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/calls/ Facebook inquiries support - Spare part arrangement- APAC warehouse and distributor in APAC area - RMA request handling/Credit note issuing - RMA product testing - Power Supply - Inventory management– Spare part - Weekly Sales meeting reported- APAC Aftersales - Monthly and annually budgeted- APAC aftersales - Shipping documents prepare/checking Klook Travel Technology Limited, Customer Experience Specialist II, Oct 2019 ~ AugE-mail/calls/online chat handling - Case tracking - Arrange customized travel plan - Complains handling - coordinate with business development team and local operator - FAQ translation - Chinese and English - Specific project executed Intertek Testing Service Taiwan Ltd., Specialist, Jun 2012

skilled in an array of platforms seeks an opportunity to leverage new technology while improving website security, user-friendliness. Gurugram, Haryana, India Technical Skills Operating System : Windows Series Tools : Microsoft Visual Studio 2017 Programming Language : C# 7.0 ,Angular 6 Development Methodology : Waterfall Model , Agile Methodology Web Technology : HTML, JQuery , JSON Web Technology : KnockoutJS,AJAX Microsoft Technology : ASP.NET MVC,.NET Core 2.0,Web Services ,WCF Microsoft Technology : Web API Database : Microsoft SQL Server 2012 Server : IIS. Basic Knowledge about Azure Source Control : TFS,SVN and GitHub Travel Technology GDS : Amadeus and

jQuery Ajax JSP Language Chinese - Native English - Intermediate (TOEIC 820) Japanese - Intermediate (JLPT N3) Hokkien - Native Work experience Sabre Travel Network Taiwan LTD. (先啟資訊系統(股)公司), Java Software Engineer, Aug 2015 ~ Mar 2020 Sabre is one of a leaders in the world in travel technology solutions. • Analysed and developed new features in Java (Springboot, Swing) for the GDS, the application users are American express,Lion travel and etc. • Write JSP,jQuery,Javascript and Servlets to add functionality to web application based on customer requirements. • Creating over 10 projects and plugins

Rita Cheng Hi, I'm Rita. 8 years of HR experience, including recruit, training, and employee relationship of working in the Network, Technology, Travel and Retails industry. My personality is outing and positive, good at communication and coordination, and help people to solve their problems, and also be a good team player in the organization. Have different industry work experience is my advantage, quick learner and willing to share my idea and information with my team. Dare to challenge is let me get more chance in my career paths, such like recruit 200 people to build

of 4 at Mindtree onsite • Liaising with airlines for the Lowest Logical Fares • Ensure client email communications are answered promptly, and in compliance with contractual service standard • To devise best travel plans for clients with optimum efficiency and cost effective manner • Resolved travel related queries well within SLA’s • Organize / Manage group travel ( Inbound & Outbound tours) • Corporate client management, Have Headed a Team of 7 at HCL Technologies Travel Desk for period of 1 Year , Tyco for 1 Year , GMR for 1 ½ year and with MindTree as Account Manager. • Heading operations of Air Travel ...

Field Verification Project: Immersive 3D Virtual Consumer Experience ServiceShilin Evergreen Club Lecture: Monetization Techniques in Marketing - Capturing Customers' Hearts through Online MarketingTaiwan Shopping Center Association - Collaborative Exchange on Smart Retail Display Applications - Adoption and Extension~Ministry of Economic Affairs, Small and Medium Enterprise Administration - Multi-language Old House Boutique Private Travel Ultra HD Deep Smart Tourism Service Technology Development Project GM's Assistant • Harvest securities Investment Consulting Co., Ltd. 二月十二月 2020 Completion of two medical beauty clinics in Taipei City. Completion a medical beauty clinic in New Taipei City. Project Manager • Big

. Schematic design ex. Main board extension board.etc. . Check placement layout layout guide and Create BOM. Debug Main board extension board and system.etc. Measure power on/off sequence high speed.etc. Debug SW code CPLD code. Frequent travel to Bangkok for system debug and Technology transfer. Co-work with SI Sales PM ME SW CPLD ETE thermal. Assist other hardware engineers to debug the board. Senior Design Engineer • Ennoconn Corp 六月四月 2018 台灣 New T'aipei City 中和區