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Avatar of Roger Snook Jr.
Offline
Manager in Training @Cici's
2024 ~ Present
Manager
Within one month
Roger L. Snook Jr. Guest Services | Restaurant Management | Marketing Communications [email protected] • Burleson, TXEnergetic restaurant professional with strong teamwork skills. Determined and responsible with a commitment to improving organizational efficiency, labor costs, and food expenditures. Engaging guests with dynamic brand storytelling. Work Experience General Manager • Cicis JanuaryPresent Ensured compliance with all food safety regulations and sanitation standards. Supervised and trained staff in customer service, food handling, and safety protocols. Maintained weekly labor and food cost goals. Performed regular maintenance checks on equipment to ensure proper functioning.
Microsoft Office
Employed
Ready to interview
Full-time / Not interested in working remotely
6-10 years
Eastern Nazarene College
Communications
Avatar of Jonathan Chuang.
Avatar of Jonathan Chuang.
Product Marketing & Operation Expert, Content Commerce @Alibaba Group
2021 ~ Present
Senior Marketing Manager/Marketing Director
Within one month
Regional Resources to corporate strategy for maximized Results 📐 Role & Responsibilities A. Marketing & Media Strategy - Olympics media marketing strategy lead: Greater China and Asia-Pacific markets - Media strategy PM: Media planning for various Alibaba business lines online and offline - Promote group Martech solutions to business brands B. Content marketing - CCTV program placements, Hunan TV live broadcast events, Douyin short videos, and live streaming projects - Social media content marketing planning Brand Marketing Director • Alibaba Group 七月十月 2020 ✍🏻 Build “Tmall go-to-market and Super Brand Day Marketing Solutions” Brand through KA Collaborations 📐 Role
Marketing Communications
Product Marketing
ECommerce Product Development
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
FuJen Catholic University
Japanese Language & Culture
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Avatar of the user.
Operation & Marketing Director / US & SEA Region @17LIVE Inc.
2021 ~ Present
Marketing or Operation Manager / Director
Within one month
Marketing Communications
Marketing & PR
KOL Management
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Birmingham City University
Events and Exhibition Management
Avatar of the user.
Avatar of the user.
Sales & Marketing Manager @聖和汽車股份有限公司 Sheng-Ho Automobiles
2018 ~ Present
Business Development / Product Manager / Product Marketing/ Strategy Manager
Within one month
Business Development
People Oriented
Motivation and Team Building
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Loughborough University
Marketing & Management
Avatar of Ahmad Khafi.
Avatar of Ahmad Khafi.
Head Kitchen @Ruka Coffee
2022 ~ Present
Kitchen
Within one month
Ahmad Khafi Head Kitchen East Jakarta, Indonesia Saya telah memiliki pengalaman kerja di bidang perhotelan dan restoran yaitu sebagai Kitchen Crew selama kurang lebih 2 tahun. Berbekal latar belakang pendidikan, kemampuan dan pengalaman yang saya miliki, saya siap untuk bisa memberikan kinerja dan kontribusi terbaik saya bagi perusahaan. Ahmad Khafi Saya telah memiliki pengalaman kerja di bidang Food & Beverage sebagai Kitchen Crew selama kurang lebih 6 tahun. Berbekal latar belakang kemampuan dan pengalaman yang saya miliki, sya siap untuk bisa memberikan kinerja dan kontribusi terbaik saya bagi [email protected] ahmad_khafi24 Jakarta, ID Pengalaman
Spreadsheets
Communication
Microsoft Office
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Avatar of 陸熙照.
Avatar of 陸熙照.
主理人 @Instagram: Colorholic_man
2019 ~ Present
行銷經理
Within one month
效:優化關鍵字成效-降低點擊成本、提高CTR與轉換率。經過六個月的經營,點擊成本降低25%、CTR提升30%、轉換率提升120%。 主要工作 - 行銷策略:直接與總經理報告,並合作一同規劃公司發展路徑與行銷策略。 - 建立行銷部門與數位轉型:從零到一建立行銷
Sketch
Pixelmator
Photoshop
Employed
Ready to interview
Full-time / Interested in working remotely
More than 15 years
中國文化大學 Chinese Culture University
大眾傳播
Avatar of Naomi Lin.
Avatar of Naomi Lin.
行銷副理 / KOL Radar 行銷科技事業部 @愛卡拉互動媒體股份有限公司
2021 ~ Present
品牌專案企劃、網路行銷企劃、數位行銷企劃
Within one month
網頁二 )。 宏林跨媒體整合行銷公司 ( 全方位行銷代理商 )|專案企劃與文案執行|負責國際級電商、快時尚、餐飲業等客戶之 360 度行銷企劃,執行近百萬的行銷預算。 品牌與行銷企劃: 分析客戶 USP 與目標客群,以設定品牌風格與行銷調性。曾以節慶貼文替
Google Analytics
Sales & Marketing
Photoshop
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
臺北市立大學
英語教學系
Avatar of Farhan Agung Maulana.
Avatar of Farhan Agung Maulana.
Full-Stack Developer @SingaPay
2023 ~ Present
Front-End / Back-End / Full Stack Web Developer
Within one month
Jakarta, Indonesia Application Developer RedHunter Academy Participate in bootcamp by learning programming languages such as mobile programming languages, java and kotlin and also website programming languages such as php with laravel framework and mysql for backend. JulySeptember 2018 Surabaya, Indonesia Frontend Web Developer ECFM - EACIIT's Cash Flow Management Tool Participate in making a cash flow management website within 3 months during an internship and become a team leader for a front end team with several goals. EducationUniversitas Mercu Buana Marketing Communication AdvertisingSMK Telkom Malang Computer Programming Skills React JS Next JS CodeIgniter Laravel MySQL ...
React JS
Next JS
CodeIgniter
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Mercu Buana
Marketing Communication Advertising
Avatar of the user.
Avatar of the user.
Past
Copywriter and Editor @Allina Health
2022 ~ 2022
Marketing Intern, Marketing Assistant, Social Media Intern, Social Media Assistant, Events Intern, PR Intern, Copywriter
Within three months
Content Writing
Copywriting and Editing
Content Strategy
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Coursera
Fundamentals in Digital Marketing
Avatar of Yo Hwang.
Avatar of Yo Hwang.
Marketing Supervisor @Jebsen & Jessen (SEA)
2004 ~ 2006
Communications, Public Relations or Marketing Communications Manager
Within one month
March 2008 to complete financial independence. Public Relations Manager • Ruamrudee International School OctoberFebruary 2008 In charge of community liaision and organizing the school's series of events for its biggest celebration yet - 50th Anniversary. Raised over 1 million Baht of sponsorship for the 50th Anniversary school play. Marketing Supervisor • Jebsen & Jessen (SEA) AprilSeptember 2006 In charge of integrated marketing communication for Thailand 2nd best selling digital camera at the time - Samsung. Led event team and coordinated with PR team for product launch, exhibitions, roadshows, and everyday POS efforts Account Manager & Art Director • Litehart & Groovy Map MaySeptember
Presentation and Communication Skills
Copywriting Marketing Materials
Event Planning & Management
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Queensland University of Technology
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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
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Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
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Within one month
Tour Leader | Restaurant Management | Marketing Communications
Cici's
2024 ~ Present
United States
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
Restaurant Management
Fields of Employment
Work experience
6-10 years
Management
Skills
Microsoft Office
Languages
English
Fluent
Job search preferences
Positions
Manager
Job types
Full-time
Locations
Remote
Not interested in working remotely
Freelance
Educations
School
Eastern Nazarene College
Major
Communications
Print

Roger L. Snook Jr.

Guest Services | Restaurant Management | Marketing Communications

[email protected]  •   682-346-7153  •   Burleson, TX 76028

Energetic restaurant professional with strong teamwork skills. Determined and responsible with a commitment to improving organizational efficiency, labor costs, and food expenditures. Engaging guests with dynamic brand storytelling. 

 

Work Experience

General Manager •  Cicis

January 2024 - Present

  • Ensured compliance with all food safety regulations and sanitation standards.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Maintained weekly labor and food cost goals.
  • Performed regular maintenance checks on equipment to ensure proper functioning.

Tour Leader  •  Essor LTD

April 2023 - December 2023

  • Planned and coordinated tour itineraries to ensure all activities were within the allocated time frame.
  • Maintained accurate records of attendance, receipts, payments, and expenses incurred throughout the tour period.
  • Supervised tour guides onsite when necessary to ensure quality services were provided by them.
  • Conducted group briefings at the beginning of each tour to explain safety procedures and rules.

Customer Service & Catering Director  •  Chick-fil-A-Franchise

November 2018 - January 2023

  • Managed inbound and outbound calls to customers regarding catering orders.
  • Developed maintenance and cleaning protocols for two restaurants.
  • Recruited, hired, and trained staff for customer-friendly facing roles.
  • Increased customer usage of the company app through email campaigns

General Manager  •  J.P. Licks Homemade Ice Cream Cafe

January 2018 - September 2018

  • Directed staff in daily work assignments to maximize productivity.
  • Consistently maintained high levels of cleanliness, organization, sanitation, and storage of
    food and beverage products to ensure quality.
  • Managed recruitment, hiring, and training process for new team members.
  • Built sales forecasts and labor schedules to reflect desired productivity goals.

Marketing & Hospitality Director  •  Chick-fil-A-Franchise

March 2014 - December 2017

  • Collaborated with the leadership team to develop increased outside catering sales of over 80% for Q1 2017 by
    developing new business relationships in the community.
  • Initiated a new VIP loyalty program by engaging personally with frequent guests of the restaurant.
  • Crafted and executed marketing strategy and budget for two multi-million dollar Chick-fil-A franchise locations.
  • Collaborated with the Leadership Team to reach quarterly and annual sales and performance goals.
  • Developed a new community partnership with a local university that led to a 3-5% monthly sales gain in Q1 2016.
  • Coordinated market-level activations (Komen Race for the Cure, Cow Appreciation Day, and other city-wide events)
  • Evaluated guest hospitality experience, and coached team members for continuous improvement.
  • Managed recruitment process for new team members and conducted initial interviews

Senior Area Manager  •  SMS-NA

November 2013 - January 2014

Consulted with owners of small and medium-size businesses and provide them with services to become more profitable in their business and life.

Financial Advisor  •  Edward Jones

January 2013 - October 2013

  • Grew assets to over $200,000 in 4 months. 
  • Utilized the most up-to-date investment information, coupled with active listening to determine a client’s suitability.

Direct Sales Manager  •  FamilyLife

May 2006 - January 2013

  • Led an e-commerce team that generated $2.0 million in annual revenue utilizing SEO tools and email marketing campaigns.
  • Initiated resource selection, pricing, merchandising, and promotion for online store utilizing email, SEO, and social media.
  • Provided an excellent guest experience for person-to-person and phone sales.

Eastern Nazarene College

Communications

Apr 2018 - Jan 2020

Gordon College

Business Administration

Apr 2018 - Jan 2020

Skills


  • Microsoft Office Training  Team Building

Languages


  • English — Fluent
Resume
Profile

Roger L. Snook Jr.

Guest Services | Restaurant Management | Marketing Communications

[email protected]  •   682-346-7153  •   Burleson, TX 76028

Energetic restaurant professional with strong teamwork skills. Determined and responsible with a commitment to improving organizational efficiency, labor costs, and food expenditures. Engaging guests with dynamic brand storytelling. 

 

Work Experience

General Manager •  Cicis

January 2024 - Present

  • Ensured compliance with all food safety regulations and sanitation standards.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Maintained weekly labor and food cost goals.
  • Performed regular maintenance checks on equipment to ensure proper functioning.

Tour Leader  •  Essor LTD

April 2023 - December 2023

  • Planned and coordinated tour itineraries to ensure all activities were within the allocated time frame.
  • Maintained accurate records of attendance, receipts, payments, and expenses incurred throughout the tour period.
  • Supervised tour guides onsite when necessary to ensure quality services were provided by them.
  • Conducted group briefings at the beginning of each tour to explain safety procedures and rules.

Customer Service & Catering Director  •  Chick-fil-A-Franchise

November 2018 - January 2023

  • Managed inbound and outbound calls to customers regarding catering orders.
  • Developed maintenance and cleaning protocols for two restaurants.
  • Recruited, hired, and trained staff for customer-friendly facing roles.
  • Increased customer usage of the company app through email campaigns

General Manager  •  J.P. Licks Homemade Ice Cream Cafe

January 2018 - September 2018

  • Directed staff in daily work assignments to maximize productivity.
  • Consistently maintained high levels of cleanliness, organization, sanitation, and storage of
    food and beverage products to ensure quality.
  • Managed recruitment, hiring, and training process for new team members.
  • Built sales forecasts and labor schedules to reflect desired productivity goals.

Marketing & Hospitality Director  •  Chick-fil-A-Franchise

March 2014 - December 2017

  • Collaborated with the leadership team to develop increased outside catering sales of over 80% for Q1 2017 by
    developing new business relationships in the community.
  • Initiated a new VIP loyalty program by engaging personally with frequent guests of the restaurant.
  • Crafted and executed marketing strategy and budget for two multi-million dollar Chick-fil-A franchise locations.
  • Collaborated with the Leadership Team to reach quarterly and annual sales and performance goals.
  • Developed a new community partnership with a local university that led to a 3-5% monthly sales gain in Q1 2016.
  • Coordinated market-level activations (Komen Race for the Cure, Cow Appreciation Day, and other city-wide events)
  • Evaluated guest hospitality experience, and coached team members for continuous improvement.
  • Managed recruitment process for new team members and conducted initial interviews

Senior Area Manager  •  SMS-NA

November 2013 - January 2014

Consulted with owners of small and medium-size businesses and provide them with services to become more profitable in their business and life.

Financial Advisor  •  Edward Jones

January 2013 - October 2013

  • Grew assets to over $200,000 in 4 months. 
  • Utilized the most up-to-date investment information, coupled with active listening to determine a client’s suitability.

Direct Sales Manager  •  FamilyLife

May 2006 - January 2013

  • Led an e-commerce team that generated $2.0 million in annual revenue utilizing SEO tools and email marketing campaigns.
  • Initiated resource selection, pricing, merchandising, and promotion for online store utilizing email, SEO, and social media.
  • Provided an excellent guest experience for person-to-person and phone sales.

Eastern Nazarene College

Communications

Apr 2018 - Jan 2020

Gordon College

Business Administration

Apr 2018 - Jan 2020

Skills


  • Microsoft Office Training  Team Building

Languages


  • English — Fluent