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4-6 years
6-10 years
10-15 years
More than 15 years
Medical Representatives @PT Otto Pharmaceutical Industries2011 ~ 2016
・
Sales Manager
Within two months
provide solutions, feedback on customer needs - Build good relationships between the company and customers - Develop product to make them better known in the community and maintain good relationships with customers. Senior Sales Pt Osstem implant indonesia MaretDesember 2021Taipei, Taiwan - Developing innovative new sales - Negotiations and creates new customer - Manages a team of sales representatives - Maintaining an accurate record of closed sale deals - Preparing regular sales reports - Achieve target Senior Sales Pt Hospi Niaga utama SeptemberDesember 2020Taipei, Taiwan - Looking for product requirements for tenders every year - Maintain good relationships with hospital management and doctors - Looking for new customers to increase
Employed
・
Ready to interview
Full-time / Not interested in working remotely
10-15 years
Universitas Bandung Raya
・
Accounting
Quality Team Leader @CreditEnable2023 ~ Present
・
Assistant Manager Training and Quality
Within two months
Danish Shaikh A motivated and focus individual .Teamwork with the organization goal achievements. My strengths are to work in high pressure environment and know how to bring out the best in any team I am with. Rich experience in handling Loans Sales, Loan collection, Retention and Customer Service ; I have a “win-win” approach and “Can Do” attitude towards life. Mumbai, Maharashtra, India II dan.shaikh0710@gmail.com Work Experience Assistant Manager - Quality and Training • CreditEnable FebruaryPresent Handling training and quality of inhouse and vendor location Conducting trainings of new hires on product
Employed
・
Ready to interview
Full-time / Not interested in working remotely
6-10 years
MUMBAI UNIVERSITY
・
Commerce
Past
Administration Assistant (No tTied) @Garuda Candradimuka Semarang2021 ~ 2023
・
Personal assistant
Within two months
Ardine Athalia Christian Semarang Regency, Central Java, Indonesia || ardineathaliac@gmail.com A Fresh graduate who being a personal assistant of Professor and administration Assistant of Branch Head during study. Active in organization in university and in the community. Multitasking is the one of important skill.for being a Personal Assistant and I have it. Work Experience Personal Assistant of Professor • Prof. Ir. St. Muryanto, MEng, Sc,. PhD FebruaryOctober 2023 | Taipei, Taiwan - Handling the personal administrations - Scheduling and reminding events of professor - Ensuring and communicating with students or several person in
Unemployed
・
Ready to interview
Full-time / Not interested in working remotely
4-6 years
University of 17 Agustus 1945 Semarang
・
Chemical Engineering
Past
Assistant Accounting Finance Manager @Vacation Homes 3652019 ~ Present
・
Administration Staff and Customer Service
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Carlos Hilado Memorial State University
・
Education
Past
Freelance @j172.tw2024 ~ Present
・
Project Manager、PM、專案經理、UX、網站企劃、產品企劃
Within one month
Chieh (Jay) Fan-Chiang 范姜傑 ▶ 2 years of experience in program project management, managing 3 members, Agile(Scrum) ▶ 6years of system requirements analysis and schedule planning ▶ 10 years of .Net Framework development experience, C#, VB.Net , JQuery, HTML, CSS, and Javascript, with the database systems used being SQL Server, Oracle, and My SQL. ▶ 2 years of .Net core development experience, C#, Vue, Node.JS, angularJS, HTML5, CSS3, and Javascript, with the database systems used being SQL Server, Oracle, and My SQL. ▶ Experience in ERP system
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Shih Hsin University
・
Depatment of Information Mangement，Group of Information Technology
Delivery Representative @Hungerstaion Company Limited2020 ~ Present
・
Administrative, Administrasi, Administrasi Specialist, Administration, Administration Office, Staff Administrasi, Data Entry, Data Clerk, Data Entry Specialist, Data Clerk Specialist, Front Office Staff, Front Office Specialist
Within two months
organization where I can utilize my knowledge and competently apply my skills in a challenging and dynamic environment that fosters rewards positive attitudes, proactive work style, team playing and shared goals. Riyadh, Saudi Arabia jobaer6@gmail.comWork Experience Delivery Representative • Hungerstaion Company Limited DecemberPresent Delivery Representative is a courier service in which a restaurant, store, or independent food-delivery company delivers food and groceries to a customer. Delivery Associate • Noon E-Commerce Solutions Company J anuaryDecember 2020 Delivery associate drivers are responsible for transporting goods from distribution centres to customers. They follow a specified schedule
Employed
・
Ready to interview
Full-time / Not interested in working remotely
4-6 years
Uttara Twon College
・
Science
Past
Senior Facebook Ads Manager @Airbnb2023 ~ 2024
・
Senior Facebook Ads Manager
Within one month
. Ensured campaigns delivered maximum return on ad spend (ROAS) and met client goals through A/B testing and ongoing optimisation. -Maintained awareness of Facebook Ads best practices and industry trends to continuously improve campaign performance. Creative Lead Schbang • AugustJune 2022 I leveraged my unique perspective as a strategic thinker, storyteller, and pop culture/social enthusiast to craft compelling narratives. As a wordsmith with a passion for consuming all types of content, I brought that same zeal to collaborating with teams to develop creative solutions and campaign strategies. I partnered with the business development
Unemployed
・
Ready to interview
Full-time / Remote Only
4-6 years
Bangalore University
・
BCom with Finance and Financial Management ServicesPast
Design Lead @Moneybook Co,. Ltd. 睿元國際股份有限公司2022 ~ 2023
・
Lead Designer, Senior Product Designer, Design Manager
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
樹德科技大學（Shu-Te University）
・
生活產品設計
Past
Accounting, Finance and Tax @Rumah Batik Solo Ibu Kartini2013 ~ Present
・
Accounting, Finance and Tax
Within three months
Sutisna Staff Ahli Lulusan sarjana akuntansi yang memiliki pengalaman kerja di bidang accounting, finance and tax selama 5 tahun lebih. Memiliki ketelitian, jujur, berdedikasi tinggi dan manajemen waktu yang baik sehingga mampu menyelesaikan pekerjaan secara efektif dan efisien. Berpengalaman dan terampil dalam pembukuan, persiapan pajak, menganalisis dan mengaudit serta pekerjaan administrasi umum lainnya. [email protected] Pengalaman Kerja JuniPresent Bandung, Indonesia Accounting, Finance and Tax Rumah Batik Solo Ibu Kartini 1. Mengontrol aktivitas keuangan dengan mengefisiensi variable-cost sebesar 20% sehingga meningkatkan laba perusahaan 2. Mengelola dan meningkatkan aset perusahaan dengan memajemen arus
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Pendidikan Indonesia
・
AkuntansiOperation & Marketing Director / US & SEA Region @17LIVE Inc.2021 ~ Present
・
Marketing or Operation Manager / Director
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Birmingham City University
・
Events and Exhibition ManagementThe Most Lightweight and Effective Recruiting Plan
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Current status
Unemployed
Job Search Progress
Professions
Customer Success Manager
Fields of Employment
Information Services
Work experience
4-6 years
Management
I've had experience in managing 5-10 people
Skills
Languages
Job search preferences
Positions
Customer Success / Marketing Specialist / Account Executive / Operation / Community
Job types
Full-time
Locations
Taiwan
Remote
Interested in working remotely
Freelance
No
Educations
School
National Taiwan University
Major
Political Science
Shu-Mei Hsu
Account Management
Customer Success
Professional in both marketing and EC industry
｜Taipei ，TW｜[email protected]｜+886-911-430-916
About Shu-Mei
An experienced account manager with department reorganization and leading experience, as well as has solid project management and issue solving experience. Main responsibility was to assist the clients in boosting their sales and solve their problems by providing them customized approach to the company’s product/service.
In SHOPLINE, she led teams to achieve YOY growth goals and aided members in doing crisis management and communication in certain circumstances. Also, she set standard operation procedures and report formats to assure members can complete tasks accurately and efficiently.
In Agein Media, she led a team of 4 account executives to help 10 long-term clients to achieve their business goals through data-driven IMC planning and implementation.
Working Skills
Client-relationship building and nurturing|Multi-project management|Cross-sectoral communication
Leadership|Know-how development|New employee orientation
IMC planning and implementation|Problem-solving|Data-analyzing
Working Experience
Merchant Success Associate Manager - Merchant Growth / Sep 2020 - Oct 2020
- Reorganized the department directly with the general manager according to business model adjustments, including functional strategy setting and team-member redistribution.
- Designed and developed automatic report formats to reduce the workloads of team members in the future.
- Helped the department manager to review the performance of team members and calculate the bonus of Q3. In addition, communicated with team members simultaneously due to the adjustments of the performance bonus system.
- Aided the department manager to have a clear understanding of the department situation, team members, goals, obstacles, and potential solutions.
Senior Account Manager / Mar 2020 – Aug 2020
- Developed an e-commerce consulting tool-kit in the account management department, which is still applied today.
- Aided account managers in doing crisis management and communication in certain circumstances.
- Led a team of 3 account managers to help 92 Key Accounts raising their GMV and achieve over 25% of YOY growth even in declining industries.
- Led the Growth Hack Project and successfully helped 9 SMB clients exceeding over 10% of GMV growth in just 6 weeks without any incentives for clients.
- Assisted clients to enhance their GMV through webpage adjustments to improve the conversion rate, and FB advertising optimization to increase the ROAS to 33.
Account Manager / Nov 2018 – Feb 2020
- Exceeded 60% of YOY growth rates each month in 2019 by consulting clients.
- Built lasting relationships with clients and earn their trust in multiple ways.
- Handled a client which is the most well-known live-streamer in Taiwan, and ensured the website go smoothly in every panic-buying event through collaborating closely with engineers.
- Assisted one of the most well-known Taiwanese maternity and nursing brands to build up their web- store from 0 to 1 in 2 months, including product knowledge training, assisting API integration project, and helping designing membership policy.
- Made 30% of my clients upgrade to our premium service, which also started charging them 1% commission.
- Collaborated with other departments on developments of new features.
- Developed the new employee orientation for account management.
Account Manager / Jun 2018 – Aug 2018
- Led a team of 4 account executives and successfully helped a colleague to get promoted by increasing sales.
- Established relationships with new clients and maintained and nurtured business relationships with existing ones.
- Assisted a 4A advertising agency to generate a media plan in accordance with their brief, which had a 10 million NTD budget.
- Helped to design a knowledge database of Omnimedia for the company.
Supervisor / Jul 2017 – May 2018
- Conducted meetings with clients as well as informed them about the current status of their projects.
- Assisted the client to achieve 60 million NTD GMV goal in 2 weeks special sale, and enhanced their brand’s market share among younger generation from 0.8% to 3.7% with media campaigns.
- Assisted in the training process for new employees.
- Produced financial plans, media plans, and media forecasts.
- Analyzed and interpreted data to optimize the results of media campaigns.
Account Executive / Jul 2015 – May 2017
- Managed, reviewed progress, and delivered the client’s media projects.
- Established and maintained relationships with media salesmen in order to negotiate a preferential price and keep the latest information from the market.
- Implemented and managed online advertising campaigns.
- Optimized the results by try and error to achieve the client’s goals. Assisted colleagues to generate media plans.
- Communicated between clients, colleagues, and media salesmen to assure all projects accomplished punctually and to a satisfactory standard.
Executive / Oct 2014 – Apr 2015
- Coordinated with the engineer and graphic designer to build the brand's official website from 0 to 1 in 6 months.
- Facebook Fanpage operation. Over 65,000 post reach every week without advertising investment.
- Developed marketing proposals to increase the engagement rate of the posts.
- Sought for cross-industry cooperation through cold calls.
Education
Political Science, NTU
Sep 2010 - Jun 2014
Language
Mandarin / Native
English / Professional (TOEIC 835)
Shu-Mei Hsu
Account Management
Customer Success
Professional in both marketing and EC industry
｜Taipei ，TW｜[email protected]｜+886-911-430-916
About Shu-Mei
An experienced account manager with department reorganization and leading experience, as well as has solid project management and issue solving experience. Main responsibility was to assist the clients in boosting their sales and solve their problems by providing them customized approach to the company’s product/service.
In SHOPLINE, she led teams to achieve YOY growth goals and aided members in doing crisis management and communication in certain circumstances. Also, she set standard operation procedures and report formats to assure members can complete tasks accurately and efficiently.
In Agein Media, she led a team of 4 account executives to help 10 long-term clients to achieve their business goals through data-driven IMC planning and implementation.
Working Skills
Client-relationship building and nurturing|Multi-project management|Cross-sectoral communication
Leadership|Know-how development|New employee orientation
IMC planning and implementation|Problem-solving|Data-analyzing
Working Experience
Merchant Success Associate Manager - Merchant Growth / Sep 2020 - Oct 2020
- Reorganized the department directly with the general manager according to business model adjustments, including functional strategy setting and team-member redistribution.
- Designed and developed automatic report formats to reduce the workloads of team members in the future.
- Helped the department manager to review the performance of team members and calculate the bonus of Q3. In addition, communicated with team members simultaneously due to the adjustments of the performance bonus system.
- Aided the department manager to have a clear understanding of the department situation, team members, goals, obstacles, and potential solutions.
Senior Account Manager / Mar 2020 – Aug 2020
- Developed an e-commerce consulting tool-kit in the account management department, which is still applied today.
- Aided account managers in doing crisis management and communication in certain circumstances.
- Led a team of 3 account managers to help 92 Key Accounts raising their GMV and achieve over 25% of YOY growth even in declining industries.
- Led the Growth Hack Project and successfully helped 9 SMB clients exceeding over 10% of GMV growth in just 6 weeks without any incentives for clients.
- Assisted clients to enhance their GMV through webpage adjustments to improve the conversion rate, and FB advertising optimization to increase the ROAS to 33.
Account Manager / Nov 2018 – Feb 2020
- Exceeded 60% of YOY growth rates each month in 2019 by consulting clients.
- Built lasting relationships with clients and earn their trust in multiple ways.
- Handled a client which is the most well-known live-streamer in Taiwan, and ensured the website go smoothly in every panic-buying event through collaborating closely with engineers.
- Assisted one of the most well-known Taiwanese maternity and nursing brands to build up their web- store from 0 to 1 in 2 months, including product knowledge training, assisting API integration project, and helping designing membership policy.
- Made 30% of my clients upgrade to our premium service, which also started charging them 1% commission.
- Collaborated with other departments on developments of new features.
- Developed the new employee orientation for account management.
Account Manager / Jun 2018 – Aug 2018
- Led a team of 4 account executives and successfully helped a colleague to get promoted by increasing sales.
- Established relationships with new clients and maintained and nurtured business relationships with existing ones.
- Assisted a 4A advertising agency to generate a media plan in accordance with their brief, which had a 10 million NTD budget.
- Helped to design a knowledge database of Omnimedia for the company.
Supervisor / Jul 2017 – May 2018
- Conducted meetings with clients as well as informed them about the current status of their projects.
- Assisted the client to achieve 60 million NTD GMV goal in 2 weeks special sale, and enhanced their brand’s market share among younger generation from 0.8% to 3.7% with media campaigns.
- Assisted in the training process for new employees.
- Produced financial plans, media plans, and media forecasts.
- Analyzed and interpreted data to optimize the results of media campaigns.
Account Executive / Jul 2015 – May 2017
- Managed, reviewed progress, and delivered the client’s media projects.
- Established and maintained relationships with media salesmen in order to negotiate a preferential price and keep the latest information from the market.
- Implemented and managed online advertising campaigns.
- Optimized the results by try and error to achieve the client’s goals. Assisted colleagues to generate media plans.
- Communicated between clients, colleagues, and media salesmen to assure all projects accomplished punctually and to a satisfactory standard.
Executive / Oct 2014 – Apr 2015
- Coordinated with the engineer and graphic designer to build the brand's official website from 0 to 1 in 6 months.
- Facebook Fanpage operation. Over 65,000 post reach every week without advertising investment.
- Developed marketing proposals to increase the engagement rate of the posts.
- Sought for cross-industry cooperation through cold calls.
Education
Political Science, NTU
Sep 2010 - Jun 2014
Language
Mandarin / Native
English / Professional (TOEIC 835)