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On
4 到 6 年
6 到 10 年
10 到 15 年
15 年以上
Avatar of Wawan Jabrik.
Avatar of Wawan Jabrik.
曾任
Manager @PT Sarinah
2000 ~ 2022
IT Business Analyst / Project manager / Project Coordinator / Manager / Staff IT
一個月內
Manager PT Sarinah 1. Responsible for supervising, managing and maintaining the availability of onpremise datacenter and IT infrastructure assets company and their configuration. 2. Responsible for supervising and monitoring the availability of the use of LAN, WAN and MPLS network connection infrastructure. 3. Responsible for making improvements, adding modules and making company business applications and business process systems. 4. Responsible for monitoring, managing and configuring company email and mail server. 5. Responsible for managing the domain, anti-virus and hosting of the company website. 6. Responsible for making IT
Network Infrastructure
Network Administration
Software Development
待业中
正在积极求职中
全职 / 对远端工作有兴趣
15 年以上
Universitas Mercubuana Jakarta
Informatika
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Avatar of the user.
曾任
Marketing Manager @幫你優股份有限公司 BoniO Inc. / 閱讀優有限公司 TaaO Company Limited
2021 ~ 现在
Marketing Manager
一個月內
WordPress
Google Analytics
Project Management
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
淡江大學
英文學系
Avatar of Naomi Lin.
Avatar of Naomi Lin.
行銷副理 / KOL Radar 行銷科技事業部 @愛卡拉互動媒體股份有限公司
2021 ~ 现在
品牌專案企劃、網路行銷企劃、數位行銷企劃
一個月內
網頁二 )。 宏林跨媒體整合行銷公司 ( 全方位行銷代理商 )|專案企劃與文案執行|負責國際級電商、快時尚、餐飲業等客戶之 360 度行銷企劃,執行近百萬的行銷預算。 品牌與行銷企劃: 分析客戶 USP 與目標客群,以設定品牌風格與行銷調性。曾以節慶貼文替
Google Analytics
Sales & Marketing
Photoshop
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
臺北市立大學
英語教學系
Avatar of the user.
Avatar of the user.
Media Planning Assistant Manager @DAC_台灣迪艾思股份有限公司
2023 ~ 现在
Account Manager
一個月內
Word
Excel
PowerPoint
就职中
正在积极求职中
全职 / 暂不考虑远端工作
4 到 6 年
National Taiwan University
Bachelor
Avatar of Muhammad Nur Hidayat.
Avatar of Muhammad Nur Hidayat.
Medical Sales Representative @PT FORTE FARMA
2023 ~ 现在
Sales Representative
一個月內
pemasaran produk obat obatan dan farmasi meliputi kota Surabaya, Sidoarjo, Gresik, Mojokerto Project Sales Specialist • PT. Etex Building Performance Indonesia FebruariJanuari 2023 Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Sales Generalist Product • PT Bank Mandiri (Persero) Tbk. MeiFebruari 2022 Menawarkan produk simpanan dan pinjaman dari perbankan BUMN melakukan penawaran kredit tanpa agunan atau payroll (ASN,PNS,Pensiunan) mengelola dan memasarkan kredit Usaha Seperti (KUR & KUM) Account Officer • PT Berkah Medika Nusantara SeptemberMei 2021 Sebagai Marketing Credit , dan Juga Remedial Collection Business Development Officer
PowerPoint
Communication
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
sekolah tinggi ilmu ekonomi indonesia Surabaya
Administrasi, Manajemen, dan Operasi Bisnis
Avatar of 吳潤函 Stefano Wu.
Avatar of 吳潤函 Stefano Wu.
曾任
行銷企劃(巢家居) @日日商業股份有限公司
2018 ~ 2023
品牌專案企劃、網路行銷企劃、數位行銷企劃
一個月內
吳潤函 Stefano Wu 行銷企劃 Taipei, Taiwan 從事行銷與銷售近7年經驗,擅長整合行銷策略,深耕產品行銷及品牌推廣領域。從文案、影片、直播、社群、異業合作,到展覽活動各種方式,讓產品更多元且有效的曝光。 同時負責過B2B電商通路與團購開發與操作,從聯繫提
Word
PowerPoint
Excel
待业中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
天主教輔仁大學 FU JEN CATHOLIC UNIVERSITY
義大利語文學系
Avatar of chiehan.chan.
Avatar of chiehan.chan.
曾任
行銷企劃專員 @三小文創有限公司
2022 ~ 2023
品牌宣傳及媒體公關人員、 行銷企劃人員、活動企劃人員、傳播媒體企劃人員
一個月內
專長 技能 社群及內容行銷 社群行銷: 運用社交媒體平台建立品牌聲譽、提高曝光度,並與目標受眾建立良好互動關係。 內容行銷: 運用文字、圖像和,吸引目標受眾、提高品牌知名度和促進銷售 (FB 粉專、IG、網頁貼文撰寫) 行銷策略整合 跨渠道整合: 結合
Microsoft Office
行銷 / 公關 / 媒體 (例:Growth Hacker,內容行銷,社群經營)
展場設計規劃
待业中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
實踐大學
行銷管理學系
Avatar of 劉品妤.
Avatar of 劉品妤.
曾任
行銷專員 @梵澄新媒體股份有限公司
2022 ~ 2024
企劃行銷人員、社群行銷小編、網站行銷人員等等行銷相關
一個月內
劉品妤 台灣台中市 IG : Pinkkk___y 工作經歷 五月三月 2024 行銷專員 梵澄新媒體股份有限公司 1.社群營運:營運社群期間,IG粉絲數從最初剛接手時的個位數成長到5000多名,單篇貼文最高觸及人數12335人次,FB Reels觀看次數最高則有到96萬次。 2.活動策
Word
PowerPoint
Excel
待业中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
銘傳大學
休閒遊憩
Avatar of Brian YU.
Avatar of Brian YU.
曾任
Marketing Associate @CipherLab Co., Ltd
2023 ~ 2024
Sales and Marketing Specialist
一個月內
Brian YU 1. Social Media Content Generation 2. B2B Sales Outreach 3. Email marketing 4. Google Analytics, SEO Taipei City, Taiwan 工作經歷 Marketing Associate • CipherLab Co., Ltd 十月三月 2024 B2B Market Research: arket trends and demand research, competitor analysis, new product positioning. Product marketing: product brochure, product overview, sales presentation SEO success story Tradeshow Coordination Social Media: LinkedIn and Facebook texts and visual creation Marketing Manager • KimWell Electronics International Co., Ltd. 十月十月 2023 KOL Collaboration: Partnered with both YouTubers and amateur content creators
Sales & Marketing
Social Media Marketing
Content Marketing
待业中
正在积极求职中
全职 / 暂不考虑远端工作
10 到 15 年
國立臺北大學 National Taipei University
Foreign Language and Applied Linguistics
Avatar of the user.
Avatar of the user.
Manager @GOMAJI 夠麻吉
2017 ~ 现在
Project Lead / Tech Lead / Team Lead / Technical Manager
一個月內
Team Lead
Management Team
Cloud Architecture
就职中
正在积极求职中
全职 / 对远端工作有兴趣
10 到 15 年
Shih Hsin University
Management Information Systems, General

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职场能力评价定义

专业技能
该领域中具备哪些专业能力(例如熟悉 SEO 操作,且会使用相关工具)。
问题解决能力
能洞察、分析问题,并拟定方案有效解决问题。
变通能力
遇到突发事件能冷静应对,并随时调整专案、客户、技术的相对优先序。
沟通能力
有效传达个人想法,且愿意倾听他人意见并给予反馈。
时间管理能力
了解工作项目的优先顺序,有效运用时间,准时完成工作内容。
团队合作能力
具有向心力与团队责任感,愿意倾听他人意见并主动沟通协调。
领导力
专注于团队发展,有效引领团队采取行动,达成共同目标。
超過一年
Account Manager|Customer Success
SHOPLINE
2020 ~ 2020
Taipei City, Taiwan
专业背景
目前状态
待业中
求职阶段
专业
客户成功经理
产业
资讯服务
工作年资
4 到 6 年
管理经历
我有管理 5~10 人的经验
技能
Client-relationship building and nurturing
Multi-project management
Cross-sectoral communication
Know-how development
Problem-solving
Data-analyzing
Account Management
语言能力
求职偏好
希望获得的职位
Customer Success / Marketing Specialist / Account Executive / Operation / Community
预期工作模式
全职
期望的工作地点
Taiwan
远端工作意愿
对远端工作有兴趣
接案服务
学历
学校
National Taiwan University
主修科系
Political Science
列印

Shu-Mei Hsu

Account Management

Customer Success

Professional in both marketing and EC industry



 |Taipei ,TW|[email protected]|+886-911-430-916

Profile 04 00@2x

About Shu-Mei


An experienced account manager with department reorganization and leading experience, as well as has solid project management and issue solving experience. Main responsibility was to assist the clients in boosting their sales and solve their problems by providing them customized approach to the company’s product/service. 

In SHOPLINE, she led teams to achieve YOY growth goals and aided members in doing crisis management and communication in certain circumstances. Also, she set standard operation procedures and report formats to assure members can complete tasks accurately and efficiently. 

In Agein Media, she led a team of 4 account executives to help 10 long-term clients to achieve their business goals through data-driven IMC planning and implementation.

Working Skills


Client-relationship building and nurturing|Multi-project management|Cross-sectoral communication 

Leadership|Know-how development|New employee orientation 

IMC planning and implementation|Problem-solving|Data-analyzing

Working Experience

Merchant Success Associate Manager - Merchant Growth / Sep 2020 - Oct 2020

  • Reorganized the department directly with the general manager according to business model adjustments, including functional strategy setting and team-member redistribution. 
  • Designed and developed automatic report formats to reduce the workloads of team members in the future. 
  • Helped the department manager to review the performance of team members and calculate the bonus of Q3. In addition, communicated with team members simultaneously due to the adjustments of the performance bonus system. 
  • Aided the department manager to have a clear understanding of the department situation, team members, goals, obstacles, and potential solutions.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Senior Account Manager / Mar 2020 – Aug 2020 

  • Developed an e-commerce consulting tool-kit in the account management department, which is still applied today. 
  • Aided account managers in doing crisis management and communication in certain circumstances. 
  • Led a team of 3 account managers to help 92 Key Accounts raising their GMV and achieve over 25% of YOY growth even in declining industries. 
  • Led the Growth Hack Project and successfully helped 9 SMB clients exceeding over 10% of GMV growth in just 6 weeks without any incentives for clients. 
  • Assisted clients to enhance their GMV through webpage adjustments to improve the conversion rate, and FB advertising optimization to increase the ROAS to 33.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Nov 2018 – Feb 2020 

  • Exceeded 60% of YOY growth rates each month in 2019 by consulting clients. 
  • Built lasting relationships with clients and earn their trust in multiple ways. 
  • Handled a client which is the most well-known live-streamer in Taiwan, and ensured the website go smoothly in every panic-buying event through collaborating closely with engineers. 
  • Assisted one of the most well-known Taiwanese maternity and nursing brands to build up their web- store from 0 to 1 in 2 months, including product knowledge training, assisting API integration project, and helping designing membership policy. 
  • Made 30% of my clients upgrade to our premium service, which also started charging them 1% commission. 
  • Collaborated with other departments on developments of new features. 
  • Developed the new employee orientation for account management.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Jun 2018 – Aug 2018 

  • Led a team of 4 account executives and successfully helped a colleague to get promoted by increasing sales. 
  • Established relationships with new clients and maintained and nurtured business relationships with existing ones. 
  • Assisted a 4A advertising agency to generate a media plan in accordance with their brief, which had a 10 million NTD budget. 
  • Helped to design a knowledge database of Omnimedia for the company.

Experiences 00 01@2x 6daa47d1df70d315f129dcecdd562003831581c4cdd8f9c819aa22d4a24ae150

Supervisor / Jul 2017 – May 2018

  • Conducted meetings with clients as well as informed them about the current status of their projects. 
  • Assisted the client to achieve 60 million NTD GMV goal in 2 weeks special sale, and enhanced their brand’s market share among younger generation from 0.8% to 3.7% with media campaigns. 
  • Assisted in the training process for new employees. 
  • Produced financial plans, media plans, and media forecasts. 
  • Analyzed and interpreted data to optimize the results of media campaigns.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Account Executive / Jul 2015 – May 2017 

  • Managed, reviewed progress, and delivered the client’s media projects. 
  • Established and maintained relationships with media salesmen in order to negotiate a preferential price and keep the latest information from the market. 
  • Implemented and managed online advertising campaigns. 
  • Optimized the results by try and error to achieve the client’s goals. Assisted colleagues to generate media plans. 
  • Communicated between clients, colleagues, and media salesmen to assure all projects accomplished punctually and to a satisfactory standard.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Executive / Oct 2014 – Apr 2015

  • Coordinated with the engineer and graphic designer to build the brand's official website from 0 to 1 in 6 months. 
  • Facebook Fanpage operation. Over 65,000 post reach every week without advertising investment. 
  • Developed marketing proposals to increase the engagement rate of the posts. 
  • Sought for cross-industry cooperation through cold calls.

Experiences 00 03@2x b381b81be12ffb5207e31257bd24e9606aef09c63c7e710fcd513da5ffd4e913

Education

Political Science, NTU

Sep 2010 - Jun 2014

Language

Mandarin / Native

English / Professional (TOEIC 835)

简历
个人档案

Shu-Mei Hsu

Account Management

Customer Success

Professional in both marketing and EC industry



 |Taipei ,TW|[email protected]|+886-911-430-916

Profile 04 00@2x

About Shu-Mei


An experienced account manager with department reorganization and leading experience, as well as has solid project management and issue solving experience. Main responsibility was to assist the clients in boosting their sales and solve their problems by providing them customized approach to the company’s product/service. 

In SHOPLINE, she led teams to achieve YOY growth goals and aided members in doing crisis management and communication in certain circumstances. Also, she set standard operation procedures and report formats to assure members can complete tasks accurately and efficiently. 

In Agein Media, she led a team of 4 account executives to help 10 long-term clients to achieve their business goals through data-driven IMC planning and implementation.

Working Skills


Client-relationship building and nurturing|Multi-project management|Cross-sectoral communication 

Leadership|Know-how development|New employee orientation 

IMC planning and implementation|Problem-solving|Data-analyzing

Working Experience

Merchant Success Associate Manager - Merchant Growth / Sep 2020 - Oct 2020

  • Reorganized the department directly with the general manager according to business model adjustments, including functional strategy setting and team-member redistribution. 
  • Designed and developed automatic report formats to reduce the workloads of team members in the future. 
  • Helped the department manager to review the performance of team members and calculate the bonus of Q3. In addition, communicated with team members simultaneously due to the adjustments of the performance bonus system. 
  • Aided the department manager to have a clear understanding of the department situation, team members, goals, obstacles, and potential solutions.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Senior Account Manager / Mar 2020 – Aug 2020 

  • Developed an e-commerce consulting tool-kit in the account management department, which is still applied today. 
  • Aided account managers in doing crisis management and communication in certain circumstances. 
  • Led a team of 3 account managers to help 92 Key Accounts raising their GMV and achieve over 25% of YOY growth even in declining industries. 
  • Led the Growth Hack Project and successfully helped 9 SMB clients exceeding over 10% of GMV growth in just 6 weeks without any incentives for clients. 
  • Assisted clients to enhance their GMV through webpage adjustments to improve the conversion rate, and FB advertising optimization to increase the ROAS to 33.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Nov 2018 – Feb 2020 

  • Exceeded 60% of YOY growth rates each month in 2019 by consulting clients. 
  • Built lasting relationships with clients and earn their trust in multiple ways. 
  • Handled a client which is the most well-known live-streamer in Taiwan, and ensured the website go smoothly in every panic-buying event through collaborating closely with engineers. 
  • Assisted one of the most well-known Taiwanese maternity and nursing brands to build up their web- store from 0 to 1 in 2 months, including product knowledge training, assisting API integration project, and helping designing membership policy. 
  • Made 30% of my clients upgrade to our premium service, which also started charging them 1% commission. 
  • Collaborated with other departments on developments of new features. 
  • Developed the new employee orientation for account management.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Jun 2018 – Aug 2018 

  • Led a team of 4 account executives and successfully helped a colleague to get promoted by increasing sales. 
  • Established relationships with new clients and maintained and nurtured business relationships with existing ones. 
  • Assisted a 4A advertising agency to generate a media plan in accordance with their brief, which had a 10 million NTD budget. 
  • Helped to design a knowledge database of Omnimedia for the company.

Experiences 00 01@2x 6daa47d1df70d315f129dcecdd562003831581c4cdd8f9c819aa22d4a24ae150

Supervisor / Jul 2017 – May 2018

  • Conducted meetings with clients as well as informed them about the current status of their projects. 
  • Assisted the client to achieve 60 million NTD GMV goal in 2 weeks special sale, and enhanced their brand’s market share among younger generation from 0.8% to 3.7% with media campaigns. 
  • Assisted in the training process for new employees. 
  • Produced financial plans, media plans, and media forecasts. 
  • Analyzed and interpreted data to optimize the results of media campaigns.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Account Executive / Jul 2015 – May 2017 

  • Managed, reviewed progress, and delivered the client’s media projects. 
  • Established and maintained relationships with media salesmen in order to negotiate a preferential price and keep the latest information from the market. 
  • Implemented and managed online advertising campaigns. 
  • Optimized the results by try and error to achieve the client’s goals. Assisted colleagues to generate media plans. 
  • Communicated between clients, colleagues, and media salesmen to assure all projects accomplished punctually and to a satisfactory standard.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Executive / Oct 2014 – Apr 2015

  • Coordinated with the engineer and graphic designer to build the brand's official website from 0 to 1 in 6 months. 
  • Facebook Fanpage operation. Over 65,000 post reach every week without advertising investment. 
  • Developed marketing proposals to increase the engagement rate of the posts. 
  • Sought for cross-industry cooperation through cold calls.

Experiences 00 03@2x b381b81be12ffb5207e31257bd24e9606aef09c63c7e710fcd513da5ffd4e913

Education

Political Science, NTU

Sep 2010 - Jun 2014

Language

Mandarin / Native

English / Professional (TOEIC 835)