Digital & E-Commerce Manager
100% cases of issues will solved Responsible for handling inbound/outbound calls, live chats, and emails on a skill / prioritized basis ensuring adherence to all performance measures set within your respective team. => Reach 100% of the KPI of SLA, FRT Working cohesively with other teams/stakeholders to achieve company and department objectives Handle ad hoc tasks assigned: Improve process, build SOP,.. EducationVNUHCM - University of Science Materials Science Skills Know-How Project Management Business Strategy Digital knowledge PnL Control Tool Photoshop, Illustrator Office tools Livestream tools AI automation: ChatGPT,... Language English Vietnamese
VNUHCM - University of Science