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marketing & LINE based on data driven ✓ customer relationship management and product onboarding training Experience Ematic Solutions - Customer Success Manager 2020 March to present 1. Customer Relationship management - Managed 20+ customers from different verticals (Clothing, Shoes, Furniture, Cosmetics ) - Provided kick-off meeting and product trainings to customers - Monitored data and provided optimization plans and strategies. 2. Content Management Service / consultant - Provided content and creative service on email marketing based on data research hit open rate 25% up - Managed LINE account for customer to hit ROAS 7 toXsell & Upsell - Spot new opportunities to sell new products

ability to organize collaborative processes and solve complex problems, from strategizing and roadmapping to driving MVP initiatives, accumulating extensive experience in product development from concept to launch. My Website: https://hylucaschang.wixsite.com/profile Skill Product Planning Strategy and roadmap Business model analysis User research Data insight analysis Product prototyping Product Development Backlog prioritization Metrics definition and tracking Minimum Viable Product PRD and business flow design Research on technical documentation Project Management Team leadership Organizational workflow Agile methodology Cross-Functional collaboration Schedule, Cost, and Risk management Work Experience Group Product Manager HOYA BIT Ltd

Powered by MSI' in Australia and New Zealandwe're running the 5th round and initiating the 6th round. [Job Scope] -Manage the product lines with a strategic plan and implement different programs or tactical activities. -Analyze market requirements and status for ongoing and future models through comprehensive market research. -Resolve product pricing issues by utilizing market research data and collaborating closely with local staff. -Develop a stable go-to-market plan and design marketing promotions. -Manage market forecasts and product availability by regularly reviewing and adjusting stock levels to ensure the business remains on track

.NET Framework ASP.NET Core Unit Test Frontend Development JavaScript HTML ReactJS Open Source Software Application Redis ELK Grafana Docker Database MS SQL Version Control Git Language Chinese English Education CHANG GUNG UNIVERSITY Computer Science BachelorGraduation Project, Lower Limb Evaluation System Development Tools: C#, Android, Unity, Arduino Research Purpose: The original lower limb evaluation was mainly based on the subjective judgment of the physician. This research hopes to reduce the human error of judgment by analyzing data. Research Results: At the graduation exhibition, it was favored by listed companies in the industry, and they expressed

use ORM(bun). - Using gRPC to tandem core system. - Implementing monitor with Grafana and New Relic. - Implementing CICD with bitbucket pipeline and terraform create CD role. - Implementing Auto Scaling with helm and AWS EKS. Cart service - is a micro service for storing the shopping cart data. - Researching AWS RDS for make service can accept 5000 rpm data , and setup postgreSQL by terraform. and using TypeORM transaction set serializable isolation to avoid race condition. - Implementing backend application from search NestJS, Typescript, TypeORM and PostgresSql, develop all function independently within half a year.

with company goals and objectives. Collaborated with different internal stakeholders to conduct data analysis, research and develop ideas for projects and campaigns. Identified segments and build customer segmentation, create customer insights cross channel optimizations and strategic insight analysis. Reviewed and updated marketing KPIs, working with leadership to meet the overall goal of a 5% increase in customer retention. 學歷 Chung Yuan Christian University Applied Foreign Languages技能 SQL Data Analysis Data Visualization Digital Marketing Content Marketing Marketing Strategy Tableau Google Data Studio Google Analytics Mixpanel Similarweb 語言 English — 進階 Japanese — 中階

VIVIAN LIN Product Marketing Manager | Social Media Digital Expert [email protected] |Taipei City, Taiwan | Vancouver City, Canada 4+year of overseas experience in product marketing, account planning, marketing research, data analysis and project management. Expert knowledge in digital paid media, including PPC, SEO, display, affiliates and social media. Highly skilled at designing marketing strategic plans, data analyzing, project management with strong problem-solving skills. I am currently looking for a Full-Time Marketing Manager position with an organization where I can apply my existing skill-sets and marketing/financial knowledge to enhance