CakeResume Talent Search

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4-6 years
6-10 years
10-15 years
More than 15 years
Avatar of Sidhant Agnihotri.
Avatar of Sidhant Agnihotri.
iOS Developer @Indian Mesh Private Limited
2016 ~ 2017
iOS Developer
More than one year
innovative development techniques to create trendsetting content. Adept at rapidly onboarding junior staff and diversifying developer voices by discovering untapped talent. Noida, Uttar Pradesh, India Skills Tech Stack Swift Objective C Sqlite Core data Swift UI Others Firebase FireStore SVN Github User Interface Guideline Grand Central Dispatch Login via social media and Payment gateway integrations Work Experience JunePresent Senior iOS Developer at Chetu, Inc, Noida, UP Translated basic design plans into full iOS app frameworks, delegating project components to appropriate team members. Did lots of research and endeavor to achieve odd functionalities. Followed Apple's Human
Swift
Objective-C
SwiftUI
Employed
Full-time / Interested in working remotely
4-6 years
Kurukshetra University
B.Tech
Avatar of Sid Lin.
Avatar of Sid Lin.
Software Engineer (Backend) @Agoda
2021 ~ Present
Software Engineer / Backend Engineer
Within one month
Sid Lin Backend Software Engineer, Agoda (Booking Holdings) Proficient backend software engineer with 4 years of applied experience, specializing in high-volume (million QPS) backend systems using Scala, Python, Spark, k8s, and Kafka . Possesses a solid background in managing all phases of the software development lifecycle, from requirement gathering to support . Work Experience NovemberPresent Software Engineer (Scala) Agoda Agoda Intelligence (AI) : Developed an AI system (10,000 hotels joined, 500k booking per day) designed for automated price adjustment. Utilized Kafka, Spark, MS SQL, and Scala technologies, and automated the internal data flow (calculating room night target) by
Scala
Python
Spark
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
National Central University
Computer Science
Avatar of MUHAMMAD ZULFADHLI HANAFI.
Avatar of MUHAMMAD ZULFADHLI HANAFI.
Past
Senior Sales Assistant @Passage Network SDN BHD
2019 ~ 2023
SENIOR RETAIL ASSISTANT
Within one year
to maintain accurate records - Cultivated excellent customer relationships by providing helpful, friendly and attentive service. Assistant Salesman • Japanese Tobacco International MarchAugustProactively contacted clients to obtain information or verify accuracy on order information and client details - Developed and managed relationships with existing and prospective clients - Achieved Top Sales Person by closing sales with more than 13 stores in a month. EducationCYBERNATICS INTERNATIONAL COLLEGE OF TECHNOLOGY DIPLOMA IN HOTEL AND CATERING MANAGEMENTSMK TAMAN SERAYA SPMSJK (C) CHUNG KWO UPSR Skills User Experience User testing Knowledgeable in Microsoft Office software Experience in handling sales and aftersales service Language Chinese English Malay
Word
PowerPoint
Unemployed
Full-time / Interested in working remotely
6-10 years
CYBERNATICS INTERNATIONAL COLLEGE OF TECHNOLOGY
DIPLOMA IN HOTEL AND CATERING MANAGEMENT
Avatar of Yuchuan Shih.
Offline
Avatar of Yuchuan Shih.
Offline
Associate Market Manager @Expedia
2022 ~ Present
Associate Market Manager
More than one year
large quantitative database for the Taiwanese hospitality and consumer behaviors project via IBM SPSS. SepJan 2014 Senior Quality Control Engineer • Bright Life Enterprise Co., Ltd • Coordinate and operate the manufacturing line for medical instruments and medical-related supplies. • Launch the potential foreign suppliers and boost business collaborations with companies in Japan, China and Germany JanJuly 2011 EDUCATIONTaiwan External Trade Development Council (TAITRA), Taipei, Taiwan The Post-Master’s International Marketing CertificateEastern Michigan University Master of Science in Hotel and Restaurant ManagementChinese Culture University Bachelor of Science in Food Science and Nutrition Skills • Salesforce • Tableau • ...
Customer Relationship Management
Business Consulting
Digital Marketing
Employed
Full-time / Interested in working remotely
10-15 years
Taiwan External Trade Development Council (TAITRA), Taipei, Taiwan
The Post-Master’s International Marketing Certificate
Avatar of Rajaram Giri.
Avatar of Rajaram Giri.
Hotel Receptionist @Hotel Nepalaya
2011 ~ 2011
TICKETING MANAGER
More than one year
improving customer satisfaction ratings. Responded to customer requests for product, services and company information Maintained functional and productive workplaces, prioritizing quiet atmospheres for call quality and clarity Book reservation for travel, hotels, rental cars and special event Managed high volume of inbound phone calls each day. Supervise payments via credit and debit cards and handled all sensitive information with professionalism and discreteness JuneDecember 2016 Hotel Receptionist • Hotel Nepalaya Supervised the arrival and departure of all guests coming into the hotel. Monitored all reservations as per the appropriate reservation procedure. Administered all guests and allocated room to
Sensitive
Skillful
Loyal
Full-time / Interested in working remotely
10-15 years
Sarbamangala Higher Secondary School
High School Graduated
Avatar of the user.
Avatar of the user.
Project Manager @PURE Building Group
2014 ~ Present
More than one year
Business Research
Project Management
Copywriting
Employed
Full-time / Interested in working remotely
6-10 years
Tamkang University
Diplomacy and International Relations
Avatar of the user.
Avatar of the user.
Manager/Computer Technician @Queen City Electronics
2010 ~ 2016
Customer Service Rep
More than one year
Managing
Reliable
Microsoft Windows Operating Systems
Employed
Full-time / Interested in working remotely
10-15 years
EAST MECKLENBURG HIGH
DIPLOMA
Avatar of the user.
Avatar of the user.
Customer service advocate @TDCX(my)
2019 ~ Present
人事管理主管
More than one year
word
問題解決能力
客戶關係維護管理
Employed
Full-time / Interested in working remotely
6-10 years
國防大學
新聞、軍事管理

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
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More than one year
Associate Market Manager
Expedia
2022 ~ Present
Taiwan
Professional Background
Current status
Employed
Job Search Progress
Professions
Merchandiser, Customer Success Manager, Operations Manager
Fields of Employment
Information Services, Leisure, Computer Networking
Work experience
10-15 years
Management
I've had experience in managing 1-5 people
Skills
Customer Relationship Management
Business Consulting
Digital Marketing
Management System
Data Analysis
Project Management Skills
Word
Excel
PowerPoint
Languages
English
Professional
Chinese
Native or Bilingual
Job search preferences
Positions
Associate Market Manager
Job types
Full-time
Locations
Taiwan
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
Taiwan External Trade Development Council (TAITRA), Taipei, Taiwan
Major
The Post-Master’s International Marketing Certificate
Print

Yuchuan Shih 

(886) 925-036603 | [email protected]

PROFILE 


Solid background in online travel E-commerce with account management, data analysis, product implementation, operation management and training programs.


WORK EXPERIENCE & SELECTED ACCOMPLISHMENTS

Associate Market Manager  •  Expedia

Account Management in International Chain & local top producers such as Marriot, IHG & Evergreen and maintaining solid partnership.
Increasing +17% revenue YoY growth with 130+ high value partners.
Deliver business analysis, market insights to improve client visibility in Campaign and Media Solutions.

Jan 2022 - Present

Lodging Solution Specialist  •  Expedia

Create internal training materials for lodging technical solutions and customer service.
Optimize connectivity program in developing tools and integration, working with internal teams and external vendors.
Provide critical analysis of strategies to achieve successful rates of customer satisfaction and client self-service.

Oct 2020 - Dec 2021

Lodging Content Specialist  •  Expedia

Educate+1200 new clients end to end Expedia platform onboarding training.
Develop content strategy plans in review lodging star rating, quality score, customer reviews and SEO.

Feb 2016 - Oct 2020

Lodging Partner Specialist III  •  Expedia

Participate multiple software tests & learn projects to improve the back-end operation system.
Process partner transaction requests and support inquiries relating to product exposure and pricing strategy.

Feb 2015 - Feb 2016

Customer Relationship Management Representative  •  Bureau Veritas

Conduct management system audit once qualification recognized by a technical team.
Maintaining the relationship with vendors and clients.

Mar 2014 - Feb 2015

Graduate Research Assistant  •  Eastern Michigan University

Generate and analyze a large quantitative database for the Taiwanese hospitality and consumer behaviors project via IBM SPSS.

Sep 2011 - Jan 2014

Senior Quality Control Engineer  •  Bright Life Enterprise Co., Ltd

Coordinate and operate the manufacturing line for medical instruments and medical-related supplies.
Launch the potential foreign suppliers and boost business collaborations with companies in Japan, China and Germany

Jan 2009 - July 2011

EDUCATION

2014 - 2015

Taiwan External Trade Development Council (TAITRA), Taipei, Taiwan

The Post-Master’s International Marketing Certificate

2011 - 2013

Eastern Michigan University

Master of Science in Hotel and Restaurant Management

2003 - 2007

Chinese Culture University

Bachelor of Science in Food Science and Nutrition

Skills


Salesforce
• Tableau
• MS office
Project Management 
Digital Marketing
Account Management
Content Strategy
 Internal & External Trainings

CERTIFICATIONS 


Project Management Professional, Project Management Institute, Credential ID 3187756

Language


English
 Mandarin (Traditional/Simplified)
 Taiwanese 


Resume
Profile

Yuchuan Shih 

(886) 925-036603 | [email protected]

PROFILE 


Solid background in online travel E-commerce with account management, data analysis, product implementation, operation management and training programs.


WORK EXPERIENCE & SELECTED ACCOMPLISHMENTS

Associate Market Manager  •  Expedia

Account Management in International Chain & local top producers such as Marriot, IHG & Evergreen and maintaining solid partnership.
Increasing +17% revenue YoY growth with 130+ high value partners.
Deliver business analysis, market insights to improve client visibility in Campaign and Media Solutions.

Jan 2022 - Present

Lodging Solution Specialist  •  Expedia

Create internal training materials for lodging technical solutions and customer service.
Optimize connectivity program in developing tools and integration, working with internal teams and external vendors.
Provide critical analysis of strategies to achieve successful rates of customer satisfaction and client self-service.

Oct 2020 - Dec 2021

Lodging Content Specialist  •  Expedia

Educate+1200 new clients end to end Expedia platform onboarding training.
Develop content strategy plans in review lodging star rating, quality score, customer reviews and SEO.

Feb 2016 - Oct 2020

Lodging Partner Specialist III  •  Expedia

Participate multiple software tests & learn projects to improve the back-end operation system.
Process partner transaction requests and support inquiries relating to product exposure and pricing strategy.

Feb 2015 - Feb 2016

Customer Relationship Management Representative  •  Bureau Veritas

Conduct management system audit once qualification recognized by a technical team.
Maintaining the relationship with vendors and clients.

Mar 2014 - Feb 2015

Graduate Research Assistant  •  Eastern Michigan University

Generate and analyze a large quantitative database for the Taiwanese hospitality and consumer behaviors project via IBM SPSS.

Sep 2011 - Jan 2014

Senior Quality Control Engineer  •  Bright Life Enterprise Co., Ltd

Coordinate and operate the manufacturing line for medical instruments and medical-related supplies.
Launch the potential foreign suppliers and boost business collaborations with companies in Japan, China and Germany

Jan 2009 - July 2011

EDUCATION

2014 - 2015

Taiwan External Trade Development Council (TAITRA), Taipei, Taiwan

The Post-Master’s International Marketing Certificate

2011 - 2013

Eastern Michigan University

Master of Science in Hotel and Restaurant Management

2003 - 2007

Chinese Culture University

Bachelor of Science in Food Science and Nutrition

Skills


Salesforce
• Tableau
• MS office
Project Management 
Digital Marketing
Account Management
Content Strategy
 Internal & External Trainings

CERTIFICATIONS 


Project Management Professional, Project Management Institute, Credential ID 3187756

Language


English
 Mandarin (Traditional/Simplified)
 Taiwanese