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  • Exclure les résultats lus
  • Show all experiences
Avatar of Tameka Harris.
Avatar of Tameka Harris.
Tameka Harris
Past
Sr. Customer Service Representative @United Health Group
・
2023 ~ 2024
Email and Customer Support Specialist
Dans 1 mois
Tameka Harris Experieced Email and Customer Support Specialist Delivering Exceptional Service I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency. United [email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy
Word
Excel
Java
Sans Emploi
・
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
10 à 15 ans
University of Phoenix
・
Business Administration and Management
Avatar of david ardiansyah.
Avatar of david ardiansyah.
david ardiansyah
Quality Assurance Engineer @PT. Serasi Autoraya
・
2021 ~ Présent
QA automation engineer / Software development engineer in test
Dans 2 mois
David Ardiansyah HP:Email: [email protected] LinkedIn: https://www.linkedin.com/in/david-ardiansyah/ Alamat : Jl. Merpati 1 Blok D3 No.7 Pdk.sejahtera, Kutabumi, Tangerang I am a Quality Assurance Engineer with more than 5 years of experience in performing blackbox tests in almost all phases of the software development life cycle (SDLC) and Agile methodologist, I use Postman for API testing, Jmeter for Performance Testing and Katalon/Robot Framework for WEB/Frontend testing, as well as helping in resolving BUG or requirement differences
Agile
SDLC (Software Development Life Cycle)
Manual Testing
Employé
・
Prêt à l'interview
Temps plein / Je ne suis pas intéressé par le travail à distance
4 à 6 ans
Universitas Buddhi Dharma
・
Computer and Information Sciences and Support Services
Avatar of the user.
Avatar of the user.
Disponible pour les entreprises avec abonnement
Art Consultant for Mr. Jiangcun Xiong / Jiangcun Xiong Art Museum @SHADOWMOON
・
2023 ~ Présent
PM、活動企劃相關、行銷企劃相關
Dans 1 mois
Word
ERP
Excel
Employé
・
Ouvert à de nouvelles opportunités
Temps partiel / Intéressé par le travail à distance
6 à 10 ans
Tatung University
・
電機工程研究所光電組
Avatar of nganhang hotrovay.
Avatar of nganhang hotrovay.
nganhang hotrovay
Past
Retail Manager @Vietnam International Bank (VIB) - Ngân Hàng Quốc Tế
・
2023 ~ Présent
tín dụng
Dans 1 mois
aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud. Kinh nghiệm làm việc Retail Manager • Vietnam International Bank (VIB) - Ngân Hàng Quốc Tế thángPresent | Taipei, Taiwan Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Học vấn Van Hien University Banking and Financial Support Services • AprJan 2020 Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Kỹ năng word powerpoint excel Photoshop Ngoại ngữ Vietnamese — Bản địa / Song ngữ
word
powerpoint
excel
Sans Emploi
・
Ouvert à de nouvelles opportunités
Temps plein / Je ne suis pas intéressé par le travail à distance
4 à 6 ans
Van Hien University
・
Banking and Financial Support Services
Avatar of the user.
Avatar of the user.
Disponible pour les entreprises avec abonnement
Creative Lead / Brand Designer @Playsee
・
2023 ~ Présent
創意總監
Dans 1 mois
adobe
Figma
Microsoft Office
Employé
・
Ouvert à de nouvelles opportunités
Temps plein / Intéressé par le travail à distance
4 à 6 ans
University of the Arts London
・
Business, Management, Marketing, and Related Support Services
Avatar of Betty Angel Lam.
Avatar of Betty Angel Lam.
Betty Angel Lam
Project Manager @Lee, Tsai & Partners
・
2022 ~ Présent
Executive Assistant to Chief Executive Officer
Dans 1 mois
— Personal Statement This is Betty LAM from Hong Kong, who has been living and working in Taiwan for over 6 years. As a graduate from a university (Bachelor's) in the Netherlands and (Master's) in the UK, I am fully ‘multicultural’ and getting more considerate among different people. I think it’s very important to handle interpersonal relationships both internally and externally. Besides this, fast learning and adaptability are also trained while handling everything in life myself. And my presentation skills are also mastered, clearly stating my ideas and marketing myself and my team
Project Coordination
Microsoft Office
Support Services
Employé
Temps plein / Intéressé par le travail à distance
6 à 10 ans
University of Maryland
・
Agile Project Management
Avatar of Ibnu Fajar Alam.
Avatar of Ibnu Fajar Alam.
Ibnu Fajar Alam
Past
IT Assistance Manager @Yanmar Diesel Indonesia
・
2022 ~ 2022
IT Manager
Dans 1 an
users regarding the use of existing licenses in the Jtoonarea. Communicated technical computer information to non-technical audiences by providing simplified presentations and demonstrations. Installed and set up applications for clients, including anti-virus software and the Microsoft office. Provided clear and concise step-by-step technical support to guide clients. Helped customers set up new systems, applications and software. Maintained compliance with service-level agreements with fast, knowledgeable resolution for diverse issues. Used remote access to navigate and link to customer computers. Managed daily server backups on computers to avoid data loss
Project Manager
Team Leadership
Network Installation and Management
Sans Emploi
Temps plein / Intéressé par le travail à distance
Plus de 15 ans
Bina Nusantara University
・
Information System
Avatar of the user.
Avatar of the user.
Disponible pour les entreprises avec abonnement
Digital & E-Commerce Manager
Dans 2 mois
Digital Marketing
Distribution Management
E-Commerce
Temps plein / Intéressé par le travail à distance
6 à 10 ans
Anna University
・
Engineering
Avatar of Rafał Turski.
Avatar of Rafał Turski.
Rafał Turski
Senior Infrastructure Systems Administrator @Leroy Merlin (ADEO Group)
・
2023 ~ Présent
Senior Infrastructure Engineer
Dans 2 mois
and migration of domain to Windows 2012 R2 in virtual environment (Hyper-V). Implementation of Exchange server, SQL. Implementation of backup based on Acronis products. Service Desk Coordinator • Digital Virgo S.A. (formerly Avantis S.A.) NovemberMarch 2013 Provide 1st and 2nd line support services for server farm administration at several physical locations. All infrastructure virtualized (except PBX servers), clustered. Servers mainly Linux (Centos and RedHat). Systems Administrator • Intaris MayJuly 2012 Standalone Administrator in an IT Outsourcing company. Planning, implementation and ongoing support of the company's clients.
VMware
VEEAM
Docker
Employé
Temps plein / Intéressé par le travail à distance
Plus de 15 ans
Avatar of Ryno du Toit.
Avatar of Ryno du Toit.
Ryno du Toit
IT Consultant @Supportwave
・
2023 ~ Présent
IT Engineer MSP
Dans 1 an
is a worldwide transport and logistics leader that supports clients in their daily work by helping them overcome their logistical constraints. They are recognized for their expertise and mastery of all aspects of the supply chain, as they serve as a real growth partner for theur clients. Managed Services Specialist • Triple4 - MSP JulyMarch 2016 Triple4 provides complete IT management and support services to their customers with an experience that exceeds expectations and simplifies all components of their IT. Their deep industry insights are backed by two decades of experience and knowledge. Information Technology Consultant • Systems Intelligence
Microsoft Office
Time Management
Project Management
Employé
Temps plein / Uniquement Travail à distance
Plus de 15 ans
Damelin
・
Information Technology

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Technical Skills
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Plus d'1 an
Avatar of 黃柏憲.
黃柏憲
Java Software Engineer
Logo of Ogloba.
Ogloba
・
2019 ~ 2022
Taichung, 台灣
Professional Background
Statut Actuel
Sans Emploi
Progrès de la Recherche d'Emploi
Professions
Java Developer, Project / Product Management, Technical Customer Service Engineer
Fields of Employment
SaaS / Services Cloud, Logiciel
Expérience Professionnelle
4 à 6 ans expérience professionnelle (1 à 2 ans relevant)
Management
None
Compétences
Java
HTML
JavaScript
Spring Boot
Spring Framework
Spring MVC
Spring Data JPA
Hibernate ORM
MySQL
Oracle Database
Langues
Chinese
・
Natif ou Bilingue
English
・
Courant
Job search preferences
Position Désirée
Java後端工程師
Type d'emploi
Temps plein
Lieu Désiré
Taichung, 台灣, Taipei, Taiwan, Hsinchu City, 台灣
Travail à distance
Intéressé par le travail à distance
Freelance
Non.
Éducation
École
國立雲林科技大學
Spécialisation
文化資產維護系
Imprimer

黃柏憲

Java Software Engineer

  Taichung City, Taiwan

嗨 ! 雖然我畢業於非資訊相關科系，但是在兩年前進入金永立(OGLOBA )擔任客服工程師，開啟了我對於軟體工程的興趣。

當時在OGLOBA的工作內容主要是與客戶的對應，以及一些緊急事件的第一線處置, 隨著時間慢慢的累積了一些像是Linux系統的基本操作，Oracle SQL的語法...等等的基礎技能。甚至到後來可以協助後端工程師先一步排除LOG, 或是直接troubleshooting來協助客戶以及公司快速的解決問題。

經過長時間與客戶的交流，我也對於使用程式語言寫出客戶需求開始產生興趣。一開始是先在網路上觀看免費的教學資源，確認自己對於寫程式有絕對的熱誠與興趣，並在今年三月參加由政府補助台中資展國際的"跨域全端Java工程師"課程，因此開始四個月的密集訓練。

對我來說，上課的過程非常充實也收穫良多，許多以前工作上用到的技術在當時不是很了解背後的原理，但經由上課老師講解後恍然大悟，並且讓我在學習新技術更可以融會貫通。但是軟體技術的博大精深日新月異，未來工作上想必也不只是用到目前所學，持續的學習與精進自己的能力也是未來職涯中的重要課題。 

    

Backend Skill

   Node.js      Java      MySQL      OracleDB      Spring Framework     Hibernate 

Frontend Skill

   HTML5      CSS3      JavaScript      Boostrap5      jQuery  

Others

   Git      Github      AWS cloud      Azure cloud      IntelliJ  

   VSCode      eClipse      Linux  

專案

一、CMA購物網站

此購物網站為資策會課程期末小組專題。

該專案使用Spring Boot搭配Spring MVC架構開發。搭配hibernate以及Spring Data JPA來對資料庫資料進行存取。

我主要負責的部分有

  1. 後端API撰寫
  2. 後台管理系統設計
  3. 資料庫設計


此專案中使用的雲端服務以及第三方套件

  • AWS S3服務  (將商品圖片轉成URL後存放於資料庫欄位)
  • LinePay Sandbox API (模擬商城線上結帳流程)
  • Google Chart API (提供後台管理者視覺化的圖表呈現銷售、庫存等報表資訊)
  • Azure MySQL database
  • Apache POI +iText PDF (於後台管理系統提供報表匯出成PDF、EXCEL的功能)
  • Swagger2.0 & Swagger UI (於程式碼中加入套件annotation,自動生成SwaggerAPI UI)


購物網站前台: http://tedhuang.ddns.net:8081/index

購物網站後台管理(帳號TED/密碼123456):

http://tedhuang.ddns.net:8081

專案連結：GitHub

---------------------------------------------------------------------------

二、電商LineBot

可依服飾種類查詢商品或查詢熱門商品 

後端程式使用Node.js與Azure的雲端MySQL伺服器。服務則是部屬於Heroku。

透過Google Dialogflow 語意分析, 分析使用者輸入及確定目的。並且使用webhook整合LINE Messaging API。另外有結合Line的卡片方式呈現存放於資料庫的商品資訊。 












工作經歷

Support Engineer  •  Ogloba

十一月 2019 - 二月 2022

1.使用email回覆客戶問題(系統操作問題、API整合相關問題)

2.ssh linux伺服器控管服務、修改腳本亦或是組態檔、爬日誌檔協助RD排除bug

3.操作資料庫撈資料、預儲程序的錯誤排查

4.與客戶進行線上會議提供問題解決方案以及釐清新需求並轉交給RD團隊評估

5.訓練新進員工(介紹公司的產品服務與系統操作)


 

Service industry  •  Working Holiday in Australia

十月 2017 - 九月 2019






學歷

國立雲林科技大學

文化資產維護系

2011 - 2015

Resume
Profile
Imprimer

黃柏憲

Java Software Engineer

  Taichung City, Taiwan

嗨 ! 雖然我畢業於非資訊相關科系，但是在兩年前進入金永立(OGLOBA )擔任客服工程師，開啟了我對於軟體工程的興趣。

當時在OGLOBA的工作內容主要是與客戶的對應，以及一些緊急事件的第一線處置, 隨著時間慢慢的累積了一些像是Linux系統的基本操作，Oracle SQL的語法...等等的基礎技能。甚至到後來可以協助後端工程師先一步排除LOG, 或是直接troubleshooting來協助客戶以及公司快速的解決問題。

經過長時間與客戶的交流，我也對於使用程式語言寫出客戶需求開始產生興趣。一開始是先在網路上觀看免費的教學資源，確認自己對於寫程式有絕對的熱誠與興趣，並在今年三月參加由政府補助台中資展國際的"跨域全端Java工程師"課程，因此開始四個月的密集訓練。

對我來說，上課的過程非常充實也收穫良多，許多以前工作上用到的技術在當時不是很了解背後的原理，但經由上課老師講解後恍然大悟，並且讓我在學習新技術更可以融會貫通。但是軟體技術的博大精深日新月異，未來工作上想必也不只是用到目前所學，持續的學習與精進自己的能力也是未來職涯中的重要課題。 

    

Backend Skill

   Node.js      Java      MySQL      OracleDB      Spring Framework     Hibernate 

Frontend Skill

   HTML5      CSS3      JavaScript      Boostrap5      jQuery  

Others

   Git      Github      AWS cloud      Azure cloud      IntelliJ  

   VSCode      eClipse      Linux  

專案

一、CMA購物網站

此購物網站為資策會課程期末小組專題。

該專案使用Spring Boot搭配Spring MVC架構開發。搭配hibernate以及Spring Data JPA來對資料庫資料進行存取。

我主要負責的部分有

  1. 後端API撰寫
  2. 後台管理系統設計
  3. 資料庫設計


此專案中使用的雲端服務以及第三方套件

  • AWS S3服務  (將商品圖片轉成URL後存放於資料庫欄位)
  • LinePay Sandbox API (模擬商城線上結帳流程)
  • Google Chart API (提供後台管理者視覺化的圖表呈現銷售、庫存等報表資訊)
  • Azure MySQL database
  • Apache POI +iText PDF (於後台管理系統提供報表匯出成PDF、EXCEL的功能)
  • Swagger2.0 & Swagger UI (於程式碼中加入套件annotation,自動生成SwaggerAPI UI)


購物網站前台: http://tedhuang.ddns.net:8081/index

購物網站後台管理(帳號TED/密碼123456):

http://tedhuang.ddns.net:8081

專案連結：GitHub

---------------------------------------------------------------------------

二、電商LineBot

可依服飾種類查詢商品或查詢熱門商品 

後端程式使用Node.js與Azure的雲端MySQL伺服器。服務則是部屬於Heroku。

透過Google Dialogflow 語意分析, 分析使用者輸入及確定目的。並且使用webhook整合LINE Messaging API。另外有結合Line的卡片方式呈現存放於資料庫的商品資訊。 












工作經歷

Support Engineer  •  Ogloba

十一月 2019 - 二月 2022

1.使用email回覆客戶問題(系統操作問題、API整合相關問題)

2.ssh linux伺服器控管服務、修改腳本亦或是組態檔、爬日誌檔協助RD排除bug

3.操作資料庫撈資料、預儲程序的錯誤排查

4.與客戶進行線上會議提供問題解決方案以及釐清新需求並轉交給RD團隊評估

5.訓練新進員工(介紹公司的產品服務與系統操作)


 

Service industry  •  Working Holiday in Australia

十月 2017 - 九月 2019






學歷

國立雲林科技大學

文化資產維護系

2011 - 2015