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Past
Lead of Business Development @Imweb Corp, Taiwan Branch
2022 ~ 2023
Business Development Manager
Within one month
Customer Relationship Management (CRM)
Sales Management
Account Management
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
Chaoyang University of Science and Technology
CSIE
Avatar of Asep Yellowpages.
Avatar of Asep Yellowpages.
Past
Senior Account Manager @Telkom Indonesia
2018 ~ 2021
Sales manager, Key Account manager, Pre sales manager
Within six months
Asep Yellowpages Bersama team, adalah hal yg sangat indah untuk dikenang saat berhasil create solusi digital broadcasting untuk LPP TVRI dan bangga menjadi bagian untuk mewujudkan salah satu Visi Misi LPP TVRI untuk menjadi salah satu Lembaga penyiaran Kelas Dunia, kami berhasil membawa Channel TVRI World bisa dinikmati secara Free to Air dan hadir di platform pay TV Eropa dan Asia Oceania Jakarta, Indonesia Pengalaman Kerja Senior Account Manager • Telkom Indonesia JanuariPresent Manage account Enterprise & Business Corporate Customers, BUMN and Government (Segment : OLO/ Other License Operators, Media Broadcasters) Manage the team to WIN the Project that provides the Best
Unemployed
Full-time / Interested in working remotely
More than 15 years
Diponegoro University
Teknik Elektro dan Telekomunukasi
Avatar of Sandhya Rastogi- Srivastava.
Offline
Avatar of Sandhya Rastogi- Srivastava.
Offline
Sr. Quality Analyst @Satyam BPO
2008 ~ 2009
Product/Project Manager
Within two months
to achieve project goals and deliver high-quality results. Key responsibilities included: Led a team of 25 agents, providing guidance and support to ensure successful project execution. Trained new joiners, ensuring they were equipped with the necessary skills and knowledge. Driven a culture of personal allyship Managed Enterprise account for SME customers (UK). Received the Extra Miller Award for Best Performance, recognizing my dedication and exceptional work. Received appreciation from stakeholders for excellent work and dedication. Quality Analyst • Cegedim Software India Pvt Ltd SeptemberJune 2011 As a Service Quality Analyst at Ceg..
Word
PowerPoint
Excel
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Axelos
Information Technology
Avatar of Lynn Lee.
Avatar of Lynn Lee.
Past
Caregiver @Career Break:The COVID-19 pandemic spread and care for my parents ( 86 and 81)
2020 ~ 2024
Project/Account Manager, International Sales Specialist
Within one month
outbreak and my aging parents(85 & 80) health issues. My parents' health is stable and the pandemic seems to be coming to an end. I am ready to rejoin the workforce and seek a domestic or overseas job. International Sales Representative • Lighting Manufacture ,OEM and Exporter (Taiwanese Enterprise) 十月三月 2020 ●Cultivate trust and strong relationships with prospective and existing customers. ●Handle day –to- day emails and customer complaint to ensure all account queries are resolved professionally ●Maintain a high level of communication with internal teams and clients ensuring high service delivery ●Oversee the
Word
Excel
PowerPoint
Unemployed
Ready to interview
Full-time / Not interested in working remotely
More than 15 years
Brunel University, London
MBA
Avatar of the user.
Avatar of the user.
Application Security Engineer @WOO Network
2022 ~ Present
information security engineer
Within three months
Security Operations
CISSP-Certified Information System Security Professional
Certified Information Security Manager
Employed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
National Quemoy University
Computer Science and Information Engineering
Avatar of Pallas Wang 王品又.
Avatar of Pallas Wang 王品又.
Account Manager, North Asia @Deel
2023 ~ Present
Business Development or Key Account Management or Client Acquisition or bundled in.
Within one month
Pallas Wang Business Development Taipei City, Taiwan Multilingual sales professional proficient in English, Mandarin, and French with over four years of experience in business development, B2B/B2C sales, and managing SMB accounts. Expertise in lead conversion, new business development, and sales pipeline maintenance. Proven ability to exceed sales targets, self-motivated, goal-oriented, and consistently refining sales strategies to increase overall sales. Work Experience Account Manager, North Asia • Deel AugustPresent Account Growth and Leadership: Expanded and oversaw a portfolio of 30 targeted accounts, effectively managing a total of 250 accounts to drive business growth. Pipeline
Presentation Skills
Cold Calling
Client Acquisition
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
National Chengchi University
Finance
Avatar of Moise Kabre.
Avatar of Moise Kabre.
SALES @GAMA INNOVATION CORPORATION 臺灣柯美
2023 ~ Present
Project management/Key Account Management / Business Develepment / Marketing / Business analyst/Product manager/Assistant project manager/Product owner/Junior project manager
Within one month
ample experience in the field of Biotechnology,Agriculture Food Machinery and Agro-chemical . I have acquired valuable skills and knowledge through my academic background,Agriculture machineries,Biotechnology field and personal projects. To be able to work in projects related positions, I took the initiative to learn new project management requirements through Google Project Management certifications. Key Account Management / Business Develepment / Marketing / Business analyst City, TW [email protected] Work Experience Gama Innovation Corporation, Sales FebPresent TCI. CO.,LTD, Customer Success Manager AprJanRotam Agrochemical, Operation manager AugMarSpringway Enterprise CO.,LTD
Word
PowerPoint
Excel
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
National Chung Hsing University - Taichung City, Taiwan
Agriculture
Avatar of Joyce Hsu.
Avatar of Joyce Hsu.
Section Leader @Hitachi High-Tech Taiwan Corporation
2022 ~ Present
Sales Manager
Within one month
Joyce Hsu (Zih-Huei) Semiconductor | AIoT | Digital Transformation | Data center Sales Account management| Business development|Product line management • 8+ year experience in sales and product line management for optical communication/Data center (Datacom)/Telecom industries. • 2+ year of experience in sales and project management of Smart factory solutions (including AI, IoT, Software MES/SCM/WMS/EIM, ESG, System integration and consulting service.) • Proven sales record of exceeding business revenue/profit goal. • Design win oriented to drive the demand creation for customers. • Solid experience collaborating with manufacturing/logistic
Sales & Customer Service
Business Development
Sales Management
Employed
Full-time / Interested in working remotely
6-10 years
National Chung Hsing University
Life Sciences
Avatar of Todd Jacobsen.
Avatar of Todd Jacobsen.
Past
Customer Success: Strategic Accounts and Escalations @Zendesk
2022 ~ 2023
Strategic Customer Success
Within six months
thinking, operational excellence, and a deep commitment to client satisfaction. My area of expertise include: Customer Retention, Risk Management and Growth, Team Leadership and Development, Strategic Account Management, Data-Driven Insights, Client Satisfaction and Advocacy, Technology and Process Optimization, Global Expansion and Revenue Growth Work Experience Director of Strategic Accounts and Escalations • Zendesk JanuaryJune 2023 | Boston, MA As a member of the Customer Experience (CX) and Insights Leadership Team, I had full responsibility for the design, implementation and management of the Global Risk Management, Strategic Escalations and Governance programs. Designed, implemented, and managed Global Risk Management, Strategic Escalations
CRM software
Salesforce
Tableau
Unemployed
Full-time / Interested in working remotely
More than 15 years
MIT Sloan Executive Education
Mastering Design Thinking
Avatar of the user.
Avatar of the user.
Account Operation Specialist @Hewlett Packard Enterprise
2020 ~ 2020
Account Operation Specialist
Within one year
Contract Administration
Sales Order Processing
Sales Order Management
Full-time / Interested in working remotely
10-15 years
Universiti Tun Abdul Razak UNIRAZAK
Knowledge Management

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Within two months
ITIL - V4 Certified Project Leader @ BT | Operations Continuous Improvement Lead (OCIL)
Logo of BT.
BT
2022 ~ Present
Kolkata, West Bengal, India
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
Project Manager
Fields of Employment
Work experience
6-10 years
Management
Skills
Word
PowerPoint
Excel
Communication
Tsna
OMNET
People Management
Project Management
Time Management
Stakeholder Management
Training and mentoring skills
Languages
English
Fluent
Hindi
Native or Bilingual
Job search preferences
Positions
Product/Project Manager
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Axelos
Major
Information Technology
Print

Sandhya Rastogi- Srivastava

ITIL - V4 Certified Change Management Professional @ BT | Operations Continuous Improvement Lead (OCIL)

  Kolkata, West Bengal, India

Experienced ITIL certified Project Manager with a proven track record of successfully leading transformational projects. Demonstrated expertise in handling multiple projects and domains, with the ability to adapt to new technologies and challenges. 

Work Experience

Change Management Professional  •  BT

April 2022 - Present

As a Project Manager at British Telecom, I am responsible for overseeing and managing projects to ensure successful delivery. I utilize my strong leadership skills and excellent communication skills to effectively collaborate with stakeholders and drive project success.
Oversee and manage projects, ensuring adherence to project timelines, budgets, and quality standards.
Collaborate with stakeholders to define project requirements and deliverables.
Utilize project management methodologies and tools to plan, execute, and monitor projects.
Lead and motivate project teams, fostering a collaborative and high-performing work environment.
Ensure effective communication and coordination across project teams and stakeholders.
Track project progress and performance, providing regular updates to stakeholders.
Identify and resolve conflicts or bottlenecks to keep projects on track.
Currently working on multiple projects, including Entuity to ServiceNow integration scoping various capabilities of Discovery, Monitoring, and TSNA, NGSD to ServiceNow Data migration, Data Modeling (CMDB), Workforce Management related IWD to Auto Work Allocation (AWA) migration.
Leading a team of Business Analysts to achieve project targets and complete projects within dedicated timelines.

Team Lead  •  HCL Technologies

January 2014 - September 2014

As a Team Leader at HCL, I successfully led a team to achieve project goals and deliver high-quality results. Key responsibilities included:
Led a team of 25 agents, providing guidance and support to ensure successful project execution.
Trained new joiners, ensuring they were equipped with the necessary skills and knowledge.
Driven a culture of personal allyship
Managed Enterprise account for SME customers (UK).
Received the Extra Miller Award for Best Performance, recognizing my dedication and exceptional work.
Received appreciation from stakeholders for excellent work and dedication.

Quality Analyst  •  Cegedim Software India Pvt Ltd

September 2010 - June 2011

As a Service Quality Analyst at Cegedim Software Indi Pvt. Ltd., I played a key role in ensuring service quality and customer satisfaction. Key responsibilities included:
Monitored and evaluated service quality for Tech Support agents to identify areas for improvement.
Prepare and delivering monitoring evaluations to CSRs and Team Leaders for quality improvement. Use and document the SAFE coaching model.
Collaborated with cross-functional teams to implement process improvements and enhance service delivery.
Played a critical role in training new joiners, ensuring they were equipped with the necessary skills and knowledge.

Sr. Quality Analyst  •  Satyam BPO

January 2008 - April 2009

Analyze Compliance Procedure followed by technical advisor supporting and troubleshooting dial up/ broadband.
Developed a comprehensive quality assurance program that ensured all deliverables met the highest standards of quality
Trend report on defects, process failure discussions, with market unit to improve overall process and customer experience.

Quality Analyst  •  Infosys

January 2005 - June 2007

Developed and maintained quality metrics for tracking and measuring product performance

Driving Continuous Improvement through ideation.

Conduct training sessions on digital communication skills to improve overall customer experience.

Education


Axelos

Information Technology

2023 - 2023

Lucknow University

Public Relations/Image Management

2002 - 2003

Lucknow University

Art/Art Studies, General

1999 - 2002

New Way Inter College, Lucknow

PCM

1998 - 1999

Cathedral School

Field of study

1995 - 1997

Projects

Project Name

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh.

Project Name

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh.

Skills

   Word      PowerPoint      Excel      Communication      Tsna      OMNET      People Management      Project Management      Time Management      Stakeholder Management      Training and mentoring skills   

Languages

   English — Fluent      Hindi — Native or Bilingual   

Resume
Profile

Sandhya Rastogi- Srivastava

ITIL - V4 Certified Change Management Professional @ BT | Operations Continuous Improvement Lead (OCIL)

  Kolkata, West Bengal, India

Experienced ITIL certified Project Manager with a proven track record of successfully leading transformational projects. Demonstrated expertise in handling multiple projects and domains, with the ability to adapt to new technologies and challenges. 

Work Experience

Change Management Professional  •  BT

April 2022 - Present

As a Project Manager at British Telecom, I am responsible for overseeing and managing projects to ensure successful delivery. I utilize my strong leadership skills and excellent communication skills to effectively collaborate with stakeholders and drive project success.
Oversee and manage projects, ensuring adherence to project timelines, budgets, and quality standards.
Collaborate with stakeholders to define project requirements and deliverables.
Utilize project management methodologies and tools to plan, execute, and monitor projects.
Lead and motivate project teams, fostering a collaborative and high-performing work environment.
Ensure effective communication and coordination across project teams and stakeholders.
Track project progress and performance, providing regular updates to stakeholders.
Identify and resolve conflicts or bottlenecks to keep projects on track.
Currently working on multiple projects, including Entuity to ServiceNow integration scoping various capabilities of Discovery, Monitoring, and TSNA, NGSD to ServiceNow Data migration, Data Modeling (CMDB), Workforce Management related IWD to Auto Work Allocation (AWA) migration.
Leading a team of Business Analysts to achieve project targets and complete projects within dedicated timelines.

Team Lead  •  HCL Technologies

January 2014 - September 2014

As a Team Leader at HCL, I successfully led a team to achieve project goals and deliver high-quality results. Key responsibilities included:
Led a team of 25 agents, providing guidance and support to ensure successful project execution.
Trained new joiners, ensuring they were equipped with the necessary skills and knowledge.
Driven a culture of personal allyship
Managed Enterprise account for SME customers (UK).
Received the Extra Miller Award for Best Performance, recognizing my dedication and exceptional work.
Received appreciation from stakeholders for excellent work and dedication.

Quality Analyst  •  Cegedim Software India Pvt Ltd

September 2010 - June 2011

As a Service Quality Analyst at Cegedim Software Indi Pvt. Ltd., I played a key role in ensuring service quality and customer satisfaction. Key responsibilities included:
Monitored and evaluated service quality for Tech Support agents to identify areas for improvement.
Prepare and delivering monitoring evaluations to CSRs and Team Leaders for quality improvement. Use and document the SAFE coaching model.
Collaborated with cross-functional teams to implement process improvements and enhance service delivery.
Played a critical role in training new joiners, ensuring they were equipped with the necessary skills and knowledge.

Sr. Quality Analyst  •  Satyam BPO

January 2008 - April 2009

Analyze Compliance Procedure followed by technical advisor supporting and troubleshooting dial up/ broadband.
Developed a comprehensive quality assurance program that ensured all deliverables met the highest standards of quality
Trend report on defects, process failure discussions, with market unit to improve overall process and customer experience.

Quality Analyst  •  Infosys

January 2005 - June 2007

Developed and maintained quality metrics for tracking and measuring product performance

Driving Continuous Improvement through ideation.

Conduct training sessions on digital communication skills to improve overall customer experience.

Education


Axelos

Information Technology

2023 - 2023

Lucknow University

Public Relations/Image Management

2002 - 2003

Lucknow University

Art/Art Studies, General

1999 - 2002

New Way Inter College, Lucknow

PCM

1998 - 1999

Cathedral School

Field of study

1995 - 1997

Projects

Project Name

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh.

Project Name

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh.

Skills

   Word      PowerPoint      Excel      Communication      Tsna      OMNET      People Management      Project Management      Time Management      Stakeholder Management      Training and mentoring skills   

Languages

   English — Fluent      Hindi — Native or Bilingual