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Avatar of 魏文莉 Kallista Wei.
Avatar of 魏文莉 Kallista Wei.
Product Developer @Sararose International Inc
2020 ~ Present
Product/Project Manager
Within one month
Product: hat, handbag, belt, garment, home decor, water bottle...etc Key customer: Forever 21 | MAO Mapping over 20 customers from worldwide with suitable vendor for customized product. Cooperated with design team to adjust the design, with purchasing team for finding qualified vendor and with QA team for shipping out good quality product. did fashion trend research for each season to make sure all of recommended product is on trend. Negotiated price with vendor to reach customer's request. Managed customer accounts to secure customer satisfaction and repeat business. Identified ...
Word
Excel
PowerPoint
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
華梵大學
外國語文學系
Avatar of Douglas Yin.
Avatar of Douglas Yin.
Past
Head of Business Operations @51Talk
2022 ~ 2024
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
with pre-study AI interactions to engage children, post-class AI reviews, and bonus mini-games like "Elf" to encourage learning. Start a business MUMUYA Collection Co., Ltd MayOct 2022 Taipei, Taiwan MUMUYA Collection is an eCommerce platform which is selling toiletries and perfume. Maintained focus on customer satisfaction and brand diversity, enhancing the shopping experience for buyers across multiple sectors Managed an eCommerce platform specializing in the sale of toiletries and perfume, offering a diverse range of brands. Oversaw multi-brand retail operations, facilitating customer access to various options, enabling comparison of prices, features, and
Management
Planning
Customer Relationship
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
City University of Hong Kong
Marketing
Avatar of the user.
Avatar of the user.
Past
Customer Operation Specialist @AlfredCamera 阿福管家
2021 ~ 2023
UI/UX Designer / Product Designer
Within one month
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of the user.
Avatar of the user.
Sustaining/NPI Engineering Program Manager @Foxconn Industrial Internet
2022 ~ Present
Product Manager/ Program Manager
Within one month
Project Management Professional (PMP)
New Product Development Professional (NPDP)
MS project
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Tsinghua University (北京)清華大學
International Master of Business Administration (IMBA)
Avatar of Fiora Tsai.
Avatar of Fiora Tsai.
Procurement/Sales Engineer @Roresin Corp
2017 ~ Present
Procurement/Sales Engineer
Within one month
product development in the Asia-Pacific region. Established 2 new suppliers to fulfill the R&D and procurement team's needs for introducing new items within a span of 6 months. Negotiation - Conducted analysis of 40+ customer complaints to identify root causes and formulated resolution, successfully increasing customer satisfaction and loyalty by 15-20%. Resolved quality disputes by negotiating an exceptional refund agreement with the supplier, thereby safeguarding and reinforcing our important client relationship. Problem - solving - Converted customized contracts to replace standardized contracts to resolve disputes between the customer - BenQ Material and the international supplier
Analysis
Intercultural Communication
Business Administration
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
銘傳大學 Ming Chuan University
Business Administration
Avatar of Henry Lee.
Avatar of Henry Lee.
Software Engineer II @Paypal
2021 ~ Present
Software Engineer / Backend Engineer
Within three months
Henry Lee Software Engineer II at Paypal [email protected] Austin, TXExperience NovPresent Austin, TX Software Engineer II Paypal - Developed and maintained currency rate caching system in Java, utilizing Oracle DB, and Redis, efficiently handling over 750,000 transactions daily. - Enhanced the efficiency of the rate update mechanism by strategically decreasing the frequency of updates for seldom-utilized currencies, resulting in a 15% improvement in system load distribution. - Automated contract setup crucial processes, effectively reducing average processing times by 1 hour and enhancing customer satisfaction. - Managed and resolved production issues in days, ensuring optimal system
Java
API Development
SQL
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Georgia Institute of Technology
Computer Science
Avatar of the user.
Avatar of the user.
Strategic Account Manager @iSPOT Media 艾斯博媒體股份有限公司
2023 ~ Present
Strategic Account Manager
Within one month
Microsoft Office
Communication
Photoshop
Employed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
淡江大學 Tamkang University
國際觀光管理學系
Avatar of Timmy TSENG.
Avatar of Timmy TSENG.
安全組組長 @INTECHWORLD INC.(菲律賓總公司)(電腦系統整合服務業)
2022 ~ Present
滲透測試、資訊安全
Within one month
Accountable for executing tasks assigned by superiors, providing technical troubleshooting support to the team for successful project completion. Engaged in performance evaluation and communication, ensuring alignment of team objectives with organizational goals. Managed Service Level Agreements (SLAs) with websites, delivering comprehensive data analysis to enhance service quality and customer satisfaction. Position: System enginner Company: Intech Duration:Now Location: Philippines Use python and Jenkins build whole CI/CD From Jira(RD) > Jira(SA) > Jenkins(SA) > Deploy instance or k8s Use python and Jenkins maintain more than 20 thousands domain SSL certificate. Know Basic machine learning.
python
Linux
AWS
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
資策會
雲端網路系統工程師
Avatar of Hung Li.
Avatar of Hung Li.
Business Analyst @Vaco
2023 ~ Present
Data Analyst, Business Intelligence, Languages
Within one month
periodic reports using Google Sheets, BigQuery, and Looker Studio, enhancing operational efficiency by 40% and service quality by 25%. Developed two content review and quality assurance automation systems utilizing Google Sheets and Google Apps Script, resulting in a 45% reduction in operational labor. Designed 10+ data reporting infrastructures using Google Sheets, BigQuery, and Data Studio, providing invaluable insights into product operations. JuneMarch 2023 Market Research Consultant (Japanese) • Vaco Moderately 500+ multilingual content moderation by month, with proven records of low turnaround time and high quality Consistently achieved outstanding customer satisfaction (CSAT 90%...
Google Spreadsheets
Google Data Studio
Google Surveys
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
National Yunlin University of Science and Technology
English, Second Language Acquisition, Linguistics
Avatar of Ankit Dixit.
Avatar of Ankit Dixit.
Associate Director- Customer Experience @BeatO
2021 ~ Present
Head - Customer Experience
Within one month
/Founder's Escalations, Medicine/Lab Test, and Customer Success-Care & Doctor team to improve the first interaction of subscription customers. Conducting effective 1:1 meetings, coaching, and mentorship to drive team performance, career growth, and job enrichment opportunities. Process Improvement and Automation: Spearheading initiatives to improve customer experience by streamlining existing processes, leveraging automation, and optimizing Chatbot communications. Implemented TnQ guidelines and managed the Quality & Training team to ensure consistent and effective customer service procedures. Customer Feedback Analysis: Collected, tracked, and analyzed customer feedback to gain valuable insights into customer satisfaction (CSAT%) and brand
Microsoft Office
statistics software
Google Drive
Employed
Full-time / Interested in working remotely
10-15 years
Jiwaji University Gwalior (MP)
Ops & Marketing

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Technical Skills
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Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
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More than one year
Team Leader
Royal Enfield
2019 ~ 2021
Shiralakoppa, Karnataka 577428, India
Professional Background
Current status
Job Search Progress
Professions
Sales Team Lead
Fields of Employment
Work experience
2-4 years
Management
I've had experience in managing 5-10 people
Skills
Adaptability
Ambitious
Practical
Assisted
Adaptable
Ability To Work Under Pressure
Ability To Work In A Team
Customer Relationships
Constructive Feedback
Time Management
Languages
English
Professional
Kannada
Native or Bilingual
Hindi
Fluent
Urdu
Native or Bilingual
Arabic
Beginner
Job search preferences
Positions
Team Leader
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
National Institute Of Information Technology
Major
Computer Programming
Print

Musthaq Ahamed

Team Leader

  Shiralakoppa, Karnataka 577428, India 


Career Objective
To secure a challenging position in a reputable organization, to expand my learning, knowledge, and skills and to make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.

    

Work Experience

September 2019 - October 2021

Team Leader

Royal Enfield

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Submitted reports to senior management to aid in business decision-making and planning.
Monitored sales team performance and provided constructive feedback.
Reported sales data to upper management for review.
Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
Set ambitious sales goals and motivated strong performance to keep team growing effectively.
Kept detailed track of sales and customer information in company system.
Trained, coached and mentored new sales associates for maximum performance.
Negotiated contracts and sales terms with new and existing clients

September 2018 - September 2019

Sales Executive

Royal Enfield

Sales Executive at Royal Enfield, Shimoga

Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Presented products to clients using dynamic presentations and practical use-case scenarios.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.

May 2017 - February 2018

Medical laboratory technician

Life Care Diagnostics

Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injurie s.
Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
Assisted with safe transfusions by conducting tests and completing blood counts.
Set up, maintained and verified sterility of lab equipment and tools.
Analyzed experiment and test results to validate adherence to standards and specifications.
Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
Served customers and followed outlined steps of service.

Education

National Institute Of Information Technology

Computer Programming

2019 - 2019

Gangotri Paramedical Institution

Diploma

2016 - 2019

Govt Junior College

10

2013 - 2014

Skills


  • Adaptability
  • Ambitious
  • Practical
  • Assisted
  • Adaptable
  • Ability To Work Under Pressure
  • Ability To Work In A Team
  • Customer Relationships
  • Constructive Feedback
  • Time Management

Languages


  • English — Professional
  • Kannada — Native or Bilingual
  • Hindi — Fluent
  • Urdu — Native or Bilingual
  • Arabic — Beginner
Resume
Profile

Musthaq Ahamed

Team Leader

  Shiralakoppa, Karnataka 577428, India 


Career Objective
To secure a challenging position in a reputable organization, to expand my learning, knowledge, and skills and to make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.

    

Work Experience

September 2019 - October 2021

Team Leader

Royal Enfield

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Submitted reports to senior management to aid in business decision-making and planning.
Monitored sales team performance and provided constructive feedback.
Reported sales data to upper management for review.
Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
Set ambitious sales goals and motivated strong performance to keep team growing effectively.
Kept detailed track of sales and customer information in company system.
Trained, coached and mentored new sales associates for maximum performance.
Negotiated contracts and sales terms with new and existing clients

September 2018 - September 2019

Sales Executive

Royal Enfield

Sales Executive at Royal Enfield, Shimoga

Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Presented products to clients using dynamic presentations and practical use-case scenarios.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.

May 2017 - February 2018

Medical laboratory technician

Life Care Diagnostics

Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injurie s.
Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
Assisted with safe transfusions by conducting tests and completing blood counts.
Set up, maintained and verified sterility of lab equipment and tools.
Analyzed experiment and test results to validate adherence to standards and specifications.
Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
Served customers and followed outlined steps of service.

Education

National Institute Of Information Technology

Computer Programming

2019 - 2019

Gangotri Paramedical Institution

Diploma

2016 - 2019

Govt Junior College

10

2013 - 2014

Skills


  • Adaptability
  • Ambitious
  • Practical
  • Assisted
  • Adaptable
  • Ability To Work Under Pressure
  • Ability To Work In A Team
  • Customer Relationships
  • Constructive Feedback
  • Time Management

Languages


  • English — Professional
  • Kannada — Native or Bilingual
  • Hindi — Fluent
  • Urdu — Native or Bilingual
  • Arabic — Beginner