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Past
Product Designer @Freelance
2023 ~ Present
UI/UX Designer / Product Designer
Within one month
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
Avatar of 蔡永軒 ShaneTsai.
Avatar of 蔡永軒 ShaneTsai.
Past
客戶諮詢師 @忠訓國際股份有限公司
2023 ~ 2024
品牌宣傳及媒體公關人員、 行銷企劃人員、活動企劃人員、傳播媒體企劃人員
Within one month
of media interviews, brand exposure, training of seed interviewees. 3.公司新聞稿及內部刊物、社群文案撰寫。 Writing corporate news release, internal publications, and community articles. 4.客戶關係管理 CRM 建立。 Establish customer relationship management. 5.國內外參獎資料規劃與提報。 Planning and reporting of domestic and international award information. 6.協助品牌活動規劃與執行(含社群經營) 。 Assist in brand campaign
Word
ERP
Microsoft Office
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
臺北市立大學
環境教育與資源所
Avatar of Isaac Wang.
Avatar of Isaac Wang.
資深文字編輯 @American Magazine Center (AMC 空中美語)
2019 ~ Present
主編、副主編、專案管理師、資深編輯、產品企劃
Within one month
卷音檔 與廠商聯繫及接洽相關合作事宜,以及因應不同雜誌的文章主題,需開發聯繫陌生廠商 將打樣與原稿核對,將校樣退回更正,重複校對無誤後付印 學歷 Tamkang University Master Degree of Arts, English Department SepJun 2018 技能 TOEIC 860 Text Creation Product design & product management AI software application (ChatGPT&Canva) i Customer relationship management 語言 Chinese - Native English - Professional
toeic800+
AI
Product Design
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
淡江大學 Tamkang University
English
Avatar of the user.
Avatar of the user.
Marketing Lead(Analysis, Strategy, CRM) | Taipei Market Team @IKEA
2023 ~ Present
Customer experience director, growth director, operation, strategy management Consulting
Within one month
Word
PowerPoint
Excel
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
國立政治大學(National Chengchi University)
Marketing
Avatar of Nicholas Duke.
Avatar of Nicholas Duke.
Director of Recruitment @Isoverse International Recruitment LLC.
2022 ~ Present
RECRUITMENT MANAGER
Within two months
media, job boards, and networking, to ensure a diverse and qualified candidate pool. Collaborated with department heads to understand workforce needs, aligning recruitment efforts with business objectives. Collaborated on employer branding efforts, elevating the company's reputation in the industry Managed the entire recruitment process, from job profiling to onboarding, emphasizing quality and efficiency. Sales & Customer Success Manager • State Farm JanuaryJanuary 2018 | Charlotte, NC Resolve customer complaints regarding sales and service. Confer or consult with department heads to plan advertising services and customer specifications. Customize insurance programs to suit individual customers, ofte...
Office software
Leadership + Management
Recruiting
Employed
Full-time / Interested in working remotely
6-10 years
Troy University
International Relations
Avatar of PRASTOWO.
Avatar of PRASTOWO.
General Administrasi & Opearsional @PT. PANCAR NI'MAH
2001 ~ Present
Data Entry or Customer Services
Within three months
PT. PANCAR NI'MAH • NovemberPresent Melakukan Administrasi kantor, Handling operasional Haji Khusus dan memimpin 8 orang dalam penguirusan Anya, Mengurus Perijinan Perusahaan, Melengkapi dan menginventarisir perlrngkapan kantor termasuk kesediaan ATK STAF CHECKER PT. SINARTAMA GUNITA • MaretSeptember 2001 Memeriksa dan memvalidasi Saham Emiten, membuat laporan secara periodik, filling dokumen Administrasi dan Layanan Pelanggan PT. NAWA SENTOSA • JuliJanuari 1999 Menerima telpon masuk dari customer, melayani customer dan menjelaskan tentang produk perusahaan, agenda surat masuk dan keluar. Keahlian Word Excel PowerPoint Outlook Google Drive Customer Relationship Management (CRM) Data Entry Detail Oriented Troubleshooting Hardware Bahasa Indonesian — Professional English — Beginner
Word
Excel
PowerPoint
Employed
Part-time / Remote Only
10-15 years
STIMIK KUWERA
Computer Science/Information Technology
Avatar of the user.
Avatar of the user.
Clinic Manager @Nulook Anti Aging & Regenerative Center
2022 ~ Present
Business Development Manager
More than one year
Communications
Media Relations
graphic design
Employed
Full-time / Interested in working remotely
10-15 years
Surabaya Hotel School
Hotel Management
Avatar of Stephany Godley.
Avatar of Stephany Godley.
EASA Qualified Cabin Crew ( 歐盟合格空服員 ) @EASA ( European Aviation Safety Agency )
2016 ~ Present
Cabin Crew, Sales & Marketing Manager, Account Manager
Within one month
integrate well as part of a team or on my own and would pass an Enhanced DBS clearance. [email protected] WhatsApp Line @954zfvkk Key Skills Administration Reception skill Fast Typing ( 54 WPM 98.8% accuracy ) Microsoft Office ( Word, Excel, Outlook PowerPoint and SKYPE ) CRM Management Database Management KashFlow ( Cash Flow Software ) Filing & Paper Management Customer Service Equipment Handling Fast Reading Translation & Interpretation Sales & Marketing Product Knowledge Strategic Prospecting Skills Presentation Project Management Objection Handling Closing Techniques Post-Sale Relationship Management International Travelling Exp. B2B Account Management B2C Retail Exp. Biz SOP Management
Customer Relationship Management (CRM)
presentation
Sales & Marketing
Employed
Not open to opportunities
Full-time / Remote Only
More than 15 years
Skype People Training Institute
EASA Cabin Crew Attestation
Avatar of Eliot Chen.
Avatar of Eliot Chen.
Past
Customer Service Manager @Asus 華碩電腦股份有限公司
2022 ~ 2023
Software Project / Product Management
Within one month
Eliot Song-Ren, Chen Customer Service Manager|ASUS|SaaS|Cloud 6y+ of Cloud SaaS B2C/B2B user insight, well-understand the user needs. My key strengths include: Product development, CX optimization, customer relationship and stakeholder relationship management. Taipei,TW [email protected] Eduction Chihlee Technology of University, Bachelor of International Trade Taipei, TW | 2011 ~ 2015 Work Experience ASUS Cloud Customer Service Manager New Taipei, TW | AprJun 2023 Product Management ◆ Planned the Support CRM and Customer Data Management Platform as a PdM And collaborated with four engineers and the customer service team
Product Management
Data Driven Decision Making
Critical Thinking and Problem Solving
Unemployed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Chihlee Institute of Technology
International Business/Trade/Commerce
Avatar of Eric Chen.
Avatar of Eric Chen.
Inside Sales Business Development @TDCX Malaysia
2021 ~ Present
主管職
Within one month
Eric Chen Results-oriented professional with 8 years of experience and a proven knowledge of Business Development, Direct Sales and Project Management . Experienced 2.5 years as Google Vendor at KL site, proficient in the use of Google Ads, Salesforce and Discovery. Currently work as Google Cloud BDR at Taipei site, create new business for ISV Team to Ent Customers and stage to migration. Aiming to leverage my skills successfully in the Sales and Marketing Management role at your company. Chen Hao Yu Nationality - R.O.C Taipei, Taiwan (TW) erichen0806@gmail
Word
PowerPoint
專案管理
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
國立台灣大學
生物產業傳播暨發展學系

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within two months
Brand and Marketing Director
承希國際行銷
2022 ~ 2022
Taipei, 台灣
Professional Background
Current status
Employed
Job Search Progress
Professions
Creative Director, Product Manager, Art Director
Fields of Employment
Graphic Design, Design, Beverage
Work experience
10-15 years work experience (6-10 years relevant)
Management
I've had experience in managing 1-5 people
Skills
Word
PowerPoint
Photoshop
Google Drive
Illustrator
Figma
Asana Project Management
AfterEffect
Social Media Marketing
writing
企劃案的策畫/執行
Photography
Film Editing
Premiere
Languages
Chinese
Native or Bilingual
English
Professional
Job search preferences
Positions
品牌企劃、專案管理、事業開發
Job types
Full-time
Locations
台灣, 英國, 德國, 日本
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
Central St. Martins
Major
Innovation Management
Print

Tessa Liang [email protected]  +886 916667713

Tessa is an experienced professional with great attention to detail. She worked as a designer with an intimate understanding of the branding process, working and coordinating with multiple teams through providing clear direction and coherency. A natural problem solver, Tessa uses her creativity and innovative thinking to help business owners build their brand image and strategy.
From one of her prior roles as a relationship specialist with high-profile customers in the luxury gaming industry, Tessa is used to working in fast-paced, high-pressured environments and managing different expectations. Her excellent communications skills and creativity enable her to find solutions for difficult issues to meet customer needs.



     Work Experience     

Brand Creative Design Lead

2021 Dec - 2022 May | BeerBellyBrewing, Taipei, TW

- Built up company brand from 0 to 1. From package strategy to visual campaign execute. Developed N"1 Series product ( Zodiac and Life collection. )  

Execute websites, events and online membership system.  Set up a company website from draft to fully functional with SEO utilised.

- Work with brand managers and sales marketing team, collaborating with Asana and Adobe Suite to keep up projects. 

- Design all brand essential materials, ID band, staff uniform and other promotional materials for events.

Brand Design Lead

2020 Aug - 2023 MAR | FlashCharger, Sheffield, UK

-Visualized the business data, helping FlashCharger to approach potential business partners. Now we are successful partners with Holiday Inn Sheffield, SYPTE (South Yorkshire Passenger Transportation Executive), The Children's Hospital Charity, Virgin Money…...etc. 

-Assisted in managing the new generation of machine development ( in-built software development ) . I worked with both programmers and HD engineers, collaborating with Figma and Adobe Suite. Design the HMI from wireframe, flow to prototype.

Design Executive

2020 Mar - 2021 Jun Spring Blossom, London, UK

-Assisted in communication with printing houses and control of packaging budget.

-Maintained brand coherence in Amazon market. 

Private Tutor

2019 Dec - 2020 Dec | FyFy Private Institute Personal Portfolio Building ( Design & Art ), London, UK

-Conducted five different applications for each profile student, helping them to find the direction of their portfolios. English-based customised course for international applicants, designed 15 days of intensive teaching material for helping students achieve goals in a limited time period.

- Student achievement : Offers from Centre St. Martine, The Art School of Chelsea and other prestigious UAL universities.


Director of Branding and Marketing

2017 Jul - 2019 Aug | SNOWL post, logistics and media company, London, UK

-Brand strategy: Helped a new logistics startup reposition the brand for its growth phase in order to expand the customer base in summer 2017, resulting in an increase of 50% annual turnover by Q1 2018.

-Social media marketing: Led designers and editors to manage the company blog and Facebook page. Achieved organic growth of 28% in 2 months without paying advertising fees. Helped the company become a leading social media platform for Asians coming to the UK

-Website: Restructured and refreshed user interface and the function flow to improve the user experience. Managed front-end and back-end software engineers to deliver 100% positive test feedback from users

 -Artwork: Refined logo, font and design brand guidelines. Improved form utilization and carton information flow, uniform and other branding collateral.

Brand Strategist

2015 Jan - 2016 Jun | Cold Brew Tea Ltd, Ready-to-drink beverage company, London, UK

-Constructed the brand image and led product design. Provided design direction to maintain brand coherency. Developed packaging, marketing materials and other branding collateral. Tailored product lines to target Harvey Nichols Food Market and Selfridges Market Hall.

-Worked with a PR team and business directors to develop a launch plan and marketing strategy.

VIP Relationship Specialist

2011 Jul - 2012 Jun | The Venetian, The Sands Group Macao

-Responsible for communications with high-profile customers

-Hosted high profile customers on behalf of the hotel, coordinated multiple departments to deliver high customer satisfaction.

UX/UI Designer

2010 Oct - 2011 Jun | Atomax app development, Taipei, Taiwan

-Worked with the creative team responsible for developing the product, led the product visual style, including UX/UI. Key achievements: Youtube radio was the top download in App store when first launched, and ComiQ reader was voted the favorite comic reader on the Android Marketplace )

Graphic Designer

2008 Jun - 2008 Dec | 95 inhouse Design studio, Taipei, Taiwan

-Coordinated web front-end and back-end programmers for Shisedo Cosmetics and designed ASUS limited edition laptop. Designed and coordinated high quality printing for PEGA design annual brochure.



    Education    

Central St. Martins

Innovation Management

2019 - 2019

National Taipei University of Technology

Innovation Design

2008 - 2011

Ming-Chuang University

Commercial Design

2004 - 2008



     Skills     

Software

Microsoft 360
G Suit, Adobe Creative Suite
Asana, Notion, webflow, ReadyMag.

User Interface

Figma, Invision, Adobe XD.     

Languages

Mandarin Chinese
English



    Expertises    

- Help clients plan and execute ready-to-market Brand Strategy
UI UX process
Commercial Design : Direction and Practical
Visual Design : Direction and Practical
Social Media : Direction and Practical


    Projects    

Event and Visual Direction Beer Belly Brewing, Taipei, TW

Designed and executed all the brand materials. Please see my portfolio for more information.https://tessaliang.wixsite.com/mysite


Role :  Design Lead and Direction

Social Media Campaign ROEHL Air Purifier, Taipei, TW

Designed and developed the brand style and produced a series design for investor presentation.

For more information, please have an interview in person and I will present all the showcases.

Role : Designer and Direction

HMI Flow and Visual Design FlashCharger, Sheffield, UK

Designed and executed the infographic presentation. 

In the meantime, I have conducted the HMI project(the visual and flow design of software communication between machine screen and user experience. )

Role : Consultant and Design Lead

Brand Guidelines and Direction FlashCharger, Sheffield, UK

Directed the brand guidelines and developed the brand style from 0 to 1. The guidelines included social media direction, visual style direction, typography restrictions, icon rules, imagery...etc.

Role : Designer and Consultant

Re-Brand and Direction SNOWL Logistics, London, UK

Re-designed the brand image of a logistics company. The project included website, social media, brand style build-up and other promotional materials.

Role : Brand Direction and Design Lead

Promotional Design SNOWL Logistics, London, UK

Specifically designed for Thai market sport event. Freebies give-away material design.

Role : Brand Direction and Design Lead

Branding Mirror Story Game Room, Sheffield, UK

A new business--Script Role Play, players can read different scripts and find the murderer in the story.

Role : Design Lead

Landing Image Design Spring Blossom, London, UK

Design the brand images for the official website landing page by using existing products.

Role : Designer

Label and Style Design Spring Blossom, London, UK

This project included Amazon listing and package design. 

Role : Designer

Label and Style Design Spring Blossom, London

This project included Amazon listing and package design. 

Role : Designer

Branding Cold Brew Tea Ltd., London, UK

Help the business owner build up a brand new product line from 0 to 1. This product launch in Harvey Nichols London Market Hall.

Role : Brand Designer and Manager

Branding Cold Brew Tea Ltd., London, UK

Another product line launched at Selfridges London Japanese Festival.

Role : Brand Designer and Manager

Branding and Visual Design good day fashion brand, London

Role : Brand Designer

Branding Chris Jaydon men's suit studio, London

Role : Brand Designer

Event Identity NTUT, Taiwan

Role : Designer

Advertisement Illustration Shiseido, Taiwan

Role : Designer

Corporate Identity System Atomax APP Development, Taiwan

Role : Designer

Advertisement Illustration Uni-Presisdent Taiwan

Role : Design Lead

Resume
Profile

Tessa Liang [email protected]  +886 916667713

Tessa is an experienced professional with great attention to detail. She worked as a designer with an intimate understanding of the branding process, working and coordinating with multiple teams through providing clear direction and coherency. A natural problem solver, Tessa uses her creativity and innovative thinking to help business owners build their brand image and strategy.
From one of her prior roles as a relationship specialist with high-profile customers in the luxury gaming industry, Tessa is used to working in fast-paced, high-pressured environments and managing different expectations. Her excellent communications skills and creativity enable her to find solutions for difficult issues to meet customer needs.



     Work Experience     

Brand Creative Design Lead

2021 Dec - 2022 May | BeerBellyBrewing, Taipei, TW

- Built up company brand from 0 to 1. From package strategy to visual campaign execute. Developed N"1 Series product ( Zodiac and Life collection. )  

Execute websites, events and online membership system.  Set up a company website from draft to fully functional with SEO utilised.

- Work with brand managers and sales marketing team, collaborating with Asana and Adobe Suite to keep up projects. 

- Design all brand essential materials, ID band, staff uniform and other promotional materials for events.

Brand Design Lead

2020 Aug - 2023 MAR | FlashCharger, Sheffield, UK

-Visualized the business data, helping FlashCharger to approach potential business partners. Now we are successful partners with Holiday Inn Sheffield, SYPTE (South Yorkshire Passenger Transportation Executive), The Children's Hospital Charity, Virgin Money…...etc. 

-Assisted in managing the new generation of machine development ( in-built software development ) . I worked with both programmers and HD engineers, collaborating with Figma and Adobe Suite. Design the HMI from wireframe, flow to prototype.

Design Executive

2020 Mar - 2021 Jun Spring Blossom, London, UK

-Assisted in communication with printing houses and control of packaging budget.

-Maintained brand coherence in Amazon market. 

Private Tutor

2019 Dec - 2020 Dec | FyFy Private Institute Personal Portfolio Building ( Design & Art ), London, UK

-Conducted five different applications for each profile student, helping them to find the direction of their portfolios. English-based customised course for international applicants, designed 15 days of intensive teaching material for helping students achieve goals in a limited time period.

- Student achievement : Offers from Centre St. Martine, The Art School of Chelsea and other prestigious UAL universities.


Director of Branding and Marketing

2017 Jul - 2019 Aug | SNOWL post, logistics and media company, London, UK

-Brand strategy: Helped a new logistics startup reposition the brand for its growth phase in order to expand the customer base in summer 2017, resulting in an increase of 50% annual turnover by Q1 2018.

-Social media marketing: Led designers and editors to manage the company blog and Facebook page. Achieved organic growth of 28% in 2 months without paying advertising fees. Helped the company become a leading social media platform for Asians coming to the UK

-Website: Restructured and refreshed user interface and the function flow to improve the user experience. Managed front-end and back-end software engineers to deliver 100% positive test feedback from users

 -Artwork: Refined logo, font and design brand guidelines. Improved form utilization and carton information flow, uniform and other branding collateral.

Brand Strategist

2015 Jan - 2016 Jun | Cold Brew Tea Ltd, Ready-to-drink beverage company, London, UK

-Constructed the brand image and led product design. Provided design direction to maintain brand coherency. Developed packaging, marketing materials and other branding collateral. Tailored product lines to target Harvey Nichols Food Market and Selfridges Market Hall.

-Worked with a PR team and business directors to develop a launch plan and marketing strategy.

VIP Relationship Specialist

2011 Jul - 2012 Jun | The Venetian, The Sands Group Macao

-Responsible for communications with high-profile customers

-Hosted high profile customers on behalf of the hotel, coordinated multiple departments to deliver high customer satisfaction.

UX/UI Designer

2010 Oct - 2011 Jun | Atomax app development, Taipei, Taiwan

-Worked with the creative team responsible for developing the product, led the product visual style, including UX/UI. Key achievements: Youtube radio was the top download in App store when first launched, and ComiQ reader was voted the favorite comic reader on the Android Marketplace )

Graphic Designer

2008 Jun - 2008 Dec | 95 inhouse Design studio, Taipei, Taiwan

-Coordinated web front-end and back-end programmers for Shisedo Cosmetics and designed ASUS limited edition laptop. Designed and coordinated high quality printing for PEGA design annual brochure.



    Education    

Central St. Martins

Innovation Management

2019 - 2019

National Taipei University of Technology

Innovation Design

2008 - 2011

Ming-Chuang University

Commercial Design

2004 - 2008



     Skills     

Software

Microsoft 360
G Suit, Adobe Creative Suite
Asana, Notion, webflow, ReadyMag.

User Interface

Figma, Invision, Adobe XD.     

Languages

Mandarin Chinese
English



    Expertises    

- Help clients plan and execute ready-to-market Brand Strategy
UI UX process
Commercial Design : Direction and Practical
Visual Design : Direction and Practical
Social Media : Direction and Practical


    Projects    

Event and Visual Direction Beer Belly Brewing, Taipei, TW

Designed and executed all the brand materials. Please see my portfolio for more information.https://tessaliang.wixsite.com/mysite


Role :  Design Lead and Direction

Social Media Campaign ROEHL Air Purifier, Taipei, TW

Designed and developed the brand style and produced a series design for investor presentation.

For more information, please have an interview in person and I will present all the showcases.

Role : Designer and Direction

HMI Flow and Visual Design FlashCharger, Sheffield, UK

Designed and executed the infographic presentation. 

In the meantime, I have conducted the HMI project(the visual and flow design of software communication between machine screen and user experience. )

Role : Consultant and Design Lead

Brand Guidelines and Direction FlashCharger, Sheffield, UK

Directed the brand guidelines and developed the brand style from 0 to 1. The guidelines included social media direction, visual style direction, typography restrictions, icon rules, imagery...etc.

Role : Designer and Consultant

Re-Brand and Direction SNOWL Logistics, London, UK

Re-designed the brand image of a logistics company. The project included website, social media, brand style build-up and other promotional materials.

Role : Brand Direction and Design Lead

Promotional Design SNOWL Logistics, London, UK

Specifically designed for Thai market sport event. Freebies give-away material design.

Role : Brand Direction and Design Lead

Branding Mirror Story Game Room, Sheffield, UK

A new business--Script Role Play, players can read different scripts and find the murderer in the story.

Role : Design Lead

Landing Image Design Spring Blossom, London, UK

Design the brand images for the official website landing page by using existing products.

Role : Designer

Label and Style Design Spring Blossom, London, UK

This project included Amazon listing and package design. 

Role : Designer

Label and Style Design Spring Blossom, London

This project included Amazon listing and package design. 

Role : Designer

Branding Cold Brew Tea Ltd., London, UK

Help the business owner build up a brand new product line from 0 to 1. This product launch in Harvey Nichols London Market Hall.

Role : Brand Designer and Manager

Branding Cold Brew Tea Ltd., London, UK

Another product line launched at Selfridges London Japanese Festival.

Role : Brand Designer and Manager

Branding and Visual Design good day fashion brand, London

Role : Brand Designer

Branding Chris Jaydon men's suit studio, London

Role : Brand Designer

Event Identity NTUT, Taiwan

Role : Designer

Advertisement Illustration Shiseido, Taiwan

Role : Designer

Corporate Identity System Atomax APP Development, Taiwan

Role : Designer

Advertisement Illustration Uni-Presisdent Taiwan

Role : Design Lead