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2023 UX Researcher & Designer GoalsMapper - Designed multiple features and solutions for the B2B SaaS platform for Financial Consultants. - Conducted usability testing and user research to iterate on designs and ensure user satisfaction. - Collaborated with cofounders and stakeholders to drive success for both businesses and theirs clients. - Implemented a new design system and direction to ensure visual consistency and simplify development. - Contributed to GoalsMapper's mission to help Financial Consultants visualize the success of their clients. - Increased user retention by 23.7% over a 12 month period. MayMay 2021 Product Designer...

Bachelor of Arts in International Cultural Studies Communications (Journalism / Media Production) Certificate of Digital Humanities Certificate of Strategic Communication Peacebuilding Designlab Certificates UI and UX Design Academy UX Academy Foundation UX Academy Skills Design User Experience, Interaction Design, User Interface, Digital Prototyping, Wireframing, Low-High Fidelity, Mockups. Research: User Interviews, User Testing, Information Architecture, Journey Mapping, Personas, Quantitative Analysis, Card Sorting, Competitor Analysis, Design Strategy Software Figma, Adobe Indesign, Adobe Premiere, Maze, Zendesk, Canva Language: English (Fluent) Mandarin (Native) Taiwanese (Native) Experience Customer Operation Specialist Alfred Systems Inc. | AugustJuly 2023 Collaborated with UX Design team on user

端工程師 • 旭人科技股份有限公司 九月六月 2019 軟體工程師 • 香港商科銳投資控股有限公司台灣分公司 十二月八月 2018 軟體工程師 • 捷格科技股份有限公司 七月十一月 2017 學歷國立屏東科技大學 資訊管理系 技能 User Experience User testing Web usability Product Competitor analysis Business research Language Chinese English

蔡益鈞 Perfect Corp. 專案管理 Open to new opportunity [email protected] https://www.linkedin.com/in/%E7%9B%8A%E9%88%9E-%E8%94%A1-6b/ Work Experience AprilPresent Taipei, Taiwan Project Manager Perfect Corp. -Manage the process of developing foreign projects (such as: pre-planning, process analysis, solution evaluation, data verification, system testing, user testing) -Cooperate with the development team to execute foreign projects Requirement execution, project risk management , solving and tracking cross-departmental project related problems -Help BD to communicate with customers

with Apple team. 2. Developing a new system with Auto OEM vehicle makers in Japan before model launch. 3. Design new product and system at company 4. Design the first Android system then get certification from a Japanese vehicle maker in the world. 5. Create new business market 6. Create APP development --- https://youtu.be/oB3DyOUSBoY New Product Proposal AI Pet : PPT PET : PPT 學歷文化大學 經濟 技能 User Experience User testing Web usability Product Competitor analysis Business research Language Chinese English

月企劃單元，並擔任文字編輯，產出文稿15-20頁不等。 2.負責2個專欄的運行，找尋作者邀稿、協助改稿及完稿。 3.採訪展覽、課程及活動內容，並產出文稿報導6-8頁不等。 學歷國立臺南藝術大學 藝術史學 技能 User Experience User testing Web usability Product Competitor analysis Business research Language Chinese English

店長 • 山吻泉 十一月五月 2021 Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. 宴會廳工讀生 • W Hotel, Taipei 九月二月 2021 Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. 學歷國立臺北商業大學 企業管理系 技能 User Experience User testing Web usability Product Competitor analysis Business research Language Chinese English