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進階搜尋
On
4 到 6 年
6 到 10 年
10 到 15 年
15 年以上
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曾任
資深介面設計師 @Lexionlu Design Firm_瑞芙國際設計有限公司 網際網路相關業
2023 ~ 2024
UIUX Designer
一個月內
Photoshop
Figma
UI/UXDesign
待業中
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
國立臺北教育大學(National Taipei University of Education)
玩具與遊戲設計研究所
Avatar of 蔡卓霖.
Avatar of 蔡卓霖.
曾任
Sr. Frontend Engineer @旭捷資訊有限公司
2022 ~ 2023
前端工程師、資深前端工程師
一個月內
蔡卓霖 JavaScript | React 曾經是一名5年經驗的遊戲設計師, 現在是一名擁有4年開發經驗的資深前端工程師。 [email protected] 工作經驗 旭捷資訊 - Sr. Frontend Engineer | 2022/03 ~ 2023/10 ・ 1 yr 8 mos 個人金融服務產品 - 前端開發 ・使用 React, Redux Toolkit, TypeScript, Ant Design 和 Vite, 從0到1開發產品 與 後
ReactJS
Redux Toolkit
Ant Design
待業中
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
大仁科技大學
應用英文
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曾任
Project Management @杰悉科技
2021 ~ 2024
專案經理、產品經理、系統分析師
一個月內
系統分析與設計
國際專案管理師PMP
Figma
待業中
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
國立高雄大學
工業管理
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製程工程師 @台達化學工業股份有限公司
2022 ~ 現在
研發工程師、整合工程師、製程工程師
一個月內
VISIO
ASPEN
掃描電子顯微鏡 (SEM)
就職中
正在積極求職中
全職 / 暫不考慮遠端工作
4 到 6 年
國立中正大學(National Chung Cheng University)
化學工程
Avatar of 吳佳穎.
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講師 @雲林縣文光國小、口湖國小、內湖國小
2023 ~ 現在
藝文教育、教育講師、教育顧問
一個月內
吳佳穎 Candy Wu 1997 年生於臺南 教室裡的全能老師,教室外的跨域獵人[email protected] 簡介 2020 年以公費生的身份受分發至雲林海線,經歷四年偏鄉教育現場的磨練,看見各種家庭樣貌映射在學生身上,使課室的組成更加多元,上課不再只是 知識的傳授
Word
PowerPoint
Excel
就職中
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
國立清華大學 National Tsing Hua University
藝術與設計研究所
Avatar of 李玟璇.
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曾任
多媒體設計師-主任 @全球人壽保險股份有限公司_總公司
2021 ~ 2023
多媒體動畫設計、平面設計、剪輯後製
一個月內
李玟璇 Coco Lee 完整的影像及設計經驗, 從前端、後端、UI、UX、影音設計皆能勝任。 曾職鼎泰豐、全球人壽的多媒體設計師,曾獲得全部門22人唯一續效A+的殊榮。擁有敏銳的視覺感知能力,文案設計、腳本撰寫、拍攝、後製、一條龍的完整所有工作。 從多媒體
Adobe Photoshop
Adobe Illustrator
Adobe Premiere Pro
待業中
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
Build School 軟體開發培訓課程
C#、HTML/CSS、SQL、JavaScript、.NET MVC、Azure
Avatar of 王鈺棟.
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QA軟體測試副工程師 @中佑資訊有限公司
2017 ~ 現在
一個月內
王鈺棟 (Wang Yu Tung) Back End Engineer 我擁有後端開發經驗與QA軟體測試經驗, 目前在中佑資訊公司擔任後端工程師, 主要 熟悉 PHP、 Node.js 等後端技術,並且有不同產品的測試經驗,期待結合跨過往經驗,協助公司解決問題一起成長。 QA測試網頁及app產品測試,並
JavaScript
Git
PHP
就職中
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
私立逢甲大學
應用數學系
Avatar of 葉奕宏.
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曾任
業務代表 @理遊旅行社
2023 ~ 2024
國際採購、產品企劃、PM、國外業務
一個月內
葉奕宏 StevenYeh 1993 / MAY 具備台灣製造業大廠以及國際工業相機領保品牌之專案管理經驗,熟悉硬體研發/生產/客製化等專案流程管控,善於跨國跨組織協的內部協調整合以及對於各國客戶需求的外部溝通,積極接受各種挑戰與嘗試 參與跨國
Word
PowerPoint
Excel
待業中
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
國立臺灣海洋大學 National Taiwan Ocean University
航運管理
Avatar of Galuh Kartika.
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曾任
Administration Staff @PT. Global Jet Express (J&T Express)
2024 ~ 2024
Staff administrasi
一個月內
Galuh Kartika Administration Staff || Operational Staff || Data Entry Kotamadya Sukabumi, Jawa Barat, Indonesia Seorang mahasiswi semester 8 di Sekolah Tinggi Ilmu Ekonomi Pasim. Berpengalaman bekerja dibidang administrasi. Mampu menginput banyak data barang ke dalam sistem perusahaan, mengelola kas operasional di cabang dan memonitoring kegiatan operasional. Mahir dalam mengoperasikan sistem Odoo,MS Office dan SAP. Berminat bekerja pada bidang administrasi dan data entry. Namun tidak menutup kemungkinan untuk bekerja dibidang lain agar mendapatkan ilmu baru dan dapat mengembangkan skill yang dimiliki. Pengalaman Kerja Administration Staff • PT. Global Jet Express (J&T Express) FebruariMaret 2024
Canva
Google Drive
Excel
待業中
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
STIE PASIM
Manajemen Ekonomi
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曾任
日文教師 @職達外語
2020 ~ 2023
日文行政助理
一個月內
劉皇億 現在求職中 仁德區, 台南市, 台灣 證照: 日本語能力檢定N1 J.TEST實用日本語檢定(C級) Visual Design using Adobe Photoshop CC 2015 工作經歷 日文教師 • 職達外語 二月三月 2023 學生有3人通過日本語能力檢定N5(學習一年左右) 日文品保助理 • 鑫水公司 八月三月文件收
Excel
Java
Word
待業中
正在積極求職中
全職 / 對遠端工作有興趣
4 到 6 年
真理大學 Aletheia University
日文系

最輕量、快速的招募方案,數百家企業的選擇

搜尋履歷,主動聯繫求職者,提升招募效率。

  • 瀏覽所有搜尋結果
  • 每日可無限次數開啟陌生對話
  • 搜尋僅開放付費企業檢視的履歷
  • 檢視使用者信箱 & 電話
搜尋技巧
1
嘗試搜尋最精準的關鍵字組合
資深 後端 php laravel
如果結果不夠多,再逐一刪除較不重要的關鍵字
2
將須完全符合的字詞放在雙引號中
"社群行銷"
3
在不想搜尋到的字詞前面加上減號,如果想濾掉中文字,需搭配雙引號使用 (-"人資")
UI designer -UX
免費方案僅能搜尋公開履歷。
升級至進階方案,即可瀏覽所有搜尋結果(包含數萬筆覽僅在 CakeResume 平台上公開的履歷)。

職場能力評價定義

專業技能
該領域中具備哪些專業能力(例如熟悉 SEO 操作,且會使用相關工具)。
問題解決能力
能洞察、分析問題,並擬定方案有效解決問題。
變通能力
遇到突發事件能冷靜應對,並隨時調整專案、客戶、技術的相對優先序。
溝通能力
有效傳達個人想法,且願意傾聽他人意見並給予反饋。
時間管理能力
了解工作項目的優先順序,有效運用時間,準時完成工作內容。
團隊合作能力
具有向心力與團隊責任感,願意傾聽他人意見並主動溝通協調。
領導力
專注於團隊發展,有效引領團隊採取行動,達成共同目標。
超過一年
Account Manager|Customer Success
SHOPLINE
2020 ~ 2020
Taipei City, Taiwan
專業背景
目前狀態
待業中
求職階段
專業
客戶成功經理
產業
資訊服務
工作年資
4 到 6 年
管理經歷
我有管理 5~10 人的經驗
技能
Client-relationship building and nurturing
Multi-project management
Cross-sectoral communication
Know-how development
Problem-solving
Data-analyzing
Account Management
語言能力
求職偏好
希望獲得的職位
Customer Success / Marketing Specialist / Account Executive / Operation / Community
預期工作模式
全職
期望的工作地點
Taiwan
遠端工作意願
對遠端工作有興趣
接案服務
學歷
學校
National Taiwan University
主修科系
Political Science
列印

Shu-Mei Hsu

Account Management

Customer Success

Professional in both marketing and EC industry



 |Taipei ,TW|[email protected]|+886-911-430-916

Profile 04 00@2x

About Shu-Mei


An experienced account manager with department reorganization and leading experience, as well as has solid project management and issue solving experience. Main responsibility was to assist the clients in boosting their sales and solve their problems by providing them customized approach to the company’s product/service. 

In SHOPLINE, she led teams to achieve YOY growth goals and aided members in doing crisis management and communication in certain circumstances. Also, she set standard operation procedures and report formats to assure members can complete tasks accurately and efficiently. 

In Agein Media, she led a team of 4 account executives to help 10 long-term clients to achieve their business goals through data-driven IMC planning and implementation.

Working Skills


Client-relationship building and nurturing|Multi-project management|Cross-sectoral communication 

Leadership|Know-how development|New employee orientation 

IMC planning and implementation|Problem-solving|Data-analyzing

Working Experience

Merchant Success Associate Manager - Merchant Growth / Sep 2020 - Oct 2020

  • Reorganized the department directly with the general manager according to business model adjustments, including functional strategy setting and team-member redistribution. 
  • Designed and developed automatic report formats to reduce the workloads of team members in the future. 
  • Helped the department manager to review the performance of team members and calculate the bonus of Q3. In addition, communicated with team members simultaneously due to the adjustments of the performance bonus system. 
  • Aided the department manager to have a clear understanding of the department situation, team members, goals, obstacles, and potential solutions.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Senior Account Manager / Mar 2020 – Aug 2020 

  • Developed an e-commerce consulting tool-kit in the account management department, which is still applied today. 
  • Aided account managers in doing crisis management and communication in certain circumstances. 
  • Led a team of 3 account managers to help 92 Key Accounts raising their GMV and achieve over 25% of YOY growth even in declining industries. 
  • Led the Growth Hack Project and successfully helped 9 SMB clients exceeding over 10% of GMV growth in just 6 weeks without any incentives for clients. 
  • Assisted clients to enhance their GMV through webpage adjustments to improve the conversion rate, and FB advertising optimization to increase the ROAS to 33.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Nov 2018 – Feb 2020 

  • Exceeded 60% of YOY growth rates each month in 2019 by consulting clients. 
  • Built lasting relationships with clients and earn their trust in multiple ways. 
  • Handled a client which is the most well-known live-streamer in Taiwan, and ensured the website go smoothly in every panic-buying event through collaborating closely with engineers. 
  • Assisted one of the most well-known Taiwanese maternity and nursing brands to build up their web- store from 0 to 1 in 2 months, including product knowledge training, assisting API integration project, and helping designing membership policy. 
  • Made 30% of my clients upgrade to our premium service, which also started charging them 1% commission. 
  • Collaborated with other departments on developments of new features. 
  • Developed the new employee orientation for account management.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Jun 2018 – Aug 2018 

  • Led a team of 4 account executives and successfully helped a colleague to get promoted by increasing sales. 
  • Established relationships with new clients and maintained and nurtured business relationships with existing ones. 
  • Assisted a 4A advertising agency to generate a media plan in accordance with their brief, which had a 10 million NTD budget. 
  • Helped to design a knowledge database of Omnimedia for the company.

Experiences 00 01@2x 6daa47d1df70d315f129dcecdd562003831581c4cdd8f9c819aa22d4a24ae150

Supervisor / Jul 2017 – May 2018

  • Conducted meetings with clients as well as informed them about the current status of their projects. 
  • Assisted the client to achieve 60 million NTD GMV goal in 2 weeks special sale, and enhanced their brand’s market share among younger generation from 0.8% to 3.7% with media campaigns. 
  • Assisted in the training process for new employees. 
  • Produced financial plans, media plans, and media forecasts. 
  • Analyzed and interpreted data to optimize the results of media campaigns.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Account Executive / Jul 2015 – May 2017 

  • Managed, reviewed progress, and delivered the client’s media projects. 
  • Established and maintained relationships with media salesmen in order to negotiate a preferential price and keep the latest information from the market. 
  • Implemented and managed online advertising campaigns. 
  • Optimized the results by try and error to achieve the client’s goals. Assisted colleagues to generate media plans. 
  • Communicated between clients, colleagues, and media salesmen to assure all projects accomplished punctually and to a satisfactory standard.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Executive / Oct 2014 – Apr 2015

  • Coordinated with the engineer and graphic designer to build the brand's official website from 0 to 1 in 6 months. 
  • Facebook Fanpage operation. Over 65,000 post reach every week without advertising investment. 
  • Developed marketing proposals to increase the engagement rate of the posts. 
  • Sought for cross-industry cooperation through cold calls.

Experiences 00 03@2x b381b81be12ffb5207e31257bd24e9606aef09c63c7e710fcd513da5ffd4e913

Education

Political Science, NTU

Sep 2010 - Jun 2014

Language

Mandarin / Native

English / Professional (TOEIC 835)

履歷
個人檔案

Shu-Mei Hsu

Account Management

Customer Success

Professional in both marketing and EC industry



 |Taipei ,TW|[email protected]|+886-911-430-916

Profile 04 00@2x

About Shu-Mei


An experienced account manager with department reorganization and leading experience, as well as has solid project management and issue solving experience. Main responsibility was to assist the clients in boosting their sales and solve their problems by providing them customized approach to the company’s product/service. 

In SHOPLINE, she led teams to achieve YOY growth goals and aided members in doing crisis management and communication in certain circumstances. Also, she set standard operation procedures and report formats to assure members can complete tasks accurately and efficiently. 

In Agein Media, she led a team of 4 account executives to help 10 long-term clients to achieve their business goals through data-driven IMC planning and implementation.

Working Skills


Client-relationship building and nurturing|Multi-project management|Cross-sectoral communication 

Leadership|Know-how development|New employee orientation 

IMC planning and implementation|Problem-solving|Data-analyzing

Working Experience

Merchant Success Associate Manager - Merchant Growth / Sep 2020 - Oct 2020

  • Reorganized the department directly with the general manager according to business model adjustments, including functional strategy setting and team-member redistribution. 
  • Designed and developed automatic report formats to reduce the workloads of team members in the future. 
  • Helped the department manager to review the performance of team members and calculate the bonus of Q3. In addition, communicated with team members simultaneously due to the adjustments of the performance bonus system. 
  • Aided the department manager to have a clear understanding of the department situation, team members, goals, obstacles, and potential solutions.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Senior Account Manager / Mar 2020 – Aug 2020 

  • Developed an e-commerce consulting tool-kit in the account management department, which is still applied today. 
  • Aided account managers in doing crisis management and communication in certain circumstances. 
  • Led a team of 3 account managers to help 92 Key Accounts raising their GMV and achieve over 25% of YOY growth even in declining industries. 
  • Led the Growth Hack Project and successfully helped 9 SMB clients exceeding over 10% of GMV growth in just 6 weeks without any incentives for clients. 
  • Assisted clients to enhance their GMV through webpage adjustments to improve the conversion rate, and FB advertising optimization to increase the ROAS to 33.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Nov 2018 – Feb 2020 

  • Exceeded 60% of YOY growth rates each month in 2019 by consulting clients. 
  • Built lasting relationships with clients and earn their trust in multiple ways. 
  • Handled a client which is the most well-known live-streamer in Taiwan, and ensured the website go smoothly in every panic-buying event through collaborating closely with engineers. 
  • Assisted one of the most well-known Taiwanese maternity and nursing brands to build up their web- store from 0 to 1 in 2 months, including product knowledge training, assisting API integration project, and helping designing membership policy. 
  • Made 30% of my clients upgrade to our premium service, which also started charging them 1% commission. 
  • Collaborated with other departments on developments of new features. 
  • Developed the new employee orientation for account management.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Jun 2018 – Aug 2018 

  • Led a team of 4 account executives and successfully helped a colleague to get promoted by increasing sales. 
  • Established relationships with new clients and maintained and nurtured business relationships with existing ones. 
  • Assisted a 4A advertising agency to generate a media plan in accordance with their brief, which had a 10 million NTD budget. 
  • Helped to design a knowledge database of Omnimedia for the company.

Experiences 00 01@2x 6daa47d1df70d315f129dcecdd562003831581c4cdd8f9c819aa22d4a24ae150

Supervisor / Jul 2017 – May 2018

  • Conducted meetings with clients as well as informed them about the current status of their projects. 
  • Assisted the client to achieve 60 million NTD GMV goal in 2 weeks special sale, and enhanced their brand’s market share among younger generation from 0.8% to 3.7% with media campaigns. 
  • Assisted in the training process for new employees. 
  • Produced financial plans, media plans, and media forecasts. 
  • Analyzed and interpreted data to optimize the results of media campaigns.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Account Executive / Jul 2015 – May 2017 

  • Managed, reviewed progress, and delivered the client’s media projects. 
  • Established and maintained relationships with media salesmen in order to negotiate a preferential price and keep the latest information from the market. 
  • Implemented and managed online advertising campaigns. 
  • Optimized the results by try and error to achieve the client’s goals. Assisted colleagues to generate media plans. 
  • Communicated between clients, colleagues, and media salesmen to assure all projects accomplished punctually and to a satisfactory standard.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Executive / Oct 2014 – Apr 2015

  • Coordinated with the engineer and graphic designer to build the brand's official website from 0 to 1 in 6 months. 
  • Facebook Fanpage operation. Over 65,000 post reach every week without advertising investment. 
  • Developed marketing proposals to increase the engagement rate of the posts. 
  • Sought for cross-industry cooperation through cold calls.

Experiences 00 03@2x b381b81be12ffb5207e31257bd24e9606aef09c63c7e710fcd513da5ffd4e913

Education

Political Science, NTU

Sep 2010 - Jun 2014

Language

Mandarin / Native

English / Professional (TOEIC 835)