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Definition of Reputation Credits
Rishabh Singh Yadav
Manager : Client Servicing
Noida, Uttar Pradesh, India
Google Certified Internet Marketing Consultant Experienced in Client Servicing, Sales & Digital Marketing; committed to produce high-quality deliverable that are on time, within scope, and on budget. Diligent and highly skilled professional with a broad understanding of E-Marketplace, SEO, SEM, Google Street-view, B2B segment & Small & Medium Enterprise user data management, social media and campaign management. Strong communication and interpersonal skills.
Work Experience
Client Services Manager
IndiaMart Intermesh Ltd.
September 2018 - Present
Noida
- Responsible for handling the key accounts for IndiaMART's Key Client Division and helping the SME build and increase their visibility online.
- Engaging with decision makers and understanding their current business needs to identify gaps and suggest corrective measures in their current digital strategy.
- Establishing a relationship with the decision makers to formulate a scope of work, define project timelines, share relevant data points- all in line with the client's long-term business goals.
- Planning digital strategy for the corporate clients with a turnover of more than 5-50 Cr and delivering quality service experience.
- Tracking online consumer behavior with in-depth analysis to identify competitive industry trends for target companies. Recommend actionable insights that would aid companies to reshape their digital marketing effort.
- Ensuring client satisfaction at all levels and providing inputs that will help enhance return on investment via CRM
- Maximizing sales revenue by up-selling incremental solutions during the lifetime of a client.
- Prospecting, identifying decision makers, funnel management and revenue generation.
- Develop business cases & presentations of growth matrix to the top management, creating proposals & negotiating while estimating the ROI & key digital metrics.
Business Development Manager
TYIOD Technologies Pvt Ltd
January 2018 - September 2018
Noida
Collaborated with business development, marketing, and product departments on the creation of
Competitive concept proposals.
Developed new service offerings based on detailed and documented insights of market and client needs.
Built and maintained relationships with key contacts at potential clients, consulting companies and partners in order to get access to new opportunities.
Marketing and Business Development Manager
FARE Labs Pvt. Ltd
March 2017 - December 2017
Gurgaon
Associated with all activities related to Marketing, Campaign Management, Brand Management
Implementing the market research methods to know the strongholds and strategies of competitor companies and framing our strategies accordingly
Collaborate with VP/Director to develop Marketing strategies and innovative market share in all product lines.
Managing events from planning to execution & making sure relevant outcomes from it in the form of brand awareness, data gathering for prospected customers & Interpersonal development by meeting higher management of major FMCGs
Education
Jaipuria Institute of Management
PGDM - Marketing, IT & Operations
2015 - 2017
Chatrapati Sahuji Maharaj Kanpur University
BSC Mathematics
2011 - 2014
Skills
Team Management Business Development Digital Marketing CRM Databases Objection Handling Customer Relationship
Languages
English — Professional Hindi — Professional
Rishabh Singh Yadav
Manager : Client Servicing
Noida, Uttar Pradesh, India
Google Certified Internet Marketing Consultant Experienced in Client Servicing, Sales & Digital Marketing; committed to produce high-quality deliverable that are on time, within scope, and on budget. Diligent and highly skilled professional with a broad understanding of E-Marketplace, SEO, SEM, Google Street-view, B2B segment & Small & Medium Enterprise user data management, social media and campaign management. Strong communication and interpersonal skills.
Work Experience
Client Services Manager
IndiaMart Intermesh Ltd.
September 2018 - Present
Noida
- Responsible for handling the key accounts for IndiaMART's Key Client Division and helping the SME build and increase their visibility online.
- Engaging with decision makers and understanding their current business needs to identify gaps and suggest corrective measures in their current digital strategy.
- Establishing a relationship with the decision makers to formulate a scope of work, define project timelines, share relevant data points- all in line with the client's long-term business goals.
- Planning digital strategy for the corporate clients with a turnover of more than 5-50 Cr and delivering quality service experience.
- Tracking online consumer behavior with in-depth analysis to identify competitive industry trends for target companies. Recommend actionable insights that would aid companies to reshape their digital marketing effort.
- Ensuring client satisfaction at all levels and providing inputs that will help enhance return on investment via CRM
- Maximizing sales revenue by up-selling incremental solutions during the lifetime of a client.
- Prospecting, identifying decision makers, funnel management and revenue generation.
- Develop business cases & presentations of growth matrix to the top management, creating proposals & negotiating while estimating the ROI & key digital metrics.
Business Development Manager
TYIOD Technologies Pvt Ltd
January 2018 - September 2018
Noida
Collaborated with business development, marketing, and product departments on the creation of
Competitive concept proposals.
Developed new service offerings based on detailed and documented insights of market and client needs.
Built and maintained relationships with key contacts at potential clients, consulting companies and partners in order to get access to new opportunities.
Marketing and Business Development Manager
FARE Labs Pvt. Ltd
March 2017 - December 2017
Gurgaon
Associated with all activities related to Marketing, Campaign Management, Brand Management
Implementing the market research methods to know the strongholds and strategies of competitor companies and framing our strategies accordingly
Collaborate with VP/Director to develop Marketing strategies and innovative market share in all product lines.
Managing events from planning to execution & making sure relevant outcomes from it in the form of brand awareness, data gathering for prospected customers & Interpersonal development by meeting higher management of major FMCGs
Education
Jaipuria Institute of Management
PGDM - Marketing, IT & Operations
2015 - 2017
Chatrapati Sahuji Maharaj Kanpur University
BSC Mathematics
2011 - 2014
Skills
Team Management Business Development Digital Marketing CRM Databases Objection Handling Customer Relationship
Languages
English — Professional Hindi — Professional