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4-6 years
6-10 years
10-15 years
More than 15 years
service engineer @Melchers Viet Nam Limited2018 ~ Present
・
Field Service Engineer
Within one month
Hoàng Nguyễn Experienced Technical Lead with a demonstrated history of working in the pharma and shoes industry ,was trained in Germany. To seek a challenging position in a company offering a motivating and vibrant work environment, on the basis of my knowledge, fast learning and creative skills. Thành phố Hồ Chí Minh, Việt Nam Work expericence Service engineer • Melchers Viet Nam Limited Julypresent -Installation, repair , troubleshooting ,training and commissioning machine -Have experienced in the fields of : pharmaceuticals , shoes ,roasters, laboratories . -Lead the project implementation . -Remote control from headquater . Supervisor • Hoshino company AugustMayInstallation , repair machines .
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Trường Cao Đẳng Cao Thắng
・
Điện tử
Past
Lead of Country Product Manager @Asus 華碩電腦股份有限公司2022 ~ 2023
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Business Development / Product Manager / Product Marketing/ Strategy Manager
Within one month
a 20% in crease in project efficiency and a reduction in time-to-launch. Conducted thorough market analysis leveraging data-driven insights to identify opportunities and threats, informing strategic decisions and resource allocation. Implemented innovative market segmentation strategies that led to a 5% increase in customer acquisition . Demonstrated exemplary stakeholder management skills, fostering strong relationships and alignment toward common objectives. Led negotiations resulting in a 200% increase in partnership revenue . Provided visionary team leadership and mentorship, empowering team members to excel in their roles and contribute to overall success. Implemented leadership development programs resulting
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立陽明交通大學(National Yang Ming Chiao Tung University)
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Bachelor of management , Management of Transportation and Logistics
Full stack software Develpoer @Avidbots India private Limited2023 ~ Present
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Software Engineer
Within one month
. Revamped and restructured APIs in Node js , leveraging Stored procedures for enhanced efficiency and performance. Implemented APIs for customers and integrated subscription functionality based on JWT tokens to drive revenue generation. Actively participated in daily Scrum meetings to exchange status updates and get blockers resolved efficiently. Demonstrated expertise in feature grooming, feature development and bug resolution driving continuous improvement in application quality. Developed a pivotal feature for mobile applications using React Native . Designed and implemented an end-to-end terms and conditions system for the company. Implemented a comprehensive notifications feature for the
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Vasavi college of Engineering
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Bachelor of Engineering
資深主任工程師 @長青資訊2017 ~ Present
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資深工程師
Within one month
my focus and dedication to professional tasks, enhancing my ability to contribute meaningfully to my team and projects. I value a balanced approach to life, striving for concentration and efficiency in my work while cherishing relaxed and enjoyable moments outside of it. Technical Skills Back-End Development: Go : Demonstrated expertise in developing high-performance, scalable back-end services using Go. Proficient in leveraging Go’s concurrency model and its standard library to build efficient microservices architectures. Experienced in integrating Go applications with a variety of middleware and utilizing Go’s powerful interfaces for modular and maintainable
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
勤益科技大學
・
軟體工程
Past
Team Leader @PT. CONCENTRIX SERVICE INDONESIA2019 ~ 2023
・
Administrasi
Within one month
Andiyansah Experience service specialist with a demonstrated history of working in the internet industry as a Team Leader. Become a Trainer Team Supervisor at a transportation apps services company. Often help a company in making promote videos as direct, cameraman and editing videos. Jakarta, Indonesia Andi Andiyansah✉️ [email protected] Pengalaman Kerja Team Leader Customer Service PT. Gojek Indonesia DesemberSeptember 2019 Jakarta, Indonesia Bekerja di PT. Gojek Indonesia sejak tahun 2014 berawal dari agent Call Center dan diangkat menjadi Team Leader pada tahun 2015 bulan Maret untuk memimpin sebuah tim yang terdiri dari
Unemployed
・
Ready to interview
Interested in working remotely
6-10 years
Past
Software Project Manager @Askey Computer Corp.(Asus Group), Taiwan,2020 ~ 2023
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Project Manager、Software Project Manager、Product Manager
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Tamkang University
・
Water Resources and Environmental EngineeringService Manager @Geekplus International Co. Ltd2020 ~ Present
・
COO or Head of Operations or Head of Sales/Business Development
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Hong Kong Polytechnic University
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Bsc Hon Hotel Management
Project Manager @明基電通2022 ~ Present
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Service Manager or Project Manager or Supply Chain Manager or Purchaser
Within one month
and brand marketing to increase product visibility and market share. Positive and optimistic attitude, skilled in teamwork, fully committed to tasks, and able to effectively boost team performance. Possessing diverse skills, including project management, supply chain, logistics, and customs management, enabling coordination and execution across various domains. Demonstrated excellence in business experience, actively participating in the development and management of several significant projects. Well-educated background, a graduate of Yuan Ze University, with a solid academic foundation and professional knowledge. Taoyuan City, Taiwan 工作經歷 Project Manager • 明基電通 六月
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Yuan-Ze University
・
製造工程與經營管理系Senior Front End Developer @Gemini Data Inc.2021 ~ Present
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Architect, Principal Software Engineer
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Tunghai University
・
Computer Science
Director of Operations @Jmen Taiwan - Jiuh Men 鉅門工業2020 ~ Present
・
資深產品經理 Senior Product Manager
Within one month
IT teams of the company and ensured alignment with the strategic goals Responsible for overseeing the implementation of the ERP system and knowledge database across all departments Organized and participated in several international exhibitions and trade shows to showcase the company's products and services Prepared and delivered presentations to demonstrate the features and benefits of the company's products and services to international B2B customers Conducted market research and analysis to identify new opportunities and trends in the global market Coordinated with the marketing, sales, and product development teams to provide feedback and suggestions for improvement Responsible for leading
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
National Taiwan University
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within two months
Experieced Email and Customer Support Specialist Delivering Exceptional Service
United Health Group
・
2023 ~ 2024
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
CRM Specialist, Customer Service / Support, CS Advisor
Fields of Employment
Job Training, Mental Health Care, Rental and Leasing Services
Work experience
10-15 years
Management
I've had experience in managing 5-10 people
Skills
Languages
English
・
Native or Bilingual
Job search preferences
Positions
Email and Customer Support Specialist
Job types
Full-time
Locations
Remote, OR, USA
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
University of Phoenix
Major
Business Administration and Management
Tameka Harris
Experieced Email and Customer Support Specialist Delivering Exceptional Service
I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency.
United States
346-587-5676
[email protected]
Work Experience
April 2023 - March 2024
Taipei, Taiwan
Sr. Customer Service Representative
United Health Group
- Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls.
Demontrrated accuracy recording in our CRM and Jira system with precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton.
Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing time, ultimately improving the overall efficiency of the support services.
October 2021 - April 2023
Taipei, Taiwan
Lead Patient Access Representative
West Oaks Hospital
- Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase.
Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers.
Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence by 20% during Fourth Quarter.
September 2017 - October 2021
Taipei, Taiwan
Lead Research and Resolution Specialist
NextEra Energy, Inc.
- I excel in providing a great customer experience by effectively addressing custmeruest, complaints and troubleshooting needs through various communication channels such as email, chat, and phone.
My colloborate approach with cross-functional teams has led to the development and implementation of innovatee solutions to address recurring suport issues.
My initiative-driven project skills allowed me to suport customer with account management, billing, and energy saving tips, streamline process for resolving complex customer issues.
Education
2022 - 2025
University of Phoenix
Business Administration and Management
Fundamental learning of tools and knowledge required for efficient business operations.
Skills
- Word
- Excel
- Java
- ERP
- Microsoft Office
- Google Drive
- Communication
- PowerPoint
Languages
- English — Native or Bilingual
Tameka Harris
Experieced Email and Customer Support Specialist Delivering Exceptional Service
I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency.
United States
346-587-5676
[email protected]
Work Experience
April 2023 - March 2024
Taipei, Taiwan
Sr. Customer Service Representative
United Health Group
- Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls.
Demontrrated accuracy recording in our CRM and Jira system with precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton.
Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing time, ultimately improving the overall efficiency of the support services.
October 2021 - April 2023
Taipei, Taiwan
Lead Patient Access Representative
West Oaks Hospital
- Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase.
Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers.
Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence by 20% during Fourth Quarter.
September 2017 - October 2021
Taipei, Taiwan
Lead Research and Resolution Specialist
NextEra Energy, Inc.
- I excel in providing a great customer experience by effectively addressing custmeruest, complaints and troubleshooting needs through various communication channels such as email, chat, and phone.
My colloborate approach with cross-functional teams has led to the development and implementation of innovatee solutions to address recurring suport issues.
My initiative-driven project skills allowed me to suport customer with account management, billing, and energy saving tips, streamline process for resolving complex customer issues.
Education
2022 - 2025
University of Phoenix
Business Administration and Management
Fundamental learning of tools and knowledge required for efficient business operations.
Skills
- Word
- Excel
- Java
- ERP
- Microsoft Office
- Google Drive
- Communication
- PowerPoint
Languages
- English — Native or Bilingual