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4-6 years
6-10 years
10-15 years
More than 15 years
United States
Ready to interview
Full-time / Remote Only
10-15 years
Social Media Virtual Assistant @SGB VA2023 ~ Present
・
Customer Success / Marketing Specialist / Account Executive / Operation / Community
Within three months
through summarizing transactions, and providing insights. Address customer complaints proactively, promoting products for positive experiences and loyalty. ADMINISTRATION • Dmshop 156 AugustJuly 2016 Detail-oriented reporting for comprehensive sales insights and informed decision-making. Contribute to efficient administration through timely data input and integration. Adept at resolving customer complaints via phone, email, and social media for a positive experience. Serve customer needs by providing information on 20+ products, fostering strong relationships Education Sahid Jakarta University Bachelor's in Marketing Management GPA 3.56 /Skills Time Management Communications Fast Learner Team Player Resolve Customer
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Sahid University
・
Marketing Management
Account Manager @Aerotek2015 ~ Present
・
More than one year
Zoey Ripple Current Position • City, Country • [email protected] Zoey Ripple is a Denver Metro real estate agent who has an honest, customer-focused approach to real estate. She specializes in helping investors build their portfolios and has extensive connections to contractors throughout the Metro area. She works exceptionally hard for everyone that chooses her as their agent.
Employed
・
Not open to opportunities
Not interested in working remotely
4-6 years
Offline
Offline
Dispatcher @Chicago locksmiths2021 ~ Present
・
Dispatcher
More than one year
Tania Martinez Chicago, IL, USA Email : [email protected] Contact Number:Expert customer service representative dedicated to providing the highest quality experience. About Me: I am a highly results-oriented individual with over 8 years of experience in client services. I thrive in team settings and work efficiently to solve client’s problems while remaining cool under pressure. The qualities I will bring to your team include: * Customer Service: I have a track record of solving all types of customer issues I am faced with in an effective and professional manner. * Professional Attitude: As
Full-time / Interested in working remotely
6-10 years
EVEREST COLLEGE
・
Medical Assistant
More than one year
CHelsea Mealey Kirkland, Washington [email protected] SUMMARY OF QUALIFICATIONS Eager to move into a career involving renewable & clean energies Passion and aptitude for solving problems creatively and efficiently Excellent reasoning, quantitative and analytical skills Demonstrated exceptional communication skills--both written & verbal Hard working, customer-focused and ready to make a valuable impact Education Bachelor of Science in Atmospheric Sciences: Meteorology (SeptemberJuneUniversity of Washington , Seattle, WA Experience Application Support Specialist, October 2016-present Helium Development , Gig Harbor, Washington Responsible for managing application support for Helium-developed Shopify web applications Experience answering emails, phone calls, live chat messages, and
Full-time / Not interested in working remotely
4-6 years
University of Washington
・
Atmospheric ScienceHostess @ROCCO'S TAVERN2017 ~ 2017
・
Customer Service Representative
More than one year
Lia Evans Customer Service Representative Los Angeles County, CA, USA Interpersonal, customer-focused professional with extensive experience with customer service and resolving complex issues while providing outstanding service. Intuitive with strength to identify opportunities and improve processes in support of highest levels of customer satisfaction to build loyalty. Effective communicator capable of understanding and addressing client requests. Qualified leader with skill training and guiding team members. Work Experience Cashier • URTH CAFFE Melrose JanuaryPresent Cashier URTH CAFFE Melrose , West Hollywood , CApresent. Caregiver • COMFORCARE HOME CARE JanuaryDecember 2019 Provided personal as well as household care to seniors
Employed
Full-time / Interested in working remotely
4-6 years
Burbank Adult School
・
Diploma
Executive Chairman @Professional Plumbing Group, Inc2020 ~ Present
・
More than one year
Robert Logemann CEO with a successful track record of rigorous balance sheet management, growing profits and revenues in Asia, Europe, Latin America, and North America through the development and execution of market and customer-focused initiatives while building highly motivated teams CEO United States [email protected] Leadership Performance & Execution Adept at assessing current situations, developing improvement plans and driving workforce accountability in the process of building World Class teams. Successful at turning around businesses with sub-par performance in time frames that are measured in terms of months, not years. Experienced in defining the core
Not open to opportunities
Not interested in working remotely
More than 15 years
University of Connecticut
・
Business
Past
Customer Success: Strategic Accounts and Escalations @Zendesk2022 ~ 2023
・
Strategic Customer Success
Within six months
a new Global Critical Accounts and Escalations program. This “Account Save” program minimizes churn, identifies opportunities for growth, created internal executive-level awareness, and highlighted areas of product and process improvement. Executive Customer Success Manager • Citrix JulyDecember 2021 I worked with a our largest and most strategic cloud-focused customers, to ensure successful adoption and value realization from subscribed products. My portfolio included 3 of the company's Top 5 largest clients, with total ARR of $28M and a license base of 250,000. Industries represented include telecom, healthcare, and insurance. Customer Success Director • Salesforce
Unemployed
Full-time / Interested in working remotely
More than 15 years
MIT Sloan Executive Education
・
Mastering Design ThinkingA & K Energy Conservation @A & K Energy1967 ~ Present
・
Founder & CEO
More than one year
Employed
Full-time / Interested in working remotely
10-15 years
Oxford University
Manager/Computer Technician @Queen City Electronics2010 ~ 2016
・
Customer Service Rep
More than one year
Employed
Full-time / Interested in working remotely
10-15 years
EAST MECKLENBURG HIGH
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
Expert Customer Service Representative
Chicago locksmiths
・
2021 ~ Present
Professional Background
Current status
Job Search Progress
Professions
Customer Service Representative
Fields of Employment
Work experience
6-10 years
Management
I've had experience in managing 5-10 people
Skills
Languages
Spanish
・
Native or Bilingual
Job search preferences
Positions
Dispatcher
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
No
Educations
School
EVEREST COLLEGE
Major
Medical Assistant
Expert customer service representative dedicated to providing the highest quality experience.
About Me:
I am a highly results-oriented individual with over 8 years of experience in client services. I thrive in team settings and work efficiently to solve client’s problems while remaining cool under pressure. The qualities I will bring to your team include:
* Customer Service: I have a track record of solving all types of customer issues I am faced with in an effective and professional manner.
* Professional Attitude: As my references will attest, I have a knack for staying positive and upbeat, regardless of the situation.
* Passion and Motivation: I have a true passion for client services and take pride in making people happy. I am also highly motivated to progress in my career and eager to grow and succeed.
Work Experience
Dispatcher
Chicago locksmiths
July 2021 - Current
- Dispatch Center environment
- Communicated and scheduled appointments via Phone, Podium, Yelp, Angi’s list, Google Leads and Email
- Use Power dispatch to schedule appointments, communicate with technicians, create estimates, client management etc.
- Dispatched technicians to scheduled appointments and emergency calls based on locations, needs and worker availability.
- Key Holder
Front Desk Associate
Massage Envy
December 2019 - July 2020
- Processed monthly membership fees
- Cash, Credit/Debit, check handling
- Sell wellness program memberships and gift cards
- Covid-19 screening questions / temperature Taking
- I made reservations over the phone, in person and via Meevo for guests and provided confirmation information.
- Used Meevo to activate new memberships, check-ins and check-outs.
- Key Holder
Store Manager
Metro Pcs
September 2017 - April 2019
- Maintained knowledge of new wireless devices, pricing plans, promotions, and service features
- Performed daily opening and closing procedures -maintain store appearance
- File warranty and insurance claims
- Conducted interviews / recruited new hires.
Retail Sales Associate
T-Mobile
October 2015 - September 2017
- Activate wireless phone and data services
- Maintain visual merchandise
- File warranty and insurance claims
- Identify customer needs and accept payment
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
- Issued receipts and processed refunds, credits or exchanges
- Opened and closed store independently and prepared nightly bank drop for manager
Education
2009 - 2010
Everest College
Medical Assistant
2008 - 2008
Paul Simon Chicago Job Corps Center
General Education Diploma
Skills
- Product Knowledge
- Customer Focus
- Leadership
- Fast Learner
- Hardworking
- Team Management
- Customer Support
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
Languages
- Spanish — Native or Bilingual
Expert customer service representative dedicated to providing the highest quality experience.
About Me:
I am a highly results-oriented individual with over 8 years of experience in client services. I thrive in team settings and work efficiently to solve client’s problems while remaining cool under pressure. The qualities I will bring to your team include:
* Customer Service: I have a track record of solving all types of customer issues I am faced with in an effective and professional manner.
* Professional Attitude: As my references will attest, I have a knack for staying positive and upbeat, regardless of the situation.
* Passion and Motivation: I have a true passion for client services and take pride in making people happy. I am also highly motivated to progress in my career and eager to grow and succeed.
Work Experience
Dispatcher
Chicago locksmiths
July 2021 - Current
- Dispatch Center environment
- Communicated and scheduled appointments via Phone, Podium, Yelp, Angi’s list, Google Leads and Email
- Use Power dispatch to schedule appointments, communicate with technicians, create estimates, client management etc.
- Dispatched technicians to scheduled appointments and emergency calls based on locations, needs and worker availability.
- Key Holder
Front Desk Associate
Massage Envy
December 2019 - July 2020
- Processed monthly membership fees
- Cash, Credit/Debit, check handling
- Sell wellness program memberships and gift cards
- Covid-19 screening questions / temperature Taking
- I made reservations over the phone, in person and via Meevo for guests and provided confirmation information.
- Used Meevo to activate new memberships, check-ins and check-outs.
- Key Holder
Store Manager
Metro Pcs
September 2017 - April 2019
- Maintained knowledge of new wireless devices, pricing plans, promotions, and service features
- Performed daily opening and closing procedures -maintain store appearance
- File warranty and insurance claims
- Conducted interviews / recruited new hires.
Retail Sales Associate
T-Mobile
October 2015 - September 2017
- Activate wireless phone and data services
- Maintain visual merchandise
- File warranty and insurance claims
- Identify customer needs and accept payment
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
- Issued receipts and processed refunds, credits or exchanges
- Opened and closed store independently and prepared nightly bank drop for manager
Education
2009 - 2010
Everest College
Medical Assistant
2008 - 2008
Paul Simon Chicago Job Corps Center
General Education Diploma
Skills
- Product Knowledge
- Customer Focus
- Leadership
- Fast Learner
- Hardworking
- Team Management
- Customer Support
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
Languages
- Spanish — Native or Bilingual