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Raunak Kapoor Hello, I am Raunak Kapoor, a highly experienced ServiceNow ITOM Developer currently affiliated with Cognizant Technology Solutions located in Bangalore, India. With over a decade of experience in the field, I have acquired extensive knowledge and expertise in providing development and administration support for ServiceNow IT Operations Management ( ITOM ), IT Service Management (ITSM), and reporting services to meet the needs of both internal and external clients. Bengaluru , Karnataka , India Portfolio Website: https://raunak1264.github.io/raunakweb/ [email protected] ContactWork Experience JanPresent ServiceNow ITOM Developer Cognizant Technology Solutions

. Worked as an individual contributor in HERE Unimap Project to implement development related tasks for Navigation Rule Logic Implementations. Created unit tests for HERE Unimap's Intersecting service, which used to update map data, for ensuring correctness and suggested code changes that resolved critical tickets. Automated the testing process and reduced the number of bugs by 20% by implementing a CI pipeline Manager • Morgan Stanley NovemberJune 2023 Designing highly scalable and distributed systems for Transaction Reporting and Regression Testing Tool Development. Developing Microservices using Spring Boot in Java with scalable Backend, Restful Web Services from scratch

Individuals. Work Experience QA Engineer • Quick Heal Technologies Ltd. JunePresent ●I Have 4 years of experience in Software Testing and acquired good knowledge in testing processes. ●Hands-on experience on Web-Based Application Testing. ●Hands-on experience on Android Application Testing. ●Extensively involved in Automation testing, System testing, System Integration testing and Regression testing. ●Good Knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) and Defect life cycle. ●Experience in different levels of Testing- Integration, System, Functional, User Acceptance testing, Regression testing, System testing. ●Good analytical skill in

Test Scenarios and Test cases according to the Business requirements. * Created and maintained relevant documentations in Confluence and logged test cases in TestRail * Tracking Defects using Jira * Performed Functional Testing, Sanity Testing, Re & Regression Testing on Modified Software Builds. * Providing status reports on Test Execution. * User Acceptance Testing Support with Business Team. * Providing QA Sign-off EducationAnna University, Tamilnadu College of Engineering Information Technology Skills Microsoft Office Postman - API Testing MySQL NoSQL (MongoDB) Agile Methodology Maven / Git / CICD RESTful WebServices Java Android Studio AWS Jmeter for performance testing JIRA Confluence BDD with Cucumber TestNG

customers online. Roles & Responsibilities Participated in daily Scrum meetings, Requirements Analysis, Design reviews, and Release meetings. Worked parallel with Developers and helped them by providing the unit cases while the project is under development. Regularly followed up with the development team to discuss the defects identified during Testing. Executing Regression test cases for checking existing functionality works fine in accordance with the new functionality/new code. Conducting functional, load, and regression testing for successful implementation of QA process Prepared test cases to test the back-end Database by retrieving the data for the tables

Risk management) and Foreign Exchange domain. Has experience in Cash Market, Futures and Options (F&O) and Currency Derivatives segments of NSE(National Stock Exchange) Has experience on working with FIX and SWIFT protocol. Has experience in working for algorithmic strategy testing Have experience in different types of testing - Functional testing, Regression testing, User Interface testing, System testing, Capacity testing, Performance testing and Failover testing Worked in project from inception to delivery in different phases like Requirement Analysis, Test Strategy and Estimation, Test Scenario and Test Case designing, Test Case Execution, Defect logging and tracking, Defect Regression, Report

state employees worldwide and display correct health care facilities available with employee on the site. It is a fully functional end to end project which manages all third party vendors and user claims. Responsibilities:- 1)Preparation of unit test cases, integration test cases, system test cases 2)Functional, Regression and Parallel testing 3)Performance testing 4)Logging of defects in Maestro/JIRA(Defect Tracking Tool) (B) Client :-Multiple client (Project Name:-Health and welfare system portal design) Description :-It was a health and welfare system portal designed for the employees, to which we provide health and welfare