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.Net 工程師 @凱文科技 Kaven Technology
2023 ~ Present
軟體開發
Within one month
PHP
Laravel
C#
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立台北科技大學
工業工程管理系
Avatar of Andy Lee.
Avatar of Andy Lee.
Technical Consultant - IoT & Edge Computing @IBM Taiwan
2021 ~ Present
Front-End Developer
Within one month
Andy Lee IBM Taiwan, Technical Consultant – IoT & Edge Computing As a Technical Consultant at IBM Taiwan, I have extensive expertise in MES Web application development, subsystem maintenance, and customization. My deep knowledge spans front-end technologies like Angular and React, and I've played a pivotal role in web page development, statistical charting, and system integration. Beyond my professional realm, I've collaborated with academic institutions, working on system integration projects involving web crawlers, Line ChatBot, Google Vision API, and Google Map API. Looking ahead, I'm committed to enhancing my skills in software engineering, aspiring to
React Hooks
Javascript(ES6)
Lodash
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
中原大學 Chung Yuan Christian University
資訊工程
Avatar of Ivan Tseng.
Avatar of Ivan Tseng.
Past
Innovation and R&D Management class apprentice @台灣大學 進修推廣學院
2022 ~ 2022
Project Manager
Within three months
RFQ and RFI stages to EVT, to ensure the successful development of minimum viable products for our clients. As a Sustain PM, I managed handheld, IoT, and medical emergency products throughout their lifecycle after mass production. I was later promoted to Senior Product Manager. Acted as a project manager for smart products for a large e-commerce client. Collaborated on designing prototypes and creating functional samples for client conceptual showcases. Managed outsourced development resources for system integration projects, serving as both a project manager and a mechanical engineer. Temp support as a mechanical engineer
Microsoft Office
Communication
3D Design
Unemployed
Ready to interview
Full-time / Not interested in working remotely
4-6 years
St. John's University
at Department of Business Administration.
Avatar of 李淑因.
Avatar of 李淑因.
工程師 @Micron Technology 台灣美光
2018 ~ Present
管理職或資深工程師
Within one month
Kubernetes Work Experience Software Engineer Micron Technology 台灣美光 NovPresent Taichung, Taiwan I have been in Micron Global Quality IT team in 5 years. I collaborate with our team members and users in Taiwan, Boise(America), Hyderabad(India) Japan and Singapore. Lead Lot Traceability and system integration project by scrum with 2-3 members These 2 projects are distributed systems going throw - Front-end( Angular) - Back-end API(.NET, Mongo), - Background Job Servers( .NET, console App, MSSQL), - Manufacturing API( Spring Boot, PostgreSQL) - and Azure Services (Service Bus, AppInsight ...) Software Engineer Pouchen
Angular
.NET
CI/CD
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
逢甲
資訊工程
Avatar of 蕭仕廷.
Avatar of 蕭仕廷.
Architect Lead @iKala 愛卡拉互動媒體股份有限公司
2023 ~ Present
軟體工程師
Within one month
ArgoCD, Gitlab CI - Workflow: Argo Workflow Key Roles and Achievements: - iKala Interactive Media Inc.: - Served as an Architect, designing cross-team interfaces and leading AI department design documentation efforts. - As a Senior Backend Engineer, refactored crawler services, developed the Datahub system, and led ML Inference and ETL pipeline integration projects. - Lintor International Co., Ltd.: - Led the design and implementation of 33 games, demonstrating leadership in game logic system development. - Developed a Golang server framework and implemented microservices to enhance system functionality. - CHUNG YO INTERNET INFORMATION CO., LTD.: - Maintained platform services, designed
c#
JAVA
MSSQL
Employed
Not open to opportunities
Full-time / Interested in working remotely
4-6 years
逢甲大學
資訊工程學系, 資訊安全學位
Avatar of Atif Ahmad.
Offline
Avatar of Atif Ahmad.
Offline
IT Analyst I Service Integration & Management @Tata Consultancy Services
2014 ~ Present
IT Analyst I Service Integration & Management
Within two months
Atif Ahmad IT Analyst I Service Integration & Management A dynamic, team spirited performance driven professional having around 16+ years of rich ITSM/Finance experience. An ITIL Foundation Certified Professional. Worked on complete Service delivery and end to end Project Management for complete ITSM for ServiceNow suite related to various global implementation/ operational projects. Looking for a challenging opportunity in Transition, Incident Management, Change Management, Problem Management and Service delivery role. [email protected], India linkedin.com/in/atif-ahmad-425a76127 Work Experience IT Analyst I Service Integration & Project
AWS MDM
Communication
ServiceNow
Employed
Full-time / Interested in working remotely
10-15 years
Sikkim Manipal University
M.B.A Finance
Avatar of 劉士傑.
Avatar of 劉士傑.
會員中心行銷主任 @天下雜誌群
2022 ~ Present
品牌專案企劃、網路行銷企劃、數位行銷企劃
Within six months
推進精準行銷並持續優化成效。 自傳 "Data-Driven Marketing Enthusiast with Triple Execution Power" With over 10 years of experience in digital marketing, I have worked on a wide range of marketing projects and initiatives. My expertise spans across areas such as membership growth economy, customized e-commerce, year-round content management on social media platforms, marketing landing pages for multinational brands, automated customer service channel marketing, integration of systems for acquiring new customers on official websites, and data-driven marketing funnel integration projects. I posse...
Google Analytics
Google Ads
Excel
Employed
Not open to opportunities
Full-time / Interested in working remotely
10-15 years
國立台灣藝術大學
廣播電視學系
Avatar of 許博淳 PO CHUN (Bob) HSU.
Avatar of 許博淳 PO CHUN (Bob) HSU.
營運經理 (Manager of Operations) @MarsCat火星貓科技股份有限公司
2021 ~ 2022
Operation Manager, Project Manager, Product Manager
Within one year
PO CHUN (Bob) HSU Manager of Operations [email protected]| Taipei, Taiwan Dedicated F&B professional with years of experience in the industry, including various roles in international hotel systems in Thailand, Japan, and Taiwanese restaurant chains. Skilled in all aspects of food and beverage management, including leadership, store operations, resource integration, project management, and cross-departmental collaboration. My adaptability, creativity, and logical thinking, gained from diverse work environments and multicultural teams, enable me to quickly assess priorities, propose effective solutions, and adeptly manage conflicts through parallel and vertical communication, achieving consensus among stakeholders to drive
Word
PowerPoint
Excel
Employed
Not open to opportunities
Full-time / Interested in working remotely
6-10 years
Le Cordon Bleu Dusit Culinary School
French cuisine, F&B management
Avatar of the user.
Avatar of the user.
Senior Software Engineer @Infinite Creativity Technology
2018 ~ Present
資深軟體工程師
Within three months
C++
C#
Java
Employed
Not open to opportunities
Full-time / Interested in working remotely
More than 15 years
Tatung University
Computer Science and Information Engineering
Avatar of the user.
Avatar of the user.
Senior Program Manager @Gogoro
2021 ~ Present
Senior Product Manager
Within one month
Product Management
User Experience
Software Development
Employed
Full-time / Interested in working remotely
More than 15 years
University Of Toronto
Software Engineering

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Adaptability
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Within two months
IT Analyst I Service Integration & Management
Tata Consultancy Services
2014 ~ Present
India
Professional Background
Current status
Employed
Job Search Progress
Professions
Customer Service Manager, Project Manager, Business Support Manager
Fields of Employment
SaaS / Cloud Services, IT / Digital, Software
Work experience
More than 15 years work experience (10-15 years relevant)
Management
I've had experience in managing 15+ people
Skills
AWS MDM
Communication
ServiceNow
Oracle
MS O365
SAP
JIRA
MIM
SIAM
Leadership
Google Cloud Platform (GCP)
Microsoft Azure
Languages
English
Professional
Hindi
Native or Bilingual
Bengali
Intermediate
Job search preferences
Positions
IT Analyst I Service Integration & Management
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
No
Educations
School
Sikkim Manipal University
Major
M.B.A Finance
Print

Atif Ahmad

IT Analyst I Service Integration & Management


A dynamic, team spirited performance driven professional having around 16+ years of rich ITSM/Finance experience. An ITIL Foundation Certified Professional. Worked on complete Service delivery and end to end Project Management for complete ITSM for ServiceNow suite related to various global implementation/ operational projects. Looking for a challenging opportunity in Transition, Incident Management, Change Management, Problem Management and Service delivery role.

 [email protected]   +91-9883885311   Kolkata, India    linkedin.com/in/atif-ahmad-425a76127

Work Experience


IT Analyst I Service Integration & Project Management  

Tata Consultancy Services - May 2014 - Present

  • Working As a IT Service Manager in SIAM (Service integration & Management).
  • Monitoring of IT systems and infrastructure to proactively identify and address potential issues, minimizing downtime and disruptions.
  • Managed IT projects from inception to completion, ensuring adherence to timelines, budgets, and quality standards.
  • Key responsibilities: Incident Management/Major Incident Management/Change Management/Problem Management/Escalation Management. 
  • Managing implementation of changes, Drive CAB calls with stakeholders, and leverage change management methodologies, process and tools to support adoption of required changes.
  • Managing Proactive/Reactive Problem Management and getting the RCA’s on time for each Major incident.
  • Handling Escalation for clients and reducing top escalation driver. 
  • Closely monitoring multiple disciplines including IT service management, organizational change management, quality management and risk management.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools. 
  • Maintain open communication with team members and stakeholders, resulting in successful project outcomes. 
  • Responsible for reporting key metrices of processes in Weekly Service Review/ Monthly Service Review discussion with stakeholders.

Process Developer

Genpact - January 2012 - March 2014

  • Monitored accounts receivable ageing reports to ensure timely payments.
  • Verified vendor accounts by reconciling monthly statements and related transactions.
  • Managed vendor relationships through prompt communication of payment information.
  • Analysed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
  • Developed processes and procedures related to accounts payable operations.
  • Provided support during internal and external audits as necessary.
  • Tools used - Oracle/PDF viewer/OCR reader.

Customer Service Officer

ICICI Bank LimitedJanuary 2011 - October 2011

  • Processed deposits, withdrawals, loan payments, and other banking transactions accurately and efficiently.
  • Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
  • Opened new checking, savings and lines of credit for customer accounts.
  • Assisted customers with opening new accounts as needed.
  • Built and maintained client relationships through quality, personalized interactions.
  • Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
  • Resolved problems or discrepancies concerning customers' accounts.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Tools used - Finacle.

Senior Technical Executive

IBM Daksh Business ServicesNovember 2006 - September 2010

  • Responsible for handling customer IT technical issue over remote and calls.
  • Managed end to end IT troubleshooting with users and resolving their incidents.
  • Tools used - CRM, Client provided application to check user database in AD.

Skills


   AWS MDM      Communication      ServiceNow      Oracle      MS O365         SAP      JIRA      MIM      SIAM      Leadership      CRM      Google Cloud Platform      Microsoft Azure   

  • Analytical and Critical Thinking 
  • Problem-Solving
  • Supervision and Leadership
  • Self-Directed
  • Excellent Communication
  • Planningac
  • Time Management
  • Team Building
  • Organizational Skills
  • Client Relations
  • Risk Management
  • Root Cause Analysis
  • Project Management
  • Document Management
  • Strategic Planning



Recognitions


   Best Team Award MACE - Tata Consultancy Services, July 2021

   Special Initiative Award - Tata Consultancy Services, Mar 2021

   Best Team Award - Tata Consultancy Services, Aug 2019

   Star Performer Award - Tata Consultancy Services, Jan 2017

Certifications


  Associate Cloud Engineer - Google Cloud, September 2022

  Leadership : Transcend Delivery Management Certification - Tata Consultancy Services, December 2020

  Lean Six Sigma Green Belt -  Tata Consultancy Services, March 2020

  ITIL V3 Foundation - Simplilearn, 2018

  Certificate in Information Technology ApplicationIndus Institute of Information Management, October 2002

Education


Apr 2009 - Mar 2011

Sikkim Manipal University

M.B.A Finance

Jul 2003 - Jun 2006

Calcutta University

B.Com Hons (Accounting & Finance)

Languages


   English — Professional      Hindi — Native or Bilingual      Bengali — Intermediate   

I agree to the above statements to be true to my knowledge

Resume
Profile

Atif Ahmad

IT Analyst I Service Integration & Management


A dynamic, team spirited performance driven professional having around 16+ years of rich ITSM/Finance experience. An ITIL Foundation Certified Professional. Worked on complete Service delivery and end to end Project Management for complete ITSM for ServiceNow suite related to various global implementation/ operational projects. Looking for a challenging opportunity in Transition, Incident Management, Change Management, Problem Management and Service delivery role.

 [email protected]   +91-9883885311   Kolkata, India    linkedin.com/in/atif-ahmad-425a76127

Work Experience


IT Analyst I Service Integration & Project Management  

Tata Consultancy Services - May 2014 - Present

  • Working As a IT Service Manager in SIAM (Service integration & Management).
  • Monitoring of IT systems and infrastructure to proactively identify and address potential issues, minimizing downtime and disruptions.
  • Managed IT projects from inception to completion, ensuring adherence to timelines, budgets, and quality standards.
  • Key responsibilities: Incident Management/Major Incident Management/Change Management/Problem Management/Escalation Management. 
  • Managing implementation of changes, Drive CAB calls with stakeholders, and leverage change management methodologies, process and tools to support adoption of required changes.
  • Managing Proactive/Reactive Problem Management and getting the RCA’s on time for each Major incident.
  • Handling Escalation for clients and reducing top escalation driver. 
  • Closely monitoring multiple disciplines including IT service management, organizational change management, quality management and risk management.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools. 
  • Maintain open communication with team members and stakeholders, resulting in successful project outcomes. 
  • Responsible for reporting key metrices of processes in Weekly Service Review/ Monthly Service Review discussion with stakeholders.

Process Developer

Genpact - January 2012 - March 2014

  • Monitored accounts receivable ageing reports to ensure timely payments.
  • Verified vendor accounts by reconciling monthly statements and related transactions.
  • Managed vendor relationships through prompt communication of payment information.
  • Analysed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
  • Developed processes and procedures related to accounts payable operations.
  • Provided support during internal and external audits as necessary.
  • Tools used - Oracle/PDF viewer/OCR reader.

Customer Service Officer

ICICI Bank LimitedJanuary 2011 - October 2011

  • Processed deposits, withdrawals, loan payments, and other banking transactions accurately and efficiently.
  • Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
  • Opened new checking, savings and lines of credit for customer accounts.
  • Assisted customers with opening new accounts as needed.
  • Built and maintained client relationships through quality, personalized interactions.
  • Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
  • Resolved problems or discrepancies concerning customers' accounts.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Tools used - Finacle.

Senior Technical Executive

IBM Daksh Business ServicesNovember 2006 - September 2010

  • Responsible for handling customer IT technical issue over remote and calls.
  • Managed end to end IT troubleshooting with users and resolving their incidents.
  • Tools used - CRM, Client provided application to check user database in AD.

Skills


   AWS MDM      Communication      ServiceNow      Oracle      MS O365         SAP      JIRA      MIM      SIAM      Leadership      CRM      Google Cloud Platform      Microsoft Azure   

  • Analytical and Critical Thinking 
  • Problem-Solving
  • Supervision and Leadership
  • Self-Directed
  • Excellent Communication
  • Planningac
  • Time Management
  • Team Building
  • Organizational Skills
  • Client Relations
  • Risk Management
  • Root Cause Analysis
  • Project Management
  • Document Management
  • Strategic Planning



Recognitions


   Best Team Award MACE - Tata Consultancy Services, July 2021

   Special Initiative Award - Tata Consultancy Services, Mar 2021

   Best Team Award - Tata Consultancy Services, Aug 2019

   Star Performer Award - Tata Consultancy Services, Jan 2017

Certifications


  Associate Cloud Engineer - Google Cloud, September 2022

  Leadership : Transcend Delivery Management Certification - Tata Consultancy Services, December 2020

  Lean Six Sigma Green Belt -  Tata Consultancy Services, March 2020

  ITIL V3 Foundation - Simplilearn, 2018

  Certificate in Information Technology ApplicationIndus Institute of Information Management, October 2002

Education


Apr 2009 - Mar 2011

Sikkim Manipal University

M.B.A Finance

Jul 2003 - Jun 2006

Calcutta University

B.Com Hons (Accounting & Finance)

Languages


   English — Professional      Hindi — Native or Bilingual      Bengali — Intermediate   

I agree to the above statements to be true to my knowledge