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site office located. I also have Administrative-Assistant background on my previous job at EPCI Company. I believe that I have skill which is needed. I technically have administrative support skill professional valued for multitasking strengths, organizational abilities and, advanced of MS Office. I also strong management skills, loyal and resourceful professional known, strong time management skill. Jakarta, Indonesia Working Experience Executive Assistant to CEO • PT IndoAlliz Perkasa Sukses AprilJuliAssists the CEO with daily administrative duties and completes a broad variety of administrative tasks 2. Managing an active calendar of appointment 3. Completing

蔡逢洲（Jasper） Project Management Professional(PMP), Agile Project Management(ACP), Mobile Phone App Development(Objective-C, Swift), Website Development(Ruby on Rails) Taipei City, Taiwan 工作經歷 Team Lead • Acer Inc. 六月Present Acer is a global leader in information and communication technology, offering products including laptops, desktop computers, tablets, monitors, and cloud solutions. As a Project Management Supervisor, my responsibilities include: - Project Scope Management - Human Resource Management for Projects - Project Schedule Management - Risk Management - Communication Management - Quality Management - Budget Review - Budget Planning - UI/UX Design Review - Code Review - Implementation/Execution

that the internal/external targets are meet and the team shows continual improvement month on month • The role holder will be accountable for self-performances of the team he is aligned to • Communicate effectively with the client to resolve issues and disseminate updates on the floor • Client, Customer & People Management Effective performance planning for self and team and time management and skill to self-organize • Ability to achieve stretch targets and take decisions as well as manage complex/ difficult employee situations Handle escalations for the team • Work as a Single point of contact for all non-ops departments

handle customer complains for more than 150 shop - Work closely with vendors to ensure orders have been filled correctly and follow up-outstanding orders; keep update information about delivery and availability of packaging for procurement plan - Organize and store paperwork and documents - Make travel arrangement, air ticket purchase and hotel for staffs and board of directors - Communicate effectively with other departments to plan meetings and prepare welcome packages for new employee - Other duties as assigned by Line Manager Education HCM University of Law Civl LawCOLLEGE OF FOREIGN ECONOMIC RELATIONS Financial & BankingSkills Word PowerPoint Excel Time Management Communication Languages English — Fluent

dengan konsumen / pelanggan. - Melakukan analisa laporan kondisi dan situasi pasar beserta analisa pesaing. - Menetapkan kalkulasi harga jual produksi sebagai patokan harga yang ditawarkan ke pasar / pelanggan. - Melakukan koordinasi dengan bagian PPIC dan Produksi sehubungan dengan perencanaan, proses dan hasil produksi. - Bertanggung jawab atas kebenaran dokumen-dokumen yang dikeluarkan oleh bagian pemasaran. - Memimpin tim marketing yang terdiri dari 5 orang dengan fokus untuk memelihara pelanggan lama, dan juga melakukan pengembangan pelanggan baru. EducationUniversitas Bina Nusantara Accounting Skil Microsoft Office Google Drive Communication Canva Time Management Bahasa Indonesian — Bahasa Ibu English — Menengah Korean — Dasar

effective relationships. A motivated innovator with a history of successful problem-solving.  [email protected] Work Experience Booking Agent, Speak On Podcasts FebCurrent Senior Customer Support, Thomas Greg & Sons AprJun 2020 Responsible for onboarding new customers and set up their accounts Worked remotely 90% of the time 50+ requests per day from potential and existing customers via Zendesk, email, and live chat Responsible for documenting each interaction and updating the knowledge base Customer Support Specialist, Brazilian Army JanJan 2019 Responsible for managing a team with 30 soldiers. Through training and guidance, I passed on

ERP user handbook and provided gudience to department users Involved ERP SAP ASEAN project implementation and trainned as sales distribution key userSales Assistant • Robert Bosch Taiwan Co. Ltd. AugustMay 2018 | Taipei city, Taiwan Demand planning for local mobility OEM (Original Equipment Manufacture) customers with accuracy Order and delivery management as per customer requirements Controlled inventory and yearly stocktaking without profit and loss Annual team building arrangement Sales Assistant • Eclat Textile Co. AugustMay 2014 | New Taipei city, Taiwan Outdoor brand customers garment orders processing Achieved export delivery in time for special sport events rush orders Trouble shooting for