 學歷 私立東海大學 外國文學與語文學系 SepJune2012 國立台南女中 普通科 SepJune2008 技能 Project Completion & Management Sales Service & Management Customer Relationship Maintain 語言 Chinese - Native Madarin Chinese - Native English - Professional ( Toeic工作經歷 2021/7-2021/9 國定古蹟菸酒專賣局 修復再利用計畫 專案助理 社團法人台灣歷
Microsoft Office
Google Drive
Communication
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
私立東海大學
Foreign Literature and Language
Avatar of Alex Yu.
Avatar of Alex Yu.
Product Manager @Linker Vision
2023 ~ Present
PM/產品經理/專案管理
Within one month
working independently and collaboratively in a team environment. Self-motivated, with a strong sense of personal responsibility. AugFeb 2023 CPO & CO-FOUNDER Media.app Co., Ltd, Design business model, go-to-market strategy, industry study, and fundraising. 0 -> 1million valuation Product planning, business development, and customer relationship maintenance 24 Merchants, 6 IPs. NFT generation and 3D modeling Web 3.0, Metaverse, NFT-related consultant. OctFeb 2021 Project Engineer Acer Studying cutting-edge AI/DL skills to implement on a medical AI project. 92% accuracy on glaucoma CDR detection. Familiar
Business Development
Deep Learning
PYTHON
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
國立台灣科技大學 National Taiwan University of Science and Technology
電機工程

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within two months
Pengalaman di Perbankan
Logo of Bank Rakyat Indonesia.
Bank Rakyat Indonesia
2018 ~ 2023
Indonesia
Professional Background
Current status
Unemployed
Job Search Progress
Open to opportunities
Professions
Customer Service / Support
Fields of Employment
Banking
Work experience
4-6 years
Management
Skills
Word
Excel
Canva
PowerPoint
SAP
COREL DRAW
Communication
Administration
Languages
Indonesian
Fluent
English
Intermediate
Job search preferences
Positions
Administration Staff, Secretary, Human Resources, Trainer, Bussiness Development, Customer Relationship Management, marketing, finance
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
UNIVERSITAS KRISTEN INDONESIA TORAJA
Major
FINANCIAL MANAGEMENT
Print

Marten Napa

Indonesia
081342389544
[email protected]
https://www.linkedin.com/in/marten-napa-7a66a6116
https://marten28blog.wordpress.com

As a Teller Junior at Bank Rakyat Indonesia, I provide excellent customer service and handle various transactions for the bank's clients. I have been working in this role for more than five years, demonstrating my reliability, accuracy, and professionalism.

I hold a Sarjana degree in Financial Management from Universitas Kristen Indonesia Toraja, where I gained knowledge and skills in banking, marketing, and accounting. I also have experience in sales administration and WordPress, as evidenced by my publications and previous work at PT. PINUS MERAH ABADI. I am fluent in Bahasa Inggris, Bahasa Indonesia, and Bahasa Toraja, which enables me to communicate effectively with diverse customers and colleagues. I am passionate about learning new things and improving my performance.

Pengalaman Kerja


Teller Junior  •  Bank Rakyat Indonesia

November 2018 - November 2023  |  Taipei, Taiwan

  • Melayani Nasabah

Sales Admin  •  PT. PINUS MERAH ABADI

Maret 2018 - Juli 2018  |  Taipei, Taiwan

  • Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.

Pendidikan


UNIVERSITAS KRISTEN INDONESIA TORAJA

FINANCIAL MANAGEMENT   •  2013 - 2017

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.

Universitas Kristen Indonesia Toraja

Accounting and Business/Management  •  2013 - 2017

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.

Skil


  • Word
  • Excel
  • Canva
  • PowerPoint
  • SAP
  • COREL DRAW
  • Communication
  • Administration

Bahasa


  • Indonesian — Lancar
  • English — Menengah
Resume
Profile

Marten Napa

Indonesia
081342389544
[email protected]
https://www.linkedin.com/in/marten-napa-7a66a6116
https://marten28blog.wordpress.com

As a Teller Junior at Bank Rakyat Indonesia, I provide excellent customer service and handle various transactions for the bank's clients. I have been working in this role for more than five years, demonstrating my reliability, accuracy, and professionalism.

I hold a Sarjana degree in Financial Management from Universitas Kristen Indonesia Toraja, where I gained knowledge and skills in banking, marketing, and accounting. I also have experience in sales administration and WordPress, as evidenced by my publications and previous work at PT. PINUS MERAH ABADI. I am fluent in Bahasa Inggris, Bahasa Indonesia, and Bahasa Toraja, which enables me to communicate effectively with diverse customers and colleagues. I am passionate about learning new things and improving my performance.

Pengalaman Kerja


Teller Junior  •  Bank Rakyat Indonesia

November 2018 - November 2023  |  Taipei, Taiwan

  • Melayani Nasabah

Sales Admin  •  PT. PINUS MERAH ABADI

Maret 2018 - Juli 2018  |  Taipei, Taiwan

  • Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.

Pendidikan


UNIVERSITAS KRISTEN INDONESIA TORAJA

FINANCIAL MANAGEMENT   •  2013 - 2017

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.

Universitas Kristen Indonesia Toraja

Accounting and Business/Management  •  2013 - 2017

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.

Skil


  • Word
  • Excel
  • Canva
  • PowerPoint
  • SAP
  • COREL DRAW
  • Communication
  • Administration

Bahasa


  • Indonesian — Lancar
  • English — Menengah