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Definition of Reputation Credits
Reza Firdaus S. Kom
Reza Firdaus is a highly experienced IT professional with a strong background in IT Infrastructure, Project Management, Product Management, and Scrum Master. With 7 years of experience in IT Infrastructure and 5 years of experience in Project Management and Product Management, Reza has honed his skills in managing complex technical projects, leading cross-functional teams, and overseeing IT operations.
As a Scrum Master, Reza has a proven track record of guiding agile development teams to deliver high-quality products on time and within budget. With a focus on continuous improvement, Reza is adept at identifying areas for improvement and implementing effective solutions to optimize process.
Jakarta, Indonesia https://cosmic-cheque-c93.notion.site/Reza-Firdaus-Portfolio-s-9528ed9482604eec9155c64f6d39d42e
Pengalaman Kerja
Project and Product Manager (Freelancer) • PT. Hijau Naavee Ideatama
Oktober 2023 - Present
At this company, I act as a freelancer, where I am trusted by the company owner to occupy the position of Project and Product Manager in developing an application system based on the HAF ERP Website, HAF ERP is a series of Modular-based web service systems that are fully integrated into your company's internal chain of needs, thereby helping to streamline your shipping operations. Built with research, case studies, and the support of shipping experts, HAF provides simple, effective, and future-proof solutions for your company. Therefore, HAF Products are designed to streamline tug and barge ship operations and facilitate seamless collaboration between each division in your shipping company to create data exchange to produce precise analysis and results.
As a side job (Freelance),
I handled the implemented ERP Project for the Shipping Company.
I would have more extensive experience and knowledge in leading and managing projects of varying sizes and complexity. I would oversee and manage all aspects of a project's life cycle, from planning and design to execution, monitoring, and completion.
What I do in this Job:
1. Present about ERP System (Web Apps) to the client.
2. Gather the requirements and needs of the client company
3. Create a Timeline based on requirement needs.
4. Brief and Lead the internal team for development based on the requirements Client.
5. Info the client ERP System ready to be used.
6. Training user Clients to use of ERP System
Project Manager & Scrum Master • PT Bank Mandiri (Persero) Tbk.
Januari 2023 - Present
As a Project Manager and Scrum Master, I would have more extensive experience and knowledge in leading and managing projects of varying sizes and complexity. I would oversee and manage all aspects of a project's life cycle, from planning and design to execution, monitoring, and completion.
Some of my responsibilities may include:
- Project planning: Developing project scopes, objectives, and timelines, and creating project plans to achieve those goals.
- Resource allocation: Ensuring that all necessary resources, including personnel, equipment, and budget, are allocated efficiently and effectively.
- Team management: Managing and directing project teams, including assigning tasks, monitoring progress, and providing guidance and support as needed.
- Risk management: Identifying potential risks and developing mitigation strategies to minimize their impact on project success.
- Budget management: Managing project budgets and ensuring that all expenses are within the allocated budget.
- Stakeholder management: Maintaining strong relationships with project stakeholders, including clients, team members, and management, and keeping them informed of project progress and any changes.
- Quality management: Ensuring that all project deliverables meet or exceed quality standards.
- Continuous improvement: Identifying areas for process improvement and implementing changes to increase project efficiency and effectiveness.
IT Project Manager • KunciCoin
Desember 2021 - September 2023
As a Project Manager, I would have more extensive experience and knowledge in leading and managing projects of varying sizes and complexity. I would oversee and manage all aspects of a project's life cycle, from planning and design to execution, monitoring, and completion.
Some of my responsibilities may include:
- Project planning: Developing project scopes, objectives, and timelines, and creating project plans to achieve those goals.
- Resource allocation: Ensuring that all necessary resources, including personnel, equipment, and budget, are allocated efficiently and effectively.
- Team management: Managing and directing project teams, including assigning tasks, monitoring progress, and providing guidance and support as needed.
- Risk management: Identifying potential risks and developing mitigation strategies to minimize their impact on project success.
- Budget management: Managing project budgets and ensuring that all expenses are within the allocated budget.
- Stakeholder management: Maintaining strong relationships with project stakeholders, including clients, team members, and management, and keeping them informed of project progress and any changes.
- Quality management: Ensuring that all project deliverables meet or exceed quality standards.
- Continuous improvement: Identifying areas for process improvement and implementing changes to increase project efficiency and effectiveness.
Product Management Specialist • KunciCoin
Desember 2021 - September 2023
As a Product Manager, I am responsible for managing a product or a portfolio of products throughout their entire lifecycle, from ideation to launch and beyond. My role involves understanding customer needs, market trends, and business goals, and translating them into a product vision and strategy.
Some of the key responsibilities of a Product Manager include:
- Defining the product roadmap and prioritizing features based on customer feedback, market research, and business objectives.
- Collaborating with cross‑functional teams, including engineering, design, marketing, and sales, to deliver high‑quality products on time and within budget.
- Conducting user research, usability testing, and data analysis to gather insights and validate assumptions.
- Defining and tracking key performance indicators (KPIs) to measure the success of the product and make data‑driven decisions.
- Managing product releases, including feature launches, bug fixes, and technical upgrades.
- Communicating product updates and roadmap changes to stakeholders, including executives, customers, and internal teams.
- Staying up‑to‑date with market trends, industry developments, and emerging technologies to identify new opportunities and competitive threats.
- Developing and maintaining relationships with key customers, partners, and vendors to drive product adoption and growth.
Scrum Master • KunciCoin
Desember 2021 - September 2023
As a Scrum Master, my main role is to facilitate the Scrum process and ensure that the Scrum team is functioning effectively. I am responsible for coaching the team on Agile principles and practices, ensuring that they adhere to the Scrum framework, and removing any impediments that are blocking their progress.
Some of the specific tasks you may perform as a Scrum Master include:
- Facilitating the daily Scrum meetings.
- Coordinating with the Product Owner to prioritize and manage the product backlog.
- Organizing and facilitating sprint planning and sprint review meetings.
- Conduct sprint retrospectives to help the team identify areas for improvement.
- Helping the team to track progress and maintain project momentum.
- Shielding the team from distractions and interruptions.
- Coaching team members on Agile practices and principles.
- Encouraging a culture of continuous improvement and learning within the team.
IT Project Manager • Monex Investindo Futures
Juni 2020 - Desember 2021
• Manage the scope and timeline of each project.
• Coordinate project-based on sprints, retrospective meetings, and daily stand-Ups.
• Work with product owners to handle backlogs and new request
• Lead Team IT Development & IT Infra as a Project
• Lead and assisted technical upgrade projects for clients by working and coordinating with developers for integrations.
IT Project Manager • PT Rupi Digital Indonesia
Desember 2019 - Juni 2020
• Manage each projects scope and timeline
• Coordinate sprints, retrospective meetings and daily stand-ups
• Coach team members in Agile framworks
• Facilitate internal communication and effective collaboration
• Work with product owners to handle backlogs and new request
• Resolve conflicts and remove obstacles that occur
• Help teams implement change effectively
• Ensure deliverables are up to quality standards at the end of each sprint
• Guide development teams to higher scrum maturnity
• Lead Team IT Dev & IT Infra
IT Communications & Productivity Specialist • Bizzy Indonesia
Juni 2019 - Desember 2019
Bizzy.co.id is the first B2B marketplace equipped with eProcurement platform in Indonesia with its own logistics and distribution networks. We have a mission to underpin a clean economy by powering an inclusive digital business ecosystem that enables transparent, efficient, and accountable commerce for all stakeholders.
We’re building an integrated digital platform for Procurement, Logistics, and Distribution, providing end-to-end supply chain services in Indonesia, to drive efficiency in logistics and distribution, and elevate growth across the businesses in Indonesia.
My Job Role :
• Managed Microsoft Office 365 Administrator
- System Administrator and Subject Matter Expert in managing Email Services (Exchange
Online) and Office Applications (Office 365)
• Manage Access Identity Management
- Sourcing vendor’s for Attendance apps
- Sourcing vendor’s for New HRIS
• Manage Storage Management
• Manage Digital Rights Management
Lead Information Technology Specialist • Bizzy Indonesia
Desember 2017 - Desember 2019
My Job Role :
• Lead Team IT Support (Helpdesk)
• Managed Microsoft Office 365 Administrator and Subject Matter Expert in managing Email Services (Exchange Online) and Office Applications (Office 365).
• Managed Microsoft Azure Active Directory
• Managed Cloud Voip Administrator
• Managed HRIS Project
• Migration Email for 3 company to bizzy.co.id
• Managed Microsoft Power Apps flow map
• Managed IT Asset Management
• Support Company Merge to Holding (Bizzy Commerce Indonesia, Sinarmas Distribution Nusantara, Bina Sinar Amity)
• Set-up and install software / hardware on the Company PC.
• Managed Infrastructure Bizzy Holding
• Providing day-to-day support to ensure the use of the Company's hardware, software and network systems is running well.
• Create and manage Standard IT SOP for holding related to the Company's IT assets.
• Managing IT structures, monitoring systems, and making reports.
• Contact & negotiate with IT vendors for internal needs
• Conduct an internal audit of the system as a whole to ensure the quality of the system optimal according to established standards.
• Create network topology for holding
• Involved in the Company's projects related to IT systems and infrastructure
Sr. System Engineer • PT. Asaba Computer Centre
September 2014 - Desember 2017
PT. ASABA COMPUTER CENTER is an expert in the field of system integrators, hardware-software, and IT management-training consulting services for more than 20 years, with support from world-class IT companies as technology partners, in order to create business value for customers
My job role :
• Managed IT Project On Customer
• Implementation Microsoft product On Customer (Active Directory , Office 365 , Exchange, System Center)
• Manage and monitor all installed systems and infrastructure
• Install, configure, test and maintain operating systems, application software and system
management tools
Handling IT Project :
• PT. Bank Kesejahteraan Ekonomi - Windows 10 Implementation
• PT. Mandiri Inhealth - Windows 10 Implementation
• PT. Indika Energy - Windows 10 Implementation
• PT. Kompas Gramedia - Windows 10 Implementation
• PT. Star Energy – Lead IT Helpdesk Team
• PT. Kustodian Sentral Efek Indonesia - Lead IT Helpdesk Team
• Suzuki Finance Indonesia - Lead IT Helpdesk Team
• PT. Bank DKI - Windows Server 2008 R2 & Microsoft Active Directory Implementation
• PT. Berca Hardyaperkasa - Windows Server 2012 Implementation
• PT. Zyrex Indonesia - Windows Server 2012 Implementation
• PT. Insan Karya Persada Teknik (IKPT) - Office 365 Implementation
• PT. Hasana Damai Putera - Office 365 Implementation
• PT. XL Axiata - Office 365 Implementation
• PT. Sinarmas Land – Office 365 Implementation
• PT. AJ Bumiputera - Office 365 Implementation
• PT. Mitsui Leasing Capital Indonesia - Microsoft System Center 2016 Implementation
• PT. Bursa Efek Indonesia - Microsoft Active Directory 2016 & Microsoft Exchange 2016
Implementation
Information Technology Help Desk Support • PT. Sukaputra Graha Cemerlang
April 2012 - September 2014
PT Sukaputra Graha Cemerlang Sentul City A subsidiary of Sentul City that manages the payment of environmental & water costs.
My job role :
• Set-Up and installation software / hardware on the company’s PC.
• Provides day-to-day support to ensure the use of hardware, software, and company network systems run well.
• Troubleshooting network / PC’s and provide support to all users
• Perform regular checks and update on the Company's network system.
Pendidikan
2011 - 2015
STMIK Pranata Indonesia
Information Technology
Skil
- Communication
- Project Management
- Product Management
- SDLC (Software Development Life Cycle)
- Agile Project Management
- Leadership + Management
Bahasa
- Indonesian — Bahasa Ibu
- English — Menengah
Reza Firdaus S. Kom
Reza Firdaus is a highly experienced IT professional with a strong background in IT Infrastructure, Project Management, Product Management, and Scrum Master. With 7 years of experience in IT Infrastructure and 5 years of experience in Project Management and Product Management, Reza has honed his skills in managing complex technical projects, leading cross-functional teams, and overseeing IT operations.
As a Scrum Master, Reza has a proven track record of guiding agile development teams to deliver high-quality products on time and within budget. With a focus on continuous improvement, Reza is adept at identifying areas for improvement and implementing effective solutions to optimize process.
Jakarta, Indonesia https://cosmic-cheque-c93.notion.site/Reza-Firdaus-Portfolio-s-9528ed9482604eec9155c64f6d39d42e
Pengalaman Kerja
Project and Product Manager (Freelancer) • PT. Hijau Naavee Ideatama
Oktober 2023 - Present
At this company, I act as a freelancer, where I am trusted by the company owner to occupy the position of Project and Product Manager in developing an application system based on the HAF ERP Website, HAF ERP is a series of Modular-based web service systems that are fully integrated into your company's internal chain of needs, thereby helping to streamline your shipping operations. Built with research, case studies, and the support of shipping experts, HAF provides simple, effective, and future-proof solutions for your company. Therefore, HAF Products are designed to streamline tug and barge ship operations and facilitate seamless collaboration between each division in your shipping company to create data exchange to produce precise analysis and results.
As a side job (Freelance),
I handled the implemented ERP Project for the Shipping Company.
I would have more extensive experience and knowledge in leading and managing projects of varying sizes and complexity. I would oversee and manage all aspects of a project's life cycle, from planning and design to execution, monitoring, and completion.
What I do in this Job:
1. Present about ERP System (Web Apps) to the client.
2. Gather the requirements and needs of the client company
3. Create a Timeline based on requirement needs.
4. Brief and Lead the internal team for development based on the requirements Client.
5. Info the client ERP System ready to be used.
6. Training user Clients to use of ERP System
Project Manager & Scrum Master • PT Bank Mandiri (Persero) Tbk.
Januari 2023 - Present
As a Project Manager and Scrum Master, I would have more extensive experience and knowledge in leading and managing projects of varying sizes and complexity. I would oversee and manage all aspects of a project's life cycle, from planning and design to execution, monitoring, and completion.
Some of my responsibilities may include:
- Project planning: Developing project scopes, objectives, and timelines, and creating project plans to achieve those goals.
- Resource allocation: Ensuring that all necessary resources, including personnel, equipment, and budget, are allocated efficiently and effectively.
- Team management: Managing and directing project teams, including assigning tasks, monitoring progress, and providing guidance and support as needed.
- Risk management: Identifying potential risks and developing mitigation strategies to minimize their impact on project success.
- Budget management: Managing project budgets and ensuring that all expenses are within the allocated budget.
- Stakeholder management: Maintaining strong relationships with project stakeholders, including clients, team members, and management, and keeping them informed of project progress and any changes.
- Quality management: Ensuring that all project deliverables meet or exceed quality standards.
- Continuous improvement: Identifying areas for process improvement and implementing changes to increase project efficiency and effectiveness.
IT Project Manager • KunciCoin
Desember 2021 - September 2023
As a Project Manager, I would have more extensive experience and knowledge in leading and managing projects of varying sizes and complexity. I would oversee and manage all aspects of a project's life cycle, from planning and design to execution, monitoring, and completion.
Some of my responsibilities may include:
- Project planning: Developing project scopes, objectives, and timelines, and creating project plans to achieve those goals.
- Resource allocation: Ensuring that all necessary resources, including personnel, equipment, and budget, are allocated efficiently and effectively.
- Team management: Managing and directing project teams, including assigning tasks, monitoring progress, and providing guidance and support as needed.
- Risk management: Identifying potential risks and developing mitigation strategies to minimize their impact on project success.
- Budget management: Managing project budgets and ensuring that all expenses are within the allocated budget.
- Stakeholder management: Maintaining strong relationships with project stakeholders, including clients, team members, and management, and keeping them informed of project progress and any changes.
- Quality management: Ensuring that all project deliverables meet or exceed quality standards.
- Continuous improvement: Identifying areas for process improvement and implementing changes to increase project efficiency and effectiveness.
Product Management Specialist • KunciCoin
Desember 2021 - September 2023
As a Product Manager, I am responsible for managing a product or a portfolio of products throughout their entire lifecycle, from ideation to launch and beyond. My role involves understanding customer needs, market trends, and business goals, and translating them into a product vision and strategy.
Some of the key responsibilities of a Product Manager include:
- Defining the product roadmap and prioritizing features based on customer feedback, market research, and business objectives.
- Collaborating with cross‑functional teams, including engineering, design, marketing, and sales, to deliver high‑quality products on time and within budget.
- Conducting user research, usability testing, and data analysis to gather insights and validate assumptions.
- Defining and tracking key performance indicators (KPIs) to measure the success of the product and make data‑driven decisions.
- Managing product releases, including feature launches, bug fixes, and technical upgrades.
- Communicating product updates and roadmap changes to stakeholders, including executives, customers, and internal teams.
- Staying up‑to‑date with market trends, industry developments, and emerging technologies to identify new opportunities and competitive threats.
- Developing and maintaining relationships with key customers, partners, and vendors to drive product adoption and growth.
Scrum Master • KunciCoin
Desember 2021 - September 2023
As a Scrum Master, my main role is to facilitate the Scrum process and ensure that the Scrum team is functioning effectively. I am responsible for coaching the team on Agile principles and practices, ensuring that they adhere to the Scrum framework, and removing any impediments that are blocking their progress.
Some of the specific tasks you may perform as a Scrum Master include:
- Facilitating the daily Scrum meetings.
- Coordinating with the Product Owner to prioritize and manage the product backlog.
- Organizing and facilitating sprint planning and sprint review meetings.
- Conduct sprint retrospectives to help the team identify areas for improvement.
- Helping the team to track progress and maintain project momentum.
- Shielding the team from distractions and interruptions.
- Coaching team members on Agile practices and principles.
- Encouraging a culture of continuous improvement and learning within the team.
IT Project Manager • Monex Investindo Futures
Juni 2020 - Desember 2021
• Manage the scope and timeline of each project.
• Coordinate project-based on sprints, retrospective meetings, and daily stand-Ups.
• Work with product owners to handle backlogs and new request
• Lead Team IT Development & IT Infra as a Project
• Lead and assisted technical upgrade projects for clients by working and coordinating with developers for integrations.
IT Project Manager • PT Rupi Digital Indonesia
Desember 2019 - Juni 2020
• Manage each projects scope and timeline
• Coordinate sprints, retrospective meetings and daily stand-ups
• Coach team members in Agile framworks
• Facilitate internal communication and effective collaboration
• Work with product owners to handle backlogs and new request
• Resolve conflicts and remove obstacles that occur
• Help teams implement change effectively
• Ensure deliverables are up to quality standards at the end of each sprint
• Guide development teams to higher scrum maturnity
• Lead Team IT Dev & IT Infra
IT Communications & Productivity Specialist • Bizzy Indonesia
Juni 2019 - Desember 2019
Bizzy.co.id is the first B2B marketplace equipped with eProcurement platform in Indonesia with its own logistics and distribution networks. We have a mission to underpin a clean economy by powering an inclusive digital business ecosystem that enables transparent, efficient, and accountable commerce for all stakeholders.
We’re building an integrated digital platform for Procurement, Logistics, and Distribution, providing end-to-end supply chain services in Indonesia, to drive efficiency in logistics and distribution, and elevate growth across the businesses in Indonesia.
My Job Role :
• Managed Microsoft Office 365 Administrator
- System Administrator and Subject Matter Expert in managing Email Services (Exchange
Online) and Office Applications (Office 365)
• Manage Access Identity Management
- Sourcing vendor’s for Attendance apps
- Sourcing vendor’s for New HRIS
• Manage Storage Management
• Manage Digital Rights Management
Lead Information Technology Specialist • Bizzy Indonesia
Desember 2017 - Desember 2019
My Job Role :
• Lead Team IT Support (Helpdesk)
• Managed Microsoft Office 365 Administrator and Subject Matter Expert in managing Email Services (Exchange Online) and Office Applications (Office 365).
• Managed Microsoft Azure Active Directory
• Managed Cloud Voip Administrator
• Managed HRIS Project
• Migration Email for 3 company to bizzy.co.id
• Managed Microsoft Power Apps flow map
• Managed IT Asset Management
• Support Company Merge to Holding (Bizzy Commerce Indonesia, Sinarmas Distribution Nusantara, Bina Sinar Amity)
• Set-up and install software / hardware on the Company PC.
• Managed Infrastructure Bizzy Holding
• Providing day-to-day support to ensure the use of the Company's hardware, software and network systems is running well.
• Create and manage Standard IT SOP for holding related to the Company's IT assets.
• Managing IT structures, monitoring systems, and making reports.
• Contact & negotiate with IT vendors for internal needs
• Conduct an internal audit of the system as a whole to ensure the quality of the system optimal according to established standards.
• Create network topology for holding
• Involved in the Company's projects related to IT systems and infrastructure
Sr. System Engineer • PT. Asaba Computer Centre
September 2014 - Desember 2017
PT. ASABA COMPUTER CENTER is an expert in the field of system integrators, hardware-software, and IT management-training consulting services for more than 20 years, with support from world-class IT companies as technology partners, in order to create business value for customers
My job role :
• Managed IT Project On Customer
• Implementation Microsoft product On Customer (Active Directory , Office 365 , Exchange, System Center)
• Manage and monitor all installed systems and infrastructure
• Install, configure, test and maintain operating systems, application software and system
management tools
Handling IT Project :
• PT. Bank Kesejahteraan Ekonomi - Windows 10 Implementation
• PT. Mandiri Inhealth - Windows 10 Implementation
• PT. Indika Energy - Windows 10 Implementation
• PT. Kompas Gramedia - Windows 10 Implementation
• PT. Star Energy – Lead IT Helpdesk Team
• PT. Kustodian Sentral Efek Indonesia - Lead IT Helpdesk Team
• Suzuki Finance Indonesia - Lead IT Helpdesk Team
• PT. Bank DKI - Windows Server 2008 R2 & Microsoft Active Directory Implementation
• PT. Berca Hardyaperkasa - Windows Server 2012 Implementation
• PT. Zyrex Indonesia - Windows Server 2012 Implementation
• PT. Insan Karya Persada Teknik (IKPT) - Office 365 Implementation
• PT. Hasana Damai Putera - Office 365 Implementation
• PT. XL Axiata - Office 365 Implementation
• PT. Sinarmas Land – Office 365 Implementation
• PT. AJ Bumiputera - Office 365 Implementation
• PT. Mitsui Leasing Capital Indonesia - Microsoft System Center 2016 Implementation
• PT. Bursa Efek Indonesia - Microsoft Active Directory 2016 & Microsoft Exchange 2016
Implementation
Information Technology Help Desk Support • PT. Sukaputra Graha Cemerlang
April 2012 - September 2014
PT Sukaputra Graha Cemerlang Sentul City A subsidiary of Sentul City that manages the payment of environmental & water costs.
My job role :
• Set-Up and installation software / hardware on the company’s PC.
• Provides day-to-day support to ensure the use of hardware, software, and company network systems run well.
• Troubleshooting network / PC’s and provide support to all users
• Perform regular checks and update on the Company's network system.
Pendidikan
2011 - 2015
STMIK Pranata Indonesia
Information Technology
Skil
- Communication
- Project Management
- Product Management
- SDLC (Software Development Life Cycle)
- Agile Project Management
- Leadership + Management
Bahasa
- Indonesian — Bahasa Ibu
- English — Menengah