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Federal Contractor/IT Support Specialist @STG INC
2012 ~ 2023
IT Support Specialist
Within one month
related to product design or manufacturing issues. Education Financed 100% of college education via scholarship Northwood University Computer ScienceSkills ⦁ Hardware/Software Upgrades ⦁ Configuration Management ⦁ Cost Analysis ⦁ Information Protection ⦁ Systems Analysis ⦁ Technical Support ⦁ Data Recovery ⦁ Software Installation ⦁ Performance Testing ⦁ Customer Service ⦁ Application Support ⦁ Hardware Diagnostics ⦁ Account Management ⦁ Customer Success Management ⦁ Windows Operating Systems (Win10 and Win11) ⦁ Product Troubleshooting ⦁ Antivirus Software ⦁ Microsoft Outlook ⦁ Hardware and Peripherals ⦁ Technical Documents Comprehension ⦁ MS Office Proficiency ⦁ Technical Troubleshooting ⦁ Application Installations ⦁ LAN/WAN ⦁ Issue Troubleshooting ⦁ Complaint Resolution ⦁ Call Center Operations ⦁ DHCP/DNS Ethernet and Firewall Languages English — Native or Bilin...
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Northwood University
Computer Science
Avatar of Max Chou 周奕勳.
Avatar of Max Chou 周奕勳.
Software Engineer @Zenport Inc.
2023 ~ Present
軟體工程師
Within one month
Max Chou 周奕勳 [email protected] • 加拿大溫哥華 6 年工作經驗軟體工程師,並擁有多次創業經驗,曾任職於加拿大新創公司,現居溫哥華。 工作經歷 Software Engineer • Zenport Inc. 三月目前 | 加拿大溫哥華 導入標準化的資料管理邏輯,提升可擴展性和成本效率,以為國際客戶
Node.js
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Employed
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Full-time / Remote Only
4-6 years
University of Essex
Computer Science
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Avatar of 李昀庭.
AI Engineer @Playsee
2022 ~ Present
資料分析師、資料科學家、產品經理
Within one month
李昀庭 Data scientist Taiwan 技能 Machine learning and Engineering skills: Python, Big Query, Google Storage, Linux, Docker, GCP, AWS, Scikit-learn, Tensorflow, Pytorch, MLOps, FastAPI, Machine Learning, Deep Learning, Computer Vision, NLP Experimental design, Project management, Product design English - TOEIC 725 工作經歷 AI工程師 Playsee NovPresent Taipei, Taiwan 自動化標註推薦系統 設計並實踐架構取代25個標註者並及時標記和篩選視頻審核內容。 設計並優化影片
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National Cheng Kung University
心理所(認知科學所)
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Avatar of the user.
Senior Software Product Manager @LINE Bank_連線商業銀行股份有限公司
2023 ~ Present
Data Analyst, Product Manager, Business Analyst
Within one month
Requirements Analysis
Communication Skills
User Experience
Employed
Open to opportunities
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6-10 years
國立成功大學 National Cheng Kung University
Molecular Neurobiology
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Avatar of Andres Galicia.
Digital Product Innovation Collaborator @Vice Media Group
2022 ~ 2023
Associate Creative Director or Sr (Interdisciplinary) Art Director
Within one month
the company at the forefront of digital trends. Graduate Product Design Strategist Intern • Hello Tend Startup MayAugust 2022— New York, NY Implemented strategic solutions, enhancing user satisfaction by 25% and reducing user drop-off rates by 20%. Mentored a team of designers, leading to a 50% improvement in design process efficiency and a 30% increase in project delivery speed. Developed a design framework that streamlined cross-departmental collaboration and accelerated product iteration cycles. Established user feedback channels, leveraging insights to drive continuous product improvements and innovations. Interactive Product Design Lead • Growth Foundry Marketing AugustFebruary 2022
Figma
Agile
css+html
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Parsons School of Design - The New School
Master of Science in Strategic Design and Management
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Avatar of the user.
Past
Senior Product Designer @RingCentral
2019 ~ Present
Sr. Product/UX Designer
Within two months
Design Strategy
Design Thinking
Design Research
Unemployed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
國立臺北科技大學
Interaction Design
Avatar of the user.
Project Management
Within three months
Word
專案管理
Excel
Full-time / Interested in working remotely
6-10 years
National Cheng Kung University
Industrial and Information Management
Avatar of ShaoYong Zou.
Avatar of ShaoYong Zou.
Project Manager @Gogoro
2021 ~ Present
PM/產品經理/專案管理
Within one month
Shao-Yong Zou Product Management Product Manager City,TW [email protected] Experience Gogoro Project ManagerPresent - Work with the business units to capture customers’ needs and addressed the needs through Gogoro’s SaaS platforms and official website. - Supported global business expansion for both China and European regions. - Successfully launched and scaled software systems and products through cross-functional collaboration with engineering, design, sales, and customer service teams. Communicate progress to all stakeholders and keep team members on track. iStaging Product ManagerDrive the product development life cycle from market research, product design, implementation to deployment
Project Management
Product Management
Content Curation
Employed
Full-time / Not interested in working remotely
10-15 years
Chang Gung University
Information Management
Avatar of Meng Pei (Adam) Lee.
Avatar of Meng Pei (Adam) Lee.
Software Engineer @Tesla
2023 ~ Present
Senior Software Developer
Within six months
devices: 50,000+) Inventec AI Center Inventec is one of the world's largest original equipment manufacturers of notebook computers, servers, mobile phones, and appliances. My position is front-end engineer in the department of AI ​​Center. Software Engineer• Responsible for iOS / React Native / Web productDesigned and implemented a IoT management system (RESTful API server with OAuth 2.0) from scratch to help vendors analyze near real-time data coming from IoT devices. • Developed Chatbot service based on Node.js, Docker and Kubernetes into IoT platform to support customers control IoT
React
APP Developing
Web Developing
Employed
Full-time / Interested in working remotely
4-6 years
Carnegie Mellon University
Software Engineering
Avatar of Ssu Chen.
Offline
Avatar of Ssu Chen.
Offline
產品&專案經理、UIUX設計師 @幣護 AegisCustody
2020 ~ Present
Product/Project Manager
More than one year
environment and contributed to the growth of the company Proven ability to lead and manage product development teams, as well as coordinate projects and execute action items internally and externally Skilled at multitasking and communications, while also managing recruitment and internal training efforts Well-versed in a wide range of design types, including graphic design, printing, product design, industrial design, UI/UX, and illustration Committed to delivering high-quality work and ensuring the success of every project undertaken Self-disciplined and self-motivated due to nourishing freelance experience Work Experience Chief Product Officer • Aegis Custody 幣護 OctoberPresent・ https
Photoshop
Illustrator
Keynote
Employed
Full-time / Interested in working remotely
6-10 years
RMIT University
工業設計學系(榮譽學士)

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Logo of 幣護 AegisCustody.
幣護 AegisCustody
2020 ~ Present
Taipei, Taiwan
Professional Background
Current status
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Job Search Progress
Professions
Project / Product Management
Fields of Employment
Graphic Design
Work experience
6-10 years
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I've had experience in managing 1-5 people
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Photoshop
Illustrator
Keynote
Figma
WordPress
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Notion
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Blockchain
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Product Owner
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Vegas Pro
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Taipei, 台灣, Australia, UK, Scotland, UK, USA, Singapore
Remote
Interested in working remotely
Freelance
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Educations
School
RMIT University
Major
工業設計學系(榮譽學士)
Print

Ssu Chen

Chief Product Officer

📍  Taipei City, Taiwan
✉️  [email protected]

HIGHLIGHTS ✨

  • Fluent Mandarin-Chinese and English with culturally-rich background
  • Demonstrated expertise and extensive experience in developing blockchain-based products
  • Skilled in managing the 0-1 process, delivering projects from concept to completion
  • Successfully navigated the challenges of working in a startup environment and contributed to the growth of the company
  • Proven ability to lead and manage product development teams, as well as coordinate projects and execute action items internally and externally
  • Skilled at multitasking and communications, while also managing recruitment and internal training efforts
  • Well-versed in a wide range of design types, including graphic design, printing, product design, industrial design, UI/UX, and illustration
  • Committed to delivering high-quality work and ensuring the success of every project undertaken
  • Self-disciplined and self-motivated due to nourishing freelance experience

Work Experience

Chief Product Officer  •  Aegis Custody 幣護

October 2020 - Present・https://www.aegiscustody.com

Recruited as UI/UX designer, I rapidly advanced to lead the product development team utilising my extensive freelance experience. Known for being a results-driven person, my leadership skills and success in delivering results led to my promotion to Chief Product Officer in 2021.


✨ Overview

  • Developed and defined business offerings, while taking the lead in designing and developing a diverse range of blockchain-based custodial products and services.
  • Coordinated projects, both internally and externally, and effectively executed action items.
  • Multitasked while being responsible for recruitment and internal training efforts.
  • Established key performance indicators for each product and tracked performance against those metrics.
  • Stayed current with industry trends to guide product strategy and roadmap.
  • Successfully managed geographically dispersed teams and drove execution.
  • Actively drove the business forward, fostering strong partnerships and collaborative relationships with both partners and clients.
  • Contributed to fundraising rounds and developed supporting materials.
  • Assisted the firm in achieving SOC2 attestation.


✨ Launched Blockchain-Based Products

  • Developed a comprehensive custody solution featuring a proprietary key management system and policy-enforced approval flow, providing clients with a convenient one-stop-shop for their asset management needs.
  • Created an asset-backed tokenisation platform, incorporating an in-house built smart contract, to enable efficient and secure tokenisation of various asset classes.
  • Established a custodian-managed marketplace integrated with a CRM platform, allowing clients to transact their asset-backed tokens in a seamless and organised manner.
  • Designed and built an NFT gallery, offering a user-friendly platform for the showcasing of non-fungible tokens.
  • Developed a custodial DeFi yield aggregator that employs an in-house built smart contract driven strategy to maximise returns for clients.
  • Built a fiat on and off ramping gateway, enabling easy conversion between digital and traditional currencies.


✨ UI/UX Design

  • Designed and developed responsive websites and product landing pages.
  • Created custom UI elements, prototypes, clipart, patterns, and icons.
  • Planned and iterate UX flows for products.
  • Prepared UI design guidelines for development teams.
  • Implemented visual elements from existing UI libraries.


✨ Graphic Design

  • Developed visually appealing graphic materials for various purposes.
  • Designed professional corporate decks and other official materials.
  • Established corporate visual identity and branding.
  • Created business cards and designed corporate signage for print.
  • Planned and organised exhibitions.


✨ PR & Marketing

  • Collaborated with international PR firms across multiple regions, including Germany, Singapore, Hong Kong, Bali, and the US, to enhance brand recognition and media outreach.
  • Established effective marketing strategies, delegated tasks, and reviewed PR plans to ensure accurate expectations were met.


✨ Human Resource & Recruitment

  • Designed and implemented an employee lifecycle management system from scratch
  • Conducted candidate interviews across various positions
  • Organised team-building activities
  • Coordinated office relocation and renovation projects
  • Managed employee relations and communications


Freelance Designer  •  SSUDIO 艸魚禾蘇創意工作室

December 2016 - Present

As a highly experienced designer, I launched my own design studio and worked remotely as a full-time freelance designer for clients both onshore and offshore, cultivating a wide range of skills in the process. I took pride in my ability to multitask, handling multiple projects from conceptualisation to final delivery, and excelled at taking projects from 0 to 1. I worked with a variety of clients, from small startups to large corporations such as Microsoft and government agencies, and my versatility extended beyond client scale. I was proficient in a wide range of design types, including graphic design, printing, product design, UI/UX, and illustration, and was dedicated to delivering high-quality work and ensuring the success of every project I undertook.


✨ Main Projects Undertaken

  • Branding and visual identity planning, naming
  • Product design, graphic design, packaging design
  • Various printed materials, wedding peripherals design, exhibition planning
  • Hand-drawn, digital drawing, character design
  • UI/UX design, WordPress website development
  • Marketing strategy ideation, copywriting
  • English content writing, proofreading, Chinese-English translation


✨ Summary of Achievements

  • Completed more than 113 diverse projects of varying scale and complexity
  • Served diverse clients, from pioneering startups to transforming traditional industries
  • Delivered top-quality services to clients across a global market, with a strong presence in Taiwan, Hong Kong, Japan, Australia, China and Thailand
  • Earned the trust of prominent clients such as Microsoft, ITRI, and government agencies


Design Director  •  Unicorn Skincare 獨角獸型男保養

February 2016 - November 2016・https://unicornskincare.com

Invited to be the Design Director of this Taiwanese e-commerce startup, I spearheaded the development and launch of six successful products within a year, all of which have remained bestsellers to this day. In addition to leading the design of all visual elements and branding, including print materials, digital advertising, and packaging, I also had the privilege of traveling with the company to participate in the renowned 500 Startups accelerator program in Silicon Valley.


✨ Key Responsibilities

  • Designed visual elements and developed brand identity guidelines
  • Managed various print materials, including final proofreading, material selection, and printing process
  • Developed digital content, such as advertisements, graphics, and social media visuals
  • Designed packaging, including structure, graphics, materials, budget control, and production management
  • Established product development SOPs and conceptualised various marketing activities while planning implementation details

Education

RMIT University

Industrial Design (Hons)

2012 - 2015・1st Class Honours

@ Melbourne, Australia

University of Strathclyde

Product Design & Innovation

2014 - 2014・Exchange on Scholarship

@ Glasgow, Scotland

Skills

   Photoshop      Illustrator      Keynote      Figma      WordPress      Zeplin      Notion      Project Management      Product Management      Problem Solving      UIUX design      Blockchain      Graphic Design      Product Owner      Communication Skills      Vegas Pro   

Languages

   English — Native or Bilingual      Chinese — Native or Bilingual   

Resume
Profile

Ssu Chen

Chief Product Officer

📍  Taipei City, Taiwan
✉️  [email protected]

HIGHLIGHTS ✨

  • Fluent Mandarin-Chinese and English with culturally-rich background
  • Demonstrated expertise and extensive experience in developing blockchain-based products
  • Skilled in managing the 0-1 process, delivering projects from concept to completion
  • Successfully navigated the challenges of working in a startup environment and contributed to the growth of the company
  • Proven ability to lead and manage product development teams, as well as coordinate projects and execute action items internally and externally
  • Skilled at multitasking and communications, while also managing recruitment and internal training efforts
  • Well-versed in a wide range of design types, including graphic design, printing, product design, industrial design, UI/UX, and illustration
  • Committed to delivering high-quality work and ensuring the success of every project undertaken
  • Self-disciplined and self-motivated due to nourishing freelance experience

Work Experience

Chief Product Officer  •  Aegis Custody 幣護

October 2020 - Present・https://www.aegiscustody.com

Recruited as UI/UX designer, I rapidly advanced to lead the product development team utilising my extensive freelance experience. Known for being a results-driven person, my leadership skills and success in delivering results led to my promotion to Chief Product Officer in 2021.


✨ Overview

  • Developed and defined business offerings, while taking the lead in designing and developing a diverse range of blockchain-based custodial products and services.
  • Coordinated projects, both internally and externally, and effectively executed action items.
  • Multitasked while being responsible for recruitment and internal training efforts.
  • Established key performance indicators for each product and tracked performance against those metrics.
  • Stayed current with industry trends to guide product strategy and roadmap.
  • Successfully managed geographically dispersed teams and drove execution.
  • Actively drove the business forward, fostering strong partnerships and collaborative relationships with both partners and clients.
  • Contributed to fundraising rounds and developed supporting materials.
  • Assisted the firm in achieving SOC2 attestation.


✨ Launched Blockchain-Based Products

  • Developed a comprehensive custody solution featuring a proprietary key management system and policy-enforced approval flow, providing clients with a convenient one-stop-shop for their asset management needs.
  • Created an asset-backed tokenisation platform, incorporating an in-house built smart contract, to enable efficient and secure tokenisation of various asset classes.
  • Established a custodian-managed marketplace integrated with a CRM platform, allowing clients to transact their asset-backed tokens in a seamless and organised manner.
  • Designed and built an NFT gallery, offering a user-friendly platform for the showcasing of non-fungible tokens.
  • Developed a custodial DeFi yield aggregator that employs an in-house built smart contract driven strategy to maximise returns for clients.
  • Built a fiat on and off ramping gateway, enabling easy conversion between digital and traditional currencies.


✨ UI/UX Design

  • Designed and developed responsive websites and product landing pages.
  • Created custom UI elements, prototypes, clipart, patterns, and icons.
  • Planned and iterate UX flows for products.
  • Prepared UI design guidelines for development teams.
  • Implemented visual elements from existing UI libraries.


✨ Graphic Design

  • Developed visually appealing graphic materials for various purposes.
  • Designed professional corporate decks and other official materials.
  • Established corporate visual identity and branding.
  • Created business cards and designed corporate signage for print.
  • Planned and organised exhibitions.


✨ PR & Marketing

  • Collaborated with international PR firms across multiple regions, including Germany, Singapore, Hong Kong, Bali, and the US, to enhance brand recognition and media outreach.
  • Established effective marketing strategies, delegated tasks, and reviewed PR plans to ensure accurate expectations were met.


✨ Human Resource & Recruitment

  • Designed and implemented an employee lifecycle management system from scratch
  • Conducted candidate interviews across various positions
  • Organised team-building activities
  • Coordinated office relocation and renovation projects
  • Managed employee relations and communications


Freelance Designer  •  SSUDIO 艸魚禾蘇創意工作室

December 2016 - Present

As a highly experienced designer, I launched my own design studio and worked remotely as a full-time freelance designer for clients both onshore and offshore, cultivating a wide range of skills in the process. I took pride in my ability to multitask, handling multiple projects from conceptualisation to final delivery, and excelled at taking projects from 0 to 1. I worked with a variety of clients, from small startups to large corporations such as Microsoft and government agencies, and my versatility extended beyond client scale. I was proficient in a wide range of design types, including graphic design, printing, product design, UI/UX, and illustration, and was dedicated to delivering high-quality work and ensuring the success of every project I undertook.


✨ Main Projects Undertaken

  • Branding and visual identity planning, naming
  • Product design, graphic design, packaging design
  • Various printed materials, wedding peripherals design, exhibition planning
  • Hand-drawn, digital drawing, character design
  • UI/UX design, WordPress website development
  • Marketing strategy ideation, copywriting
  • English content writing, proofreading, Chinese-English translation


✨ Summary of Achievements

  • Completed more than 113 diverse projects of varying scale and complexity
  • Served diverse clients, from pioneering startups to transforming traditional industries
  • Delivered top-quality services to clients across a global market, with a strong presence in Taiwan, Hong Kong, Japan, Australia, China and Thailand
  • Earned the trust of prominent clients such as Microsoft, ITRI, and government agencies


Design Director  •  Unicorn Skincare 獨角獸型男保養

February 2016 - November 2016・https://unicornskincare.com

Invited to be the Design Director of this Taiwanese e-commerce startup, I spearheaded the development and launch of six successful products within a year, all of which have remained bestsellers to this day. In addition to leading the design of all visual elements and branding, including print materials, digital advertising, and packaging, I also had the privilege of traveling with the company to participate in the renowned 500 Startups accelerator program in Silicon Valley.


✨ Key Responsibilities

  • Designed visual elements and developed brand identity guidelines
  • Managed various print materials, including final proofreading, material selection, and printing process
  • Developed digital content, such as advertisements, graphics, and social media visuals
  • Designed packaging, including structure, graphics, materials, budget control, and production management
  • Established product development SOPs and conceptualised various marketing activities while planning implementation details

Education

RMIT University

Industrial Design (Hons)

2012 - 2015・1st Class Honours

@ Melbourne, Australia

University of Strathclyde

Product Design & Innovation

2014 - 2014・Exchange on Scholarship

@ Glasgow, Scotland

Skills

   Photoshop      Illustrator      Keynote      Figma      WordPress      Zeplin      Notion      Project Management      Product Management      Problem Solving      UIUX design      Blockchain      Graphic Design      Product Owner      Communication Skills      Vegas Pro   

Languages

   English — Native or Bilingual      Chinese — Native or Bilingual