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與分析流量。 5. 使用 GTM、Meta Pixel 工具，協助客戶設定、排查轉換事件的埋設，以達到廣告精準追蹤目的。 順立智慧股份有限公司,Account Manager,Apr 2022 ~ Mar 2023 【主要成就】 1. 負責 4 個 Key Account Management，包括 FMCG、食品禮盒、生鮮食品、保健食品產業，針對關鍵大客戶，一對一電商策略

the campaign. - Have a good insight with trendy contents on social. - Have good releationship with Celeb/Mega KOLs. - Support social team to book KOLs for social always on. - Have good relationship with production house, publishers, sponsorships, TV...for partnerships. Affiliate Marketing – Key Account Management (KAM – Beauty, FMCG Category) • Lazada thángthángMonitor and manage KOLs to drive performance for Affiliates Team day-to-day, also for Lazada Platform. - Suggest exclusive deals for KOLs to join campaigns. - Plan and optimize all KOLs’ platforms to drive the best performance (GMV + orders).

to PCS, Vertically understand Field team execution to Key account's planning and strategy. Graduated from the University of Sheffield MA in International Marketing and Management, learning and practicing marketing knowledge to integrate solid experience. [email protected] University of Sheffield (MA), International Marketing and Management, The Unite Kingdom, 2020~2021 Feng Chia University (MA), General Business Management, Taiwan,2016 ~ 2018 Feng Chia University (BA), Business Administration, Taiwan, 2009 ~ 2013 Achievement Associate Key Account Manager Lead OTC brand Net sales double-digit growth at 2023 Successful launch of Oral care NPD in 2023 Q3 Reduce

propositions, translated features into tangible benefits and developed pricing schemes based on service offerings. • Customer Experience and Customer Success: Held experience workshops, mapped customer journeys, improved process efficiencies, and developed service capabilities to meet customer expectations. • Marketing strategies and UI/UX improvements: Multichannel marketing and messaging, set campaign budgets and timelines, achieved average monthly 1.3 million imp. and 1.1 million reach through social media. Improved website layout and SEO, keywords ranked top 3, created new 2,500-3,500 monthly organic traffic. • MQL and Account Management: Bui...

target performance of 100 million. ・ Set sales plans and promotion schemes, monitored the progress of sales, controlled expenses and inventory. ・ Set store operation policies and optimized store processes. ・ Developed new business model in cooperation with delivery platforms and payment platforms. ・ Executed brand CRM project, responsible for the construction and optimization of the new membership system. Sales Supervisor • Nestle Taiwan - Nescafe Dolce Gusto AugOct 2019 Key account managing of the department store and home appliances store channel (2017/8~2018/3; 2019/5~2019/11): Planed and optimized t...

Chinese / English / French WORK EXPERIENCE Freelancer Maypresent 1. Lead a 5-member team as the project manager, executing events for renowned brands like CHANEL, DIOR, and FERRAGAMO. 2. MAX&CO. Project: -Devise a social media strategy & seeding program to boost visibility on official Instagram account. -Cultivate long-term collaborations with 25 key opinion leaders (KOLs). 3. Marriott Hotels Project: -Execute Marriott Bonvoy membership program, increasing Line official account members byCoordinate resources to guide potential customers to experience six Marriott hotels in Taiwan and organized media visits to Marriott properties in Vietnam

Eliot Song-Ren, Chen Customer Service Manager|ASUS|SaaS|Cloud 6y+ of Cloud SaaS B2C/B2B user insight, well-understand the user needs. My key strengths include: Product development, CX optimization, customer relationship and stakeholder relationship management. Taipei，TW [email protected] Eduction Chihlee Technology of University, Bachelor of International Trade Taipei, TW | 2011 ~ 2015 Work Experience ASUS Cloud Customer Service Manager New Taipei, TW | AprJun 2023 Product Management ◆ Planned the Support CRM and Customer Data Management Platform as a PdM And collaborated with four engineers and the customer service team