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Container Docker ˙Production running environment AWS, GCP ˙Database Oracle, MySql, PostgrelSQL ˙Tool Maven, Git, Svn, Ant ˙IDE Intellij , Eclipse Certification SCJP (Sun Certified Programmer for Java 4) Taipei City, Taiwan 專案 Project Sports Exchange/Book Sports : Cricket/Soccer/Tennis Game category : Exchange, SportsBook, FancyBet, BookMaker, Casino, BPoker, Binary Concurrent users : 250K+ Target market area : India Project Cock Fighting Book Sports : Cock Fighting Concurrent users : 10K+ Target market area : Vietnam Project Asia Exchange First Asian Bet Exchange Online System offering thousands of players to bet. Project Electric credit and loan system Online system in

ai dashboard service named Koikoll. What I do: Create indotek.ai Logo and Branding Create indotek.ai website landing page with framer ( https://indotek.framer.website/ ) Doing research on the user behavior (Collection Agent) while using SIP Trunks and Daily Collections at BPO. Create Koikoll dashboard, research on competitors and improving the user experience by implementing keep it simple stupid. Create a PRD on each function that will be implemented to the IT team, so that it is always documented. Successfully created 17 PRDs within 4 months with 14

structure. Frontend Developer • Freelancer - Plant the Plants SeptemberFebruari 2023 Plant the plant adalah web ecommerce. - Slicing dan integration (Web App & Web CMS) - Deployment Frontend dan Backend Services - Setup server dan hosting with docker container Frontend Developer • Freelancer - Solid PKP AprilAgustus 2022 Develop a Survey Application dan Reports untuk BPOM Bagian Protokol dan Kesekretariatan Pimpinan - Slicing dan Integration - Deployment Frontend dan Backend Services - Setup server dan hosting with docker container Frontend Engineer • RUMAH SAKIT ANAK BUNDA HARAPAN KITA MeiApril 2022 Explore everything I like - Develop new Feature for SIMRS - Maintenance & Enhancement SIMRS - Develop Web Pendaftaran Online RSABHK - Initiate git

best fit as customer's personal level of expertise / understanding in the subject. Provided exceptional technical support to clients. Identified and investigated network issues, maintained and upgraded hardware and software. Bali [email protected] |Work Experience JanuaryOctober 2023 IT Support Specialist Gear Inc. (BPO) Configure Network Device,Operating and Maintenance Linux Server, Helpdesk Support, Hardware Maintenance, Windows Server, Active Directory, Customer Support, Virtualization, Network Monitoring AugustMay 2022 IT Support Specialist PT. Sebuku Tanjung Coal Maintenance of Fiber Optic Cable,Network Planning & Design, Installation CCTV Over Fiber Optic and Radio Configure Network Device

Rohit Aggarwal Team Leader (Payment Compliance) at TaskUs Mohali Chandigarh, India An Ambitious & progressive professional enriched with 15+ years of experience in various industries such as Customer Service, Cable & Telecom, Payment Compliance (Fincrime, AML, Sanctions, KYC) with specialized skills in Operations, People Management, Sales and Quality Control. Career Objective Delivering beyond the expectations of clients as well as the organization, to pursue a rewarding career and seeking a challenging position in which I can deploy all my expertise and knowledge that will be an asset to the company. Work Experience Team Leader (Acting as an Ops Manager

/www.linkedin.com/in/anwar-solehudinContactWORK EXPERIENCE Customer Service Supervisor • Hijra Bank NovemberPresent - Monitor performance and traffic of customer service inquiries from various channel (Call Center, In-app live chat, Social Media, and Escalations) - Monitor agent performance, give coaching and feedback for improvement - Coordinate with BPO or CS Outsourcing regarding agent capacity needs and floor issue - Conduct discussion and calibration with CRM and Service Quality Assurance for the sake of continuously improving customer service workflow for a better customer experience. - Periodically checking tools that support CS teams' productivity by distributing, identifying and providing regular

INDAH NOVITA SARI Berpengalaman baik sebagai staff finance selama 2 tahun di PT. Dalkom Indonesia Jaya. Selain fokus terhadap pekerjaan sebagai staff finance dengan pemilik orang korea, saya juga dibantu dengan atasan saya untuk mempelajari bahasa korea dan beberapa dokumen perizinan ekspor import, perizinan BPOM, perizinan halal. Lulusan Akuntansi S1 Universitas Pamulang dengan IPK 3.49 Tangerang, Tangerang City, Banten, [email protected] Pengalaman Kerja Staff Finance • PT. Dalkom Indonesia Jaya OktoberPresent Melaksanakan tugas yang diberi Koordinator Keuangan dan Umum. Melaksanakan berbagai pencatatan serta pengumpulan data juga bukti transaksi pada kegiatan Perusahaan