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Farid Al Ghozali Everything negative pressure challenges are all an opportunity for me to rise.. He who walks in integrity, who does what is right and who speaks the truth in his heart.. Jakarta, Indonesia Pengalaman Kerja Centralized Processing Loan and Channeling, Monitoring and Regulatory Reporting Credit Ass Manager • Bank Sahabat Sampoerna MaretPresent • Approval the process of credit disbursement, repayment, extension, and restructuring in accordance with the documents and data received loan Bank and Fintech. • Perform daily reconciliation of client accounts and transactional data. Investigate and resolve discrepancies in trade details, ensuring accuracy and

inSALT offers activities such as Ocean Clear, GivingTree at Christmas, and Weekly Soup Kitchen. I also assist them in translating blogs from English to Mandarin. Taipei, TaiwanClients Taiwan Pay (IG) Content Planning & Producing 1M KOL& KOC Cooperation ChangingJLife Personal Brand Consulting ORSHA-Wellbeing Brand Re-Positioning Business Model Restructuring STARTiNG POiNT Brand Re-positioning Community Content strategy EXPERIENCE Digital Marketing Consultant Self-Employed • JulyPresent USA： Animal Health Product / Product Development Strategy for the Taiwan Market Europe： Whisky Online MasterClass/ Social Media Strategy Japan： Mixed Culture Kitchen Class/ PR Cooperation Rioni Group We help businesses to

effective channel communication with the market - driving development projects: participating in key sales activity, product localization - effectively managing business unit's P&L plan. Business Manager • Accuray AprilDecember 2020 Position with matrix subordinates, required excellent project management, communication skills and firm product knowledge Achieved: - increase in Order Intake by restructuring sales channels and focusing on the state segment of themarket - increase customer satisfaction by restructuring service on the territory - increase project realization by introducing project management processes in communication withdistributors, actively and closely following each project - revitalization of the business by implementing strategy of acquiring MS by improving indirect

in Vietnam and Thailand - Manage career development program for Foot Locker future leaders. People Development Lead - Collection • PT. Home Credit Indonesia JanuaryMarchManage a team of collection trainers. - Monitor and evaluate training implementation. - Develop train the trainer program to improve trainer capability. Reason for leaving: company restructuring MARKET TRAINING LEAD • PT. adidas Indonesia JulyDecember 2022 ACHIEVEMENT: - Increase average weekly sports bra sell out by 11% thru Bra Fitting Specialist Program - Increase FTW SOB by 1.4 p.p. thru running activation - Selected as 1 out of 10 mentors for adidas training certification

Shelley Lee Prioritized Skills and Achievements Team Restructuring : Reorganized a 3-layer hierarchy in customer success teams, improving overall efficiency by 58%. Leadership & Training : Designed an "MVP" career program and promoted 4 agents to Subject Matter Experts within 2 quarters. Revenue Growth : Increased upselling revenues by 22% within 2 months through targeted marketing strategies. Customer Service : Reduced average handle time (AHT) from 87 to 17 minutes and improved time to first response (TTFR) KPIs. Cross-functional collaboration : Worked across departments to implement customer service-related programs and address complex issues. Data Analysis : Utilized SQL data

deadlines and procedures. Close the company’s accounts and cancel licenses. Handle unfinished procurement affairs and ensure that all debts are properly handled. Ensure that the company complies with all legal requirements, such as tax reporting.” Serve as company spokesperson Assist the board of directors in restructuring the company. Appraise the company’s assets, transfer remaining assets, issue public announcements, Assist in resolving consumer disputes. Reason for leaving: The new chairman has dismissed the management team of the former chairman and the company has relocated from Tianmu to Taoyuan FOREST WATER ENVIRONMENTAL CO.

Andreas Pancharian Mangempis Experienced Human Resources Professional with demonstrated history of working in The Manufacture, Hospitality and Contractor and Fabrication. Skilled in Organization Development, Recruitment, Compensation & Benefit, Payroll, Employee Relation and General Affair. Tangerang Indonesia Work Experience HRGA Manager • PT Prima Tehnik Celebes SeptemberPresent Support departments in developing and delivering strategic HR plans that fit with the overall business direction. Contributing to the restructuring of departments to increase efficiency and align activities with business objectives. Designing and implementing a variety of developmental initiatives, action plans, programs, and training materials. Maintain management guidelines by preparing, updating