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On
4 到 6 年
6 到 10 年
10 到 15 年
15 年以上
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曾任
Community Manager @Iron Fish Foundation
2023 ~ 现在
Product Manager / Project Manager / Business Development / Growth Manager
一個月內
Slack
Zendesk
Notion
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
國立中興大學
Chinese and Language studies
Avatar of Daniel Simamora.
Avatar of Daniel Simamora.
曾任
Senior Customer Support Representative @PT Equdero Layanan Indonesia
2022 ~ 2024
Customer Support Lead
一個月內
Daniel Simamora Committed and achievement-driven professional with a wealth of experience in the realm of customer support and service. As a seasoned Senior Customer Support Representative, I consistently showcase a proven ability to deliver precise and timely support to both team leaders and agents, thereby ensuring the seamless achievement of organizational targets and performance objectives. My steadfast dedication to ethical procedures and professional judgment empowers me to meticulously identify and address client issues, fostering positive relationships and upholding the highest service standards. Within my capacity, I have played a pivotal role in cultivating a robust and
CRM software
Microsoft Office
Zendesk
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
University of Brawijaya
Computer Science
Avatar of 翁宇函.
Avatar of 翁宇函.
曾任
Customer Operation Specialist @AlfredCamera 阿福管家
2021 ~ 2023
UI/UX Designer / Product Designer
一個月內
翁宇函 Jasmine Yu Han Weng [email protected] aipei, Taiwan Education Brigham Young University - Hawaii Bachelor of Arts in International Cultural Studies Communications (Journalism / Media Production) Certificate of Digital Humanities Certificate of Strategic Communication Peacebuilding Designlab Certificates UI and UX Design Academy UX Academy Foundation UX Academy Skills Design User Experience, Interaction Design, User Interface, Digital Prototyping, Wireframing, Low-High Fidelity, Mockups. Research: User Interviews, User Testing, Information Architecture, Journey Mapping, Personas, Quantitative Analysis, Card Sorting, Competitor Analysis, Design Strategy Software Figma, Adobe Indesign, Adobe Premiere, Maze, Zendesk, Canva Language: English (Fluent) Mandarin (Native
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
待业中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
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Avatar of the user.
曾任
Customer Service Manager @Asus 華碩電腦股份有限公司
2022 ~ 2023
Software Project / Product Management
一個月內
Product Management
Data Driven Decision Making
Critical Thinking and Problem Solving
待业中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
Chihlee Institute of Technology
International Business/Trade/Commerce
Avatar of 朱建銘.
Avatar of 朱建銘.
Soft Engineer @銓鍇國際股份有限公司
2023 ~ 现在
java程式開發
一個月內
自動化水平,領導知識管理系統的初期建置和客服資料自動化處理項目。 貢獻 : 系統整合:成功串接三竹SMS API,並利用Power Automate與Zendesk API整合,自動化客戶服務流程,大幅提升資料處理速度和準確性。 自動化流程:設計並實現了客戶需求資料的自動整理流
Java EE
JavaScript / ES6 / jQuery
JBoss Application Server
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
東南科技大學
資訊科技與通訊學系
Avatar of Jorge.
Avatar of Jorge.
Senior PM @SetNet 技術顧問公司
2019 ~ 现在
一個月內
和關鍵績效指標 (KPI),確保充分保障 IT 計劃 和營運連續性的服務級別協定 (SLA) 遵守。 執行及成果 • 評估並實施了世界一流的 CRM Zendesk B2B(銷售模組)、數位 POS 商店、數位 體驗平台(CPX)、數位看板解決方案、WhatsApp 商業帳號 API、私人流量零售和 Tik-Tok 解決方案。 • 設計實施 O2O
Lean Six Sigma
Microsoft Project
Minitab
正在积极求职中
全职 / 对远端工作有兴趣
10 到 15 年
Gabriela Mistral University
International Business
Avatar of Annelics Huang.
Avatar of Annelics Huang.
Team Lead Manager of Technical Operation @Finstek - GMI
2023 ~ 现在
Operations Manager / Team Leader / Product Manager / Platform Administrator
兩個月內
/QC for new functionalities, deploying services, and monitoring all kinds of system alerts related to trading platforms. Coworking with cross-functional teams such as the business, marketing, developments, and infrastructure, etc. 1. Coordinating with the global Dev and Network team to provide solutions for the stakeholder. 2. Monitoring system, website and feed quotes alerts with 24x7, Zabbix, Opsgenie, and Zendesk for case management. 3. First line response to all trading system related issues with quick actions and troubleshooting to provide workarounds. 4. Azure Cloud/Devops Operati...
System Maintenance
Technical Support
Active Directory
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
National Taipei University of Technology
Industrial Engineering
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Chargé de projets Web
超過一年
Instagram, YouTube. Gestion de réseaux sociaux : Facebook Business Manager, Buffer, Sprout Social, Hootsuite, Commun.it. Suites de bureautique : Suite Office (Word, Excel, PowerPoint), G Suite. Infographie : Photoshop, Sketch, InVision, Slickplan, NinjaMock, Canva. Publicité : Power Editor, Facebook Insights. Connaissance de base de AdWords. Vidéo/Webdiffusion : WeVideo, Flash Media Live Encoder, Adobe Connect. Autres : Zendesk, Eventbrite, Wufoo, Evernote, Google Drive, Dropbox, Paper, SlideShare, Zapier, Adobe Acrobat XI Pro. Expérience Soutien aux communications Ordre des travailleurs sociaux et des thérapeutes conjugaux et familiaux du Québec (JanvierAujourd'hui) Agent au s...
Gestion de projets
WordPress
Drupal
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
Collège LaSalle
Affaires électroniques (E-business)
Avatar of Had Jemilin.
Avatar of Had Jemilin.
Customer Representative Professional @SRG Asia Pacific Sdn Bhd
2017 ~ 2018
Business Development, Quality Analyst, Customer Service
兩個月內
timely completion of assigned tickets and cases within 48 hours or as per the SLA set by the Team Leader. Service Crew • GOLDEN DONUTS SDN BHD OctoberMay 2018 Customer Representative Professional • SRG Asia Pacific Sdn Bhd OctoberJanuary 2018 Handled inbound calls for Maxis, providing assistance to customers on inquiries, ensuring First Call Resolution (FCR), documenting customers' complaints, promoting products, and following up on pending cases that has been escalated to backend team. Skills Word Canva Google Drive PowerPoint zendesk Atlassian Salesforce Google Workspace Confluence JIRA Xspace Palantir Microsoft Office Excel ios Android Languages Malay — Nativ...
Word
Canva
Google Drive
就职中
目前会考虑了解新的机会
全职 / 对远端工作有兴趣
4 到 6 年
Lincoln University College, Kelana Jaya, Selangor, Malaysia
Pastry Production Level 2
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Avatar of the user.
測試工程師 @雲發科技
2021 ~ 现在
QA Engineer/PM
一個月內
PHP
JQuery
SQL
就职中
目前会考虑了解新的机会
全职 / 我只想远端工作
10 到 15 年
東海大學
資訊工程與科學研究所

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职场能力评价定义

专业技能
该领域中具备哪些专业能力(例如熟悉 SEO 操作,且会使用相关工具)。
问题解决能力
能洞察、分析问题,并拟定方案有效解决问题。
变通能力
遇到突发事件能冷静应对,并随时调整专案、客户、技术的相对优先序。
沟通能力
有效传达个人想法,且愿意倾听他人意见并给予反馈。
时间管理能力
了解工作项目的优先顺序,有效运用时间,准时完成工作内容。
团队合作能力
具有向心力与团队责任感,愿意倾听他人意见并主动沟通协调。
领导力
专注于团队发展,有效引领团队采取行动,达成共同目标。
超過一年
Master student at University of Illinois at Urbana-Champaign
Logo of Walmart Inc..
Walmart Inc.
2021 ~ 现在
Sunnyvale, CA, USA
专业背景
目前状态
待业中
求职阶段
专业
全端工程师
产业
工作年资
1 到 2 年
管理经历
技能
Google Analytics
JavaScript
MongoDB
Node.js
python
MySQL
CSS
SASS/SCSS
SEO
React
Flask(Python)
RESTfulAPI
HTML5
Git
语言能力
English
进阶
Chinese
母语或双语
求职偏好
希望获得的职位
Web developer, front-end developer
预期工作模式
全职
期望的工作地点
Taiwan, United States
远端工作意愿
对远端工作有兴趣
接案服务
学历
学校
University of Illinois at Urbana-Champaign
主修科系
Information Management
列印
Pbnw51nolnca7bobpwcf

Coco Lin

frontend/fullstack developer  •  Taichung,US  •  [email protected]

Looking for fulltime fullstack/frontend developer position. Highly motivated team player with training and practical experience in full stack development. Actively participated in open source contributions. Enjoy coding, always pursue the perfect product quality.

技能


Data Analysis

R, shinyR, Python, Google Analytics, Google Tag Manager, Google Ads


Web Dev

Javascript, React.js, Node.js, Express.js, Flask, PHP, Laravel, SQL, MongoDB


Programming

C, C++

Work Experiences

Feng Chia University, Self-driving Car Lab, Full Stack Developer(Intern), Jun 2020 ~ Aug 2020

• Established a computer vision web application with React for users to upload and retrieve image data, and implemented RESTful API with Flask for backend integrating with object detection python models
• Enhanced frontend efficiency with Javascript Web Workers and lazy loading to call requests in background and load more than 2000 images on a page
• Used multiprocessing on backend to run real-time machine learning training requests

Rhinoshield, Full-Stack Developer(Intern), Jun 2019 ~ Aug 2019

• Worked with 2 senior developer to build a platform for integrating company internal applications using Laravel (PHP) in backend
• Designed the process such as creating accounts, resetting password, and email verification
• Developed backend middleware to manage users’ authority
• Decreased customer service coworkers’ work time by 3 hours on dealing with customer emails by developing a request webpage using Vuetify (Vue.js), connected with Zendesk API
• Wrote backend tests, including mocking email sending action to prevent email from actually being sent

Rhinoshield, Data Analyst, Mar 2017 ~ Mar 2018

* Collected data with Google Analytics, Google Tag Manager and SQL to analyze user and customer behavior.
* Cleaned and visualized data using R Shiny, and stored data in Redis.
* Provided suggestions in designing product, advertisement and user experience of website.

Education

University of Illinois at Urbana-Champaign, 科學碩士(MS), Information Management, 2018 ~ 2020

Relevant coursework:
Data Structure, Art of Web Programming, Database Systems, Software Engineering, Human Centered Info Systems (Design), Machine Learning

National Cheng Kung University, 理學士(BS&BBA), Mathematics&Statistics, 2012 ~ 2016

Ranked: 6/57
简历
个人档案
Pbnw51nolnca7bobpwcf

Coco Lin

frontend/fullstack developer  •  Taichung,US  •  [email protected]

Looking for fulltime fullstack/frontend developer position. Highly motivated team player with training and practical experience in full stack development. Actively participated in open source contributions. Enjoy coding, always pursue the perfect product quality.

技能


Data Analysis

R, shinyR, Python, Google Analytics, Google Tag Manager, Google Ads


Web Dev

Javascript, React.js, Node.js, Express.js, Flask, PHP, Laravel, SQL, MongoDB


Programming

C, C++

Work Experiences

Feng Chia University, Self-driving Car Lab, Full Stack Developer(Intern), Jun 2020 ~ Aug 2020

• Established a computer vision web application with React for users to upload and retrieve image data, and implemented RESTful API with Flask for backend integrating with object detection python models
• Enhanced frontend efficiency with Javascript Web Workers and lazy loading to call requests in background and load more than 2000 images on a page
• Used multiprocessing on backend to run real-time machine learning training requests

Rhinoshield, Full-Stack Developer(Intern), Jun 2019 ~ Aug 2019

• Worked with 2 senior developer to build a platform for integrating company internal applications using Laravel (PHP) in backend
• Designed the process such as creating accounts, resetting password, and email verification
• Developed backend middleware to manage users’ authority
• Decreased customer service coworkers’ work time by 3 hours on dealing with customer emails by developing a request webpage using Vuetify (Vue.js), connected with Zendesk API
• Wrote backend tests, including mocking email sending action to prevent email from actually being sent

Rhinoshield, Data Analyst, Mar 2017 ~ Mar 2018

* Collected data with Google Analytics, Google Tag Manager and SQL to analyze user and customer behavior.
* Cleaned and visualized data using R Shiny, and stored data in Redis.
* Provided suggestions in designing product, advertisement and user experience of website.

Education

University of Illinois at Urbana-Champaign, 科學碩士(MS), Information Management, 2018 ~ 2020

Relevant coursework:
Data Structure, Art of Web Programming, Database Systems, Software Engineering, Human Centered Info Systems (Design), Machine Learning

National Cheng Kung University, 理學士(BS&BBA), Mathematics&Statistics, 2012 ~ 2016

Ranked: 6/57