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进阶搜寻
On
4 到 6 年
6 到 10 年
10 到 15 年
15 年以上
Deputy Project Manager @Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.)2020 ~ 现在
・
PM/產品經理/專案管理
一個月內
Lab (GreatOne/Cerpass/BV) Schedule tracking Achievement *Designed the PC lens according with Park garage luminaries *Developed the first lamp to meet criteria of Designlights consortium Hannstar, Senior Product Strategy Mangaer , May 2015 ~ Aug 2016 *LCD automotive project management, in charge of Truly,DesaySV and BYD *New project cost effect analysis *Align with cross-functional teams communication and coordination Achievement * Developed the first big size 15.6 inch automotive * New technology photo alignment for mass production Wintek , LCM Section Manger, Jun 2013 ~ Nov 2014 *In charge of Samsung/LG *Team leadership,Monitor, drive and facilitate the
就职中
・
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
NTNU
・
Optical electrical technology
曾任
Product Development Specialist @Emporium Corporation2021 ~ 2024
・
商務開發、專案管理、產品開發
一個月內
satisfaction. Netherlands [email protected] YMCA JapaneseNational Kaohsiung University of Hospitality and Tourism MICE Marketing Work experience Emporium Corporation https://www.emporium.com.tw/about.php Product Development Specialist DecApril 2024 Managed end-to-end processes for product development, including cost analysis, data analytics, and logistics planning for import and export via air and sea freight. Conducted product testing, coordinated import procedures, and oversaw component inspections to ensure product compliance. Represented the company during overseas business trips to the United States, South Korea, and Thailand, conducting market research
待业中
・
正在积极求职中
全职 / 我只想远端工作
6 到 10 年
北九州YMCA
・
Japanese
曾任
Federal Contractor/IT Support Specialist @STG INC2012 ~ 2023
・
IT Support Specialist
一個月內
fiber and backup systems using VERITAS Backup to insure system stability and reliability, to Top-Notch Industry leaders. •Assisted with troubleshooting complex problems related to product design or manufacturing issues. Education Financed 100% of college education via scholarship Northwood University Computer ScienceSkills ⦁ Hardware/Software Upgrades ⦁ Configuration Management ⦁ Cost Analysis ⦁ Information Protection ⦁ Systems Analysis ⦁ Technical Support ⦁ Data Recovery ⦁ Software Installation ⦁ Performance Testing ⦁ Customer Service ⦁ Application Support ⦁ Hardware Diagnostics ⦁ Account Management ⦁ Customer Success Management ⦁ Windows Operating Systems (Win10 and Win11) ⦁ Product Troubleshooting ⦁ Antivirus Software ⦁ Microsoft Outlook ⦁ Hardware and Peripherals ⦁ Technical Documents Comprehension ⦁ MS Office Proficiency ⦁ Technical Troubleshooting ⦁ Application Installations
待业中
・
正在积极求职中
全职 / 我只想远端工作
15 年以上
Northwood University
・
Computer Science就职中
・
正在积极求职中
全职 / 暂不考虑远端工作
10 到 15 年
Tamkang University
・
會計系待业中
・
正在积极求职中
全职 / 对远端工作有兴趣
10 到 15 年
實踐大學
・
應用英語學系 就职中
・
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
輔仁大學 Fu Jen Catholic University
・
國際貿易與金融
品牌總監 @羽桐文創有限公司2022 ~ 现在
・
ACG活動課程、ACG異業合作、ACG活動主協辦、ACG產業人資對接
一個月內
黃璽宇 ACG研究/行銷推廣/市場建構與媒合/活動顧問 Www.Facebook.com/SHIYU.HUANG.35 [email protected] 學歷 研究專長 學士： 天主教輔仁大學哲學系。 天主教輔仁大學中文系。 碩士： 天主教輔仁大學哲學系研究所。 博士： 天主教輔仁大學哲學系研究所。 中西
就职中
・
目前会考虑了解新的机会
兼职 / 对远端工作有兴趣
6 到 10 年
輔仁大學
・
哲學
曾任
Founder @Bountystash2020 ~ 现在
・
Asset Manager, Full-stack
一個月內
SHAOYAN (MATT) JI Ich bin ein qualifizierter und professioneller Entwickler mit vier Jahren Erfahrung als Vermögensverwalter. Ich verfüge über starke kreative und analytische Fähigkeiten. Als Teamplayer lege ich großen Wert auf Details. - M:E-mail: [email protected] - Addresse: Am Burgerhof 4,Gutach im Breisgau E R F A H R U N G BountystashSELBSTSTÄNDIGER BERATER - Risikomanagement für ein Energiehandelsunternehmen - Überprüfung der täglichen Gasspeicher- und Swing-Berichte - Entwicklung eines neuen Risikomanagements für PPAs O3 Energy CorporationASSET MANAGER/FINANCIAL ANALYST - Entwicklung und Betrieb eines 10-MW-C&I-Solar-PV-Portfolios - Verwaltung von PPA-, EPC
待业中
・
目前会考虑了解新的机会
全职 / 对远端工作有兴趣
4 到 6 年
Albert-Ludwigs-Universität Freiburg im Breisgau
・
Renewable Energy Management
Product Manager @portto 門戶科技 | Blocto2023 ~ 现在
・
Product Manager
一個月內
milestones: Launched Sygna Hub/Gate, a total package solution with integrated 3rd party Blockchain Analytics and Sanction Screening service providers, featuring a powerful UI for VASPs. Facilitated technical integration across US/EU/JP/KR markets, resulting in a 30% increase in clients. Conserved 36% of team efforts and cost on ISOcertification audit. Managed the Sygna <> Shyft Veriscope Travel Rule protocol interoperability project. Enhanced Sygna Bridge, an API-based Travel Rule protocol. Formed the Sygna Japan Task Force (SJTF) to collaborate with major VASP players, holding a 70% ma...
就职中
・
目前会考虑了解新的机会
全职 / 对远端工作有兴趣
6 到 10 年
National Taiwan Normal University
・
Education in Health Promotion and Health Education (Public Health)
Consultant @Lumina Tech Ltd2020 ~ 现在
・
SAP ERP application consultant, ERP cloud business workflow analysis
一個月內
David Lee Life is a horse, and either you ride it or it rides you. Business Consultant, SD/FI/GUI Module, SAP ABAP Developer , Business Tax AWS Cloud ERP New Taipei City, Taiwan [email protected] Skills SAS, R , SPSS Statistical software tool SAP FI / SD Module , ABAP language AWS Cloud ERP Analysis Data analysis with SPSS, Tableau Project Management Business Flow Analysis e-Commerce API Integration Experience ERP Application Consultant , JanIn a Cloud ERP Consulting firm as an Application Consultant. Execute more than 8 projects including implementation and maintenance projects. Familiar
就职中
・
目前会考虑了解新的机会
全职 / 对远端工作有兴趣
4 到 6 年
淡江大學
・
管理科學系最轻量、快速的招募方案，数百家企业的选择
搜寻简历，主动联系求职者，提升招募效率。
- 浏览所有搜寻结果
- 每日可无限次数开启陌生对话
- 搜尋僅開放付費企業檢視的简历
- 检视使用者信箱 & 电话
搜寻技巧
1
Search a precise keyword combination
senior backend php
2
Use quotes to search for an exact phrase
"business development"
3
Use the minus sign to eliminate results containing certain words
UI designer -UX
职场能力评价定义
专业技能
该领域中具备哪些专业能力（例如熟悉 SEO 操作，且会使用相关工具）。
问题解决能力
能洞察、分析问题，并拟定方案有效解决问题。
变通能力
遇到突发事件能冷静应对，并随时调整专案、客户、技术的相对优先序。
沟通能力
有效传达个人想法，且愿意倾听他人意见并给予反馈。
时间管理能力
了解工作项目的优先顺序，有效运用时间，准时完成工作内容。
团队合作能力
具有向心力与团队责任感，愿意倾听他人意见并主动沟通协调。
领导力
专注于团队发展，有效引领团队采取行动，达成共同目标。
专业背景
目前状态
待业中
求职阶段
正在积极求职中
专业
专案管理, 当地主管, 客服专员
产业
游戏, 网络安全, 软件
工作年资
10 到 15 年工作经验（4 到 6 年相关工作经验）
管理经历
我有管理 15 人以上的经验
技能
语言能力
English
・
专业
求职偏好
希望获得的职位
Team Leader
预期工作模式
全职
期望的工作地点
Taipei, 台灣
远端工作意愿
对远端工作有兴趣
接案服务
否
学历
学校
淡江大學 Tamkang University
主修科系
法文
Chen, Po-Xun
Having lived and worked in Melbourne and Port Au Prince, I gained the problem-solving ability which helps me to tackle difficulties from varied aspects. Flexibility, resilience, honesty, curiosity and diligence are my distinct characters. I am always enthusiastic about the tasks in which I participate.
Date of Birth: 1983.09.07︱Nationality: Taiwanese 0926-911-452 [email protected]
Work Experience
Transcosmos Taiwan
February 2023 - Present, Customer Service Trainer
Achievement:
- Training materials updated and training structure planned according to different phases of CS agents, e.g. tier, new-hiring training, and outbound-call projects.
- Collaborating with the team and client to complete system testing on time e.g. Email, Live chat, Line OA etc. before products launching.
- Collaborating with OM to recruit 5 headcounts for CS team in 2 weeks.
- Gaining a certificate of trainer from client in 3 months.
- CS performance of mock calls improved from 57% in August 2023 to 95% in December 2023 when products pre-launch.
- Collaborating with the client to complete the procedure and conversation skills of escalation cases.
Main Duties:
- Liaising with the operations manager to determine training needs and schedule training sessions.
- Conducting workshops, training sessions and performance improvement plan etc.
- Updating and delivering CS case handling procedure, service spiel development.
- Reporting to client regarding CS procedure clarification.
- Collaborating and clarifying with on-site trainers to mitigate the gap with regard to service procedures and product knowledge.
- Quality assurance by monitoring and evaluating individual performance of Mandarin-speaking agents handling Email/Voice/Live Chat channels.
- Collaborating with Team Lead and QA for KPI management and improvement (CSAT/QA/FCR/SLA/AHT).
- Conversation Skill facilitation and supervision.
- Recruiting CS Team Lead and representatives.
Alphabit Fintech
May 2022 - August 2022
Achievement:
- Establishment of FAQ/ Help Center by collaborating with PM and Marketing.
- Collaborating with colleagues to complete internal/ external document translation.
- Searching and analysing the highlight and downlight of various cryptocurrency wallets.
Main Duties:
- Providing appropriate solutions to meet investors' needs, e.g. trading, staking and loans via live chat and email channels.
- Doing site-check regularly to ensure the statistics on the official websites display correctly.
- Tracking ticket status and collecting data on Jira platform.
- Managing Telegram group to deliver the newest update of the company and market trends.
- Reporting tech issues to the IT department.
- Other tasks assigned by the supervisor.
TaskUs
Teammate: March 2018 - July 2018
Team Leader: July 2018 - May 2022
Achievement:
- Leading 10 - 15 teammates to achieve a 15% higher KPI standard.
- Promoting teammates into mentor, senior customer service and QA teams.
- Expanding teammates' advanced product knowledge to support multiple-category tickets of users.
- Proactively completing a nearly two-month team project with regard to the analysis of ticket resolved rate and potential market, which increases ticket quality to 90% and raises ticket quantity handled by 20%.
- Coordinating with multiple teams to ensure sufficient headcounts on duty to meet the high-peak needs of users.
- Ensure teammates fully understand and follow the new procedure in 5 - 10 minutes by providing contingency measures to solve potential or unexpected scenarios during the peak season.
- Enhancing team cohesion by organizing fun activities for the whole site to introduce and exercise the core values of TaskUs.
Main Duties:
- Delivering and cultivating leadership to teammates.
- Providing appropriate solutions to meet users' needs.
- Assisting teammates in properly responding to users' concerns.
- Cooperating with other team leaders to design and complete campaign projects.
- Discussing and analyzing intricate tickets to improve the teammates' product ability and experience.
- Assisting trainees in building their confidence level during the training.
- Solving teammates' concerns regarding the suggestions to the company.
- Overseeing and improving teammates' performance on a daily basis to meet monthly, quarterly and yearly expectations.
- Coordinating with other team leaders and departments to solve unexpected circumstances.
Thrive Faith Limited. / Interpreter and Supervisor (Transferred to Haiti)
Jan. 2016 - May 2016 (Expiration of the contract)
Achievement:
- Leading around 20 Haitian employees to match the daily timetable.
- Completing construction projects on schedule and preventing unnecessary costs.
Main Duties:
- Bridging between the Taiwanese technicians and local employees to solve possible disputes and ensure both opinions could be firmly understood.
- Representing the company to deliver requests and negotiate with the upstream company and relevant subcontractors.
- Being in charge of managing local human resources to assure that employees were appropriately involved in teamwork and completed the progress of work.
- Reporting the daily progress of construction sites and relevant expenditures.
- Managing and ensuring enough stock and reporting to the purchasing department.
- Assisting the Taiwanese technicians in adapting to the new environment in a foreign country.
Working Experiences in Australia:
Klipspringer Pty. Ltd. / Technician Assistant
Crazysales.com.au / Warehouse management and Forklift Driver
2013 - 2015
Achievement:
- Maintaining and manufacturing high-quality natural tennis strings.
- Improving the process and introducing a smaller scheme for the new-employee orientation to ensure the new employee is able to meet the standard of productivity in two weeks.
- Digested triple orders for the coming Christmas season over two months without delay.
Main Duties:
- Participating in steps of manufacturing products: Sanding, Polishing, Waxing, Inspecting and Packing.
- According to orders, collecting and uploading goods with a forklift on time.
- Managing and ensuring enough stock in the warehouse: identified and disposed of damaged products.
- Measuring the company training program.
Education
Tamkang University - B.A in French, Graduated in June 2006
Skills
Certificate
- IELTS: Overall 7 (TOEIC 880 - 950)
- Award of Dale Carnegie Communication Training
- Global Trainer Certificate of PMI
Ability
- Communication
- Team leadership
- Process improvement
- problem-solving
- Negotiation and collaboration
- Data and trend analysis
- Customer service
Referees
Name: Barbara Cassar
Organisation: Klipspringer Pty. Ltd. Position: Supervisor
Tel: +613-93181000
Name: Chris Yu
Organisation: Crazysales.com.au Position: Warehouse Manager
Tel: +613-95480224#114
Email: [email protected]
Name: Zhang, Chen-Quan (Former Field Supervisor in the upstream company - Overseas Engineering & Construction Co.,)
Organisation: Long-Hui Interior Design Co., Ltd.
Tel: 0939-020547
Email: [email protected]
Name: Chris Han (Former Operations Manager in TaskUS)
Organisation: Uber Eats
Position: Senior Community Operations Manager
Tel: 0905-511152
Email: [email protected]
Name: Leo Chang (Former Team Leader in TaskUs)
Organisation: Industria del Papel Sido
Position: Vice Genetal Manager
Email: [email protected]
Chen, Po-Xun
Having lived and worked in Melbourne and Port Au Prince, I gained the problem-solving ability which helps me to tackle difficulties from varied aspects. Flexibility, resilience, honesty, curiosity and diligence are my distinct characters. I am always enthusiastic about the tasks in which I participate.
Date of Birth: 1983.09.07︱Nationality: Taiwanese 0926-911-452 [email protected]
Work Experience
Transcosmos Taiwan
February 2023 - Present, Customer Service Trainer
Achievement:
- Training materials updated and training structure planned according to different phases of CS agents, e.g. tier, new-hiring training, and outbound-call projects.
- Collaborating with the team and client to complete system testing on time e.g. Email, Live chat, Line OA etc. before products launching.
- Collaborating with OM to recruit 5 headcounts for CS team in 2 weeks.
- Gaining a certificate of trainer from client in 3 months.
- CS performance of mock calls improved from 57% in August 2023 to 95% in December 2023 when products pre-launch.
- Collaborating with the client to complete the procedure and conversation skills of escalation cases.
Main Duties:
- Liaising with the operations manager to determine training needs and schedule training sessions.
- Conducting workshops, training sessions and performance improvement plan etc.
- Updating and delivering CS case handling procedure, service spiel development.
- Reporting to client regarding CS procedure clarification.
- Collaborating and clarifying with on-site trainers to mitigate the gap with regard to service procedures and product knowledge.
- Quality assurance by monitoring and evaluating individual performance of Mandarin-speaking agents handling Email/Voice/Live Chat channels.
- Collaborating with Team Lead and QA for KPI management and improvement (CSAT/QA/FCR/SLA/AHT).
- Conversation Skill facilitation and supervision.
- Recruiting CS Team Lead and representatives.
Alphabit Fintech
May 2022 - August 2022
Achievement:
- Establishment of FAQ/ Help Center by collaborating with PM and Marketing.
- Collaborating with colleagues to complete internal/ external document translation.
- Searching and analysing the highlight and downlight of various cryptocurrency wallets.
Main Duties:
- Providing appropriate solutions to meet investors' needs, e.g. trading, staking and loans via live chat and email channels.
- Doing site-check regularly to ensure the statistics on the official websites display correctly.
- Tracking ticket status and collecting data on Jira platform.
- Managing Telegram group to deliver the newest update of the company and market trends.
- Reporting tech issues to the IT department.
- Other tasks assigned by the supervisor.
TaskUs
Teammate: March 2018 - July 2018
Team Leader: July 2018 - May 2022
Achievement:
- Leading 10 - 15 teammates to achieve a 15% higher KPI standard.
- Promoting teammates into mentor, senior customer service and QA teams.
- Expanding teammates' advanced product knowledge to support multiple-category tickets of users.
- Proactively completing a nearly two-month team project with regard to the analysis of ticket resolved rate and potential market, which increases ticket quality to 90% and raises ticket quantity handled by 20%.
- Coordinating with multiple teams to ensure sufficient headcounts on duty to meet the high-peak needs of users.
- Ensure teammates fully understand and follow the new procedure in 5 - 10 minutes by providing contingency measures to solve potential or unexpected scenarios during the peak season.
- Enhancing team cohesion by organizing fun activities for the whole site to introduce and exercise the core values of TaskUs.
Main Duties:
- Delivering and cultivating leadership to teammates.
- Providing appropriate solutions to meet users' needs.
- Assisting teammates in properly responding to users' concerns.
- Cooperating with other team leaders to design and complete campaign projects.
- Discussing and analyzing intricate tickets to improve the teammates' product ability and experience.
- Assisting trainees in building their confidence level during the training.
- Solving teammates' concerns regarding the suggestions to the company.
- Overseeing and improving teammates' performance on a daily basis to meet monthly, quarterly and yearly expectations.
- Coordinating with other team leaders and departments to solve unexpected circumstances.
Thrive Faith Limited. / Interpreter and Supervisor (Transferred to Haiti)
Jan. 2016 - May 2016 (Expiration of the contract)
Achievement:
- Leading around 20 Haitian employees to match the daily timetable.
- Completing construction projects on schedule and preventing unnecessary costs.
Main Duties:
- Bridging between the Taiwanese technicians and local employees to solve possible disputes and ensure both opinions could be firmly understood.
- Representing the company to deliver requests and negotiate with the upstream company and relevant subcontractors.
- Being in charge of managing local human resources to assure that employees were appropriately involved in teamwork and completed the progress of work.
- Reporting the daily progress of construction sites and relevant expenditures.
- Managing and ensuring enough stock and reporting to the purchasing department.
- Assisting the Taiwanese technicians in adapting to the new environment in a foreign country.
Working Experiences in Australia:
Klipspringer Pty. Ltd. / Technician Assistant
Crazysales.com.au / Warehouse management and Forklift Driver
2013 - 2015
Achievement:
- Maintaining and manufacturing high-quality natural tennis strings.
- Improving the process and introducing a smaller scheme for the new-employee orientation to ensure the new employee is able to meet the standard of productivity in two weeks.
- Digested triple orders for the coming Christmas season over two months without delay.
Main Duties:
- Participating in steps of manufacturing products: Sanding, Polishing, Waxing, Inspecting and Packing.
- According to orders, collecting and uploading goods with a forklift on time.
- Managing and ensuring enough stock in the warehouse: identified and disposed of damaged products.
- Measuring the company training program.
Education
Tamkang University - B.A in French, Graduated in June 2006
Skills
Certificate
- IELTS: Overall 7 (TOEIC 880 - 950)
- Award of Dale Carnegie Communication Training
- Global Trainer Certificate of PMI
Ability
- Communication
- Team leadership
- Process improvement
- problem-solving
- Negotiation and collaboration
- Data and trend analysis
- Customer service