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4 到 6 年
6 到 10 年
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15 年以上
Avatar of 項崴祥Shiang.
Avatar of 項崴祥Shiang.
Media Planner @Mindshare Taiwan
2023 ~ 现在
數位廣告優化師、數位行銷專員、電商行銷專員、EC品牌商品企劃、數位媒體企劃
半年內
平台免費用戶升級成付費用戶,轉換率達品牌預期200%以上 - 每季參加相關產業研討交流活動,並規劃展間活動與攤位佈置 ▍Influencer marketing projects - Developed and executed influencer marketing strategies and creative campaigns across different channels - Supported global audio streaming brand to convert thousands of free users to premium and expand footprint in Asia - Attended industrial events for networking and business purposes NovDec 2018 行銷助理 - 實習 Deer
Facebook Ads Manager
Instagram Ads
Google Ads 搜尋廣告認證
就职中
全职 / 对远端工作有兴趣
4 到 6 年
英國倫敦大學政經學院(LSE)
Business and Management

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职场能力评价定义

专业技能
该领域中具备哪些专业能力(例如熟悉 SEO 操作,且会使用相关工具)。
问题解决能力
能洞察、分析问题,并拟定方案有效解决问题。
变通能力
遇到突发事件能冷静应对,并随时调整专案、客户、技术的相对优先序。
沟通能力
有效传达个人想法,且愿意倾听他人意见并给予反馈。
时间管理能力
了解工作项目的优先顺序,有效运用时间,准时完成工作内容。
团队合作能力
具有向心力与团队责任感,愿意倾听他人意见并主动沟通协调。
领导力
专注于团队发展,有效引领团队采取行动,达成共同目标。
一個月內
Taipei, 台灣
专业背景
目前状态
求职阶段
专业
产业
工作年资
管理经历
技能
语言能力
求职偏好
希望获得的职位
预期工作模式
期望的工作地点
远端工作意愿
接案服务
学历
学校
主修科系
列印

Penny Chou  

A proactive, persistent, and innovative girl who enjoys challenges in a fast-paced environment.

  • Ability to deal with competing objectives and manage a timely manner to resolve operation, troubleshoot issues.
  • Outstanding problem-solving skills
  • Strong communication skills with cross-functional teams

  Taipei, Taiwan

Work Experience

Account Manager

inline Apps  •  Jun 2021 - Present

  • Regular communication with partner restaurants. Activate set of services (TMS, food ordering, key integration partnerships rollout, and other addons) to revenue growth
  • Meet or exceed goals for account retention, satisfaction, and adaption
  • Develop churn indicators, plan and execute rescue strategy, and revamp account care flow
  • Build, enhance, and execute long term client relationships and communication at the C-level, with key executives, key decision-makers, and influencers
  • Increase net ARR incremental in the dedicated cohorts 
  • Act as a trusted advisor to senior executives within the client’s organization

Delivery Partnership & Dispatch Team Lead

inline Apps  •  May 2020 - Jun 2021

  • Monitor food delivery orders for restaurants in Taiwan, Singapore, Malaysia, HongKong, Australia during weekdays and weekends
  • Onboarding 10+ restaurants for Food Ordering Service.
  • Develop 8+ partnerships with local delivery partners in 5 countries 
  • Design and develop dispatch flow and guidelines.
  • Increase delivery success rate and CSAT.
  • Execute operation and internal process optimization by cooperating with Sales and other global teams
  • Maintain Data dashboards to ensure metrics accuracy as well as provide insights.

Product Operation Intern

inline Apps  •  Apr 2020 - May 2020

  • Help engineer team to make Online ordering product test and write test cases.
  • Food Ordering Account management.

Sales Operation Intern

inline Apps  •  Jan 2020 - Mar 2020

  • Establish process from cold-call, prospect to sales pitch
  • Assist Sales to advance clients/merchants' closing rate.
  • Achieve Sales Target 100% per week.
  • Accomplish 50+ Cold-call meeting every month.

Volunteering

Lead Product Manager  •  XChange

Mar 2021 - Present

Administrative Specialist of Product Management Team  •  XChange

Jun 2020 - Present

Deputy Director Business Development  •  XChange

Mar 2020 - Jan 2022

Develop Titansoft General Manager to be a speaker in Xchange annual conference

Activities team  •  One Forty Taiwan

Jan 2020 - Dec 2020

Campus Ambassador  •  Skyline.tw

Mar 2020 - Sep 2020

Counselor  •  Ministry of Education, ROC (Taiwan)

Jul 2018 - Aug 2019

Education


Kaohsiung Medical University

Bachelor's degree, Fragrance and Cosmetic

2016 - 2020

GPA 4.1/4.5


  • Fragrance and Cosmetic Department of Class Representative
  • Chinese Language Center Assistant
  • Taipei Area Alumni Association Vice Director
  • Class Representative Association Director
  • Curriculum Committee of General Education Center Student Representative
  • Goodwill Ambassador Club Activity Planning
简历
个人档案

Penny Chou  

A proactive, persistent, and innovative girl who enjoys challenges in a fast-paced environment.

  • Ability to deal with competing objectives and manage a timely manner to resolve operation, troubleshoot issues.
  • Outstanding problem-solving skills
  • Strong communication skills with cross-functional teams

  Taipei, Taiwan

Work Experience

Account Manager

inline Apps  •  Jun 2021 - Present

  • Regular communication with partner restaurants. Activate set of services (TMS, food ordering, key integration partnerships rollout, and other addons) to revenue growth
  • Meet or exceed goals for account retention, satisfaction, and adaption
  • Develop churn indicators, plan and execute rescue strategy, and revamp account care flow
  • Build, enhance, and execute long term client relationships and communication at the C-level, with key executives, key decision-makers, and influencers
  • Increase net ARR incremental in the dedicated cohorts 
  • Act as a trusted advisor to senior executives within the client’s organization

Delivery Partnership & Dispatch Team Lead

inline Apps  •  May 2020 - Jun 2021

  • Monitor food delivery orders for restaurants in Taiwan, Singapore, Malaysia, HongKong, Australia during weekdays and weekends
  • Onboarding 10+ restaurants for Food Ordering Service.
  • Develop 8+ partnerships with local delivery partners in 5 countries 
  • Design and develop dispatch flow and guidelines.
  • Increase delivery success rate and CSAT.
  • Execute operation and internal process optimization by cooperating with Sales and other global teams
  • Maintain Data dashboards to ensure metrics accuracy as well as provide insights.

Product Operation Intern

inline Apps  •  Apr 2020 - May 2020

  • Help engineer team to make Online ordering product test and write test cases.
  • Food Ordering Account management.

Sales Operation Intern

inline Apps  •  Jan 2020 - Mar 2020

  • Establish process from cold-call, prospect to sales pitch
  • Assist Sales to advance clients/merchants' closing rate.
  • Achieve Sales Target 100% per week.
  • Accomplish 50+ Cold-call meeting every month.

Volunteering

Lead Product Manager  •  XChange

Mar 2021 - Present

Administrative Specialist of Product Management Team  •  XChange

Jun 2020 - Present

Deputy Director Business Development  •  XChange

Mar 2020 - Jan 2022

Develop Titansoft General Manager to be a speaker in Xchange annual conference

Activities team  •  One Forty Taiwan

Jan 2020 - Dec 2020

Campus Ambassador  •  Skyline.tw

Mar 2020 - Sep 2020

Counselor  •  Ministry of Education, ROC (Taiwan)

Jul 2018 - Aug 2019

Education


Kaohsiung Medical University

Bachelor's degree, Fragrance and Cosmetic

2016 - 2020

GPA 4.1/4.5


  • Fragrance and Cosmetic Department of Class Representative
  • Chinese Language Center Assistant
  • Taipei Area Alumni Association Vice Director
  • Class Representative Association Director
  • Curriculum Committee of General Education Center Student Representative
  • Goodwill Ambassador Club Activity Planning