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Definition of Reputation Credits
william hall
Enthusiastic, ambitious and highly organized hospitality professional looking to use industry knowledge and experience at your establishment.
Over 15 years experience in the Hospitality Industry with known brands such as Westin, Marriott and Hyatt. Proven to be highly organized and adaptable when dealing with all Bar and Restaurant front of House Operations. Experience with Stock taking and Inventory, hiring and training of staff and menu creation. Familiar with Micros POS and Opera front of house systems.
Work Experience
Bartender • Abacus at Camana Bay
November 2020 - Present
Tending bar at high end upscale Steak and Seafood Restaurant, serving classic cocktails, local island classics and new creations in a fast paced environment. Monthly inventory, menu creation and high
service standards.
Senior Bartender • The Westin Grand Cayman
November 2012 - November 2020
Valued member of bar team working between high volume Beach bar, Lobby and Restaurant Bars, serving to Westin service standards. Constant customer interaction focused on guest satisfaction. Input into drink menus and overall standardization of service.
Executive Management Trainee • Sutera Harbour Resort
September 2014 - April 2015
Management Trainee Program in Malaysia.
As an Executive Management Trainee I have to work in different areas of the F&B Department on a rotational basis, so that I understand the work procedures implied by each outlet individually and understand each role. I need to understand the broad range of the operational activities carried out by each outlet. Working closely with the GM and F&B Management Team. Looking to learn from the daily standards and operation procedures from a different Culture and Atmosphere. Looking to use this multi national exposure to add to my skills and knowledge of the hospitality Industry. Involved in daily HOD Meetings, daily operation and project discussions. Closely involved with the Beverage side of F&B implementing stock control, Inventory and basic staff training programs.
Beverage Manager • Grand Cayman Beach Suites
November 2006 - November 2012
Responsibilities include monthly Inventory and stock control of 4 on- site beverage outlets, including ordering and promotions. Create staff schedules, train and supervise staff. Responsible handling of cash. Oversaw renovations and opening of new on site hotel lounge/lobby bar called Sidebar
Night Auditor • Holiday Inn
September 2001 - October 2006
Late night and early morning checking in and out of guests
End of day outlet closure reports and ensuring all cashing out of outlets is complete.
Overnight set up and preparation for next day events, meetings and Banquets.
Education
1998 - 2000
University of Canterbury
Business Management
Skills
- Enthusiastic
- Highly Organized
- Team Working
- Adaptable
- Ambitious
- Focused
- Operational Activities
- Customer Interaction
- Hospitality Industry
- Guest Satisfaction
- Word
- Excel
- Photoshop
- Administrative Skills
Languages
- English — Native or Bilingual
william hall
Enthusiastic, ambitious and highly organized hospitality professional looking to use industry knowledge and experience at your establishment.
Over 15 years experience in the Hospitality Industry with known brands such as Westin, Marriott and Hyatt. Proven to be highly organized and adaptable when dealing with all Bar and Restaurant front of House Operations. Experience with Stock taking and Inventory, hiring and training of staff and menu creation. Familiar with Micros POS and Opera front of house systems.
Work Experience
Bartender • Abacus at Camana Bay
November 2020 - Present
Tending bar at high end upscale Steak and Seafood Restaurant, serving classic cocktails, local island classics and new creations in a fast paced environment. Monthly inventory, menu creation and high
service standards.
Senior Bartender • The Westin Grand Cayman
November 2012 - November 2020
Valued member of bar team working between high volume Beach bar, Lobby and Restaurant Bars, serving to Westin service standards. Constant customer interaction focused on guest satisfaction. Input into drink menus and overall standardization of service.
Executive Management Trainee • Sutera Harbour Resort
September 2014 - April 2015
Management Trainee Program in Malaysia.
As an Executive Management Trainee I have to work in different areas of the F&B Department on a rotational basis, so that I understand the work procedures implied by each outlet individually and understand each role. I need to understand the broad range of the operational activities carried out by each outlet. Working closely with the GM and F&B Management Team. Looking to learn from the daily standards and operation procedures from a different Culture and Atmosphere. Looking to use this multi national exposure to add to my skills and knowledge of the hospitality Industry. Involved in daily HOD Meetings, daily operation and project discussions. Closely involved with the Beverage side of F&B implementing stock control, Inventory and basic staff training programs.
Beverage Manager • Grand Cayman Beach Suites
November 2006 - November 2012
Responsibilities include monthly Inventory and stock control of 4 on- site beverage outlets, including ordering and promotions. Create staff schedules, train and supervise staff. Responsible handling of cash. Oversaw renovations and opening of new on site hotel lounge/lobby bar called Sidebar
Night Auditor • Holiday Inn
September 2001 - October 2006
Late night and early morning checking in and out of guests
End of day outlet closure reports and ensuring all cashing out of outlets is complete.
Overnight set up and preparation for next day events, meetings and Banquets.
Education
1998 - 2000
University of Canterbury
Business Management
Skills
- Enthusiastic
- Highly Organized
- Team Working
- Adaptable
- Ambitious
- Focused
- Operational Activities
- Customer Interaction
- Hospitality Industry
- Guest Satisfaction
- Word
- Excel
- Photoshop
- Administrative Skills
Languages
- English — Native or Bilingual