Dombivli, Maharashtra 421201, India
With more than 6 years of experience in e-Commerce Operations and Sales, I have been able to create and deliver superior results and solutions by using my strategic, creative, and competitive approach. My curiosity leads me to explore, learn, and thrive at all levels while doing Cross Border/Cross Country Sales, which drives me to achieve the set goals and vision. My professional journey has benefited organizations and stakeholders in numerous ways. All of this has helped me to become a powerful asset, a team player, and an effective leader in online business.
March 2021 - Present
- Assessing all Business impacting reports/details/information to analyse, represent, plan and recommend changes/up-gradation required for sustainability & thriving in Business.
- Setting up processes, models, systems along with streamlining them before delegations.
- Collaborating with professionals in IT, Sales, Backend Operations, Customer Service Team, Brands, Vendors, marketing and other important stakeholders.
- Meeting the set targets of weekly, monthly, quarterly and yearly for the assigned department and responsible for Year On Year(YoY) growth.
- Coming up with smart and long-lasting solutions to resolve and maintain smooth day-to-day operations/escalations/conflicts/challenges/issues and helping teams to reach the set goals of key accounts management.
- Strategic Planning for top and bottom line of business, holiday/season/all calendar days sales for offering exclusive deals, discounts, and offers, and sending the season and time-specific products and categories well in advance.
- Latest Trends, competitor and market analysis.
- Monitor RMA(return merchandise authorization) for reductions in losses and speedy recoveries.
- Models: Dropshipping, B2C, B2B & D2C
April 2018 - Present
- Research/provide the data to the on-boarding team for setting up online shops/businesses on the marketplaces that suit the assigned business model and business policies.
- Macro Management of catalogs/data/pricing/database & In-house software to make it work for the Company as expected.
- Train, align, assign roles and responsibilities & lead the team (Team Size: 13).
Model: Dropship
August 2017 - April 2018
- Empowered multiple new & existing brand tie-ups in specifically Fashion and Lifestyle industry.
- Key Accounts and Key Stakeholder Management
- Advertising and Sales on Channels
- Day-to-day e-Commerce operations
- Coordinating with relevant teams to offer best services to Business Clients and converting leads/renewal of contracts.
Models: B2C, D2C & C2C
February 2017 - August 2017
- Daily tasks related to inventory upload, updating price, and stock offers, processing orders from Shopify, and responding to customer queries/enquiries.
- Website improvements, fresh catalog update, improving existing catalog/products on all marketplaces.
- FBA Inventory, ads/promotions and launching new products.
- Coordinating with the supplier of raw materials and getting them to manufacturing units.
- Model D2C, B2C & B2B
September 2016 - February 2017
Learnt Vendor Management, import, and listing of Beauty Products on the online platforms.
Model: B2B Model
September 2014 - May 2016
- Working on IT tickets
- Resolving Hardware & Networking Issues as a Desktop Engineer
- Clients: Thyssenkrupp Industrial Solution Pvt. Ltd, K Raheja Corp on Wipro 3P, Convergys Corporation Thane, Thomas Cook Ltd.
January 2014 - September 2014
- Working on Medicare software improvement/quality check
- Achieving sales by providing health services of storing health reports
- Communicating with patients, doctors, and hospitals
- Organizing medical camps, events & social activities for spreading awareness towards this service and generating revenue and sales.
2014 - 2015
2010 - 2013
Dombivli, Maharashtra 421201, India
With more than 6 years of experience in e-Commerce Operations and Sales, I have been able to create and deliver superior results and solutions by using my strategic, creative, and competitive approach. My curiosity leads me to explore, learn, and thrive at all levels while doing Cross Border/Cross Country Sales, which drives me to achieve the set goals and vision. My professional journey has benefited organizations and stakeholders in numerous ways. All of this has helped me to become a powerful asset, a team player, and an effective leader in online business.
March 2021 - Present
- Assessing all Business impacting reports/details/information to analyse, represent, plan and recommend changes/up-gradation required for sustainability & thriving in Business.
- Setting up processes, models, systems along with streamlining them before delegations.
- Collaborating with professionals in IT, Sales, Backend Operations, Customer Service Team, Brands, Vendors, marketing and other important stakeholders.
- Meeting the set targets of weekly, monthly, quarterly and yearly for the assigned department and responsible for Year On Year(YoY) growth.
- Coming up with smart and long-lasting solutions to resolve and maintain smooth day-to-day operations/escalations/conflicts/challenges/issues and helping teams to reach the set goals of key accounts management.
- Strategic Planning for top and bottom line of business, holiday/season/all calendar days sales for offering exclusive deals, discounts, and offers, and sending the season and time-specific products and categories well in advance.
- Latest Trends, competitor and market analysis.
- Monitor RMA(return merchandise authorization) for reductions in losses and speedy recoveries.
- Models: Dropshipping, B2C, B2B & D2C
April 2018 - Present
- Research/provide the data to the on-boarding team for setting up online shops/businesses on the marketplaces that suit the assigned business model and business policies.
- Macro Management of catalogs/data/pricing/database & In-house software to make it work for the Company as expected.
- Train, align, assign roles and responsibilities & lead the team (Team Size: 13).
Model: Dropship
August 2017 - April 2018
- Empowered multiple new & existing brand tie-ups in specifically Fashion and Lifestyle industry.
- Key Accounts and Key Stakeholder Management
- Advertising and Sales on Channels
- Day-to-day e-Commerce operations
- Coordinating with relevant teams to offer best services to Business Clients and converting leads/renewal of contracts.
Models: B2C, D2C & C2C
February 2017 - August 2017
- Daily tasks related to inventory upload, updating price, and stock offers, processing orders from Shopify, and responding to customer queries/enquiries.
- Website improvements, fresh catalog update, improving existing catalog/products on all marketplaces.
- FBA Inventory, ads/promotions and launching new products.
- Coordinating with the supplier of raw materials and getting them to manufacturing units.
- Model D2C, B2C & B2B
September 2016 - February 2017
Learnt Vendor Management, import, and listing of Beauty Products on the online platforms.
Model: B2B Model
September 2014 - May 2016
- Working on IT tickets
- Resolving Hardware & Networking Issues as a Desktop Engineer
- Clients: Thyssenkrupp Industrial Solution Pvt. Ltd, K Raheja Corp on Wipro 3P, Convergys Corporation Thane, Thomas Cook Ltd.
January 2014 - September 2014
- Working on Medicare software improvement/quality check
- Achieving sales by providing health services of storing health reports
- Communicating with patients, doctors, and hospitals
- Organizing medical camps, events & social activities for spreading awareness towards this service and generating revenue and sales.
2014 - 2015
2010 - 2013