December 2019 - Present

Head Barista

Carter Lovett

- Support the manager in running an efficient, professional, safe and profitable operation following all company standards.
- Prepare and serve specialty coffee drinks and teas, and upselling recommend pastries and cakes to match the beverage order.
- Take ownership for accomplishing new and different requests to enhance coffee shop reputation and generate revenues.
- Manage inventories by replensishing coffee bean supply, stocking coffee brewing equipment, and ensuring sufficient supplies.
- Develop and implement trainning and development program for staff as well as promote a positive working environment.
- Maintained espresso coffee machine, grinder in excellent condition for consistency operation.

December 2017 - December 2020

Head Barista

Bourke and Wills

- Prepared and served hot or cold espresso based drinks including batch brew, cold brew, cold drip, pour-over.
- Manage inventories by replenishjing coffee bean supply, milk, cold drinks and ensuring sufficient supplies.
- Develop and implement training and development programs for staff as well as promote a positive working environment

December 2016 - December 2017

Barista

Mister + Miss

- Prepare and served hot and cold beverages, including espresso-based drinks and teas using an espresso machine, French press, drip coffee, pour-over, Moke pot, single brew, as well as cold brew coffee preparation methods.
- Managed and maintained store inventory by ordering, receiving, and stocking supplies as well as retail products.
- Took customer orders and conveyed them to other employees for preparation; assisted the crew during high volume orders.