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Avatar of Risko Martopo.
Avatar of Risko Martopo.
Past
Transmission and Switching Engineer @PT. Lintas Teknologi Indonesia
2003 ~ 2007
Telecomunication Tower and Structure Expert
Within one month
for MS Huawei (Hutch) • PT Dian Graha Elektrika SeptemberFebruari 2020 • Wireless migration from microwave to Leased Line for all Technologies (GSM, UMTS, LTE) for Nokia Equipment (NetAct) • CR Executor at wireless side • Cross check site wireless Block/Unblock status on Integration Process • Update Ticket for CR Activity related to Network Configuration Change • Support migration vepc Nokia to nfv Huawei Team Lead for GDC Indonesia and OMC Telkomsel • Nokia NovemberAgustus 2019 • Create Roster Monthly for NIC Team • Calculate Productivity base on Ticket • Weekly Report and Monthly Report • Make sure all ticket delivered with zero complaint NI (Network Integration) for Nokia
NetAct
U2000
ENM
Unemployed
Ready to interview
Full-time / Not interested in working remotely
More than 15 years
Universitas Trisakti
Teknik Elektro
Avatar of Frank Ramaglia Jr..
Avatar of Frank Ramaglia Jr..
Service Desk Consultant Level 2 @Wolf Consulting LLC
2023 ~ Present
Technical Support Specialist
Within two months
Frank Ramaglia Jr. Technical Support and Implementation Specialist CASTLE SHANN, PA 15234, USA Network Engineer and Support Professional with over 18 years of successful experience in desk side / remote support and network configuration. Recognized consistently for performance excellence and contributions to success in the MSP industry. Strengths in troubleshooting and installation backed by training in Microsoft products and cloud services. Work Experience Service Desk Consultant Level 2 • Wolf Consulting LLC JunePresent - Assist customers with day to day issues. - Provide remote support for users at various locations around Southwestern PA. - Troubleshoot, diagnose, and repair
Troubleshooting
Evaluations
Phone System Administration
Employed
Open to opportunities
Full-time / Remote Only
More than 15 years
ITT Technical Institute
Computer Network Systems
Avatar of the user.
Avatar of the user.
Past
Freelance @Fiverr, Adainweb, & Lalamove
2021 ~ Present
IT Support
Within six months
MikroTik Router Configuration
Photoshop
Microsoft Office
Unemployed
Open to opportunities
Full-time / Not interested in working remotely
6-10 years
SMA Negeri 2 Cikarang Utara
Ilmu Pengetahuan Sosial
Avatar of Mohamad Rizal.
Offline
Avatar of Mohamad Rizal.
Offline
IT Support Specialist @PT Kreasi Arduo Indonesia (ARTUGO)
2021 ~ Present
IT Support
Within six months
gmail.comWork Experience IT Support Specialist • PT Kreasi Arduo Indonesia (ARTUGO) JunePresent Provide daily support to ensure the smooth running of computers, network devices, printers, as well as the needs of end users Installation and configuration of hardware and software, standard OS, Client network Asset Management (Laptop, CPU, Printer, Network Devices) maintain inventory and liaise with vendors Performs first level troubleshooting and support for scheduled user data backups Linux Server Distro CentOS/Ubuntu/Debian (Install, Configure, Security) Including System Management, Monitoring Tools for Linux O/S, Apps and Networking Devices Network Configuration (MikroTik, UniFi, Ruijie), Virtual
Networking
Network Infrastructure
Network Troubleshooting
Employed
Full-time / Interested in working remotely
4-6 years
Global Institute of Technology and Business
Information Technology
Avatar of Fox Tien.
Within six months
quality solutions that meet and exceed client expectations. - Provide expert guidance and support to clients in utilizing Azure Data Factory for seamless data integration and transformation. - Resolve complex issues related to different data sources, ensuring smooth data workflows within Azure Data Factory. - Collaborate with clients to optimize network configurations, troubleshoot virtual network issues, and enhance overall system performance. - Conduct comprehensive assessments of clients' existing infrastructure to identify areas for improvement and optimization. Skills: Azure Data Factory · Synapse Integration · Azure Technical Specialist(Risk Management) • Xuenn Private Limited OctFeb 2023 As a Technical Specialist(Risk Management), I
Full-time / Interested in working remotely
More than 15 years
Avatar of Afdal Budiman.
Avatar of Afdal Budiman.
Account Manager @Kesia.id
2022 ~ Present
Account Manager
Within one year
implementation. Communicated effectively with clients to convey updates, product enhancements, and industry news. FebruaryJanuary 2023 Network Engineer Yayasan As-Syifa Al-Khoeriyyah Designed, implemented, and supported the organization's computer network infrastructure, ensuring seamless communication and connectivity among departments. Managed and maintained network performance, effectively troubleshooting and resolving issues to optimize network availability and performance. Evaluated network needs and developed strategies for enhancing and expanding the network to meet evolving organizational demands. Collaborate with cross-functional teams to ensure seamless integration and functionality of network systems. Additionally, diligently documented network configurations,...
Microsoft Office
Communication
Networking Concepts
Employed
Full-time / Interested in working remotely
4-6 years
SMK Negeri 1 Subang
Software Engineering
Avatar of Faizan kabir.
Avatar of Faizan kabir.
Business Center Executive @Ufone
2019 ~ Present
More than one year
Resolving CRM Charji Complaint of all over Pakistan Resolving Charji signal issue through technical assistant on call and also resolve all devices fault on immediate basis FebruaryAugust 2017 Technical Support Representative • PTCL Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits FebruaryJanuary 2016 JPCB Controller • TOYOTA Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office
Excel
word
PowerPoint
Full-time
6-10 years
University Of Karachi
Political Science History Home Economics Islamic Studies
Avatar of the user.
Avatar of the user.
Senior IT Engineer @Alco
2017 ~ Present
IT Engineer
Within one month
implementation
responsible
Networking
Employed
Full-time / Not interested in working remotely
6-10 years
Shobhit School of Distant Education, Shobhit University
Bachelor of Computer Applications
Avatar of the user.
Avatar of the user.
Senior Network Engineer, Infrastructure @Sea Ltd.
2021 ~ 2022
Network Engineer
Within two months
CCNA
RHEL
R
Employed
Full-time / Interested in working remotely
4-6 years
世新大學
資訊管理學系
Avatar of Solomon Ayedagn.
Avatar of Solomon Ayedagn.
Software Engineering A.Lecturer @Wollo University
2017 ~ Present
Software Engineering Lecturer and Software Developer
More than one year
on [A+] Aplus ERP-System Project and Assistant lecturer in the Software Engineering Department. In the process, I am a Microsoft Certified Professional(MCP) on Programming in C# and Programming in HTML5 with Javascript and CSS3.In addition I have also demonstrated ability in Software development, network installation and Configuration, and SQL Server Management. Gulele, Addis Ababa, Ethiopia Projects Aplus ERP System Educational ERP System that has about 13 main modules, working as Project Team Leader and Developer. Addresme Schooling App It's a schooling application that will enable families to monitor their student
PHP
C#
CSS
Part-time / Interested in working remotely
4-6 years
Wollo University Tulane International University
Post Graduate diplom on Modern Programing

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Within six months
Information Technology Support Specialist, Information Technology Infrastructure and Network Engineer
Logo of PT Kreasi Arduo Indonesia (ARTUGO).
PT Kreasi Arduo Indonesia (ARTUGO)
2021 ~ Present
Tangerang, Tangerang City, Banten, Indonesia
Professional Background
Current status
Employed
Job Search Progress
Professions
System, Network Administrator, Technical Support, System Architecture
Fields of Employment
Work experience
4-6 years
Management
Skills
Networking
Network Infrastructure
Network Troubleshooting
System Administration
Network Administration
Database Administration
Database Management Systems
Hardware and Networking
Hardware and Software installation
Hardware Troubleshooting
Software Installation
Software Troubleshooting
IT Infrastructure
IT Support ( Software/Hardware Instalation )
IT Service Management
Languages
Indonesian
Native or Bilingual
English
Intermediate
Javanese
Intermediate
Job search preferences
Positions
IT Support
Job types
Full-time
Locations
Tangerang, Banten, Indonesia
Remote
Interested in working remotely
Freelance
Educations
School
Global Institute of Technology and Business
Major
Information Technology
Print

Mohamad Rizal

I am an IT Support Professional with 5 years extensive experience in this industry. I have in-depth knowledge of operating systems, networks and computer hardware. During my career, I have successfully completed a variety of complex IT projects, including network troubleshooting, data recovery, and software configuration. I also have strong communication skills to effectively explain technical solutions to non-technical users.

  Tangerang, Tangerang City, Banten, Indonesia    

  [email protected]    089525548163

Work Experience

IT Support Specialist  •  PT Kreasi Arduo Indonesia (ARTUGO)

June 2021 - Present

  • Provide daily support to ensure the smooth running of computers, network devices, printers, as well as the needs of end users
  • Installation and configuration of hardware and software, standard OS, Client network
  • Asset Management (Laptop, CPU, Printer, Network Devices) maintain inventory and liaise with vendors
  • Performs first level troubleshooting and support for scheduled user data backups
  • Linux Server Distro CentOS/Ubuntu/Debian (Install, Configure, Security) Including System Management, Monitoring Tools for Linux O/S, Apps and Networking Devices
  • Network Configuration (MikroTik, UniFi, Ruijie), Virtual Machine, Cloud VPS, Proxmox
  • Monitor and Maintain Server System/Infrastructure Health to ensure the highest level of system and infrastructure performance and availability
  • Troubleshoot, Diagnose and resolve issues including monitoring and testing application performance for bottlenecks, identifying possible solutions, and working with application developers to implement those fixes
  • Implement system automation for better efficiency
  • Test, Evaluate and make recommendations about new technologies
  • Provide procedural Documentation and User Guide

Technical Support Specialist  •  PT Mustika Teknik Gemilang

January 2021 - April 2021

  • Installing, Setting and Configuring CCTV systems, Finger Print, Door Access, IP PBX, MikroTik
  • Helpdesk, Troubleshooting and provide the best solution for every problem both to the customer
  • Conduct product usage training to customers
  • Conducting surveys, estimating material requirements and length of work on each project
  • Learn and improve product knowledge
  • System/Software/Hardware Testing Commissioning
  • Coordination with operational team and customers

Service Area Engineer  •  PT.Visionet Data Internasional

October 2018 - October 2020

  • Maintenance and installation of EDC Bank machines
  • Maintenance and installation of hardware devices and office software
  • Maintenance and installation of CCTV
  • Maintenance and installation of SNMP Network LAN, MAN, WAN (Routing, Switching, Configuration)
  • Maintenance of Bank ATM machines
  • Sky Parking machine maintenance
  • Establish relationships and support services with customers

Personnel Coordinator  •  PT. Mitsuba Indonesia

August 2015 - June 2017

  • Maintenance of waste water treatment plants produced by WWTP (Waste Water Treatment Plants) and B3
  • Ensuring chemical raw materials for waste processing
  • Ensuring production waste does not pollute the environment
  • Coordination with environmental parties and waste treatment vendors
  • Making daily, weekly and monthly statistical reports on waste quality remains good
  • Make a stock taking report of chemical raw materials
  • Making safety work reports

Education

2016 - 2020

Global Institute of Technology and Business

Information Technology

2012 - 2015

SMK Pancakarya

Computer and Network Engineering

Skills


  • Networking
  • Network Infrastructure
  • Network Troubleshooting
  • Network Administration
  • System Administration
  • Database Administration
  • Database Management Systems
  • Hardware and Networking
  • Hardware and Software installation
  • Hardware Troubleshooting
  • Software Installation
  • Software Troubleshooting
  • IT Infrastructure
  • IT Support ( Software/Hardware Installation )
  • IT Service Management

Languages


  • Indonesian — Native or Bilingual
  • English — Intermediate
  • Javanese — Intermediate
Resume
Profile

Mohamad Rizal

I am an IT Support Professional with 5 years extensive experience in this industry. I have in-depth knowledge of operating systems, networks and computer hardware. During my career, I have successfully completed a variety of complex IT projects, including network troubleshooting, data recovery, and software configuration. I also have strong communication skills to effectively explain technical solutions to non-technical users.

  Tangerang, Tangerang City, Banten, Indonesia    

  [email protected]    089525548163

Work Experience

IT Support Specialist  •  PT Kreasi Arduo Indonesia (ARTUGO)

June 2021 - Present

  • Provide daily support to ensure the smooth running of computers, network devices, printers, as well as the needs of end users
  • Installation and configuration of hardware and software, standard OS, Client network
  • Asset Management (Laptop, CPU, Printer, Network Devices) maintain inventory and liaise with vendors
  • Performs first level troubleshooting and support for scheduled user data backups
  • Linux Server Distro CentOS/Ubuntu/Debian (Install, Configure, Security) Including System Management, Monitoring Tools for Linux O/S, Apps and Networking Devices
  • Network Configuration (MikroTik, UniFi, Ruijie), Virtual Machine, Cloud VPS, Proxmox
  • Monitor and Maintain Server System/Infrastructure Health to ensure the highest level of system and infrastructure performance and availability
  • Troubleshoot, Diagnose and resolve issues including monitoring and testing application performance for bottlenecks, identifying possible solutions, and working with application developers to implement those fixes
  • Implement system automation for better efficiency
  • Test, Evaluate and make recommendations about new technologies
  • Provide procedural Documentation and User Guide

Technical Support Specialist  •  PT Mustika Teknik Gemilang

January 2021 - April 2021

  • Installing, Setting and Configuring CCTV systems, Finger Print, Door Access, IP PBX, MikroTik
  • Helpdesk, Troubleshooting and provide the best solution for every problem both to the customer
  • Conduct product usage training to customers
  • Conducting surveys, estimating material requirements and length of work on each project
  • Learn and improve product knowledge
  • System/Software/Hardware Testing Commissioning
  • Coordination with operational team and customers

Service Area Engineer  •  PT.Visionet Data Internasional

October 2018 - October 2020

  • Maintenance and installation of EDC Bank machines
  • Maintenance and installation of hardware devices and office software
  • Maintenance and installation of CCTV
  • Maintenance and installation of SNMP Network LAN, MAN, WAN (Routing, Switching, Configuration)
  • Maintenance of Bank ATM machines
  • Sky Parking machine maintenance
  • Establish relationships and support services with customers

Personnel Coordinator  •  PT. Mitsuba Indonesia

August 2015 - June 2017

  • Maintenance of waste water treatment plants produced by WWTP (Waste Water Treatment Plants) and B3
  • Ensuring chemical raw materials for waste processing
  • Ensuring production waste does not pollute the environment
  • Coordination with environmental parties and waste treatment vendors
  • Making daily, weekly and monthly statistical reports on waste quality remains good
  • Make a stock taking report of chemical raw materials
  • Making safety work reports

Education

2016 - 2020

Global Institute of Technology and Business

Information Technology

2012 - 2015

SMK Pancakarya

Computer and Network Engineering

Skills


  • Networking
  • Network Infrastructure
  • Network Troubleshooting
  • Network Administration
  • System Administration
  • Database Administration
  • Database Management Systems
  • Hardware and Networking
  • Hardware and Software installation
  • Hardware Troubleshooting
  • Software Installation
  • Software Troubleshooting
  • IT Infrastructure
  • IT Support ( Software/Hardware Installation )
  • IT Service Management

Languages


  • Indonesian — Native or Bilingual
  • English — Intermediate
  • Javanese — Intermediate