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Avatar of Douglas Yin.
Avatar of Douglas Yin.
Past
Head of Business Operations @51Talk
2022 ~ 2024
Business Development, Product Manager, Project Management, Business Operations, Process Design
Dans 1 mois
Douglas Yin, Tsung Wen 10+ years experience in Corp strategy & User Operations Expert in B2C Service Planning Results-driven Business Strategy & Operations Director with a proven track record of driving growth and efficiency. Skilled in developing strategic plans, optimizing processes, and leading cross-functional teams to success. Taiwan https://www.linkedin.com/in/douglasyin/ EXPRIENCE Head of Operation, Taiwan 51Talk Online Education Group NovApr 2024 Taipei, Taiwan Reason of leaving: Company operational and regulatory issues. As the Head of Operations in 51Talk Online Education Group in Taiwan, responsibilities would
Management
Planning
Customer Relationship
Sans Emploi
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
6 à 10 ans
City University of Hong Kong
Marketing
Avatar of the user.
Avatar of the user.
Past
Marketing Manager @幫你優股份有限公司 BoniO Inc. / 閱讀優有限公司 TaaO Company Limited
2021 ~ Présent
Marketing Manager
Dans 1 mois
WordPress
Google Analytics
Project Management
Sans Emploi
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
4 à 6 ans
淡江大學
英文學系
Avatar of the user.
Avatar of the user.
Consultant @Global Advanced IT Connections
2024 ~ 2024
Product Owner, Business Analyst, System Analyst
Dans 1 mois
YAML
AWS
Azure
Employé
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
6 à 10 ans
Adamson University
Information Technology
Avatar of Eliot Chen.
Avatar of Eliot Chen.
Past
Customer Service Manager @Asus 華碩電腦股份有限公司
2022 ~ 2023
Software Project / Product Management
Dans 1 mois
emails, product feature introduction emails, and product experience optimization to increase product usage rate and first purchase rate. - 10% increase in click-through rate for new registration welcome emails - 30% increase in product usage rate, and 5% increase in first purchase rate. Customer Service Team Leader SepAprCustomer Service Operations Management ◆ Trained 10+ members and developed comprehensive educational training materials and assessment plans. ◆ Established 40+ customer complaint-handling SOPs and technical support management procedures. Implemented service quality indicators and performance evaluation management methods. ◆ Responsible for integrating service support for projects in
Product Management
Data Driven Decision Making
Critical Thinking and Problem Solving
Sans Emploi
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
6 à 10 ans
Chihlee Institute of Technology
International Business/Trade/Commerce
Avatar of Kung Ying Hsieh.
Avatar of Kung Ying Hsieh.
Past
Design Lead @1TM
2020 ~ Présent
Product Designer (UI/UX)
Dans 1 mois
Limited Managed a team of between 5 and 10 designers with a range of skills including research, UX, UI and visual design. Assisted the team in conducting user research and analysis to gather insights and provide feedback necessary for design decisions. Established and optimized workflows to ensure smooth operations for four to six ongoing projects simultaneously. Established a team culture characterized by transparency, an open-minded approach, a focus on critical thinking, and the cultivation of a collaborative ethos among all its members. Collaborated closely with cross-functional team members, including product managers, developers, and stakeholders
Communication
UX/UI Design
Visual Design
Sans Emploi
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
6 à 10 ans
Shih Chien University
媒體傳達設計學系
Avatar of Mars Lin.
Avatar of Mars Lin.
.Net 資深工程師 @澳創科技
2022 ~ Présent
C#.net Development 全端/後端工程師
Dans 1 mois
平台 針對每個場站進行設備的管控, 目前近650場案場與近兩千台設備接受管控, 進行「預測性維護」、「設備即時Health Check」 並連結到Operations部門派發告警。 [ Refactor ] 將公司維運網站重構 原專案維jquery,Bootstrap4框架, 重構為React並完成前後端分離。 為公司降低營銷及系統開發、維
HTML
CSS
MSSQL
Employé
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
4 à 6 ans
文化大學
Avatar of Reza Firdaus S. Kom.
Avatar of Reza Firdaus S. Kom.
Project and Product Manager (Freelancer) @PT. Hijau Naavee Ideatama
2023 ~ Présent
Product/Project Manager
Dans 1 mois
owner to occupy the position of Project and Product Manager in developing an application system based on the HAF ERP Website, HAF ERP is a series of Modular-based web service systems that are fully integrated into your company's internal chain of needs, thereby helping to streamline your shipping operations. Built with research, case studies, and the support of shipping experts, HAF provides simple, effective, and future-proof solutions for your company. Therefore, HAF Products are designed to streamline tug and barge ship operations and facilitate seamless collaboration between each division in your shipping company to create
Communication
Project Management
Product Management
Employé
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
4 à 6 ans
STMIK Pranata Indonesia
Information Technology
Avatar of 王柏貴.
Avatar of 王柏貴.
資深工程師 @旭聯科技股份有限公司
2018 ~ Présent
前端工程師
Dans 1 mois
Pokuei Wang Frontend Engineer Kaohsiung City, Taiwan This is Pokuei Wang, people often call me Harry. I am passionate about information technology and enjoy participating in technical discussions with others. Professionally, I am a frontend developer specializing in Angular development, with considerable experience in Hybrid App development and proficiency in Tailwind CSS. I am skilled at designing modular frontend architectures and experience to develop backend Java Web Services, with a deep understanding of database operations. On top of that, I am also experienced in Linux related operations. I am a highly motivated and goal-oriented
Angular
Tailwind CSS
MS SQL
Reputation Credits1
Employé
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
6 à 10 ans
崑山科技大學 Kun Shan University
資訊傳播科系
Avatar of the user.
Avatar of the user.
高級工程師 @不顯示公司名稱
2022 ~ Présent
滲透測試、資訊安全、系統開發、程式設計
Dans 1 mois
Active Directory
IIS
PHP
Employé
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
10 à 15 ans
立德大學
資訊工程
Avatar of Michael Hung.
Avatar of Michael Hung.
Intern @商業發展研究院 Commerce Development Research Institute
2023 ~ Présent
Program Manager
Dans 1 mois
Michael Hung SUPPLY CHAIN PROFESSIONAL Taiwan Operations specialist and MBA candidate with 9 years of experience in supply chain management, materials planning and supplier relations. Proven talent for aligning corporate, business-level, and operational strategies to achieve maximum impact with minimum expenditure. Growth-focused team leader who champions innovative best practices to drive continuous improvement, analyze data, and generate key insights. Dedicated professional with keen interpersonal, organizational and communication skills for diverse and inclusive modern workplaces. EDUCATION National Yang Ming Chiao Tung University Hsinchu, Taiwan Master of Business Administration, Global MBA Program Sep 2022 – June 2024
Word
PowerPoint
Excel
Étudiant
Prêt à l'interview
Temps plein / Intéressé par le travail à distance
6 à 10 ans
National Yang Ming Chiao Tung University
Global MBA Program

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Problem-Solving
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Plus d'1 an
Logo of SERCOMM.
SERCOMM
2018 ~ 2022
Taipei, Taiwan
Professional Background
Statut Actuel
Employé
Progrès de la Recherche d'Emploi
Professions
QA / Test Engineer
Fields of Employment
Computer Networking
Expérience Professionnelle
4 à 6 ans expérience professionnelle (2 à 4 ans relevant)
Management
None
Compétences
Customer Service
IT Service Management
LinkedIn
Korean
Taiwanese (Native)
English
it support
SSH Client
Telnet Control Interface
VMware
Chinese (native)
Office software
Internet
DHCP
Router Configuration
WPS
FileZilla
FTP Server
Notepad++
TeamViewer
MD5
Command Prompt
Social Media
IBM Lotus Notes
Microsoft Office
Colasoft packet builder
Langues
Chinese
Natif ou Bilingue
English
Courant
Korean
Courant
Job search preferences
Position Désirée
engineer
Type d'emploi
Temps plein
Lieu Désiré
Travail à distance
Intéressé par le travail à distance
Freelance
Non.
Éducation
École
Korea University
Spécialisation
Student Exchange Program
Imprimer

Yu Jhih, Jheng

[email protected]

+886 934 298 091

I'm a software / firmware test engineer based in Taipei with 4 years of experience in the workforce.

Also a team player with strong communication skills, having both QA testing and IT support tips.

Being able to gather and analyze customer needs and data, paying careful attention to providing

technical support.


Work experience

Software Test Engineer (Quality Assurance)

Sercomm, Taipei, Taiwan (Sep. 2018 - Present)

• Perform function test with multiple technical environments(Windows, Linux) for telecom operators / retail home routers.

• Execute black box test and edit test plan, including slight modification of testing scripts.

• Perform Wi-Fi 6 function test (OFDMA, MU-MIMO) with Spirent test center.

• Familiar with several security vulnerability scan such as NessusPro, Acunetix, OWASP, NexposeVA and OpenVAS.

• Verify WAN access(DHCP, PPPoE, L2TP) function in routers, including manual connection, idle time and DNS query. 

• Collect test results to generate reports, track and validate fixed bugs to meet spec requirements.

IT support Analyst Associate

Qualcomm, Taipei, Taiwan (May 2017 - Jul. 2018)

• Troubleshoot PC or mobile issues via phone, emails and chats for over 40,000 employees around the world.

• Provided technical services of Windows, engineering systems, enterprise applications, security, VPN, telephony...etc.

• Helped New Hires to activate login credential and identity verification.

• Used remote software to connect to customers’ PC and help resolve system problems.

• Shared technical information and managed good collaboration with global teams: networking, messenger, engineering, sales, hardware...etc.

• Made support documentation to clarify complex issues, and achieve efficient work processes. 


Mainly Used Tools

• Colasoft packet builder

• SecureCRT, Xshell

• Spirent Test Center

• TestLink, Mantis, Redmine, JIRA

• Tftpd64

• VMware

• Wireshark


Network knowledge


• L2-L3 protocols

Wi-Fi(IEEE 802.11), PPPoE, L2TP, IP v4/V6, ICMP

• L4-L7 protocols

TCP, UDP, PPTP, DHCP, DNS, FTP, HTTP, SSH, Telnet, SSDP(UPnP), NTP

Languages

• Mandarin and Taiwanese : Native speaker

• English : Proficient speaker

• Korean : Proficient speaker

Education

• Bachelor's Degree in Information Management

National University of Kaohsiung (Sep. 2011 - Jul. 2016 graduated)

• Student Exchange Program

Korea University - Seoul (Sep. 2015 - Jul. 2016)

Resume
Profile

Yu Jhih, Jheng

[email protected]

+886 934 298 091

I'm a software / firmware test engineer based in Taipei with 4 years of experience in the workforce.

Also a team player with strong communication skills, having both QA testing and IT support tips.

Being able to gather and analyze customer needs and data, paying careful attention to providing

technical support.


Work experience

Software Test Engineer (Quality Assurance)

Sercomm, Taipei, Taiwan (Sep. 2018 - Present)

• Perform function test with multiple technical environments(Windows, Linux) for telecom operators / retail home routers.

• Execute black box test and edit test plan, including slight modification of testing scripts.

• Perform Wi-Fi 6 function test (OFDMA, MU-MIMO) with Spirent test center.

• Familiar with several security vulnerability scan such as NessusPro, Acunetix, OWASP, NexposeVA and OpenVAS.

• Verify WAN access(DHCP, PPPoE, L2TP) function in routers, including manual connection, idle time and DNS query. 

• Collect test results to generate reports, track and validate fixed bugs to meet spec requirements.

IT support Analyst Associate

Qualcomm, Taipei, Taiwan (May 2017 - Jul. 2018)

• Troubleshoot PC or mobile issues via phone, emails and chats for over 40,000 employees around the world.

• Provided technical services of Windows, engineering systems, enterprise applications, security, VPN, telephony...etc.

• Helped New Hires to activate login credential and identity verification.

• Used remote software to connect to customers’ PC and help resolve system problems.

• Shared technical information and managed good collaboration with global teams: networking, messenger, engineering, sales, hardware...etc.

• Made support documentation to clarify complex issues, and achieve efficient work processes. 


Mainly Used Tools

• Colasoft packet builder

• SecureCRT, Xshell

• Spirent Test Center

• TestLink, Mantis, Redmine, JIRA

• Tftpd64

• VMware

• Wireshark


Network knowledge


• L2-L3 protocols

Wi-Fi(IEEE 802.11), PPPoE, L2TP, IP v4/V6, ICMP

• L4-L7 protocols

TCP, UDP, PPTP, DHCP, DNS, FTP, HTTP, SSH, Telnet, SSDP(UPnP), NTP

Languages

• Mandarin and Taiwanese : Native speaker

• English : Proficient speaker

• Korean : Proficient speaker

Education

• Bachelor's Degree in Information Management

National University of Kaohsiung (Sep. 2011 - Jul. 2016 graduated)

• Student Exchange Program

Korea University - Seoul (Sep. 2015 - Jul. 2016)