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4-6 years
6-10 years
10-15 years
More than 15 years
Offline
Offline
Past
Sr. Customer Service Representative @United Health Group2023 ~ 2024
・
Email and Customer Support Specialist
Within one month
the overall efficiency of the support services. OctoberApril 2023 Taipei, Taiwan Lead Patient Access Representative West Oaks Hospital Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase. Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers. Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
University of Phoenix
・
Business Administration and Management
Within six months
back to Taiwan due to global pandemic. I had been living in barinsdale and work in vegetable shed for 7 months in the last days . And now I was granted 417 visa for third year from May 2023 to MayIt is still 9 months to go. I learn quickly which enables me to adapt in any working environment. Good stay with brief working hours and lovely guys. And looking forward to having good memories here. Peace and Love😘😘 ● Professional ● Good Communicator ● People management ● Customer Service ● Organisation ●
4-6 years
逢甲大學
・
資訊
Project Manager @Lee, Tsai & Partners2022 ~ Present
・
Executive Assistant to Chief Executive Officer
Within one month
my previous job. Additionally, working for a Fintech Company as an Executive Assistant and project manager in Taiwan cultivates my adaptability to changes and further enhances my ability to communicate. Although I am kind of inexperienced in Project Management and Executive Assistant, I am willing and able to learn quickly with my own knowledge and other related experience. Being fresh, to some degree, is another way to be creative and brave . It is such a wonderful thing to start a new thing and learn something different. If I can work in your company, I am
Employed
Full-time / Interested in working remotely
6-10 years
University of Maryland
・
Agile Project ManagementPast
Chỉ Huy Trưởng - Quản Lý Dự án ( NovaWorld Phan Thiết) @CÔNG TY TNHH XÂY DỰNG THƯƠNG MẠI KIẾN NHẬT (KNC)2021 ~ 2023
・
Chỉ Huy Trưởng / Quản lý dự án
Within one year
Unemployed
Full-time / Not interested in working remotely
10-15 years
Trường Đại học Kiến Trúc Thành phố Hồ Chí Minh
・
Kiến trúc công trìnhAI Engineer @Revlis Biotech Co. Ltd., Yunlin County, Taiwan2022 ~ Present
・
AI工程師、機器學習工程師、深度學習工程師、資料科學家、Machine Learning Engineer、Deep Learning Engineer、Data Scientist
Within two months
Employed
Full-time / Interested in working remotely
10-15 years
National Sun Yat-sen University
・
Biological Oceanography, Multivariate Analysis, Time Series Analysis Vice President of Sales @Spoton Helmet2023 ~ Present
・
SR sales manager, Relationship manager, Assistant sales manger
Within six months
Employed
Full-time / Interested in working remotely
10-15 years
British Columbia Institute of Technology
・
Mechanical Engineering
Customer Service, Integration Officer @H&M Transport2022 ~ Present
・
Project Manager
More than one year
Juan Aguilar Project Manager/ Graphic Designer/ Fullstack Project Manager/Ux and UI Designer / Full-stack Developer / Graphic Designer with more than 6 years of experience in the field of retail, my biggest achievement is the implementation of a Computer Vision Project in more than 170 Supermarkets in Ecuador, and the automation of processes in my job environment Cuenca, Ecuador Skills Tech Stack Python SQL R FTP's Jenkins Design Tools Illustrator Photoshop Sketch Figma Invision Work Experience Customer Service, Integration Officer H&M Transport eneroPresent Virginia, USA In charge of the routing system Backend & Customer
Full-time / Remote Only
4-6 years
Crehana
・
Adobe CC
Assistant Manager Accounts @SELF TOKEN 2012 ~ 2022
・
More than one year
Athena Pettit Assistant Manager Brooklyn, NY 11234, USA I am Finance Advisor and great Fashion Designer Skills Excellent Communication Learn Quickly Flexible Problem-Solving Skills Languages English — Fluent Title of the slide Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Work Experience Assistant Manager Accounts • SELF TOKEN Financa Advisor AugustFebruary 2022 Education New York University Business Administration
Full-time / Interested in working remotely
6-10 years
New York University
・
Business Administration
Area Operations Manager @PT.ACCENTUATES2019 ~ Present
・
Area Operations Manager
More than one year
Ridwan Nasution Area Operations Manager Singkawang, Singkawang City, West Kalimantan, Indonesia Saya memiliki 5 tahun pengalaman didunia marketing di mulai dari Merchandiser yang mengatur display dan set strategi jualan yang terjun langsung ke lapangan, dan dilanjutkan dengan posisi baru sebagai Supervisor yang mana banyak Mengatur Taktikal analisis dan memaksimalkan data analisis di area dan mengembangkan potensi team saya untuk meraih Market share & Display Share yang lebih optimal, Dan Setelah itu saya mendapatkan posisi baru sebagai Area Field Opperation Manager , Saya telah membantu banyak perusahaan meningkatkan user experiance di produk dan platform mereka. Pengalaman Kerja JanuariPresent Area Operations Manager PT
Full-time / Interested in working remotely
4-6 years
Gelar Sarjana
・
PENDIDIKAN AGAMA ISLAM
Customer Support Engineer @ASML2018 ~ Present
・
Field Service Engineer
More than one year
. Team player - a solid reputation as a competent team member who is always prepared to go the extra mile to achieve results. Communication skills - successful in building strong co-operative relationships with teammates and decision-makers. Self starter - considered a highly motivated employee with the capacity to learn quickly and take responsibility for my own development EXPERIENCE Customer Support Engineer (DUV) • ASML MarPresent Analysis, diagnoses and troubleshoots equipment problems via offline tools and performs hardware actions include parts replacement or upgrade kit installation on customer site. DUV- XT & NXT platform repair / maintenance Lithography process involved
Full-time / Interested in working remotely
6-10 years
National Taiwan Ocean University
・
Bachelor degree of science in Mechanical and Mechatronic EngineeringThe Most Lightweight and Effective Recruiting Plan
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
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Leadership
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Within two months
Experieced Email and Customer Support Specialist Delivering Exceptional Service
United Health Group
・
2023 ~ 2024
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
CRM Specialist, Customer Service / Support, CS Advisor
Fields of Employment
Job Training, Mental Health Care, Rental and Leasing Services
Work experience
10-15 years
Management
I've had experience in managing 5-10 people
Skills
Languages
English
・
Native or Bilingual
Job search preferences
Positions
Email and Customer Support Specialist
Job types
Full-time
Locations
Remote, OR, USA
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
University of Phoenix
Major
Business Administration and Management
Tameka Harris
Experieced Email and Customer Support Specialist Delivering Exceptional Service
I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency.
United States
346-587-5676
[email protected]
Work Experience
April 2023 - March 2024
Taipei, Taiwan
Sr. Customer Service Representative
United Health Group
- Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls.
Demontrrated accuracy recording in our CRM and Jira system with precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton.
Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing time, ultimately improving the overall efficiency of the support services.
October 2021 - April 2023
Taipei, Taiwan
Lead Patient Access Representative
West Oaks Hospital
- Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase.
Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers.
Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence by 20% during Fourth Quarter.
September 2017 - October 2021
Taipei, Taiwan
Lead Research and Resolution Specialist
NextEra Energy, Inc.
- I excel in providing a great customer experience by effectively addressing custmeruest, complaints and troubleshooting needs through various communication channels such as email, chat, and phone.
My colloborate approach with cross-functional teams has led to the development and implementation of innovatee solutions to address recurring suport issues.
My initiative-driven project skills allowed me to suport customer with account management, billing, and energy saving tips, streamline process for resolving complex customer issues.
Education
2022 - 2025
University of Phoenix
Business Administration and Management
Fundamental learning of tools and knowledge required for efficient business operations.
Skills
- Word
- Excel
- Java
- ERP
- Microsoft Office
- Google Drive
- Communication
- PowerPoint
Languages
- English — Native or Bilingual
Tameka Harris
Experieced Email and Customer Support Specialist Delivering Exceptional Service
I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency.
United States
346-587-5676
[email protected]
Work Experience
April 2023 - March 2024
Taipei, Taiwan
Sr. Customer Service Representative
United Health Group
- Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls.
Demontrrated accuracy recording in our CRM and Jira system with precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton.
Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing time, ultimately improving the overall efficiency of the support services.
October 2021 - April 2023
Taipei, Taiwan
Lead Patient Access Representative
West Oaks Hospital
- Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase.
Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers.
Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence by 20% during Fourth Quarter.
September 2017 - October 2021
Taipei, Taiwan
Lead Research and Resolution Specialist
NextEra Energy, Inc.
- I excel in providing a great customer experience by effectively addressing custmeruest, complaints and troubleshooting needs through various communication channels such as email, chat, and phone.
My colloborate approach with cross-functional teams has led to the development and implementation of innovatee solutions to address recurring suport issues.
My initiative-driven project skills allowed me to suport customer with account management, billing, and energy saving tips, streamline process for resolving complex customer issues.
Education
2022 - 2025
University of Phoenix
Business Administration and Management
Fundamental learning of tools and knowledge required for efficient business operations.
Skills
- Word
- Excel
- Java
- ERP
- Microsoft Office
- Google Drive
- Communication
- PowerPoint
Languages
- English — Native or Bilingual