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Avatar of Daniel Simamora.
Avatar of Daniel Simamora.
Past
Senior Customer Support Representative @PT Equdero Layanan Indonesia
2022 ~ 2024
Customer Support Lead
Within one month
versed in organizational rules and regulations. Collaborating seamlessly with diverse departments, I contribute to the streamlined execution of day-to-day operations, thereby elevating the overall quality of service provided to clients. Acting as a skilled mediator in disputes, I leverage my expertise to sustain client loyalty and satisfaction. My career is a testament to my unwavering commitment to excellence, and I am poised to bring this dedication, along with my proven track record, to contribute effectively to any team or organization. Daerah Khusus Ibukota Jakarta, [email protected] Work Experience Senior Customer Support
CRM software
Microsoft Office
Zendesk
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of Brawijaya
Computer Science
Avatar of 魏文莉 Kallista Wei.
Avatar of 魏文莉 Kallista Wei.
Product Developer @Sararose International Inc
2020 ~ Present
Product/Project Manager
Within one month
Product: hat, handbag, belt, garment, home decor, water bottle...etc Key customer: Forever 21 | MAO Mapping over 20 customers from worldwide with suitable vendor for customized product. Cooperated with design team to adjust the design, with purchasing team for finding qualified vendor and with QA team for shipping out good quality product. did fashion trend research for each season to make sure all of recommended product is on trend. Negotiated price with vendor to reach customer's request. Managed customer accounts to secure customer satisfaction and repeat business. Identified ...
Word
Excel
PowerPoint
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
華梵大學
外國語文學系
Avatar of steve pablo.
Within one month
export documents 6. Make a plan to import goods in one year ( RIBMake a monthly realization report and submit it to INSW. 8. Submit import approval letter ( PI ) at INSW. 9. Provide consultations to customers regarding customs issues. 10. Maintain good relationships with customers. 11. Usually travels within or outside the city to build good relationships with customers. 12. Make monthly reports related to imports. 13. Ensure all procedures run smoothly and follow company SOPs for customer satisfaction. 14. Booking ships for export and communicating
Word
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Avatar of Douglas Yin.
Avatar of Douglas Yin.
Past
Head of Business Operations @51Talk
2022 ~ 2024
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
with pre-study AI interactions to engage children, post-class AI reviews, and bonus mini-games like "Elf" to encourage learning. Start a business MUMUYA Collection Co., Ltd MayOct 2022 Taipei, Taiwan MUMUYA Collection is an eCommerce platform which is selling toiletries and perfume. Maintained focus on customer satisfaction and brand diversity, enhancing the shopping experience for buyers across multiple sectors Managed an eCommerce platform specializing in the sale of toiletries and perfume, offering a diverse range of brands. Oversaw multi-brand retail operations, facilitating customer access to various options, enabling comparison of prices, features, and
Management
Planning
Customer Relationship
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
City University of Hong Kong
Marketing
Avatar of the user.
Avatar of the user.
Past
Customer Operation Specialist @AlfredCamera 阿福管家
2021 ~ 2023
UI/UX Designer / Product Designer
Within one month
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of the user.
Avatar of the user.
Service Manager @Geekplus International Co. Ltd
2020 ~ Present
COO or Head of Operations or Head of Sales/Business Development
Within one month
Microsoft Office
Employed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Hong Kong Polytechnic University
Bsc Hon Hotel Management
Avatar of Fiora Tsai.
Avatar of Fiora Tsai.
Procurement/Sales Engineer @Roresin Corp
2017 ~ Present
Procurement/Sales Engineer
Within one month
product development in the Asia-Pacific region. Established 2 new suppliers to fulfill the R&D and procurement team's needs for introducing new items within a span of 6 months. Negotiation - Conducted analysis of 40+ customer complaints to identify root causes and formulated resolution, successfully increasing customer satisfaction and loyalty by 15-20%. Resolved quality disputes by negotiating an exceptional refund agreement with the supplier, thereby safeguarding and reinforcing our important client relationship. Problem - solving - Converted customized contracts to replace standardized contracts to resolve disputes between the customer - BenQ Material and the international supplier
Analysis
Intercultural Communication
Business Administration
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
銘傳大學 Ming Chuan University
Business Administration
Avatar of the user.
Avatar of the user.
Past
Senior Marketing Specialist @ASUS Cloud Corporation
2017 ~ 2023
行銷企劃專員
Within one month
Data-Driven Marketing
Critical thinking
Handling pressure
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Kaohsiung First University of Science and Technology
Applied English
Avatar of Tran Buu Buu.
Within one month
the SDGs programs. - Developed content and met with key personnel from the networks to provide fast and honest answers to the potential clients. Achievement : - Successfully invited Taiwanese professionals of different backgrounds to join the programs for the provision of expertise support. - Provided quality SDGs programs which achieved customer satisfaction, thus facilitating the expansion of network and further promotion of the service. Teaching Assistant and Research Assistant • Yuan Ze University, Taiwan OctoberSeptemberGraded undergraduate students' written work. - Assisted the professors in research work. Teacher of English • Vietnam Australia English School, Vietnam JulyJulyDesigned the curriculum and u
Communication
Google Drive
Microsoft Office
Studying
Ready to interview
Full-time / Not interested in working remotely
4-6 years
Yuan Ze University
Applied Linguistics
Avatar of 陳郁夫.
Avatar of 陳郁夫.
Senior Software Engineer & Feature Product Manager @聯發科
2022 ~ Present
資深軟體工程師
Within one month
advanced applications such as face beauty and object tracking. Feature Product Manager & Software Engineer • 聯發科 AprilPresent | Taipei, Taiwan As a highly skilled software engineer and feature product manager, I spearheaded the design and coordination of the camera bokeh flow, collaborating with cross-functional teams to achieve high customer satisfaction. My analytical thinking and problem-solving skills were recognized with a vAward, and I also played a key role in multiple camera development projects, utilizing my expertise in C++ and Android. Beyonds FPM's part, I also take a role on multiple camera development
C++
Python
Machine Learning
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立師範大學附屬高級中學

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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
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Leadership
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Within six months
Sales Associate
Logo of Automobili Lamborghini Store.
Automobili Lamborghini Store
2021 ~ 2023
Dubai - United Arab Emirates
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
Retail Salesperson, Retail Merchandiser, Sales Clerk
Fields of Employment
Luxury, Fashion, Lifestyle
Work experience
6-10 years
Management
I've had experience in managing 1-5 people
Skills
Sales techniques
Sales forecasting and Reporting
CRM Software Management
Product Knowledge
Sales and Goal Achievement
Exellent interpersonal Skills
Excellent Communication Skills
Customer Service Excellence
Negotiation and Persuation skills
Relationship Building and Management
Team Collaboration And Leadership
Time Management and Prioritization
Languages
Arabic
Native or Bilingual
English
Fluent
Job search preferences
Positions
Sales Associate
Job types
Full-time
Locations
Remote
Not interested in working remotely
Freelance
Educations
School
The Higher Institute for Tourism and Hotels (EGOTH) in Alexandria
Major
85%
Print

Sameh Abdelrahman

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud.

  Dubai - United Arab Emirates    

 

Work Experience

Retail Sales Associate  •  Automobili Lamborghini Store

February 2021 - August 2023

• Boosted average transaction value by 15% through personalized recommendations based on customer needs.
• Exceeded individual sales targets by effectively upselling and cross-selling, resulting in a 20% increase in store revenue.
• Maintained visual merchandising standards with team members, leading to improved store esthetics and a boost in foot traffic.
• Improved inventory management by closely monitoring stock levels, performing regular audits, and promptly communicating replenishment needs, resulting in a 25% decrease in out-of-stock incidents.
• Assisted 100+ customers weekly by utilizing extensive product knowledge, leading to a 10% increase in customer satisfaction scores.

Retail Sales Associate  •  Hard Rock Cafe Sharm El Sheikh

October 2017 - December 2020

• Increased customer retention by 15% by effectively using CRM software to track and manage sales activities, leading to improved customer relationships.
• Provided exceptional customer service to an average of 40 customers per day, resulting in AED 26 K in additional revenue.
• Collaborated with team to achieve 140% of sales goals for 3 months, utilizing efficient time management skills to stock and organize inventory.
• Streamlined team operations by 25% through effective team collaboration and training of 5 sales associates.
• Coordinated store displays and conducted weekly merchandise audits. Boosted sales by 25% through creative display arrangement and identified slow-moving products for markdown.

Sales Associate  •  Jack & Jones

May 2014 - August 2017

• Raised customer satisfaction by 95% through providing expert product knowledge and promptly addressing all inquiries.
• Achieved perfect customer order processing accuracy, leading to improved customer satisfaction and a 15% boost in sales
• Consistently exceeded customer satisfaction goals by skillfully handling and resolving complaints, resulting in a 98% satisfaction rate.
• Delivered a 30% increase in overall sales performance by partnering with a sales team to develop and implement innovative sales strategies.
• Surpassed monthly sales goals by working closely with cross-functional teams, leading to a 15% increase in revenue and a 7% increase in customer satisfaction.

Education

The Higher Institute for Tourism and Hotels (EGOTH) in Alexandria

85%

2014 - 2017

Skills


  • Sales techniques
  • Sales forecasting and Reporting
  • CRM Software Management
  • Product Knowledge
  • Sales and Goal Achievement
  • Exellent interpersonal Skills
  • Excellent Communication Skills
  • Customer Service Excellence
  • Negotiation and Persuation skills
  • Relationship Building and Management
  • Team Collaboration And Leadership
  • Time Management and Prioritization

Languages


  • Arabic — Native or Bilingual
  • English — Fluent
Resume
Profile

Sameh Abdelrahman

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud.

  Dubai - United Arab Emirates    

 

Work Experience

Retail Sales Associate  •  Automobili Lamborghini Store

February 2021 - August 2023

• Boosted average transaction value by 15% through personalized recommendations based on customer needs.
• Exceeded individual sales targets by effectively upselling and cross-selling, resulting in a 20% increase in store revenue.
• Maintained visual merchandising standards with team members, leading to improved store esthetics and a boost in foot traffic.
• Improved inventory management by closely monitoring stock levels, performing regular audits, and promptly communicating replenishment needs, resulting in a 25% decrease in out-of-stock incidents.
• Assisted 100+ customers weekly by utilizing extensive product knowledge, leading to a 10% increase in customer satisfaction scores.

Retail Sales Associate  •  Hard Rock Cafe Sharm El Sheikh

October 2017 - December 2020

• Increased customer retention by 15% by effectively using CRM software to track and manage sales activities, leading to improved customer relationships.
• Provided exceptional customer service to an average of 40 customers per day, resulting in AED 26 K in additional revenue.
• Collaborated with team to achieve 140% of sales goals for 3 months, utilizing efficient time management skills to stock and organize inventory.
• Streamlined team operations by 25% through effective team collaboration and training of 5 sales associates.
• Coordinated store displays and conducted weekly merchandise audits. Boosted sales by 25% through creative display arrangement and identified slow-moving products for markdown.

Sales Associate  •  Jack & Jones

May 2014 - August 2017

• Raised customer satisfaction by 95% through providing expert product knowledge and promptly addressing all inquiries.
• Achieved perfect customer order processing accuracy, leading to improved customer satisfaction and a 15% boost in sales
• Consistently exceeded customer satisfaction goals by skillfully handling and resolving complaints, resulting in a 98% satisfaction rate.
• Delivered a 30% increase in overall sales performance by partnering with a sales team to develop and implement innovative sales strategies.
• Surpassed monthly sales goals by working closely with cross-functional teams, leading to a 15% increase in revenue and a 7% increase in customer satisfaction.

Education

The Higher Institute for Tourism and Hotels (EGOTH) in Alexandria

85%

2014 - 2017

Skills


  • Sales techniques
  • Sales forecasting and Reporting
  • CRM Software Management
  • Product Knowledge
  • Sales and Goal Achievement
  • Exellent interpersonal Skills
  • Excellent Communication Skills
  • Customer Service Excellence
  • Negotiation and Persuation skills
  • Relationship Building and Management
  • Team Collaboration And Leadership
  • Time Management and Prioritization

Languages


  • Arabic — Native or Bilingual
  • English — Fluent